---
description: Tudo sobre Critical Mention: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Critical Mention - Preço, avaliações e classificação - Capterra Portugal 2026
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# Critical Mention

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> Serviço de supervisão em tempo real baseado na nuvem para monitoramento de TV, rádio, imprensa, fontes de notícias online e plataformas de mídia social.
> 
> Verdict: Rated **4.3/5** by 13 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Critical Mention?

Empresas globais de relações públicas, marketing, gestores de marca, governo, ensino, entre outros.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 13 Avaliações |
| Praticidade | 4.1/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Critical Mention
- **Location**: New York, EUA
- **Founded**: 2002

## Commercial Context

- **Preço inicial**: 1,00 US$
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, húngaro, indonésio, inglês, irlandês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- Alertas/notificações
- Análise da concorrência
- Análise de dados visual
- Análise de sentimentos
- Análise de tendências
- Atualização automática
- Filtragem por palavras chave
- Gerenciamento de contatos
- Gestão da reputação
- Gestão de campanhas
- Gestão de notas da imprensa
- Media Monitoring
- Monitoramento
- Monitoramento da imprensa
- Monitoramento das redes sociais
- Painel
- Pesquisa e filtro
- Rastreamento de marca
- Rastreamento de palavras chave
- Real-Time Monitoring
- Real-Time Notifications
- Relatórios e análise de dados
- Relatórios personalizáveis
- Segmentação por público
- Visualização de dados

## Integrations (2 total)

- Google Analytics 360
- Slack

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Relações Públicas](https://www.capterra.pt/directory/10033/public-relations/software)

## Categorias relacionadas

- [Ferramentas de Relações Públicas](https://www.capterra.pt/directory/10033/public-relations/software)
- [Ferramentas de Monitoramento de Redes Sociais](https://www.capterra.pt/directory/31028/social-media-monitoring/software)
- [Software de Gestão de Reputação](https://www.capterra.pt/directory/30750/reputation-management/software)
- [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software)
- [Ferramentas de Social Listening](https://www.capterra.pt/directory/33397/social-listening-tools/software)

## Alternativas

1. [Brand24](https://www.capterra.pt/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Agorapulse](https://www.capterra.pt/software/123971/agorapulse) — 4.6/5 (713 reviews)
3. [Sprout Social](https://www.capterra.pt/software/121447/sprout-social) — 4.4/5 (606 reviews)
4. [Oktopost](https://www.capterra.pt/software/131277/oktopost) — 4.5/5 (110 reviews)
5. [facelift](https://www.capterra.pt/software/150410/facelift) — 4.4/5 (131 reviews)

## Avaliações

### "Complete mention monitoring from a single place" — 5.0/5

> **Avaliador Verificado** | *23 de março de 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Vantagens**: This is the best in class mention tracking platform, we are always up to date now.
> 
> **Desvantagens**: Robust software for a reasonable price, we are 100% suttisfied.

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### "Well-priced media monitoring software with a few flaws, but superb customer service" — 4.0/5

> **Scott** | *11 de maio de 2021* | Relações públicas e comunicações | Recommendation rating: 7.0/10
> 
> **Vantagens**: Critical Mention incorporates all coverage, including broadcast, into easy-to-research keywords and client names. Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective.
> 
> **Desvantagens**: Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports. Broadcast video clips are not automatically available in HD, so while you can view and download them, they're not necessarily usable for creating internal tools such as sizzle reels.
> 
> Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table.

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### "Review" — 1.0/5

> **ASHLEY** | *24 de maio de 2021* | Relações públicas e comunicações | Recommendation rating: 0.0/10
> 
> **Vantagens**: the analytics charts in the reporting tool
> 
> **Desvantagens**: didn’t have the publications i needed to monitor

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### "Critical Mention Helps Makes Our Press Even More Newsworthy" — 5.0/5

> **Stacy** | *9 de julho de 2019* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: Critical Mention allows us to stay up-to-the-very-minute (literally) of media mentions of our agency and our clients.  Often when we do a PR interview, Critical Mention lets us know it is live before the reporter has had a chance to email us.  It also provides the metrics we need for clients to be able to showcase overall impressions and media value, while allowing us to remove clutter nonsense that is repetitive and not relevant for tracking needs.  We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services.  Critical Mention allows us to review content without having to have a massively extensive (with heavy upkeep) monster of a DVR system in place.
> 
> **Desvantagens**: The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis.
> 
> Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews.  The data is easy to pull, and the reports are customizable for client needs.

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### "Critical Mention Works for US" — 5.0/5

> **Tom** | *9 de março de 2021* | Educação superior | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc. into separate files for sharing with our leadership team.
> 
> **Desvantagens**: I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.

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