--- description: Tudo sobre WeBee: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Engajamento com Cliente](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.pt/software/177333/guest-engagement-platform Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/177333/guest-engagement-platform?page=2) > O WeBee é uma plataforma de experiência do hóspede de marca branca de 360 graus que oferece mais receitas, pontuações de avaliações positivas e satisfação do hóspede. > > Verdict: Rated **4.9/5** by 32 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa WeBee? \- Hotéis de 3, 4 e 5 estrelas com mais de 35 quartos - Resorts - Hotéis urbanos - Redes de hotéis locais - Hotéis independentes - Redes de marcas franqueadas ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 32 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: WeBee - **Location**: Istanbul, Turquia - **Founded**: 1999 ## Commercial Context - **Preço inicial**: 500,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, cazaque, chinês, espanhol, francês, hebraico, inglês, italiano, russo, turco, árabe - **Available Countries**: Turquia ## Recursos - Alertas/notificações - Bate-papo ao vivo - Comunicação multicanal - Gerenciamento de comentários - Gestão da comunicação - Gestão de Comunicações - Gestão de conteúdo - Gestão de experiência do cliente - Gestão de pesquisas/enquetes - Gestão do fluxo de trabalho - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Vários idiomas ## Opções de suporte - Email/Help Desk - Bate-papo ## Category - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) ## Categorias relacionadas - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) - [Software para Motéis](https://www.capterra.pt/directory/32584/motel/software) - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software) ## Alternativas 1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [Weave](https://www.capterra.pt/software/141842/weave) — 4.3/5 (668 reviews) 3. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Preferred Patron Loyalty](https://www.capterra.pt/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) ## Avaliações ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22 de maio de 2021* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Direct engagement with guests, fast and contactless check-in. > > **Desvantagens**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21 de maio de 2021* | Ócio, viagens e turismo | Recommendation rating: 10.0/10 > > **Vantagens**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Desvantagens**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2 de maio de 2021* | Hotelaria | Recommendation rating: 7.0/10 > > **Vantagens**: Prompt actions. 24 hours connection with guest. > > **Desvantagens**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26 de agosto de 2023* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Desvantagens**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- ### "Continental Guest & Staff Applications" — 5.0/5 > **Liliane** | *24 de agosto de 2023* | Ócio, viagens e turismo | Recommendation rating: 10.0/10 > > **Vantagens**: The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. > > **Desvantagens**: The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. > > Excellent and would recommend other companies to use it. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/177333/guest-engagement-platform?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/177333/guest-engagement-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data