---
description: Tudo sobre Avid CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Avid CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Avid CRM](/software/20743/avidian)

# Avid CRM

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> O Avidian transforma o Microsoft Outlook em uma ferramenta de gestão do pipeline de vendas e gestão do relacionamento com o cliente para equipes de vendas.
> 
> Verdict: Rated **4.1/5** by 138 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Avid CRM?

Desde pequenas empresas com necessidade de licenciar 2 ou mais usuários até empresas de médio porte com mais de 100 usuários.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.1/5** | 138 Avaliações |
| Praticidade | 3.9/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Avidian Technologies
- **Location**: Bellevue, EUA
- **Founded**: 2002

## Commercial Context

- **Preço inicial**: 25,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos

## Recursos

- Acesso para Celular
- Banco de dados de contatos
- Contatos compartilhados
- Distribuição de leads
- Geração de leads
- Gerenciamento de contatos
- Gestão de leads
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Importação/exportação de dados
- Lead Nurturing
- Orçamentos/estimativas
- Pesquisa e filtro
- Qualificação de leads
- Rastreamento de interações
- Relatórios e análise de dados
- Segmentação
- Sistema de calendário ou lembretes

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone

## Category

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Categorias relacionadas

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software)
- [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software)

## Alternativas

1. [noCRM](https://www.capterra.pt/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews)
2. [Google Contacts](https://www.capterra.pt/software/203196/google-contacts) — 4.7/5 (700 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Salesforce Service Cloud](https://www.capterra.pt/software/136189/salesforce) — 4.5/5 (820 reviews)
5. [SysAid](https://www.capterra.pt/software/107225/sysaid) — 4.5/5 (511 reviews)

## Avaliações

### "Rating Prophet" — 4.0/5

> **Randy** | *27 de abril de 2016*
> 
> **Vantagens**: The biggest feature of Prophet for me is its seamless interaction with Microsoft Outlook.
> 
> **Desvantagens**: Prophet can sometimes be slow to populate opportunities when you have a large number of  them.  In my case almost 3000 opportunities.
> 
> In a small company of fewer than 25 people, we don't have a lot of salespeople. Prophet helps us manage a large base of prospective clients with only a few salespeople. Prophet also helps management track the activities of the sales force and to see who is performing.

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### "Pro and Cons" — 4.0/5

> **Heidi** | *7 de novembro de 2024* | Materiais de construção | Recommendation rating: 8.0/10
> 
> **Vantagens**: The ease if moving from one screen to the next
> 
> **Desvantagens**: Double checking the entry dates depending on which screen you are one.  You need to make sure you change the date only once in cash receipts while you're making entries.  Misc. Cash defaults to the current date after each entry.
> 
> Our office has used some form of Prophet since I started in 2012.  I'm not sure how long before that.

-----

### "Feels antiquated in both functionality and aesthetics" — 3.0/5

> **Avaliador Verificado** | *3 de julho de 2018* | Serviços de eventos
> 
> **Vantagens**: Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts.
> 
> **Desvantagens**: Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to  use the software correctly. Also, it is just plain ugly.

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### "What I like about Prohpet CRM" — 4.0/5

> **Julie** | *24 de janeiro de 2023* | Maquinário | Recommendation rating: 7.0/10
> 
> **Vantagens**: I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance.
> 
> **Desvantagens**: I do think the one negative is the interaction with outlook and causing very infrequently slow issues.
> 
> The customer service team, \[sensitive content hidden\] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company.

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### "It's pretty good." — 4.0/5

> **Rachel** | *30 de janeiro de 2023* | Engenharia mecânica ou industrial | Recommendation rating: 7.0/10
> 
> **Vantagens**: It does the job.  I would like the advanced level features to be a bit more intuitive, but I also haven't sat through any of the trainings, so maybe that's my own fault.
> 
> **Desvantagens**: If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts).
> 
> It works.  It's slow on the refreshing, but it works.

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## Links

- [View on Capterra](https://www.capterra.pt/software/20743/avidian)

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