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Avaliações do Supremo Remote Desktop

Sobre Supremo Remote Desktop

Supremo é um software de desktop remoto fácil de usar, seguro, mas acessível para Windows, macOS, iOS, Android, e Linux.

Saiba mais sobre o Supremo Remote Desktop

Vantagens:

Easy access, easy installation, make better supermo for iOS.

Desvantagens:

Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.

Notas do Supremo Remote Desktop

Pontuação média

Praticidade
4,8
Atendimento ao cliente
4,6
Recursos
4,5
Relação qualidade/preço
4,7

Probabilidade de recomendação

9,1/ 10

O Supremo Remote Desktop tem uma classificação geral de 4,7 em 5 estrelas com base em 446 avaliações de usuários no Capterra.

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Filtrar avaliações (446)

Ricardo
Ricardo
Soluções em T.I., Brasil
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Theo Best Remoto Access

5,0 há 4 anos

Vantagens:

A simplicidade de configuração e a alta eficiência do suporte com o Supremo o torna uma ferramenta indispensável para os profissionais de T.I.

Desvantagens:

Uma atualização que seria extremamente útil seria poder apagar a tela e travar teclado e mouse durante o suporte.

Marcio
Marcio
Analista, Brasil
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Otimo software de acesso remoto

5,0 há 3 anos

Comentários: Acesso remoto aos usuarios que estao fora da planta e/ou dentro do departamento

Vantagens:

Qualidade na conexao, praticidade de utilizacao e compartilhamento de arquivos.

Desvantagens:

Gosto do software como um todo, uma melhoria poderia ser feita no acesso de teclas de atalho.

Alessandro
Alessandro
System Administrator, Itália
Usuário do LinkedIn Verificado
Administração pública, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Same services at lower cost

5,0 há 2 anos

Comentários: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.

Vantagens:

Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)

Desvantagens:

Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition

Heberth
Web developer, Peru
Internet, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

A very convincing remote access software

5,0 há 3 anos

Comentários: When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections.

Vantagens:

I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence.

Desvantagens:

There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is.

Arturo
Director, México
Software, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Disenchanted Custommer

3,0 há 2 anos

Comentários: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Vantagens:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Desvantagens:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

Juan
CEO, México
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

My best choice for remote desktop

5,0 há 2 anos

Comentários: I solve my every day needs of remote support with Supremo

Vantagens:

The software is very Ease of use and has all the features I need

Desvantagens:

I have all the feautures I need, maybe it will improve the Android version

Pierre
M., França
Software, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Coming From Teamv... experience

5,0 há 2 anos

Vantagens:

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Desvantagens:

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

Philip
Owner, EUA
Software, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great remote software, easy to setup and good value

5,0 há 4 anos

Vantagens:

I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing.

Desvantagens:

Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay.

Malcolm
Support, GB
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good for remote working and desk top support

5,0 há 2 anos

Comentários: It has helped reduce the support team teklephone times with customers

Vantagens:

If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.

Desvantagens:

The mobile version on a tablet is not easy to scroll down or up

Martin
CEO, Áustria
Rede de computadores, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the best remote desktop softwarw

5,0 há 2 anos

Comentários: I support about 500 clients and servers.

Vantagens:

Simply, I use it on many different clients

Desvantagens:

Sometimes the adressbook is a bit tricky

Kurt
Manager, Bélgica
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

THE alternative

5,0 há 4 anos

Comentários: Started 20 years ago with LogMeIn. Went over to Teamviewer.
Had to search a new solution to give support to my customers as Teamviewer was way to expensive.
Supremo is the only tool that suits me perfectly at a low price.
Never had to contact the support as the software never let me down.

Vantagens:

Ease-of-use Had to wait for Mac support but now it's there ! Contact-list Branding

Desvantagens:

No negative remarks. Just needed to have a lot of patience for the MacOS support

Balazs
Technician, Eslováquia
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Supremo Remote Control

5,0 há 3 anos

Comentários: We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service.

Vantagens:

Easy of use software, contact list, remote printing, file sharing and multiscreen support

Desvantagens:

Nothing. We have very good experience with the product.

Amedeo
IT MANAGER, Itália
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

A reliable solution for secure remote control

4,0 há 2 anos

Vantagens:

Interesting feature of Supremo is the ability to customize the interface with your logo and corporate colors. This can be especially useful for businesses that want a customized remote control experience for their customers or employees.

Desvantagens:

the downside is the lack of multi factor authentication

Fernando
IT Director, Espanha
Segurança de rede e informática, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Perfect remot support software

5,0 há 2 anos

Comentários: Best remote support software at this time.

Vantagens:

Easy to use, install and deploy. Not need to open ports in firewall.

Desvantagens:

Transfer files speed. Must improve this function

João Paulo
SysAdmin, Portugal
Rede de computadores, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

My review

4,0 há 3 anos

Comentários: So far so good. Could and should be better in the future

Vantagens:

Cheapest solution in the market but with some flaws

Desvantagens:

Multimonitor support, gets pricey above the minimum, especially for a small business like mine

Bruno
IT Director, Portugal
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good option for remote support

4,0 há 2 anos

Comentários: We've been using it for at least 4 years, we have encouraged our clients to buy it when professional use is necessary, and we are considering keeping Supremo as our remote support software

Vantagens:

Easeness of use, price, good for unatended support, personalisation with our logo and contacts

Desvantagens:

For me, not being able to use Copy and Paste functionality to transfer files, is a big con. Take control of PC

Russell
Director, GB
Software, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great remote control software

4,0 há 4 anos

Comentários: Great piece of software that does exactly what we need it to do.

Vantagens:

It is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.

Desvantagens:

When rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.

Resposta do Nanosystems

há 4 anos

Dear Russell, the functionality requested is already available for macOS. Our development team will verify the possibility to implement it on Windows. In order to be up to date, you can subscribe to our newsletter (click on the following link to register: https://www.supremocontrol.com/newsletter/ ) Best regards

Placido
CEO, Espanha
Telecomunicações, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The one to help desk

5,0 há 3 anos

Comentários: My experience is good, good technical support, good price and it is powerful in its use

Vantagens:

It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.

Desvantagens:

Maybe fewer steps for the connection would be better

Resposta do Nanosystems

há 3 anos

Hello, you can save all the contacts of remote PCs you connect to in your Supremo's Address Book; in this way you can initiate a remote connection simply by clicking on the contact name. If you have already tried this feature and would like to send us suggestions for improvements, please contact us at https://www.supremocontrol.com/contacts/. We will be happy to receive your comments. Thanks in advance. Kind regards

Constantinos
Director, Chipre
Software, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Constantinos Review

5,0 há 4 anos

Comentários: Excellent experience.

Vantagens:

Easy connection with client. Personalisation.

Desvantagens:

Copy/paste from/ remote station. Easier and faster customer supremo download facilities.

Serge
Gerant, França
Telecomunicações, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

The essential tool at an affordable price.

5,0 há 2 anos

Comentários: I use it every day to work remotely or troubleshoot remote servers and PCs or transfer data to remote PCs.

Vantagens:

Easy to use product Attractive price compared to other products in the same category. I work alone and I used it daily Nothing to complain about

Desvantagens:

I did not really understand how to use it independently on a USB key with the current license information.

Guy
prime analyst, Canadá
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fast, Easy, secure remote desktop

5,0 há 3 anos

Vantagens:

Very easy and fast to deploy. Customizable and portal management

Desvantagens:

sometime service unavailable here in CANADA

Resposta do Nanosystems

há 3 anos

Hi Guy, in order to investigate the service unavailable problem and provide you with remote assistance, you can contact us at this link: https://www.supremocontrol.com/contacts/ Kind regards

Jesús
Admin, Espanha
Segurança de rede e informática, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

SUPREMO balance quality - price

4,0 há 3 anos

Vantagens:

Easy to use. Price according to its functions.

Desvantagens:

A window may appear at the end of the connection thanking you for using the service and giving you the option to fill out a satisfaction survey

Tomi
CTO, Eslovénia
Serviços de informação, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

TMRV review

5,0 há 2 anos

Comentários: For now very satisfied.

Vantagens:

More or less everything works as advertised...

Desvantagens:

Sometimes not works over IPV6 only networks. Some problems when we try to run Supremo over RDP session.

Sebbie
Director, Países Baixos
Rede de computadores, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Why Supreme Remote Desktop

5,0 há 2 anos

Comentários: Working verry well

Vantagens:

The Price and the way it works. Easy to find your way

Desvantagens:

I cannot find anything I don't like about this software

Joaquin
Technician, Espanha
Telecomunicações, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Perfect for remote support

5,0 há 2 anos

Vantagens:

This software is perfect for our daily work, we give remote support to most of 100 customers, and all with supremo

Desvantagens:

The software works fine, and we have no problems with this.