Avaliações do TimeClick

Comentários: Overall it has been a great experience. We made the right choice in this purchase. Anytime we have had a small issue, tech support was great to work with.

Vantagens: The ease of use. The newest version makes every task so easy. The user interface is very well thought out. It is extremely user friendly. It has everything covered! TimeClick has really done an unbelievable job with this software! Very happy! Great software at a fair price!

Desvantagens: I wish the software offered an app for our cell phones and interfaced with the cloud. This is the only extra feature it doesn't currently offer that we could really use. We need the ability for our employee s(truck drivers, repair techs, etc) to punch in and out when out on the road doing deliveries or service calls.

Comentários: My employee times are now accurate! Way more accurate than before! And at a very low, one-time cost. Processing payroll is so quick with TimeClick's reports.

Vantagens: TimeClick is super easy to setup, is very intuitive, and understandable. It's quick to set up, too. It has a lot of custom features you can setup for complex time tracking situations, but works well with our basic time tracking situation, too. Their customer service is AMAZING! Quick, on point, real people.

Desvantagens: It doesn't work on MACs (yet). I wish the messaging feature could sync with my email so when an employee writes me I would know even if I'm not at work.

Comentários: It's a good, sufficient clocking system, we've been happy with it. There are glitches from time to time, but we've felt happy with the value it adds to our company. And we always receive stellar customer service from rep whenever an issue needs to be resolved.

Vantagens: I love that it gives us the chance to do a little job costing. I think that will definitely add value to the company. I like the ease with which the Admin side of the clock works. It's pretty easy to navigate. (Although my employees do wish they could view their accruals through the clock as well.) Additionally, I like that the mobile side of the clock allows you to clock in our out from anywhere, for our mobile employees.

Desvantagens: I don't like that once you put in a request for time off, it automatically applies it. I allow my employees to make up their time off within the week, if they so choose, so I don't let them submit time off requests through the clock. Also, sometimes you go to punch in or out and for some reason it seems like the system glitches and it won't let you. I have a few employees that complain about that occasionally.

Comentários: Very good! Ease of use for staff to clock in and out. Also for me as the administrator for fixing problems with staff clocking in and out and reports.

Vantagens: I like that it is internet based. We have very few problems with connection and performance.

Desvantagens: Nothing that I can think of . Although I do need to utilize the system more for time off, vacation of employees etc.

Comentários: I work as a third party IT support for a Dental office that uses the TimeClick software and they have not had any issues for the 3 years or so I have been supporting my client with the software. We manage the database created by TimeClick and updates and migrations have all gone smoothly. Each Time I've needed to call for support I am on the line with a person very quickly and technicians are knowledgeable and friendly. Updates and moving to new servers is quick and easy. Be aware that updates and migrations should be done during support hours as you need a registration code. Chat support is a fast and easy way to get answers to upgrade and migration questions as well as emailing support directly at [email protected].com

Vantagens: As part of a third party IT provider we do not personally utilize the software but updates and software setup is excellent. We did not have any issues moving from windows 7 workstations to windows 10 which is always helpful.

Desvantagens: No cons from the IT perspective, no calls from users about issues with the software

Comentários: Had some minor bugs when first started using, but updates have fixed most of them.

Vantagens: I like that you can have one employee in more than one job type and payscale.

Desvantagens: It does not tell me when someone has forgotten to clock out. i.e. Work 8-5...clock in at 8am forget to clock out and clock out when they come in at 8am the next day then clock right back in. Program doesn't flag obvious errors...i.e. more than 10 hours. When one employee uses 2 different pay scales the totals don't always come out correct. i.e. time card will say reg hours total 44.84 then will say Instructor 15.53 and sales 23.37 which only adds up to 38.9 hours. I have to manually add them up almost every pay period so I don't cheat my employees. NOT time efficient. This happens almost every pay period for employees with split duties.

Comentários: Absolutely have nothing but great things to say about the software. We have had to deal with customer support and that was easy and very helpful. It wasn't like other companies were you are talking to someone in a different country and can't understand them.

Vantagens: The ease of use is probably the biggest pro of this software. Even my older mechanics are able to navigate the system to get clocked in and out of with ease. Having access to multiple reports to print any time is also very helpful!

Desvantagens: I wish the messaging system was a little more current, more of a messenger type platform rather then email. It would be nice to have a calendar options as well so I could track time off through that as well.

Comentários: Overall, the software has improved since we first started using it a few years ago. It works good enough for our small company's needs.

Vantagens: I like that I can make adjustments easily and have the employees contact me through the software.

Desvantagens: That it is not available for Administrative online access and that it doesn't send real emails to my email inbox. I cannot maintain accrued PTO hours for salaried employees.

Comentários: Great, cost effective way to tack employee's hours!

Vantagens: No monthly fees, very user friendly and intuitive, virtually no technical issues!

Desvantagens: No real issues that I have run in to that have caused any headache. Post sale support might be a bit lacking, but I don't pay maintenance fees so I am happy with that.

Comentários: The overall experience with TimeClick is excellent. A small business like the Nephrology office I manage would not be able to afford to employ an HR payroll company or large scale program. This inexpensive program has excellent features and reporting that is needed for any small business.

Vantagens: This software is very intuitive and easy to learn. The layout of the program is easy to read and I can quickly and efficiently train my staff on how to work the program.

Desvantagens: When a change is needed to an employee time card in the administration section it is not easily changed. You need to run the report to find the day and then exit from the report then enter into the section to make changes only to exit that area and run the report again. It would be nice if you could have the program hold the date frame that you are working on or have one section of buttons that allows you to move from the reporting to changes the time clock for an employee.

Vantagens: There is nothing better about TimeClick than how easy it is to use. That is true whether you are a non-exempt staff member, clocking in and out every day, or if you are the office administrator, working in the administrative mode. Clocking in and out? Easy! Adding a new user? Easy! Fixing a user error? Also easy! The product is so user/administrator-friendly that it can't be overstated. It does not require much training; just give a user their password, and they are off to the races. It couldn't be simpler. Customer support is always very responsive and helps us address any issues that come up, and there are very rarely any technical issues. We have been using TimeClick for several years now, and it has been more than worth the small cost of the product to be able to accurately track the hours (and overtime) our employees work each week. When we first started using the product, we were worried how easy it would be and whether the staff would use it effectively. We needn't have worried; TimeClick makes it easy for employees to clock in and out, as well as check their own time to avoid going into overtime.

Desvantagens: I wish the reports were easier to print and more readable. They are probably the worst thing about TimeClick, but they are acceptable. I can't think of anything else I dislike about it. It occasionally stops working properly and simply needs an update or to be reinstalled. Frankly, I don't know exactly what happens, but it always gets fixed quickly by a quick call to customer support. It seems like it might happen every 6 months to a year.

Comentários: Allows employees to remotely punch in and punch out without additional investment in hardware, easy to use and reduces time preparing payroll.

Vantagens: easy to use, runs on PC's, stable program

Desvantagens: Huge missing feature!! you should be able to name each computer timeclick is installed on such as "production department" or " shipping department" then you should be able restrict employees so they can only punch in or out on a specific department's computer. My employees will leave their work area early and wander to the other end of the shop which is next to the parking lot entrance and punch out. Conversely, they will punch in as soon as they enter the building but might not make it to their work area for another 15 or 20 minutes (no hurry as they are already clocked in). I will switch to another program if I find one that provides this control. I would stay with you loyally if you could add it.

Comentários: We lost our previous time clock software all of the sudden and had to come up with a quick solutions. After researching via the internet we found TimeClick and have been happy with the results. We can have it in different locations throughout the business and let managers keep track of their employees better.

Vantagens: I like the ease of use and the reports we can create. Employees have no problem picking up clocking in and out and it's easy to fix the errors they make. The online chat is perfect. If it's something we can't figure out (I'm not too technologically versed), they don't mind calling us or logging in to help with setup.

Desvantagens: I wish it would not round at all, if so chosen. The tutorials are good, but we usually end up having to do online chats when we do encounter problems. Whomever is doing them assumes we are a little smarter than we actually are, lol. Sometimes I wish we could customize the reports for certain situations. We have not interfaced with QuickBooks yet, but that's our fault. Will let you know how that goes.

Comentários: It has defiantly increased our income because its was not a guess as to how much time we were at our customer site it is the exact time we spent at our customers site.

Vantagens: I love the fact that it works on a cell phone, tablet or ipad. I use it the most on my cell phone. This is the most accurate way to keep track of your time spent at your customers site. It has increased my weekly income because now I have more accurate times that I am spending at each account. When I arrive I click "Start" then after I have completed the job I click "Stop" showing me the exact hours and minutes I was on that call. If there is ever any question I have it right there on my cell phone. You can track your weekly hours and income right within the app.

Desvantagens: None, We are very pleased with what this product offers for our needs.

Comentários: Overall its very easy to use. I like the newly added feature if an employee forgot to close in or out. The create a message to the administrator to approve the correction. This save time for the administrator.

Vantagens: Great customer support! The immediately respond if you have an issue.
I forgot my password a couple of times and had to transfer the app to a new computer.
Their technicians are very pleasant and knowledgeable. They immediately provided a quick solution.
The app is very intuitive to use and report. I have been using for 6 years and plan continue using it.

Desvantagens: The only con I had has been addressed with the latest software version. It had to due with how break time and total work time was reported. No other problems.

Comentários: Overall, its a good product for the price and we will continue to use it into the future.

Vantagens: Timeclick is user friendly, affordable and easy to use. I think the reporting function works really well and the upgraded version does a nice job of alerting me of errors before I print out the reports.

Desvantagens: The only complaint I have ist hat on occasion my users end up with double clock-ins (or outs) and I have to go in and fix their entries. With several users it does become time consuming. Since I do not clock-in, I cannot speak to the issue, but I know that the way it is reported to me is that "I clocked in once and it entered it twice out of the blue". Perhaps it is user related, but it would be nice if there was a way for them to remedy this themselves without having to get the administrator involved.

Comentários: We tested two time systems before testing this one. I am very pleased with the results and feel it works perfect for our needs.

Vantagens: This software offers a clock in system that monitors and controls early clock-ins, allows for auto-lunch deductions, and over time alerts. It saves money in the long run to track wasted labor and use the tools to control these cost and to see where waste is occurring. The ability to separate job codes ensures we have accountability where it belongs and makes payroll much easier.
The reports are user friendly and easy to print and read.
Lastly, I utilize the message system quite regularly. It also allows the administrator (in particular) to relay messages to individuals or groups in a timely manner.

Desvantagens: If I had a recommendation, I would recommend the ability to see when messages are read and also the ability to auto-select a primary job for an individual.

Comentários: Very responsive customer support. Very easy and stable product. Great value for the price.

Vantagens: Easy to Use and very stable. Sales And installation support was very responsive.

Desvantagens: A little challenging to install on a Terminal Server. Had to go through several levels of support. They got it working though so can’t complain!

Comentários: Our overall experience with TimeClick has been great. It helps us be much more accurate when reports our employee's hours. The customer service is very helpful and easy to reach if there are any issues.

Vantagens: TimeClick is a user-friendly program that helped our company start tracking the hours of our employees. I don't know what we did before we used TimeClick! We were not only able to track employees hours, but we were also able to set vacation, PTO, and sick time. Running reports is easy, so you can get he results at your fingertips. The price is very reasonable too!

Desvantagens: The product can be on multiple computers but must be on one network. Our remote employees are not able to utilize the software.

Comentários: CSR helped me with an issue I was having. Our original computer that we had installed the software is not working right. I was all set to buy a new edition of time click or pay for the support to have it moved. She easily could have charged us to have them move it for us. Instead he wanted us to be really happy with TimeClick and gave us email instructions on how to do it myself. I am terrible with this stuff, yet I was able to move everything over and set up our other 3 computers to be working in under an hour. I can not recommend TimeClick or the help from support team enough. Thank you

Vantagens: We are a small company and the one time price fits our needs. Many companies lure you in with free software only to realize if you want any features that you will actually need you must pay a monthly fee.

Desvantagens: It is networked based, so you can not just access it from your home

Comentários: Like the product, but STILL waiting for the biometric feature that was tauted when we first looked at the product and it was in development stage to be released in 6 months. That six months, is now years!

Vantagens: The computing of hours for reporting purposes.

Desvantagens: Lack of login options that was promised when purchased.

Comentários: Our overall experience with TimeClick has been minimal problems. The program has features that we have not used.

Vantagens: For our employees the process is easy to clock in and to clock out. The employee can also enter notes if needed. The detailed hours report is easy to read.

Desvantagens: The breakdown of the hours does not include an overtime @ 1.5 and an overtime at straight time and these must be manually written in. Since the time sheet is a legal document it would be helpful if the categories were included or could be added. Also the rounding does not allow for rounding for lunch breaks and unfortunately our employees may not always get out to lunch at their designated times due to dealing with clients/customers. It could also have choices on restrictions.

Comentários: The customer service is great and real fast at calling you back.

Vantagens: It's easy to use and easy to get the help we needed.

Desvantagens: Sometimes when I download it will pull punches twice.

Comentários: Paper time cards were fine for a small shop, but we realized as we were growing it wasn't the best. We knew there had to be a better solution. TimeClick allowed me to try it before we bought it and it was AMAZING. No more adding up each employees weekly time cards, just a simple click of the mouse and the reports are at your finger tips. Each employee clocks in and out at their workstation which is convenient. As a bonus it has a great inter-office communication function where we can share important information.

Vantagens: From set-up to every day use this is easy, straight forward solution for managing your staff. Customer support is second to none and will walk you through any issues. We have it running on 16 workstations and or server and set-up was less than 1 hour. The reports make payroll entry a breeze!

Desvantagens: Nothing, it has been the answer to our growing company switching from paper time cards to electronic time keeping.

Comentários: We are a unionized environment, and as such require staff to be on time and leave at the appropriate time for ending their shift. This software works to assist calculation of employees time either our hourly workers for payroll or our salary workers to maintain no tardy records. This product has been used to discipline our staff on repetitive tardiness, without it, we could not prove they were in the office or not.

Vantagens: The best part of this software is the custom reports you can get developed. The makers of Timeclick are very supportive in making this product work for every customer they have.

Desvantagens: No real cons, however would like like to see finger print reading rather than username and password authentication only. We have no yet installed the new version so maybe its already there!