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Sobre JobBOSS²

O JobBOSS da ECi fornece as ferramentas de software empresarial necessárias para manter as lojas eficientes, produtivas e lucrativas.

Saiba mais sobre o JobBOSS²

Vantagens:

JobBOSS makes very complicated tasks much simpler with their user friendly platform and customer service.

Desvantagens:

My one compliant is the inability to delete old/obsolete data.

Notas do JobBOSS²

Pontuação média

Praticidade
4,1
Atendimento ao cliente
4,4
Recursos
4,0
Relação qualidade/preço
4,1

Probabilidade de recomendação

8,2/10

O JobBOSS² tem uma classificação geral de 4,2 em 5 estrelas com base em 869 avaliações de usuários no Capterra.

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Filtrar avaliações (869)

David
David
Vice President, EUA
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

E2 Shoptech revolutionized our shop

5,0 há 6 anos

Vantagens:

1. No IT guy cost to maintain server. 2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips. 3. Android/Apple app for tablets that can be used for data collection 4. Also just released an app for employees to check in and out from their phone. You can post stock from this app. 5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups. 6. New updated features over the old system. Better reports. More capable Hot Spots. 7. Works the same as the old system, just things are in different spots. 8. Better, more efficient user interface 9. Easier to customize reports 10. Just introduced Dashboards

Desvantagens:

1. The subscription price. 2. Cert control in general can be better. 3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Elliott
Engineer, EUA
Automação industrial, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Excellent Product

5,0 há 3 anos

Comentários: We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI.

Vantagens:

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

Desvantagens:

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

Adam
President, EUA
Fabricação elétrica/eletrônica, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Functional Product - Intermittent SupPOORt

4,0 há 2 meses Novo

Comentários: Took several years to get it perform as an accurate ERP.

Vantagens:

Ability to add and adjust as the business grows

Desvantagens:

Support and set up is painful and stressful

Ben
Operations Director, EUA
Engenharia mecânica ou industrial, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Okay Operations Management, Terrible Customer Service

3,0 há 3 semanas Novo

Comentários: We feel the system itself is ok, but outdated for today's market. Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. So while their system does have potential to grow, it feels they do not value their customers, no matter how loyal they have been.

Vantagens:

It allowed us to manage orders throughout the facility using paper-based job travelers. We also ran our invoicing and logistics through it as well.

Desvantagens:

The system was very inflexible and could not change with the company. Training new users was also difficult. The customer service is almost non-existent. It was always very difficult to find out how to get a hold of someone if there was a question or issue.

Jason
General Manager, EUA
Defesa e aeroespacial, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ease and efficiency

5,0 há 4 semanas Novo

Comentários: JobBOSS was a seamless transition. The team they have dedicated to your implementation is bar none the best.

Vantagens:

Very easy to use cloud based system. Access to the sysytem from anywhere

Desvantagens:

That I did not purchase this software sooner.

Steve
Operations Manager, EUA
Maquinário, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Steve Cate

4,0 há 3 anos

Comentários: We can quote jobs so fast with E2 it has become the way we control the pace of our business. If we want to be busier we submit a quote within hours of the RFQ. If we are too busy we take longer to submit quotes. It also helps a lot with scheduling but scheduling is the most difficult function to use.

Vantagens:

Ease of use and good tech support. Very similar to quickbooks

Desvantagens:

When allocating stock to jobs, unless it was purchased specifically for that job, it is a bit cumbersome so we had a custom report written to allow the tag number of the inventory to be scanned.

Angelo
Associate Product Manager, Benim
Internet, 201 - 500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

A Comprehensive Solution for Streamlining Business Processes

5,0 ano passado

Comentários: Overall, JobBOSS² is an excellent software solution for streamlining and automating business processes. It is intuitive and user-friendly, with a wide range of features to help businesses succeed. The customer support team is also helpful and always available when needed. The only downside is the higher cost associated with using the software.

Vantagens:

JobBOSS² is an incredibly comprehensive and user-friendly software solution for streamlining and automating business processes. It offers a wide range of features such as collaboration tools, scheduling, accounting, and analytics. The user interface is intuitive, making it easy to learn and use. The customer support team is also excellent and always available to help when needed.

Desvantagens:

Although JobBOSS² is a great tool overall, there are some minor issues with the software that can be frustrating. For example, some of the features can be difficult to access and the user manual isn't always clear. In addition, the licensing costs can be expensive for smaller businesses.

Resposta do ECI Software Solutions

há 8 meses

Thank you for your thorough feedback! I'm glad that you think JobBOSS² is user-friendly and great for automating your business. Thank you for also sharing that the user manual could be clearer and giving us insight into our pricing. I'd love to hear more from you. Please email me at [email protected]. Thanks, Fengning Yu JobBOSS² Product Marketer

Pablo
IT, México
Maquinário, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ERP to Production

4,0 ano passado

Comentários: the software can work fine, but you need to get help to make the upgrades and keep the new versions working. the acount person gives a great help to keep the relationships.

Vantagens:

The software can handle all the process in your facilities from sales to delivery to the customer. form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices.

Desvantagens:

once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself.

Avaliador Verificado
Usuário do LinkedIn Verificado
Maquinário, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Would recommend!

5,0 há 3 anos

Comentários: I'm very happy with this system and would recommend.

Vantagens:

I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc.

Desvantagens:

I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught.

Michael
Michael
Mechanical Engineer, EUA
Usuário do LinkedIn Verificado
Engenharia mecânica ou industrial, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Cumbersome, Clunky, One-Size-Does Not Fit All ERP Software

2,0 há 5 anos

Comentários: I've been working with Shoptech for just over a year and gave it my best effort. We have implemented many work arounds to try and work within the forced system. However, there are glaring issues around each corner and fixes are painfully slow to be implemented. Although the software is cloud-based there are many features of a cloud based software that are not being utilized. For example, records do not save until the user clicks save (standard cloud based software packages retain the information as the user updates it).

Vantagens:

The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system.

Desvantagens:

Where to start... 1. The number of clicks to accomplish a simple task is unreal and extremely time consuming. 2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized. 3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them 4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all). 5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages

Robert
System Administrator, EUA
Materiais de construção, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The Perfect Manufacturing Software

5,0 há 5 anos

Comentários: We have been using E2 for well over 16 years and so far we love it. We have used other systems and this one just seed to get it right. In that time we have only had a handful of issues of which most were fixed in minutes and all we had to do was call Tech Support and explain what was not working. The customer and technical support staff are extremely knowledgeable in what their software can do and how they can customize it to fit your every need. They have even extra fields set aside for all most every function to carry different data types just in case you have found a data point that they haven't thought of.

Vantagens:

E2 creates a clutter free work space with a simple layout and design. Shop Tech has broken down the manufacturing process to get a true understanding of how our company really operates. The bolt on modules allow for greater control of specific functions in particular departments. We specifically use the Scheduling and Custom Order Import Automation functions. Scheduling give us a top level view, department view, work center view, and all the way down to a view of sub parts that make up a single part. This tells us exactly where an order is as well as if we are under or over loaded at the work center and department level. All I have to do is pull up the schedule, click a button for the level of detail I want to display and away it goes. The Custom Order Import Function has allowed us to automate the order entry process by simply downloading a file from our customer, pointing where I saved the file, and clicking "Import". This function creates the order and based off our custom company settings which we have setup to automatically pull from stock jobs, inventory, post a quantity to make or a combination of all of the above. We can then run a requirement report to see what we need to make to fulfill open orders or to make stock for inventory. It really doesn't get easier than that.

Desvantagens:

The extra modules do have a cost but they are well worth it. On the plus side of that, E2 will demo the modules with full functionality and if it doesn't incorporate everything that you need you don't have to purchase it.

Laurence
Owner, EUA
Construção, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Everything you ever NEEDED to know

4,0 há 5 anos

Comentários: E2 manages ALL your data from your shop floor through your bookkeeping. The reports have always been the best selling point. Even sorting data becomes easy with the various export methods. You can quickly transfer the report dat to say excell and then again manipulate and massage as need for even more insight. I have always (and will continue to) recommend this sofware to other owners.

Vantagens:

This software has the ability to organize your business workings into manageable reports. Reports that you can tailor to you specific needs. The more you follow the simple rules of E2, the more benefits it can deliver. In my own business no two jobs are alike and no procedures for the jobs are identical yet E2 understands this principle and manages to sort data in such a clear manner as to help you with decisions going forward on all future work. I cannot give a higher recommendation on any other similar system.

Desvantagens:

1.) I wish I could control the "Markup Pct." column in the General Tab when entering parts. I feel this item should have strict control - administrator only! Any of my people entering a part has the ability to change this percentage at will. Many an argument has resulted from my becoming aware of someone making an adjustment to this column, I wish I could lock it! 2.) When processing a return, it writes back to the original Order and amends it. Now the "Order Total" changes. It should not change. The order total should still match the customer P.O. total. The simple code should be that the (Qty Ordered) X (Unit Price) goes to make up the (Order Total) UNLESS there is something in the 'Master Job Number' column. In this manner the customers P.O. amount would still match up to the Order Total

Joe
IT Director, EUA
Fabricação elétrica/eletrônica
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Does not grow at the rate of your business

2,0 há 8 anos

Vantagens:

The designers clearly have knowledge of a shop environment and are pretty comprehensive in touching all the aspects of a job shop. The sales team is very accessible. The product is very easy to get up and operational with which may be attractive to shops starting out or implementing this type of system for the first time. The software does have controls over what users can do what which is useful for keeping employees in check. The reports that it generates are concise and professional looking out of the box.

Desvantagens:

The interface is woefully outdated and lacks cohesiveness throughout, data entry practices in one area do not apply to others and certainly do not conform to defacto software standards. Its a bit embarrassing having state of the art CAD/CAM systems with wonderful imagery next to something that looks straight out of 1996. Looks are one thing but we have had a lot of time lost due to slow workflow and data entry errors. It will open many windows and dialog boxes which demand screen focus. Not only is it cumbersome to work in other windows applications with E2 running, you can not even run more than one task at a time inside of it. The software does not scale well to high resolutions or multiple screens. The software rarely fails gracefully, you'll get cryptic error messages in never ending loops. The software relies on a number of 3rd party frameworks including outdated Java runtimes (insecure) All of your data is stored MSJet databases, for those not tech savvy, its late 1980's technology that is isn't supported by Microsoft any more and was never really designed to be scaled to the point you can potentially reach. They do offer an upgrade to MS SQL which comes at a significant cost (which doesn't include SQL server itself or migration services) and it has the added bonus of breaking any custom reports (which are also expensive commissioned work). Although some user controls are present, there isn't granular control over everything in the system. Its very possible users without clearance to certain information can gain access to things they shouldn't. (ie: ITAR) Nearly every other vendor is offering some type of cloud integration, and although E2 does offer a component called webview (no surprise, its an additional fee), its really a customer portal and doesn't offer much in terms of what a company employee would need. The software will not play nicely across multiple networks, we had several locations connected via VPN which Shoptech does not support. Their solution was to use MS terminal services which is cumbersome and requires additional licensing. In today's global economy, accessibility should be paramount, not a vendor locked afterthought. The software does have provisions for shop floor data collection and although it does work, its cumbersome and our busy and non-technical shop floor staff abhor it and we eventually abandoned it. Support was initially good but as our business grew and our implementation of the software became more complex support has been slow to respond (if at all) and many of the ongoing problems we are facing haven't been satisfactorily resolved.

George
Vice President of Operations, EUA
Defesa e aeroespacial, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Finally moving away from E2

4,0 há 5 anos

Vantagens:

The user interface is easy to understand and navigate. The routing and BOM functions work well. Outgoing paperwork (packing slips, vendor returns, RMAs...etc) are generated easily. The quality module works well for us. Ultimately its a great software for smaller job shops; ie, less than 25 employees.

Desvantagens:

The scheduling system doesn't work. The system consistently puts out a schedule that doesn't make sense. We are a quick turn, CNC machining job shop, and need a software that enables us to understand our capacity. Often times, jobs that are due tomorrow are on the second page of the report, and jobs that aren't due for 6 weeks are at the top of the list. We worked with tech support and cannot get a resolution. We implemented E2 in 2003 and only started trying to use the scheduling module in the last year. It was a great software initially, but now that we have grown we need software that does what we need it to do. Beyond that, items frequently go corrupt. Unprocessing and reprocessing anything (work orders, purchase order, NCs, CAPAs...etc) risk corrupting the file. If you double click on certain things the system crashes. If two people are in an item at the same time, quantities and/or lines duplicate. Once supplies are received or product is shipped, the system will not allow certain changes to be made. The personnel efficiency reports generate numbers that don't make sense. We've visited this repeatedly and cannot sort out a solution. Just last week I reviewed the efficiency reports for our production crew, and a job they were given 4 hours to setup showed "ESTIMATED SETUP" time of 2.27 hours. Our settings are correct but for some reason the system comes up with understated estimates, despite what we tell it to do.

Scott
Production Scheduler/Data Analyst/Custom Report Writer,
Mineração e metais, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Solid Product with good flexability

4,0 há 7 anos

Comentários: Our company has now used JobBOSS for around 4 years. We have found that the user interface is quite intuitive and straightforward to use. This is a plus when training new people on the system. Functionally, it has met most of the needs that we purchased it for. We loved the idea behind the scheduling module, but have found it to not be a good fit with our shop. We are primarily a custom high mix, low volume shop. This leads to many jobs that have potential to run in more than one pathway on the floor and most jobs are first run where we do not have a history of expected production run times to fall back on. We also have split our shop floor into three self directed production cells that have a fair amount of cross work. The self direction means many production decisions are made at the cell level and not at a command level. Because of these factors, we found that matching our shop floor to the scheduling module was exceptionally difficult unless we were willing to dedicate a full time person to keeping it accurate. In the end, we believe that the scheduling module would work better in a higher volume production environment with more of a top down command structure than how we operate. The reports that come with JobBOSS are reasonable, however, we have found that digging deeper into the data (at least the directions we looked) required special reporting. It is handy to have someone on staff who is comfortable working with SQL tables, data mining and creating custom reports. Exact does offer custom report creating. Just remember, it come at additional cost.

Vantagens:

As someone who does look behind the scenes and works to dig data out of the system, I am impressed with the amount of information that JobBOSS does capture. Additionally, it is quite well organized in its structure. On the front end, the user interface is intuitive and lends itself to easy training.

Desvantagens:

Reporting. The stock reports are reasonable for a company that does not need to dig into its data very deeply. But the analysis at deeper levels would either require purchasing many custom reports or have someone on staff that can dig into the data and create custom reports. The scheduling module works best in an environment with minimal chance of perturbation. Systems that have a high degree of variation become hard to model accurately.

Sherri
CFO, EUA
Maquinário, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Buyer Beware

1,0 há 2 anos

Comentários: To anyone that is thinking about purchasing E2, now known as Shop Tech....BUYER BEWARE Our company made the decision to purchase E2 in 2018 at a machine show. The sales associates that were demonstrating the software did an amazing job showing off it's operational talents and expertise. The company paid for two of us top management specialists to travel to a training sight where we worked out of a step by step workbook, which began the wasting of monies....But then 1/1/2019 the nightmare began. The program was not the same as the one purchased by the President of the company. They supplied a brand new version of E2 and told us that it had been a replacement for the one we purchased and the prior was no longer available.. For two years to follow we were nothing but guinea pigs. Our company suffered computer glitches, accounting problems, data loss and production interruption, due to the unready malfunctioning computer software supplied. Numerous hours spent with E2 support, could still not rectify the continuing accounting issues and glitches within the software. Weekly we received updates from E2 tech support to fix problems in their new system. These updates regularly had thousands of changes. Goodbye Shop Tech... and good riddance!

Vantagens:

The customer service was terrible and we do not have any pros to say about this software.

Desvantagens:

We hired a representative from their company to fly out for some help with direct training and accounting fixes. We had to prepay for his services. Upon arrival he informed us that he too was unfamiliar with the accounting portion and couldn't help us much. His services totaled over $6000.00 We finally resorted to paying our CPA office several hours to go through the process with us and balance the books. In short, $37,000.00 later, not only we would NEVER recommend this product to any sized businesses, but if you're thinking of viewing this product, don't waste your time. They will show you a demo of software that's already setup and operating smoothly, which is NOT what will happen when you implement. As of January 2021 we have since, happily moved on to new software, but recently been forced to pay for the last six months of (non) tech support or risk being sent to Collections from Shop Tech. Classy Shop Tech....very classy.

Jim
EUA
Fabricação elétrica/eletrônica
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

We have used JobBOSS in our Mixmode Jobshop for 5 years.

4,0 há 10 anos

Vantagens:

The biggest advantage that we see in JobBOSS is that it is well-suited to the small manufacturer and job shop. The modules are functional for our day-to-day operations, which allowed us to standardize and increase our workload and throughput by at least 20%. The interface is user-friendly. We were able to implement the software very quickly compared to the software we were using. The workstations in the shop have given us a good handle on time collection. We also use the QuickBooks integration and it works flawlessly. Exact employees are very friendly and knowledgeable about their product. We get answers to our questions very quickly, and they are very helpful in solving problems we incur. The online portal is a huge asset for training new users and enhancements to the software’s customization.

Desvantagens:

As good as the program is, there is room for improvement. We think it is just a few enhancements away from greatness. The software has several glitches that have not been fixed in the five years we have been using it. For example, you lose the information you are entering into a job or purchase order if another user is updating a related job or material. Sometimes, the software locks up and has to be forced to close and restart. This usually happens when you are trying to delete a raw material in a Job and select a different material; it's some kind of access violation. The updates of information changes between modules is slow and can be frustrating. For example, if a raw material is received from a PO and you want to add that material to a job and pick it from the inventory, you have to close the jobs module and reopen it to get the new inventory update; this should occur instantly. A few other enhancements would be nice (e.g.: autofill on names fields, uses of Return key to tab between fields, and a simpler method of customizing basic forms like can be done in QuickBooks). We purchased the ShopBoss scheduling module with high hopes of solving our delinquent deliveries. After about two years of trying to implement this module, we abandoned it for our old manual method. The JobShop module needs a simpler and more flexible scheduling module. it requires way too much time in operator maintenance to keep it functional. In a job shop environment the schedule has to stay on the balls of its feet because the priorities are always changing. We can do the job faster than we can change the schedule in JobBoss.

Paul
EUA
Bens de consumo, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

E2 Shop System for a Job Shop

4,0 há 7 anos

Comentários: This software has all of the features necessary to quote a project, purchase for a project, and move the project successfully through the shop from one work station to another, accurately accumulating time as it goes. It will give you insight into your jobs as to estimated performance versus actual performance, it will give you control over your purchasing and a 30,000ft level view of your work center loading. Overall, it has the capabilities to meet a wide variety of manufacturing requirements with good reporting, and useful tools

Vantagens:

The software is pretty easy to use. We can usually get new employees up and running fully on the software with only a couple of days of training. If you implement the time keeping module it allows for excellent review of jobs and verification of timing for your work. By far the best part of E-2 is the support. They have a wide range of support tools including Webex training's, customer support, and even analysts who can help implement, and improve your software usage.

Desvantagens:

Like most software it is built around a model that may not exactly match your business model. In this case the issue is Parts vs. Jobs. Our shop tracks jobs through the shop that are composed of multiple parts. E-2 works best if one part is one job. While it is possible to run multi-part jobs you lose some of the functionality of the software when you do. The other limitation is eliminating duplicate data. If you have customers, materials or parts that were duplicated, or just plain created incorrectly, it is cumbersome to remove them from the E-2 system.

Paula
General Manager, EUA
Maquinário, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Webversion is costly and cumbersome. Sorry we upgraded

2,0 há 5 anos

Comentários: I'm sorry we ever upgraded to the webversion

Vantagens:

When we originally purchased the access version of the software that ran on our server. We were pretty happy customers. It preformed up to our expectations and we used the entire suite of modules. We used that version from 2011 through 2017 after which we upgraded to the webversion. The original version was easy to use and very comprehensive. The only pro for the webversion is that you can access it from any device that is connected to the internet.

Desvantagens:

Wait time while tabbing between fields is often delayed which significantly increases the amount of time it takes to complete any task. Most tasks require approximately 20% more time to complete. There are problems with lost work due to connectivity. We are told most of this is a result of our internet connection speeds but when we test internally, the speeds exceed the requirements. There are also many issues related to browser cache files. Each new update fixes one set of problems but rolls out a new set of problems. The time it takes to estimate and quote jobs has increased 20-35% depending on the complexity of the job. We are not able to downgrade to the version we had before without losing data and we are not able to put the new version back on our server without making a major upgrade ($20k est) to our server hardware and software.

Lee
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice
4,5 há 13 anos

Comentários: Delta Gear (formerly TIFCO Gage & Gear) is a privately held entity providing advanced machining services to the aerospace industry. E2 was implemented at Delta Gear in 2004 after the company was acquired and moved to our current location in Livonia, MI. In keeping with the company mission to strategically invest in the latest machining technologies, Delta Gear also upgraded the business system to an enterprise-wide solution that could centralize critical processes, provide real-time status, and still be relatively easy to use and maintain. E2 was selected and quickly implemented using the primary modules of estimating, sales, purchasing, shipping, and billing. This model served the company well for about five years. However, as the company grew and customer requirements increased, we recognized that our model needed adjustment and that there were E2 functions available that could help us meet these new demands. Accordingly, in mid-2009 we initiated an improvement project to move us to the next level of E2 and business system effectiveness. First, an internal E2 ‘champion’ was dedicated to the project with the charge to be a functional leader/liaison between the system, our staff and E2 support resources, which have always been very responsive and helpful. Next, a full evaluation of our Table master data was performed and we discovered that we could significantly increase our performance visibility by improving that data. With that foundation in place, we began to implement unused E2 functions. For example, Document Control became a key tool in our successful migration from ISO 9000 to AS9100. Also, our legacy paper-based Non-Conformance and Corrective Action program is now centralized on E2 and links to the associated items and jobs to which they apply. Employee training records were also migrated to E2 and we are now testing the Work Center and Tooling Maintenance functions. Even more important has been the improvement recognized by better use of the Advanced Scheduling and Purchasing systems. After tailoring our work-center master data, we can now identify potential bottlenecks and address them before they occur. Purchasing is now using the auto-ordering tools that pull from job requirements defined in bills of materials and orders. Finally, these efforts have allowed us to effectively use most of the QuickView module to provide real-time performance data as well as to export reports for monthly business metric presentations. These are then logged into Document Control as objective evidence for AS/ISO, or customer surveillance audits. By embracing the disciplines embedded in E2, we are steadily moving from a ‘reactive’ to a ‘pro-active’ planning approach for our entire enterprise. Our business has recently moved to a larger state-of-the-art facility and we are confident that E2 will be able to handle our growth effectively.

Lisa
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice
4,5 há 12 anos

Comentários: We are a small third-generation custom sheet metal fabrication shop that has garnered a reputation for high quality, honest work, and trying to help all of our customers meet their increasingly shorter delivery times. Before E2 Shop System, we were using an outdated custom-written software for the Mac and updating that software into the 21st century was proving difficult and expensive. One day I received a mailer from ShopTech that said ''Are you controlling your shop, or is it controlling you?'' I thought to myself 'Isn't that the truth!!' So I called the number and talked to Greg in sales and after much consideration, we made the leap to the windows-based E2. It took approximately one year to fully migrate over to E2 once all the new hardware was set-up. I believe it could have been faster if we had an actual IT person. That being said, I'm not trained in IT, nor had much experience with Windows, but E2 was fairly easy to set up. It does take some getting used to, mostly because people are used to other software and have to make the mental switch, but once you figure out how everything ties in together, it's easy. The tech support staff was fantastic in helping me set up a windows server and they connected me with another customer that had done the same thing, which was extraordinarily helpful. We still use our Macs, but we LOVE E2 Shop System! My father even prefers the quoting method of E2 to the old custom program! It has allowed us to improve turn-around times on jobs and eliminated the constant bother of trying to figure out where jobs were in process in the shop. It has also improved our billing process; simplifying many tasks. It takes about 5 minutes to run the month end pdf reports for the accountant, vs an entire day of sorting actual paper in the old system. Everything is tied together and searching the system for just about anything is super-easy. I have customers call me all the time to look up information for them that they can't even find in their own systems. Our shop floor employees love being able to see what job they are clocked in on and eventually they will be able to know what job they should work on next. I haven't had time yet to delve into the wealth of data to analyze and quantify the exact benefit of E2, but just from our books, we can tell a marked increase in revenue, and we now can tell the actual real-time cost of jobs, rather than waiting until the next day's import. We have yet to harness it's full potential, since we are so small and focused on production, but there's only one way to go from here....up!!! Thank you SO MUCH to Janelle, Corey, Melissa, Greg and the rest of the ShopTech team that has helped me over the years. You have no idea how fantastic it is to call tech support and get the same, friendly, English-speaking, and knowledgeable people every time.

Avaliador Verificado
Usuário do LinkedIn Verificado
Construção, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

E2 was easy to learn and the layout follows a logical manufacturing flow

5,0 há 6 anos

Comentários: E2 makes our manufacturing easy to track and analyze. It is a very simple but powerful software.

Vantagens:

My favorite part about E2 is the simple layout and design of each module. Anyone with an understanding of the flow in manufacturing can learn this software quickly. Also, the software is somewhat flexible which makes it easy to tailor around your company's specific style of processing jobs and orders. There is also a lot of useful data you can pull from the system to analyze manufacturing costs. My favorite is the Job Cost Summary which allows you to see in detail every cost of a specific job.

Desvantagens:

The one module I find difficult to use is the Scheduling module. For our company's style of manufacturing it has been hard to use and implement. We mostly build to stock, but we get a lot of build to order jobs that have to be rushed through manufacturing and really mess up the scheduling. I still have a lot to learn about the Scheduling module, but I wish there was a way to use sales history to continually update the job completion date. This would allow us to reschedule our work in progress to fill the shelves before we run out of stock. This module has a lot of promise but for now seems a bit cumbersome to use effectively.

Bobby
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice
4,5 há 12 anos

Comentários: A.C. Horn & Co. is a custom sheet metal manufacturer (job shop). We will make almost anything from a customer's drawing. We specialize in food processing and packaging equipment. We also have our own line of popcorn and peanut processing equipment. Our owner’s grandfather in Dallas, circa 1907 as a tin shop, founded the company. Our old manufacturing software was complicated and very inflexible, plus was no longer going to be supported by the small company that wrote and developed it. This was a good opportunity for me to recommend to the owners that is was time to change. I wanted software that was more user friendly, menu driven so it would be easy to learn, and more flexible. Also, payroll and time entry had to be clean and a single entry. Before E2 Shop System, we used a company called Caelus, based in the northwest. It handled payroll also and is very detailed in the accounting area. That was acceptable, but it made our company "accounting-driven", instead of "manufacturing-driven"... we make our money in manufacturing, not accounting... We use the 7.2.14 release. I just noticed that .15 has been released and I will install it very soon. We purchased the software in the fall of 2010, and implemented it on the first workday in 2011. Implementation was a ton of work, long hours, and much trouble-shooting and phone calls to the technical help number. I know changing any software is a monumental task, so in my opinion, the implementation went well. Everyone on the help desk was helpful, and I especially leaned on the accounting team because that is an area I am not familiar with. Most of my team learned the software fairly quickly, but some who are not as computer literate struggled. I had some issues with a few who tried to "force" the software to do things it was not designed, nor capable of doing. That took some time to sort out, but it helped us learn the limits of E2. I still call the support line (although not as frequently), and it seems the first person who answers the phone is sometimes less knowledgeable than I am. Usually, if I have a real problem or question, it will get kicked up to another level. The benefits we have realized are in the organization and planning of our proprietary equipment. It has much greater flexibility than our previous software. The system is much more open in the estimating area. Our AP and AR persons like the easier processing in this area. Accounting, however, is still a challenge. I think we are still fairly new users, having 15 months under our belt. We have not even touched the scheduling feature, and only two or three of us are using the quote feature (which is great), so we still have more steps to take to fully utilize the software.

John
Q.A. / General Manager, EUA
Companhias aéreas/Aviação, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Necessary tool for manufacturing shop

5,0 há 5 anos

Comentários: We need a system that could fulfill our shop needs.
E2 Shop System is user-friendly while providing multiple functions to our shop.
it really helps ensuring traceability especially when our shop requires AS9100 standard.
If and when E2 system have some glitches, customer service are always easy to reach and can resolve issues remotely.

Vantagens:

The thing our shop like most about this software is the ease of use. Unlike other system (such as Oracle), new users can pick up the basic functions within a week, with ease. For example, a newly hired purchaser can create a PO easily within first couple days. All the PO requirements can be pulled up merely by searching with job number or part number. This shop system is ideal for shops like us that do not have 3 months training period just for understanding and/or using shop software. This also increase the work efficiency of employees.

Desvantagens:

In the summary sections (order summary, purchasing summary, inventory summary), we wish there are more output options we can select. Example a chart that can conclude summary would be a very nice addition. This can visualize our shop trend and would be a great input to management meetings.

Tabatha
Office Manager, EUA
Aparelhos médicos, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

E2 Team

4,0 há 3 anos

Comentários: E2 ShopTech has a great team to work with when your troubleshooting. If they can not find the answer they will make a copy of your database and find the answer and let you know the results. [SENSITIVE CONTENT HIDDEN] proved this to me on my last ticket sent in. Thank you for all your help troubleshooting the cost report vs the inventory stock amount.

Vantagens:

Easy use for an ERP System. I enjoy all the help and support when I was leaning this software a few years ago. the transition from the old software to the new software was very easy. Your team is very helpful when teaching others how to use the software. The classes are a huge help. Thank you.

Desvantagens:

I could see improvement in offering the old live classes in the old E2 software. My old job, I used the old software then transitioned my team to the new we based software. Now, I am back using the old software until I move them to the web based software, and the classes are only in the new web based software, so it is difficult to teach a new team how to use this software when the video's only show the new web based version.