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Avaliações do SafetyChain

Sobre SafetyChain

Plataforma de gestão de fábricas que melhora o rendimento, maximiza a produtividade e garante a conformidade dos fabricantes de bens de consumo embalados.

Saiba mais sobre o SafetyChain

Vantagens:

The supplier portal is easy and straight forward (it's just an inbox!) Price is reasonable for all the features offered.

Desvantagens:

I still haven’t received a formal introduction to cases. Also, sing-offs versus verifications is hard to explain the differences to upper management.

Notas do SafetyChain

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,8
Recursos
4,3
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,4/10

O SafetyChain tem uma classificação geral de 4,6 em 5 estrelas com base em 81 avaliações de usuários no Capterra.

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Filtrar avaliações (81)

Molly
Molly
Food Safety Coordinator, EUA
Usuário do LinkedIn Verificado
Alimentação e bebidas, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Food Safety starts with SafetyChain

5,0 ano passado

Vantagens:

SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.

Desvantagens:

While the interface is simple, there is a learning curve and the time to implement can be lengthy.

Resposta do SafetyChain Software

ano passado

We agree that our Customer Support team is top tier! Thanks for letting the world know too, Molly!

William
Corporate Food Safety QA Manager, EUA
Varejistas, 5 001 - 10 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

White Caslte Review

5,0 há 6 meses

Comentários: Very positive and our company has improved and become more technologically advance as a result. The partnership with SafetyChain is of the utmost importance and continually expanding.

Vantagens:

Digital Record and Data Management and away from Paper Documents. The ease of usage, storage on documents, and retrieval of documents is invaluable in our highly competitive and changing food manufacturing industry.

Desvantagens:

I don't not have any at this time. My company is very pleased with the Software and the Customer Service.

Resposta do SafetyChain Software

há 2 meses

Thanks for the positive feedback, William! We're glad to have you as a customer and partner.

Christina
FSQA Review Specialist, EUA
Fabricação de alimentos, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Thanks for opportunity

5,0 há 2 meses

Comentários: Everyone was friendly and it was that everything for the entire day was in one place.

Vantagens:

The real life speakers! Realizing that we have so much more to learn and do and create.

Desvantagens:

The breakouts were a little face paced.

Bradley
QA and Compliance Manager, EUA
Alimentação e bebidas, 1 001 - 5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Gimmie that iPad

5,0 há 2 meses

Comentários: Best QMS I’ve worked with and the back end is easy to manage

Vantagens:

Customer services takes our feedback very seriosuly

Desvantagens:

The lagging in LINK. It’s slow every time you push a button

Resposta do SafetyChain Software

há 2 meses

Thank you for the feedback, Bradley. We love to partner with customers like you to listen and implement feedback.

Josh
Food Safety & Projects Manager, EUA
Fabricação de alimentos, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

SafetyChain in the Workplace

5,0 ano passado

Vantagens:

I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.

Desvantagens:

There isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.

Resposta do SafetyChain Software

ano passado

Thanks for the 10/10 review and call out for our Support Team! They're the best!

Mary-Ann
Corporate Quality Manager, EUA
Fabricação de alimentos, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for all

5,0 há 2 meses

Comentários: The people are willing to help with issues that pop up and to help work through new use cases to ensure it works for your company’s needs.

Vantagens:

The ability to build and create to meet the needs of our company.

Desvantagens:

The load times for some of the features.

Resposta do SafetyChain Software

há 2 meses

Thank you for the review, Mary-Ann. We are glad we can partner with you, and other customers, to address issues and work together to ensure the changes meet your needs.

Caitlin
Manager of Technical Services, EUA
Fabricação de alimentos, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Safety Chain User

4,0 há 2 meses

Vantagens:

Safety chain is a user friendly application with many functions that helps us quickly capture production data and recap to necessary stakeholders. The customer support team is very helpful and easy to communicate with.

Desvantagens:

There are some key features in Safety Chain that need updates to make them more effective- Cases is one of the tools that is highly worthwhile for use but does not currently have the right usability features. The charting tool is not very user friendly and it is not easy to determine form design for end data viewability when creating new use cases.

Resposta do SafetyChain Software

há 2 meses

Thanks for the review, Caitlin. We're glad we're able to help your quickly, digitally, capture production data and communicate it to others in your organization.

Cora
Systems Management, EUA
Arquitetura e planejamento, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Committed to food safety

4,0 há 2 meses

Comentários: Working with this software since near the beginning has been an enjoyable and rewarding experience. From day one safetychain has been committed to developing a useful and user friendly food safety software.

Vantagens:

I love how user friendly safetychain is for everyone. Form Development is intuitive and using the app is just as easy.

Desvantagens:

The app uses alot of bandwidth. If the wifi is not adequate then offline mode will be utilized often.

Resposta do SafetyChain Software

há 2 meses

Thank you for the review, Cora! We're glad to see you're likely to recommend SafetyChain and that you've had a positive experience with our product and people.

Shaun
Operations Director, EUA
Fabricação de alimentos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great product and company!

5,0 há 2 meses

Comentários: It has been very positive and I really have not had a reason to look at other solutions.

Vantagens:

It is very configurable, they have solutions to fit almost any need and can customize options to fit those outside of the norm. They also have excellent customer service and always willing to get on Zoom and work through any questions or issues.

Desvantagens:

Nothing really, especially with the new mobile app coming out.

Resposta do SafetyChain Software

há 2 meses

Thank you for the positive feedback, Shaun. We're glad you've had a positive experience with us!

Mindy
Sr. QFS Product Manager, EUA
Fabricação de alimentos, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fantastic Customer Service

5,0 há 2 meses

Comentários: Fantastic customer service. This is my 8th year with SC as a tool I've used for Quality Forms. I'd recommend to anyone that is currently using paperwork.

Vantagens:

Ability to customize all of the quality checks to fit your facility. Ease of use and support that we receive.

Desvantagens:

Just a few features that the SC teams are working on, but I always want them sooner than their release time.

Resposta do SafetyChain Software

há 2 meses

Thanks for the review and call out to our customer support team! They are the best.

kyle
Director, EUA
Alimentação e bebidas, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Unlimited Potential

5,0 ano passado

Vantagens:

1. The ability for a corporation to look at all of the facilities to easily compare facility performance and use the data gathered to easily show ROI on new equipment or processing changes.2. The conversion to a digal system. By having forms submitted through SafetyChain it allows your company to analyze data. The problem I used to face was gathering data (either paper, access or excel) and then taking time to reenter data and create reports. Once using the system it allows me easily look through my products and facilities and free up my employees to spend time on the floor over data entry and reporting. My team no longer needs to submit metrics to me as the system auto compiles and reports them in Dashboards.

Desvantagens:

I would like to see the ability in the training site to have AI submit data for me to test forms easier. Currently I need to submit forms in order to see what data I can report and charts I can use.

Resposta do SafetyChain Software

ano passado

Thanks for the positive review, Kyle! We're glad to hear you've had such a great experience and can easily review dashboards from your team!

Jessica
FSQA Manager, EUA
Fabricação de alimentos, 1 001 - 5 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Safety chain for food safe products

4,0 há 2 meses

Comentários: Great so far plan to go live in the next month or so

Vantagens:

Forms option and the program can be Taylor made to fit your company needs

Desvantagens:

Training experience was not as in depth as I wanted

Resposta do SafetyChain Software

há 2 meses

Thanks for the review, Jessica. We are glad to offer a user friendly product for our customers.

Alexander
Automation Controls Engineer, EUA
Alimentação e bebidas, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Automation review

5,0 há 2 meses

Comentários: Great integration with Ignition, customer success team is fantastic

Vantagens:

Automation of data acquisition, new mobile app is very intuitive

Desvantagens:

Old app was not the most intuitive, some form collection APIs collect too much cyclic data

Resposta do SafetyChain Software

há 2 meses

Thanks for the review and shout out to our Customer Success Team, Alexander! We think they're pretty great too!

Brooke
QA Scientist, EUA
Fabricação de alimentos, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Love working with safetychain

4,0 há 2 meses

Comentários: Overall it has been a positive experienxe

Vantagens:

Helpful and helps track and trend data with it being it one place at once

Desvantagens:

Sometimes there are features or functions that sre not yet available

Resposta do SafetyChain Software

há 2 meses

Thanks for the review, Brooke!

Miguel
Business Analyst, EUA
Fabricação de alimentos, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

SaftyChain Review

5,0 ano passado

Vantagens:

Support is outstanding. The user interface is intuitive and easy to learn.

Desvantagens:

Most issues we have are not related to the software. We do however notice an increase in bugs from recent releases.

Resposta do SafetyChain Software

ano passado

Thanks for the positive review and call out to our Support Team, Miguel!

Tyler
Quality Assurance Supervisor, EUA
Fabricação de alimentos, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Review

5,0 ano passado

Vantagens:

How easy it is to use, all of our team members find it so easy to use

Desvantagens:

how to change or edit documents could be a little easier to use

Resposta do SafetyChain Software

ano passado

5 stars across the board! Thank you, Tyler!

Gustavo
Food safety analyst, EUA
Alimentação e bebidas, 1 001 - 5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

New user

4,0 ano passado

Vantagens:

Friendly User interface and the ability to create/design our own forms

Desvantagens:

Maintenance of system without integration

Resposta do SafetyChain Software

ano passado

Thanks for the feedback Gustavo! We're glad you find the SafetyChain platform so user friendly and we love to see 5 stars for customer support!

Ronda
Corporate Quality Systems Manger, EUA
Alimentação e bebidas, 10 000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Work in Progress

4,0 ano passado

Vantagens:

Helps organize and prepares us for complains and audits

Desvantagens:

Price of implementation is rather slow dew to building options

Resposta do SafetyChain Software

ano passado

Thanks for the feedback, Ronda! We're happy to be a partner for compliance and audits!

Zach
Technical Services Manager, EUA
Fabricação de alimentos, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Wants to grow with us

5,0 há 3 anos

Comentários: SafetyChain has been a great partner since day one!

Vantagens:

Like all companies, SafetyChain has strengths and weaknesses. There have been multiple times when we’ve expressed a need that they couldn’t cover or satisfy with current functionality, and they worked with us to create or build the tools or functions we asked for.

Desvantagens:

There are times when we discuss in 4 or 5 meetings what could be said in 3.

Resposta do SafetyChain Software

há 2 anos

Hi Zach! Thanks for the review and compliment. We're thankful for our ongoing partnership!

Dan
QA/QC Manager, EUA
Agricultura, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Safetychain what?

4,0 há 3 anos

Comentários: Very good and well received by the everyday user.

Vantagens:

The ability to edit and alter to how it is needed per business unit, not a program that is only one-sided usage.

Desvantagens:

The instances when the system has errors, no description of error until seeking assistance from customer service.

Resposta do SafetyChain Software

há 2 anos

Dan, thanks for the review and for being an everyday user!

Brian
Total Quality Management System Specialist, EUA
Fabricação de alimentos, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Product

4,0 há 3 anos

Comentários: SafetyChain has made our process better

Vantagens:

SafetyChain has allowed our company to access data we weren’t previously and help improve our day to day processes

Desvantagens:

Connectivity is sometimes slow and difficult to access

Erica
Erica
VP, Quality Operations, EUA
Usuário do LinkedIn Verificado
Fabricação de alimentos, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Food Quality Management, Elevated

5,0 há 5 anos

Comentários: SafetyChain has allowed our company to elevate our in-house quality systems. We can focus our attention on continuous improvement and growing the business rather than reviewing paper records and manually transcribing data for statistical purposes.

Vantagens:

The easy-to-use software is well designed and allowed our company to transition from paper-driven process to electronic document and record management. The software is configurable to operational needs and is intuitive for users at all organizational levels.

Desvantagens:

I haven't had any notable issues with the software or support to date. Any questions or concerns have been handled quickly and fully.

Alfredo
Quality System Manager, EUA
Alimentação e bebidas, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Product & Efficient

4,0 há 3 anos

Comentários: Overall we’ve been happy with application and most importantly the relationship and customer service which Safety Chain team has been there though high and low.

Vantagens:

Feasibility of use and ability to customize to align with company needs and wants.

Desvantagens:

Performance but it’s something we’ve been able to work together and push improve customer experience. Definitely area of opportunity.

Resposta do SafetyChain Software

há 2 anos

Thank you for your kind words, Alfredo. Our relationship and support teams love to support our clients through their highs and lows - and we're glad that comes through in your interactions with us!

Roger
Sr staff architect, EUA
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Positive partnerships

5,0 há 3 anos

Vantagens:

Safetychain has been a great partner with Tyson

Desvantagens:

Has been challenging at times to integrate with

Resposta do SafetyChain Software

há 2 anos

Thanks Roger! Tyson is a wonderful partner. Looking forward to helping your company continue to grow with SafetyChain.

Karina
FSQR Specialist, EUA
Empacotamento e contêineres, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good Software

4,0 há 3 anos

Comentários: Good starting potential

Vantagens:

All the data is live and at the tip of my fingers.

Desvantagens:

There are still some features I would like to be implemented