--- description: Tudo sobre Knowmax: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Knowmax - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/30094/knowledge-management/software) > [Knowmax](/software/192775/knowmax) # Knowmax Canonical: https://www.capterra.pt/software/192775/knowmax Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/192775/knowmax?page=2) > O Knowmax é uma plataforma omnicanal de experiência e relacionamento com o cliente, que ajuda empresas e marcas a atingir objetivos de experiência do cliente (CX na sigla em inglês). > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Knowmax? Telecomunicação | Fintech | Bancos | Seguradoras | Provedores de Internet | Comércio eletrônico | Turismo e hotelaria ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 10 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kochar Tech - **Location**: Gurugram, Índia - **Founded**: 2017 ## Commercial Context - **Preço inicial**: 14,99 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas**: espanhol, francês, inglês, italiano, neerlandês, árabe - **Available Countries**: Alemanha, Arábia Saudita, Austrália, Brasil, Catar, Emirados Árabes Unidos, Espanha, Estados Unidos, Filipinas, França, Itália, Koweit, Malásia, México, Nova Zelândia, Omã, Países Baixos, Portugal, Reino Unido, Singapura and 6 more ## Recursos - Catalog Management - Controles/permissões de acesso - Discussions/Forums - Editor de rich text - Edição de texto - Ferramentas de colaboração - Gerenciamento de comentários - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão de conteúdo - Gestão do conhecimento - Imagem de marca personalizável - Modelos personalizáveis - Pesquisa de texto completo - Portal de autoatendimento - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Vários idiomas ## Integrations (8 total) - Ameyo - Freshchat - Freshdesk - GENESYS - Google Chrome - Salesforce Starter - Talkdesk - Zendesk Suite ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) - [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software) ## Alternativas 1. [Confluence](https://www.capterra.pt/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.capterra.pt/software/1167/sharepoint) — 4.4/5 (5412 reviews) 3. [Notion](https://www.capterra.pt/software/186596/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.capterra.pt/software/145390/guru) — 4.8/5 (639 reviews) 5. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24046 reviews) ## Avaliações ### "Outstanding Knowledge Base System with Exceptional Vendor Support" — 5.0/5 > **Fahad** | *21 de julho de 2025* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: We have been using the upgarded knowledge base system for several months now, and it has truly transformed the way our team accesses and shares information. The intuitive interface makes it incredibly easy to find answers quickly, reducing downtime and boosting productivity across the board. Our employees and customers alike benefit from the clear, well-organized articles and resources. > > **Desvantagens**: A common downside of knowledge bases is that they require regular updates and maintenance to ensure information remains accurate and relevant. > > Overall, this knowledge base system has become an indispensable tool for us, thanks to its powerful features and the exceptional support behind it. Highly recommended for any organization looking to improve knowledge sharing and customer service ----- ### "Knowmax Review from Ashutosh" — 4.0/5 > **Ashutosh** | *22 de abril de 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Vantagens**: Simple and easy to understand the product on which anyone is working . > > **Desvantagens**: Sometimes the D-tree changes get delayed to reflect, or do not reflect \& admin view need to made more usefriendly > > For the new user in the system to understand any process is easy from the user end. However, required support in making user user-friendly from the Admin view ----- ### "Knowmax Review- Tata Digital Limited" — 4.0/5 > **Tanaya** | *19 de setembro de 2023* | Serviços ao consumidor | Recommendation rating: 7.0/10 > > **Vantagens**: Ease of useNo limit on content additionAgility to use as per use > > **Desvantagens**: Would like it more if it had more features than a Knowledge bass ----- ### "Senior Manager Quality Assurance" — 5.0/5 > **Fathimath** | *23 de abril de 2025* | Telecomunicações | Recommendation rating: 8.0/10 > > **Vantagens**: Knowmax has been a reliable partner for nearly five years, helping our agents provide faster, more consistent support across channels. The platform is intuitive, easy to onboard with, and the team is responsive and open to feedback. It's been a strong fit for our digital-first approach. > > **Desvantagens**: We’d love to see more AI-driven features and support for our local language. Individual license-based pricing made us consider initially, but the value it’s brought to our knowledge management has made it worthwhile ----- ### "Knowmax - Review - Promit" — 4.0/5 > **Promit** | *19 de agosto de 2024* | E-Learning | Recommendation rating: 8.0/10 > > **Vantagens**: Reports are simple and easy to understand. > > **Desvantagens**: The admin D-Tree creation page keeps changing as well as page gets blank wherein there is no prior information shared with us with respect to the changes or probable downtime. > > User view is good. But need to simplify further from admin standpoint. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/192775/knowmax?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/192775/knowmax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data