--- description: Tudo sobre Amio: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Amio - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Amio](/software/183845/amio) # Amio Canonical: https://www.capterra.pt/software/183845/amio Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/183845/amio?page=2) > O Amio é uma plataforma de IA de conversação para criação de assistentes virtuais. > > Verdict: Rated **4.9/5** by 17 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Amio? Bancos, telecomunicações, seguros, empresas de serviços públicos, comércio eletrônico, setor de apostas, central de serviços, RH interno ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 17 Avaliações | | Praticidade | 5.0/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Amio ## Commercial Context - **Preço inicial**: 150,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, basco, búlgaro, catalão, cazaque, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, estónio, finlandês, francês, galego, grego, hebraico, hindi, húngaro, indonésio, inglês, irlandês, islandês, italiano, japonês, letão, lituano, malaio, neerlandês, norueguês, polaco, português, português do Brasil, português europeu, romeno, russo, sueco, sérvio, sérvio, tailandês, turco, ucraniano, vietnamita, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - AI Copilot - Automatização de processos e fluxos de trabalho - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - CRM - Chatbot - Comunicação multicanal - Conversação inteligente - Desenvolvimento sem códigos - Detecção de idioma - Envolvimento dos leads - Gestão da atividade de vendas - Histórico de transcrições/chat - Imagem de marca personalizável - Inteligência artificial e aprendizado de máquina - Para organizações e equipes de vendas - Processamento de linguagem natural - Qualificação de leads - Reconhecimento de voz - Relatórios e análise de dados - Respostas automáticas - Suporte do cliente - Third-Party Integrations - Transferências/encaminhamento - Vários idiomas ## Integrations (22 total) - BigCommerce - Bitrix24 - Daktela - Freshchat - Freshdesk - Front - LiveAgent - Messenger - OpenCart - PrestaShop - Salesforce Commerce Cloud - Salesforce Communications Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... and 7 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) - [Software de Inteligência Artificial](https://www.capterra.pt/directory/30938/artificial-intelligence/software) - [Software de Assistente de Vendas com IA](https://www.capterra.pt/directory/34135/ai-sales-assistant/software) - [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software) - [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software) ## Alternativas 1. [Denser AI](https://www.capterra.pt/software/1064391/denser-ai) — 5.0/5 (31 reviews) 2. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [Glassix](https://www.capterra.pt/software/1052241/glassix) — 5.0/5 (103 reviews) 4. [Wati](https://www.capterra.pt/software/204314/wati) — 4.6/5 (202 reviews) 5. [Botpress](https://www.capterra.pt/software/199292/botpress) — 4.5/5 (37 reviews) ## Avaliações ### "Good app, excellent service" — 5.0/5 > **Viktoras** | *3 de novembro de 2022* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: I found chat bot application easy to use. In addition, they have helped not only with application - also shared their experience and gave some tips on copywriting, making bot user-friendly to our clients, etc. > > **Desvantagens**: It had some minor flaws and bugs – but hey, which application doesn’t? Most importantly Amio team were always there to provide a quick fix. ----- ### "An amazing AI solution to increase customer satisfaction" — 5.0/5 > **Florin** | *28 de novembro de 2024* | Roupa e moda | Recommendation rating: 9.0/10 > > **Vantagens**: Amio provides a tool that connects AI to your day-to-day communication channels with the customer. For the moment we are implementing solutions for e-mails through the Mailbot and for chats, we have the Chatbot. These operate rather successfully in most of the countries we deliver our products to, guaranteeing the customer with up to date information on order status, return and refund situation. > > **Desvantagens**: For the time being chatGPT4 Turbo is somewhat of a dislike from my part, but I will try to define the promt even better, so that the generated answers are more specific, and in-tune to the customer requests. > > Overall, what you should expect from Amio is a young motivated team, ready help you in the process of setting up their products. ----- ### "Amio Review" — 4.0/5 > **Tijana** | *7 de setembro de 2023* | Automotivo | Recommendation rating: 6.0/10 > > **Vantagens**: I like that the software is easy to use and their team is always ready to help. It benefits us by reducing the workload on the customer service requests and collecting leads that we can convert to customers later on. > > **Desvantagens**: Can’t think of anything here at the moment. ----- ### "Efficient for chat and email automation" — 5.0/5 > **Judita** | *28 de novembro de 2024* | Roupa e moda | Recommendation rating: 9.0/10 > > **Vantagens**: We use Amio mainly for mailbot, chatbot with gpt chat extension. I find Amio clear, easy to understand and easy to use as a user. Our first steps with Amio were aimed at using the mailbot to reduce the most frequent repeat queries from our customers, and we are gradually succeeding in doing this across the countries where we implement the mailbot. We are currently using the same logic with the chatbot where we will gradually want to move to GPT chat. > > **Desvantagens**: In my experience, especially with the actual work of setting up specific templates for the mailbot, I would welcome automatic cloning of the templates in question. > > Amio is a newer partner for us and to date we have to praise the overall cooperation on all points and express our satisfaction. ----- ### "Easy to use and powerful tool." — 5.0/5 > **Gergo** | *26 de novembro de 2024* | Roupa e moda | Recommendation rating: 10.0/10 > > **Vantagens**: Their service is impeccable and they listen to our feedback - it really is super useful and the path to improve it even more is clear to us, users. > > **Desvantagens**: There are some rough edges on the interface / loading times. > > It made our daily workflow as customer care agents much easier and streamlined. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/183845/amio?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/183845/amio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data