---
description: Tudo sobre Novagems: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Novagems - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Segurança Física](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

Canonical: https://www.capterra.pt/software/188725/novagems

Page: 1 / 2\
Seguinte: [Next page](https://www.capterra.pt/software/188725/novagems?page=2)

> Sistema de gerenciamento de segurança permitindo que as empresas de segurança otimizem sua gestão de operações.
> 
> Verdict: Rated **4.3/5** by 21 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Novagems?

O Novagems é um software de gerenciamento de segurança que permite que as empresas de segurança otimizem sua gestão de operações e gerencie seus guardas, clientes e gerentes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 21 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Novagems
- **Location**: Burnaby, Canadá
- **Founded**: 2017

## Commercial Context

- **Preço inicial**: 10,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Arábia Saudita, Austrália, Canadá, Catar, Emirados Árabes Unidos, Estados Unidos, Irlanda, México, Nova Zelândia, Omã, Reino Unido, Singapura, África do Sul, Índia

## Recursos

- Acesso para Celular
- Agendamento automatizado
- Alertas/notificações
- Banco de dados de funcionários
- Banco de dados do cliente
- Cobrança e faturamento
- Controle de comparecimento
- GPS
- Geofencing
- Gerenciamento de segurança
- Gestão da folha de pagamento
- Gestão de calendários
- Gestão de eventos
- Gestão de funcionários
- Gestão de pedidos de trabalho
- Gestão de trabalhos
- Gestão de visitantes
- Gestão do desempenho
- Gestão do quadro de horários
- Gestão do tempo livre
- Portal de autoatendimento
- Rastreamento de habilidades
- Rastreamento de recursos
- Real-Time Monitoring
- Real-Time Updates
- Relatório de historiais
- Relatórios e análise de dados
- Roteamento
- Seguimento de status
- Sistema de investigação
- Troca de turnos

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software)

## Categorias relacionadas

- [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software)
- [Software de Expedição de Serviço](https://www.capterra.pt/directory/30059/service-dispatch/software)
- [Software de Gestão de Mão de Obra](https://www.capterra.pt/directory/30210/workforce-management/software)
- [Programas para fazer Escala de Trabalho](https://www.capterra.pt/directory/30756/employee-scheduling/software)
- [Programas Rastreadores de GPS](https://www.capterra.pt/directory/31399/gps-tracking/software)

## Alternativas

1. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5120 reviews)
2. [Findmyshift](https://www.capterra.pt/software/115536/findmyshift) — 4.6/5 (1182 reviews)
3. [7shifts](https://www.capterra.pt/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)
4. [QuickBooks Time](https://www.capterra.pt/software/148488/tsheets) — 4.7/5 (7003 reviews)
5. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9239 reviews)

## Avaliações

### "Novagems Security Guard Software" — 4.0/5

> **Albert** | *7 de agosto de 2024* | Segurança e investigações | Recommendation rating: 8.0/10
> 
> **Vantagens**: Combines schedluing and employee monitoring into one easy to use software.
> 
> **Desvantagens**: Can be glithcy, goes down for a few miutes at a time.
> 
> Great customer service and decent software at a reasonable price.

-----

### "Completely Satisfied" — 5.0/5

> **Nicholas** | *17 de abril de 2024* | Segurança e investigações | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Desvantagens**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

-----

### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5

> **Avaliador Verificado** | *19 de abril de 2026* | Segurança e investigações | Recommendation rating: 0.0/10
> 
> **Vantagens**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations.
> 
> **Desvantagens**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work.
> 
> Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short.

-----

### "Great all inclusive program" — 5.0/5

> **Travis** | *5 de abril de 2024* | Segurança e investigações | Recommendation rating: 9.0/10
> 
> **Vantagens**: This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs.
> 
> **Desvantagens**: There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them.
> 
> Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative.

-----

### "Great software" — 5.0/5

> **John** | *5 de abril de 2024* | Segurança e investigações | Recommendation rating: 8.0/10
> 
> **Vantagens**: We love the ease of use, the editable geofence, the ability to schedule guards easily, and open up new job sites and get guards set up.
> 
> **Desvantagens**: Probably one of the most important things that it lacks is that we cannot really do parking management. For instance, if you needed to document a license plate during a report, you cannot look up that info based on the license plate. You may need to see prior violations in the past but you can't do this. But, the rest of the app makes up for some of this.
> 
> We love dealing with Novagems, especially \[sensitive content hidden\] They have always surprised us with their customer support and Novagems helps us in the current market stage that we are in.

-----

Page: 1 / 2\
Seguinte: [Next page](https://www.capterra.pt/software/188725/novagems?page=2)

## Links

- [View on Capterra](https://www.capterra.pt/software/188725/novagems)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/188725/Novagems/> |
| en-AE | <https://www.capterra.ae/software/188725/novagems> |
| en-AU | <https://www.capterra.com.au/software/188725/novagems> |
| en-CA | <https://www.capterra.ca/software/188725/novagems> |
| en-GB | <https://www.capterra.co.uk/software/188725/novagems> |
| en-IE | <https://www.capterra.ie/software/188725/novagems> |
| en-IL | <https://www.capterra.co.il/software/188725/novagems> |
| en-IN | <https://www.capterra.in/software/188725/novagems> |
| en-NZ | <https://www.capterra.co.nz/software/188725/novagems> |
| en-SG | <https://www.capterra.com.sg/software/188725/novagems> |
| en-ZA | <https://www.capterra.co.za/software/188725/novagems> |
| es | <https://www.capterra.es/software/188725/novagems> |
| es-AR | <https://www.capterra.com.ar/software/188725/novagems> |
| es-CL | <https://www.capterra.cl/software/188725/novagems> |
| es-CO | <https://www.capterra.co/software/188725/novagems> |
| es-CR | <https://www.capterra.co.cr/software/188725/novagems> |
| es-DO | <https://www.capterra.do/software/188725/novagems> |
| es-EC | <https://www.capterra.ec/software/188725/novagems> |
| es-MX | <https://www.capterra.mx/software/188725/novagems> |
| es-PA | <https://www.capterra.com.pa/software/188725/novagems> |
| es-PE | <https://www.capterra.pe/software/188725/novagems> |
| fr | <https://www.capterra.fr/software/188725/novagems> |
| fr-BE | <https://fr.capterra.be/software/188725/novagems> |
| fr-CA | <https://fr.capterra.ca/software/188725/novagems> |
| fr-LU | <https://www.capterra.lu/software/188725/novagems> |
| pt | <https://www.capterra.com.br/software/188725/novagems> |
| pt-PT | <https://www.capterra.pt/software/188725/novagems> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Novagems","description":"O Novagems é um software de gerenciamento de segurança que permite que as empresas de segurança otimizem sua gestão de operações e gerencie seus guardas, clientes e gerentes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b3419090-1d2e-4218-9d33-ae76c17e9758.png","url":"https://www.capterra.pt/software/188725/novagems","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/188725/novagems#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":21,"ratingValue":4.3},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/188725/novagems#faqs","mainEntity":[{"name":"Quem usa Novagems?","@type":"Question","acceptedAnswer":{"text":"O Novagems é um software de gerenciamento de segurança que permite que as empresas de segurança otimizem sua gestão de operações e gerencie seus guardas, clientes e gerentes.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Segurança Física","position":2,"item":"/directory/30595/physical-security/software","@type":"ListItem"},{"name":"Novagems","position":3,"item":"/software/188725/novagems","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/188725/novagems#breadcrumblist"}]}
</script>