--- description: Tudo sobre Zendesk Sell: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.pt/software/199865/zendesk-sell Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/199865/zendesk-sell?page=2) > O Zendesk Sell é um software CRM de vendas criado para melhorar a produtividade, os processos e a previsibilidade das vendas. > > Verdict: Rated **4.3/5** by 160 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 160 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zendesk - **Location**: San Francisco, EUA - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, neerlandês, polaco, português - **Available Countries**: Alemanha, Austrália, Canadá, China, Estados Unidos, Irlanda, Nova Zelândia, Reino Unido ## Recursos - Acesso para Celular - Alertas/notificações - Análise de dados preditiva - Armazenamento de documentos - Banco de dados de contatos - Banco de dados do cliente - CRM - Campos personalizáveis - Captura de leads - Catalog Management - Contatos compartilhados - Discador automático - Distribuição de leads - Ferramentas de colaboração - For Financial Institutions - Geração de leads - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de reuniões - Gestão de campanhas - Gestão de leads - Gestão de oportunidades - Gestão de tarefas - Gestão do conhecimento - Gestão do desempenho - Gestão do pipeline - Gestão do pipeline de vendas - Importação/exportação de dados - Indicadores de desempenho - Integração de redes sociais - Lead Nurturing - Lead Scoring - Marketing por e-mail - Modelos personalizáveis - Orçamentos/estimativas - Painel de atividades - Para o setor de seguro - Pesquisa e filtro - Portal de autoatendimento - Previsão de vendas - Priorização - Processamento de lotes - Qualificação de leads - Rastreamento de clientes - Relatórios de vendas - Relatórios e análise de dados - Segmentação - Segmentação de leads - Sistema de calendário ou lembretes - Third-Party Integrations ... and 6 more features ## Integrations (31 total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... and 16 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software) - [Software CRM para Pequenas Empresas](https://www.capterra.pt/directory/31583/small-business-crm/software) - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6977 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18785 reviews) 4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4462 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5824 reviews) ## Avaliações ### "Solid SMB/SME CRM. Reports are lacking but otherwise great UX" — 4.0/5 > **Jared** | *17 de maio de 2017* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: - Direct mail integration (no bcc required) saves everyone a world of hassle - Very easy to create customized lists of deals - Mobile app is very, very good - Easy to customize deal page with relevant info including "smart links" to 3d party sites - Decent UI and easy to understand - Integrated Dialer would be great if we weren't already using Dialpad - Quick onboarding, decent SFDC import - Zapier integration > > **Desvantagens**: - Reporting is completely inadequate: - No good way to report on lead sources - No way to report on leads by assignee - No way to create new reports if the pre-made ones don't do enough for you - The UI is surprisingly slow. Like, a-full-second-for-a-simple-lookup slow. This is not a complete dealbreaker, but is pretty irritating - Associating contacts to deals doesn't associate your comms w/them to the same deal, so if you have a lot of back and forth with someone about a deal, but forgot to add them to that deal in Base, you won't see the communication on the page for that deal. - ----- ### "Very good product" — 5.0/5 > **Razvan** | *16 de maio de 2022* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: I like that is very easy to use and straight to the point. > > **Desvantagens**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- ### "Does not support SaaS business model. Very overpriced in comparison to other options in the market" — 2.0/5 > **Gabriel** | *5 de outubro de 2020* | Serviços de Facilities | Recommendation rating: 1.0/10 > > **Vantagens**: The system is intuitive and it is fairly easy to customize and set up. Available reports are very customizable and easy to use. > > **Desvantagens**: System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features. Despite excelling at the available reports the system offers, it does not allow you to access other key reports to the business without upgrading to the most expensive option (199$), leaving key business metrics to be manually calculated unless you pay 200 bucks per user. > > Zendesk is good for companies that sell products and don't need advanced reporting capabilities. For other businesses, it is not a good option. The system is ok despite its limitations, but the price should be halved for it to be worth it. ----- ### "Former User, Would use again" — 5.0/5 > **Jacob** | *30 de outubro de 2018* | Serviços de eventos | Recommendation rating: 10.0/10 > > **Vantagens**: We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall. > > **Desvantagens**: In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there. > > I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier. ----- ### "Great Tool for Keeping All Your Clients Together" — 4.0/5 > **Anthony** | *1 de maio de 2017* | Imobiliárias | Recommendation rating: 8.0/10 > > **Vantagens**: Really comprehensive. I found myself adding things to client profiles, interactions, and deals just to fill in and use all the features\! Really fantastic for keeping everything related to a client and their deals organized. > > **Desvantagens**: Some things are too specific and didn't fit perfectly with my work flow or type of business. The Client Space, while a fantastic idea, needs work. It's a bit user unfriendly on the client side. Also, it's pretty ugly which is a shame since the rest of Base looks so good. ----- Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/199865/zendesk-sell?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/199865/zendesk-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data