---
description: Tudo sobre ilert: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: ilert - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Incidentes](/directory/31332/incident-management/software) > [ilert](/software/207205/ilert)

# ilert

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> O iLert é uma plataforma para alertas de TI, gerenciamento de plantão e monitoramento de tempo de atividade que ajuda as equipes de DevOps a responder a incidentes mais rapidamente.
> 
> Verdict: Rated **4.7/5** by 64 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa ilert?

Empresas de qualquer tamanho, em qualquer setor, que dependem de sua infraestrutura digital estar sempre ativa, sem interrupção. O iLert foi desenvolvido para as equipes de engenharia, DevOps, operações de TI e suporte.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 64 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.5/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: iLert
- **Location**: Köln, Alemanha
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 0,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, inglês
- **Available Countries**: Alanda, Albânia, Alemanha, Andorra, Anguila, Antígua e Barbuda, Aruba, Baamas, Barbados, Belize, Bermudas, Bielorrússia, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Chipre, Chéquia, Cidade do Vaticano, Costa Rica and 67 more

## Recursos

- Acesso para Celular
- Agendamento
- Agendamento de plantão
- Agendamento em tempo real
- Alertas/notificações
- Geração de relatórios de incidentes
- Gestão da disponibilidade
- Gestão de Comunicações
- Gestão de calendários
- Lembretes
- Relatórios e estatística
- Seguimento de status
- Sincronização de calendários
- Third-Party Integrations

## Integrations (65 total)

- AWS Budgets
- AWS Lambda
- AWS Personal Health Dashboard
- Amazon CloudWatch
- Amazon SES
- AppDynamics
- AppSignal
- Autotask PSA
- Auvik
- Catchpoint
- Checkly
- Checkmk
- Cisco Meraki
- Cloudflare
- Cortex XSOAR

... and 50 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão de Incidentes](https://www.capterra.pt/directory/31332/incident-management/software)

## Categorias relacionadas

- [Software de Gestão de Incidentes](https://www.capterra.pt/directory/31332/incident-management/software)
- [Sistemas de Agendamento](https://www.capterra.pt/directory/30087/scheduling/software)
- [Software de Calendário](https://www.capterra.pt/directory/32297/calendar/software)

## Alternativas

1. [Site24x7](https://www.capterra.pt/software/168192/site24x7) — 4.7/5 (344 reviews)
2. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Datadog](https://www.capterra.pt/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
4. [PagerDuty](https://www.capterra.pt/software/125693/pagerduty) — 4.6/5 (219 reviews)
5. [JIRA Service Management](https://www.capterra.pt/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Avaliações

### "Easy notifications with customizable preferences" — 5.0/5

> **Simon** | *20 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: really like the easy-to-use notification system, where each user can choose their own preferred notification types.
> 
> **Desvantagens**: The only limitation I’ve noticed is that ilert doesn’t yet integrate with all of the services we use. While the existing integrations work well, having broader native support would make the platform even more valuable.

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### "TechRisk Manager" — 4.0/5

> **Leonid** | *24 de agosto de 2025* | Serviços financeiros | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's easy and fast to setup.  It's easy to navigate around. I have all the needed integrations. And decently looking app
> 
> **Desvantagens**: 1. No "live alerts" webpage  (dashboard) &#10;2. No "dark mode" (yeah, I stare at a screen 14 hours a day and prefer dark mode)
> 
> Overall - good experience with the webservice. Some things definitely can be polished but everything is on acceptable level.

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### "Best tool for our On-Call duty" — 5.0/5

> **Thomas** | *18 de agosto de 2025* | Automotivo | Recommendation rating: 10.0/10
> 
> **Vantagens**: It's a very reliable tool with many features to manage our on-call duty services. The On-Call duty timetable is the best and flexible I noticed in comparisson with competitors.
> 
> **Desvantagens**: There is not that much I don't like. The only thing was, that there was an introduction of new call flows, which needs action to been taken. This should have been done automatically.

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### "Simple & effictive alerting solution" — 5.0/5

> **Paul** | *18 de agosto de 2025* | Varejistas | Recommendation rating: 9.0/10
> 
> **Vantagens**: It simplicity and clear concept with the separation between Alerts \&amp; incidents (we used pagerduty before and it was confusing)
> 
> **Desvantagens**: The feature and price balance between the Pro and Scale plan. Some features in the pro plan we do not require but some features in the Scale plan sound very appealing but not for the price of the Scale plan.
> 
> In general we are happy with ilert. It really increased the quality of our systems and it was fully accepted by our team members.

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### "iLert - Powerful tool to level up your support easily" — 5.0/5

> **Avaliador Verificado** | *21 de junho de 2023* | Software | Recommendation rating: 9.0/10
> 
> **Vantagens**: Introducing iLert into existing Tooling around Monitoring was very easy. We needed no adaption at all, our systems could be connected to any needed system quite easily. Moreover we searched and found our On-Duty scheduling options in iLert: Easy, flexible \&amp; straight forward.
> 
> **Desvantagens**: Hardly anything I could think of besides the richness of features - which was not really an issue for us as iLert provides everything we need and more.

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## Links

- [View on Capterra](https://www.capterra.pt/software/207205/ilert)

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