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Avaliações do Square Online

Sobre Square Online

A Square Online Store permite que vendedores de pequeno e médio porte expandam seus negócios com um site profissional de comércio eletrônico e ferramentas integradas.

Saiba mais sobre o Square Online

Vantagens:

I love all the functions and being able to keep track of all my clients and check them out and get them rescheduled so quickly.

Desvantagens:

Occasionally I have connectivity issues. If you don't have a chip reader, sometimes it's difficult because a lot of cards are starting to be chip only.

Notas do Square Online

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,5
Relação qualidade/preço
4,6

Probabilidade de recomendação

9,0/ 10

O Square Online tem uma classificação geral de 4,7 em 5 estrelas com base em 302 avaliações de usuários no Capterra.

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Filtrar avaliações (302)

Janiece
Janiece
CEO
Usuário do LinkedIn Verificado
Consultoria de gestão, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Awesome Payment Platform

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Eric
Eric
Small Business Owner, EUA
Usuário do LinkedIn Verificado
Bens de consumo, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Simple & Robust Site Management for Small Businesses

4,0 há 3 anos

Comentários: Overall enjoy it and won't change from it for now. Since we've opened, we've had no down time related to hosting issues, would reccomend.

Vantagens:

Ease of use was the biggest draw to this product. Everything was a breeze to setup and was able to start selling our products within minutes of uploading photos and descriptions, couldn't be easier.

Desvantagens:

The software lacked the robustness of others. As far as features, some are limited in functionality where others had some small glitches.

TERI
CEO, EUA
Redação e edição de texto, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Square Online another great experience

5,0 há 4 meses

Vantagens:

All Square products are super dependable to have a great UI.

Desvantagens:

There was nothing I hated and my expectations were met.

Avaliador Verificado
Usuário do LinkedIn Verificado
Design, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação
Fonte: GetApp

Serious issue with shipping profile setting. Problem remains over 12 months since last brought up

1,0 ano passado

Comentários: WASTE OF TIMEThe app is worthless!

Vantagens:

Free plan,Relative ease to set up a website

Desvantagens:

Serious bug on shipping profile setting. the program is written without a logical mindset. and problem was first brought up in community forum in 2021!!A Custom shipping profile allows Single Ship rate setting. And the insanity is, Square won't permit you to assign the product to multiple custom profiles. So your product is restricted to one custom profile where you can set one or multiple destinations, but with one ONE SINGLE ship rate allowed. The one who wrote the program does not have a sound mental state. The management at Square also have serious problem to allow the issue remain over 24 months.Live Chat agent confirmed with me today Sept 30, 2023, the feature I want is currently not available with Square OnlineWARNING TO WHO MAY BE INSTERESTED TO USE SQUARE ONLINESTay away unless they fix the problem !! It is a joke and a waste of time!

Bridgette
owner, EUA
Artes e artesanato, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square helped my business!

5,0 há 4 meses

Vantagens:

What I like most about Square online is it is beyond user friendly for me and my customers. It is a widely accepted software and my customers were able to pay simply by clicking on a link or invoice. Square also has donation links. This came in handy when I was raising money. Once I am paid, Square offers the option to be paid instantly or later that day via their card and checking account feature.

Desvantagens:

There was a bit of delay with payments in order to verify my identity. Once I submitted all required documents, funds were released.

Patricia
Founder, EUA
Belas Artes, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Square Online

5,0 há 3 meses

Comentários: I started using this platform when they started out as Weebly (can you believe that). I loved the functionality then and definitively love where they have grown and what they offer. My experience has been amazing and I have gotten other people to create their FREE website also on this platform.

Vantagens:

I love that I can add all my products, edit my website, connect my bank account, and do so much, and the price is wonderful.

Desvantagens:

They do not offer digital download options. Adding this would be amazing as I have to use another service to offer digital art prints to my clients.

Hyeong
Chiropractor, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Great tool for small biz

5,0 há 4 meses

Vantagens:

Use friendly app, cheap transaction and transfer fees

Desvantagens:

Transfer times can take a bit long but there is an option to instantly transfer funds

Samantha
Owner, Canadá
Hotelaria, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy and excellent

5,0 há 3 meses

Comentários: Easy to use, cost effective and easy to learn.

Vantagens:

Square is incredibly easy to use and straightforward.

Desvantagens:

I didn’t have any issues or negative experience

Brandi
Owner, EUA
Roupa e moda, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Very easy to use

5,0 há 3 meses

Comentários: This product is very easy to figure out and navigate.

Vantagens:

It's easy to navigate. And it makes ordering a breeze.

Desvantagens:

I haven't found anything negative about Square

Presley
Medical Billing Specialist, EUA
Aparelhos médicos, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Convenient and simple!

5,0 há 4 meses

Comentários: Sometimes I’m not always at the office and need to take debit or credit card payments. Square online is so simple to use and so convenient! Low prices also!

Vantagens:

The ease of taking debit/credit payments anywhere !

Desvantagens:

Nothing I don’t like about Square online !

Natasha
COO, EUA
Gestão de organizações sem fins lucrativos, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square Online Simplifies Sales

5,0 há 3 meses

Vantagens:

Square Online is simple to use and track purchases.

Desvantagens:

I have not had issues using Square Online.

Gina
President, EUA
Alimentação e bebidas, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Easy to use, flexible and intuitive

5,0 há 4 anos

Comentários: Nothing but thumbs up overall. We have used several other POS programs and by far think the value of Square can't be beat.

Vantagens:

Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices. Very modern and intuitive. Super easy to set up and learn. Integration with Square Retail catalog is good.

Desvantagens:

I wish I could copy design elements from one web page to another. The template layouts are also a bit restrictive. Would be nice to have CSS access to fully customize. Would also like the item description to sync with Square Retail without losing the design elements.

Cassidy
Owner & Opperator, EUA
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Square has been a great place to grow my online presence through the years

5,0 há 2 anos

Comentários: Overall I have enjoyed my square experience, I have learned a lot about building a site and creating the image in my head into real life. It is affordable for my needs and square as a whole has many resources outside of the online platform that I utilize so it make a great one stop shop.

Vantagens:

I love most that it is so easy to learn on and utilize. It has been a great help in creating my online platform and landing page for clients. I have been able to create a site that matches my brand perfectly and over time has grown with me. The price points as well are great and truly adjustable to what you need in the moment. If you are just starting out and only need the domain you can do that, if you want more as you grow you can do that too. It is a great place to learn new skills and create what's in your mind, especially if this process is all new to you.

Desvantagens:

Right now I am expanding into a blog and they have a story feature that is suppose to be their version of a blog. It would say this is the thing I would like to see expand a bit, it is not as easily customizable. For example I can only put in one picture at the top and then the rest is text. I don't have the ability to add more pics. This is a new feature though so if you looking to only do a blog as you business I would look to a site that is more geared towards that. If you looking for a place to just build a site though with products or services then this is a great resource.

Mihaly
Manager team, GB
Construção, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

My opinion square app

4,0 há 11 meses

Comentários: my general experience is ok regarding square online if you are starting a small or big business square is what you need

Vantagens:

I can say that everything works in general, how can I take payments with my tap phone

Desvantagens:

You must have a good internet signal on your phone for the app to work well when you pay with your tap phone

Chermaine
Business Owner, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Convenient

5,0 há 11 meses

Vantagens:

Its convenient to use and easy to set up.

Desvantagens:

Customer service is terrible and not easily accessible.

Aleah
Onsite Services Specialist, EUA
Serviços ao consumidor, 501 - 1 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy Peasy

5,0 há 10 meses

Vantagens:

I know of caterers that have used Square and it makes things so simple for the purchase of their services or items. Also, there is peace of mind there as far as security goes. I have never had an issue with square whether I am the provider or the customer.

Desvantagens:

I have nothing negative to say about Square

Jennifer
instructor, EUA
Saúde, bem-estar e condicionamento físico, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Plenty of bang for the buck

5,0 há 2 anos

Comentários: Great for start-ups or for keeping your business small scale. Problem-solving is available online but you may have to be patient & keep searching. You can grow your business with Square but the website integration was not ideal for my boutique fitness studio.

Vantagens:

Clients could access & view plan options, as well as, request appointment times. I could send invoices & waiver contracts with my signature for clients to sign before appointments. Financial analytics as well.

Desvantagens:

Probably my own fault but not a real website & not searchable. Great for getting started on a small scale. Problem-solving took lots of time, I found answers but it was never easy to find them.

Wayne
Treasurer, EUA
Instituições religiosas, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square for Church Donations

5,0 há 2 anos

Comentários: Tracking membership donations is vital to our church.

Vantagens:

The software allows instant tracking of church donations by member, recording amount of donation, who donated, and when.

Desvantagens:

Sometimes the church members do not know how to log on correctly. When this happens, the Ipad that we use is hard to get back to normal.

Ronald
Reviewer, EUA
Pesquisa de mercado, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Very Useful and Quick to Set Up

5,0 há 2 anos

Comentários: It was a very great tool to have a business start up. When I decide to start my meditation business again in the future, I will definitely choose square.

Vantagens:

I used the card reader in person and it was very useful. I didn't have the need for buying any other items. My remote clients would pay by entering their card as well, which was very simple. I have been a customer of many businesses that have used square and have always been happy when seeing it in other places.

Desvantagens:

Their website features weren't very easy to set up. It really wasn't a big issue because of so many sites that let you create your own websites for free.

Sergey
M, EUA
Contabilidade, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Tech malfunctions. Money kept.

1,0 há 2 anos

Comentários: My wife and I run a business which has a trust account connected to Square. We signed up and had one of our client made our first transaction. Square put money on hold in March 2022 and still keeps it. We have called Square for a resolution and they keep telling us that their technology malfunctioned and they are looking into it. The amount our client paid was almost $20,000, which was supposed to be used to rent their home. Imagine the frustration when that rent wasn’t happening and Square keeps the money for almost a year!! Then Square representative said the money was finally available and will be deposited to our bank. But instead, Square tech tried taking another almost $20,000 from our bank! Thanks to Bank of America who blocked the transaction as fraud. Square is a fraud indeed!! Now our Square account shows zero balance and we still did not get the money to refund to our client. What a sham! They say they are in technology business….

Vantagens:

Nothing. It blocked the very first transaction and we had no chance to experience it. No reason was explained to us other than technical difficulties.

Desvantagens:

Malfunctions from the very first use and for almost a year. Scary. Over $20000 kept by Square for no reason and with no explanation.

Trina
Artist / Business Owner, EUA
Artes e artesanato, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Square reminds me of Google when it was an early start up

5,0 há 4 anos

Comentários: Square has been a game changer for me in terms of running my business. I worked with professional developers to try to come up with a website in which I could sell my artwork and it was impossible. Square has allowed me to have a great portfolio and shop that is affordable and simple to use. You're doing great, and I have been very happy with the incremental improvements over time.

Vantagens:

Square reminds me of Google when it was an early start up - I say this because I remember how clean and polished google was compared to other search engines and tech companies at the time. Square is no different - they have things down to a science, and make it extremely easy to sell items and run a business. There is no other service like it. And I appreciate that they don't gouge the price with fees and confusing extra subscriptions like Ebay or Etsy. That would be a major turn off for me. Simply put, I love how clean Square is to use. No Drama.

Desvantagens:

I wish there were more website templates to choose from, but this is a minor complaint. It's really a good service either way. Also, it would be nice if Square could allow for purchases of direct downloads. This has been a feature in the works for literally years and I think it should be a priority. Artists like me can't sell printables or patterns until this feature is reinstated!

Colleen
Manage School Apparel Shop, EUA
Roupa e moda, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Gross Catholic Spirit Store

5,0 há 4 anos

Comentários: The overall experience with Square Online had been good. I really enjoy using it, not too difficult to use. Square gives me a lot of data and charts that I use at meeting to do an overall performance of the store.

Vantagens:

Online ordering and inventory are most impact feature.

Desvantagens:

The feature that I feel could be improved are set up, it was hard to understand how to add items. Variation was hard to set up. An explanation that could pop up when you click over it would be helpful to understand what the feature is used for. The feature page online I would like to be able to manipulate more to make it my own, would like to see more options in this area like adjusting logos that I uploaded and being able to move the boxes that you click on to use.

Helen
Owner/Operator, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Square for the mobile business

5,0 há 4 anos

Comentários: Overall, I am very pleased with Square Online and intend to keep using it for the foreseeable future!

Vantagens:

There are many features which work really well when most of your business is done via your phone. The online item catalog and cash register are both easy to use and easy to change in odd circumstances.

Desvantagens:

I wish that the website manager would let you do a certain amount of editing via the phone software. Right now I can look at things and I can access and orders, but that's about the extent of it!

Judith
Owner, Designer & Creator, EUA
Artes e artesanato, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Square Online

5,0 há 4 anos

Comentários: Great ! Love it !!!

Vantagens:

Ease of use and setup and cost. As a small business - this service is perfect for our needs.

Desvantagens:

No issues or problems except for the one exception - during the customer checkout process, there is an option for including a coupon at checkout - this is by default - there is no way for the seller to opt out of this option - it should be an option for the seller to enable this if they plan to offer a coupon or special code.

Alisa
owner, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square is the best, so easy to use!

4,0 há 4 anos

Vantagens:

My inventory and customers at my fingertips from anywhere!!

Desvantagens:

I would like to be able to modify the discount functions more, but 1 get the rest at whatever discount, etc

Matt
owner, EUA
Medicina alternativa, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Perfect for small biz!!

5,0 há 4 anos

Comentários: Square has put together a very powerful software that has truly impressed me. As a small business and having all these features, this makes reporting, payroll, time tracking, inventory, etc. a breeze!

Vantagens:

I like the reporting this software does. I can look at different types of reporting features, and have been very impressed with all the results!

Desvantagens:

There's really not too much I can say that I least like about this software at this time.