Avaliações do Kinetic

Sobre Kinetic

O Epicor ERP é um software empresarial flexível e específico do setor para atender às necessidades precisas dos clientes de manufatura.

Saiba mais sobre o Kinetic

Vantagens:

I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful.

Desvantagens:

Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.

Notas do Kinetic

Pontuação média

Praticidade
3,5
Atendimento ao cliente
3,3
Recursos
3,8
Relação qualidade/preço
3,5

Probabilidade de recomendação

6,9/10

O Kinetic tem uma classificação geral de 3,8 em 5 estrelas com base em 175 avaliações de usuários no Capterra.

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Filtrar avaliações (175)

Jeff
Jeff
ERP Software Implementation Specialist, EUA
Usuário do LinkedIn Verificado
Software, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Exceptional ERP Software for Manufacturers

5,0 há 2 anos

Comentários: Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.

Vantagens:

Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.

Desvantagens:

Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.

Resposta do Epicor Software

há 2 anos

Hello Jeff, thank you for your feedback about Epicor ERP. We're glad to hear you find it flexible and intuitive. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Alicia
Alicia
Materials Manager, EUA
Usuário do LinkedIn Verificado
Mobiliário, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Robust ERP System Ideal for Manufacturing

5,0 há 3 anos

Comentários: We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.

Vantagens:

Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.

Desvantagens:

Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.

Resposta do Epicor Software

há 3 anos

Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Dan
Sr. Accountant, EUA
Engenharia mecânica ou industrial, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Epicor Manufacturing, some parts are better than others

3,0 há 5 anos

Comentários: Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Vantagens:

Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Desvantagens:

Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Adam
Business Solutions Manager, Canadá
Materiais de construção, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Strong ERP for midmarket Make to Stock / Make to Order manufacturers

4,0 há 3 meses

Comentários: While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation.

Vantagens:

Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.

Desvantagens:

Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.

Brian
IT Support, EUA
Maquinário, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Workflow made easy

4,0 há 2 anos

Comentários: We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.

Vantagens:

This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.

Desvantagens:

So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.

Resposta do Epicor Software

há 2 anos

Hi Brian, thank you for your feedback about Epicor ERP. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Jorge
It Coordinator, México
Automotivo, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas:

Epicor Software

3,0 há 4 anos

Vantagens:

it is a very complete software, it can really help you with you planning and manufacturing process, you can control your purchases and your inventory very easy

Desvantagens:

it lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.

Lisa
Lisa
Office Manager, EUA
Usuário do LinkedIn Verificado
Maquinário, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Epicor ERP

3,0 há 3 anos

Vantagens:

I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.

Desvantagens:

As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had. There are many security measures in place that makes it difficult to undo something or revise after you've done it.

Resposta do Epicor Software

há 3 anos

Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

Mike
ERP Manager, EUA
Automotivo, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Epicor replaces SAP

3,0 ano passado

Vantagens:

Ease of use. Build for manufacturing Integration with other platforms

Desvantagens:

Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

Alyssa Rose
Alyssa Rose
Software Development Engineer, EUA
Usuário do LinkedIn Verificado
Eletrônicos, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Epicor ERP allows the analysis of data in real time.

4,0 há 4 anos

Comentários: Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.

Vantagens:

Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster.

Desvantagens:

Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency.

Joseph
Joseph
IT Support, EUA
Usuário do LinkedIn Verificado
Impressão, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Epicor for Order Entry and Financial Management

4,0 há 2 anos

Comentários: We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time.

Vantagens:

Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.

Desvantagens:

We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.

Gordon
President, EUA
Maquinário, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Changed our company in 1996 and still improving how we serve our customers

4,0 há 5 anos

Comentários: Increased profitability, and the best record keeping ability I have seen in any software to date. I am confident I can get whatever my customer needs in less time than any competitor, especially if it isn't in stock. I can and do recommend this software, and I am involved with a number of user groups, IT groups, and machining groups who are always asking what we use and how we keep it functional.

Vantagens:

This software allows a quoter to include every facet of a project before it gets a customer PO. From that quote, every detail is able to be brought through to the order, the job, the packing slip, and the final invoice. There are so many different ways to track various phases of the project as it moves through. Every detail can be recorded if every employee is disciplined enough to make the input. Then, 10 years from now, when the machine finally has a hiccup, (and assuming everyone entered all the details) you know every purchased part and have a link to every drawing used in manufacturing. Your customer will be amazed when you can recite those part numbers and pull prints within minutes 10 years later with absolute accuracy. You will eliminate QuickBooks, sales force or any other CRM, MS Project, and a host of programs that are not integrated and require multiple entries once you are fully functional. This software will transform your company, and you will become more profitable than you were before. Your work week will never be under 50 hours again, and you will either learn very facet of the software of spend well over 100k every year to keep it running, but if you stay on every employee all the time to do their best and do YOUR best, you will realize some incredible benefits. Our company does more with 20 people than many companies do with 50, and we manufacture parts and machinery. We can credit a lot of that success to the Epicor ERP system.

Desvantagens:

There are a few Caveats. There is no way you can employ a single person who is not college educated. Without math skills, great writing and data entry skills, and an exceptional amount of discipline, you will not get the quality inputs, and the software will not be able to give quality outputs. Slowly, over a period of about 3-5 years, you will come to the realization that people just cant come up to the level of inputting the information correctly, and you will have to decide if you want this software to work and be useful of if you want to eliminate these people. There is no other way, it simply cant work. Garbage in - Garbage out. The complexity of the entire computer industry has taken the decision that they are going to complicate every facet that they can to require you to hire consultants to do what for 20 years you could easily do yourself. Continual updates, incredibly complicated reporting that an average person used to be able to do, and a constant push to the cloud really get in the way of helping your customers at every turn. It is almost as if, as a machine shop in our case, your mission is to configure software all day and never deliver a single project. The pros outweigh the cons, but the cost of ownership and value of the effort put into keeping the software functional was less than 10% in 1996-2010 than it is today. If our company was looking at this software today, I really don't know if it would be possible to justify it.

James
Production Manager, EUA
Maquinário, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Feature Packed but Cumbersome

4,0 há 4 anos

Comentários: The software is a total package for any type of manufacturing company. When i say it has it all, I mean it. However, it comes at a cost. The interface can be a bit clunky and there isn't always a great workaround for what should be a simple task. However, once you get it all figured out the sky is limit with this tool and it can be fully customized if you have someone on staff who can code and script.

Vantagens:

This software has a ton of features. From Quote to Invoicing and every piece of the production pipeline in between.

Desvantagens:

It's not super intuitive and requires a bit of a learning curve to get it going in the right direction.

Resposta do Epicor Software

há 4 anos

Hi James, Thank you for your feedback about Epicor ERP. We're glad to hear the solution has provided you with the proper features. We're sorry to hear the learning curve has been steep. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it. Sincerely, The Epicor Social Team

Peter
Sales Manager, EUA
Petróleo e energia, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for quoting engineered to order equipment and systems

4,0 há 3 anos

Comentários: Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.

Vantagens:

This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before. Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.

Desvantagens:

The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.

Resposta do Epicor Software

há 3 anos

Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Scotty
Purchasing Manager, EUA
Maquinário, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas:

Epicor

4,0 há 3 anos

Comentários: The Epicor ERP has been a very good upgrade from our previous system.

Vantagens:

We have used Epicor for about 3 months and so far it has went very well. Change over from our previous system went smoothly. Movement in the system is very simple, it is easy to find what you are looking for through the menu system. You are a click away from about any information you would need for planning and scheduling.

Desvantagens:

In the beginning we had some issues with inventory suggestions, the system wanted everything at the moment it realized we were below minimums, but after a few weeks or research we were able to set the system to work as we needed it to. A few other small issues at start up, but over all not difficult implementation

Resposta do Epicor Software

há 3 anos

Hi Scotty, thank you for your feedback about Epicor MES. We're glad to hear you are finding it intuitive and easy to use. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Sheri
Master Production Scheduler, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

The experience has been good, the software seems to be working as desired.

4,0 há 5 anos

Vantagens:

The ease in which most parameters are set in the part entry screen. The forecast module seems to be performing as desired, offering consumed quantities for easier visibility. MRP plans unfirmed jobs which make sense between planned jobs and firmed jobs. They are distinguished very well, giving the user a sense of clearness. The site maintenance screen allows the user to set up the prefix for the MRP unfirmed orders which is nice and clear to see upfront in identifying MRP unfirmed jobs.. It is also nice to have a time fence parameter in the part master where no jobs can plan within that time fence.

Desvantagens:

It is often no intuitive, making it hard to figure out why MRP suggested something that did not make sense.

Richard
Director of Enterprise Technology Solutions,
Bens de consumo, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Good Software. Mediocre Support

4,0 há 6 anos

Vantagens:

The software interface resembles a Microsoft product which helps end users pick up the basics of navigation. Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Desvantagens:

Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

Ross
product manager, Canadá
Companhias aéreas/Aviação, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Epicor is amazing for tracking production details

5,0 há 3 anos

Comentários: Epicor has been a blessing with customer support, as it helps us track every aspect of a parts creation.

Vantagens:

I frequently use this program to track historical product records. I can pull a full production detail report, to see each and every operation a part has gone through.

Desvantagens:

Sometimes, the reporting feature takes awhile to pull the report. This is only the case for very large reports however!

Resposta do Epicor Software

há 3 anos

Hi Ross, Thank you for your feedback about Epicor ERP. We're glad to hear the production tracking is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.Many thanks.

Bryn
Production Coordinator, EUA
Maquinário, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great ERP

4,0 há 3 anos

Comentários: It is easy to use and pick up, taught myself quite a bit.

Vantagens:

The ability to customize reports is outstanding. I also like that I can easily find the information I need when I need it.

Desvantagens:

Modules. You have to purchase quite a few separate modules to be able to use everything which can cost

Resposta do Epicor Software

há 3 anos

Hi Bryn, thanks so much for your review of Epicor ERP. We're glad to hear the customized reporting is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Ryan
Accounting, Canadá
Hotelaria, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Epicor

4,0 há 2 anos

Comentários: Epicor was a good solution for our business as we had a complex accounting and reporting system for our various business streams and government requirements.

Vantagens:

Epicor had many features which helped us manage inventory and the financials for the many facets of our business from retail gas stations to business to business fuel deliveries across the country.

Desvantagens:

The user interface was not user friendly and could have had many improvements. Everything was in menus and there were some items that were labeled similar name which could be confusing. One upside on this was that you could create custom menus for yourself to easily find things which made it easier, however if you needed to transfer those list to a new team member you had to try and remember where each item was from originally.

Daniel
Controls Engineer, EUA
Automação industrial, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Epicor

5,0 há 3 anos

Vantagens:

We use a ton of customizations and personalization. The ability to do so is awesome!

Desvantagens:

We are a job shop, non-stock parts with many only being built once. Epicor 10 is more geared towards stock jobs and continued quantities

Resposta do Epicor Software

há 3 anos

Hi Daniel, thank you for your feedback about Epicor ERP. We're glad to hear the customization functionality is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Jasmine
Engineering Assistant, EUA
Automotivo, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

As a company we have been able to accelerate our reporting capabilities.

4,0 há 5 anos

Comentários: Extreme ease of access and effective and efficient customer support.

Vantagens:

The capability and functionality of the system is incredible and effortless once your are trained and have the knowledge on how to operate.

Desvantagens:

Not necessarily a con with the system itself but if your current systems mode of operating doesn't easily transition with the way Epicor works it can create a few obstacles in how the functionality of Epicor can work for your company.

John
President, Canadá
Serviços e tecnologia da informação, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Epicor works.

5,0 há 5 anos

Comentários: Recommended for growing manufacturers who are not sure just how large they may grow. This product scales well with best practices built in that will allow you to grow without adding people and overhead.

Vantagens:

Easy to use. Very deep in functionality - you will likely be able to use the whole system out of the box.

Desvantagens:

Need to manage your scope for an implementation project - it is easy to take on more given the wide capability it has. Best to manage scope.

luke
accountant,
Mineração e metais, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Good, but needs some improvement

4,0 há 6 anos

Vantagens:

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.

Desvantagens:

There is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.

Judy
Inventory Control & Purchasing Manager, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

Very Labor intensive

2,0 há 5 anos

Comentários: none

Vantagens:

Really, nothing!. A lot more work with very little better results, I see no great improvement at all. I feel that you changed thing to benefit a few user but not the majority of us

Desvantagens:

Not as easy to use as 8 was a lot more labor intensive Can't change a conversion factor if it was entered incorrectly. You could in 8 Less bang for the buck in my opinion. Since going to 10 we are not even using the scheduling as we should be

Resposta do Epicor Software

há 5 anos

Hi Judy, Thank you for your response, we value your feedback. We are working with our team to contact you for follow up.

Diego
Purchase Staff / Inventory Management, EUA
Bens de consumo, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

I work with EPICOR everyday.

4,0 há 5 anos

Comentários: One central source of information for the entire company. The flexibility to create reports that are specific for the business and to export information to another tools make my daily job easier.

Vantagens:

It's very easy to learn and it's very flexible. Once you are familiar with the interface it's easy to navigate and find the way to get the job done. Exporting information to another tools is easy and useful.

Desvantagens:

Impossible to drag and drop... I'm lazy! Seriously, there are some features that I would like to have like create templates for common daily tasks.