--- description: Tudo sobre Relatient: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Relatient - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Relatient](/software/183345/relatient) # Relatient Canonical: https://www.capterra.pt/software/183345/relatient Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/183345/relatient?page=2) > Software tudo em um: Lembretes/alertas de consultas, revogações, pesquisas, campanhas, autoagendamento, registro eletrônico, integração com PM e muito mais. > > Verdict: Rated **4.3/5** by 36 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Relatient? Consultórios independentes, clínicas, grupo de clínicas, multiespecialidades, consultórios com vários locais, redes de clínicas, hospitais e sistemas de saúde ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 36 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Relatient - **Location**: Nashville, EUA - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 99,00 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso para Celular - Admissão de pacientes - Agendamento automatizado - Agendamento de compromissos - Agendamento online - Alertas/notificações - Banco de dados de clientes - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Compromissos recorrentes - Comunicações com pacientes - Confirmations/Reminders - Conformidade com HIPAA - Controle do processo de aprovação - Educação do paciente - Formulários personalizáveis - Gestão de calendários - Gestão de compromissos - Gestão de planos de cuidado - Histórico de transcrições/chat - Imagem de marca personalizável - Lembretes - Lembretes de chamadas - Mensagens de SMS - Pagamentos eletrônicos - Pagamentos online - Portal de autoatendimento - Portal do cliente - Processamento de pagamentos - Questionários para pacientes - Reagendamento - Relatórios e análise de dados - Third-Party Integrations - Várias localizações ## Integrations (19 total) - AdvancedMD EHR - AdvancedMD for Mental Health - Azalea Health - Compulink - Dentrix Ascend - DrChrono - EPIC - Epic - MEDITECH Expanse - MedEvolve - ModMed - NextGen - Nextech EHR & PM - Office Practicum - Oracle Health Ambulatory Suite ... and 4 more integrations ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) - [Ferramentas de Comunicação Interna](https://www.capterra.pt/directory/31014/internal-communications/software) - [Sistemas de Agendamento de Compromissos](https://www.capterra.pt/directory/30757/appointment-scheduling/software) - [Software de Aviso de Compromissos](https://www.capterra.pt/directory/30997/appointment-reminder/software) - [Software de Interação de Pacientes](https://www.capterra.pt/directory/31085/patient-engagement/software) ## Alternativas 1. [Acuity Scheduling](https://www.capterra.pt/software/128285/acuity-scheduling) — 4.8/5 (5743 reviews) 2. [ClinicSense](https://www.capterra.pt/software/178722/clinicsense) — 4.8/5 (651 reviews) 3. [Vagaro](https://www.capterra.pt/software/153752/vagaro) — 4.7/5 (3627 reviews) 4. [Weave](https://www.capterra.pt/software/141842/weave) — 4.3/5 (668 reviews) 5. [GoReminders](https://www.capterra.pt/software/154785/goreminders) — 4.8/5 (258 reviews) ## Avaliações ### "Relatient Review" — 4.0/5 > **Misty** | *5 de julho de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 8.0/10 > > **Vantagens**: We love the ability to customize the scheduling ability for each individual. This was previously a huge issue of scheduling errors and this product was able to decrease those errors tremendously > > **Desvantagens**: My only dislike would be that it does not currently allow you to make changes in a group setting, you must make edits individually and this can be tedious. ----- ### "Valued business partner" — 5.0/5 > **Tina** | *19 de junho de 2019* | Consultório médico | Recommendation rating: 10.0/10 > > **Vantagens**: The Relatient service offerings have been valuable to our business and are user friendly for both the business and the customer. Our patients have expressed positive feedback with our adding these services. Relatient provides a highly qualified training and support staff who have been swift with results and answers any time we have a need. We especially enjoy that it interfaces with our EMR so there are no required reports to upload, but at the same time we still have the ability to sign into the Relatient site and do searches and download any informational reports that we might want to review. Another great feature is the ability to do special communications to our patients (for example if we have an emergency closing, we can very easily do a mass communication to all scheduled patients to let them know.) > > **Desvantagens**: We honestly do not have a dislike with any of the Relatient service offerings. They stay ahead of us so that they are offering things we need before we know we need it. > > In the first month of using the appointment reminders, our no show visits dropped over 50% and have remained consistent around 4.2% of total appointments. With the use of this system, we have also been able to increase our visits that get rescheduled and to know about our cancelled visits in enough time to refill the slot on our schedule with other patients needing to be seen. This efficiency helps to maximize the time our providers spend taking care of our patients and helps our patients get into the office sooner. ----- ### "Downhill sadly" — 1.0/5 > **Val** | *10 de julho de 2024* | Consultório médico | Recommendation rating: 0.0/10 > > **Vantagens**: they offer a lot of great services, when they work. > > **Desvantagens**: their customer service used to be their saving grace, I've had issues, but I would call and get it taken care of. Now I have many open tickets and get no where and can't call to get any thing solved. It is bad, really bad. > > I would have recommended them before, but now, never. Since they took their customer support overseas - I am looking for alternative solutions, because the support I am receiving for the price that we pay, is not OK. ----- ### "Relatient Review" — 4.0/5 > **Lisa** | *20 de junho de 2019* | Consultório médico | Recommendation rating: 9.0/10 > > **Vantagens**: It is fairly easy to use. I like that when someone confirms their appointment that the system automatically confirms the appointment in Modernizing Medicine. I like the demand messaging - you are able to send messages to a group of people at the same time about office closures, appointment reschedules, recalls etc. > > **Desvantagens**: Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added. However, you cannot link an opt out email, call, text to a specific person/family member. If someone requests to reschedule their appointment, and the appointment is rescheduled, it looks like that they still want to reschedule their new appointment. > > Generally my experience with Relatient has been positive. Their customer support is normally very quick to resolve any issues. There have been a few issues at times with integrating with Modernizing Medicine when there have been software updates either by Relatient or Modernizing Medicine.(These have been very few though) ----- ### "Relatient Review" — 5.0/5 > **Lisa** | *28 de junho de 2023* | Hospitais e Saúde | Recommendation rating: 7.0/10 > > **Vantagens**: Functionality and numerous ways to engage with our patients. > > **Desvantagens**: Customer support and cost of the program. > > Satisfactory. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/183345/relatient?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/183345/relatient) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data