--- description: Tudo sobre SnapCall: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SnapCall - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [SnapCall](/software/176950/snapcall) # SnapCall Canonical: https://www.capterra.pt/software/176950/snapcall Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/176950/snapcall?page=2) > Reduza as chamadas recebidas concentrando-se apenas em clientes e conversas de alto valor. Chamadas pela internet com dados. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa SnapCall? As empresas digitais convenceram-se de que a voz é o canal ideal para converter em caminhos específicos durante a jornada digital: integração, página de pagamento, produtos de alto valor. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 6 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: seampl - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Afeganistão, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize, Benim, Bermudas, Bolívia, Botsuana and 156 more ## Recursos - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo privado - Bate-papo/Mensagens instantâneas - CRM - Coleta de dados de multicanal - Compartilhamento de tela - Comunicação multicanal - Gerenciamento de comentários - Gestão da base de conhecimento - Gestão da comunicação - Gestão de call centers - Gestão de experiência do cliente - Gravação - Gravação de chamadas - Incorporação - Monitoração de chamadas - Participação do cliente - Seguimento/Análise de uso - Streaming de apresentações - VoIP - Áudio e vídeo bidirecionais ## Integrations (3 total) - Intercom - Kustomer - Zendesk Suite ## Opções de suporte - Bate-papo ## Category - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) - [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software) - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) ## Alternativas 1. [Lucky Orange](https://www.capterra.pt/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [EngageBay CRM](https://www.capterra.pt/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Avaliações ### "SnapCall: A great addition to any professional website." — 5.0/5 > **Jessica** | *30 de outubro de 2019* | Design gráfico | Recommendation rating: 10.0/10 > > **Vantagens**: There are several points that I love about this software, however, my two favorite features would be the ability to add a "call button" to virtually any website, and the ability to extract information before speaking with a customer. I love the information extraction ability. I can easily have an understanding of what the customer is looking for, before we actually speak. It's really a great feature, and the call button is easy to install. > > **Desvantagens**: The only downside I can find with this software is that, depending on the package, you are limited on the number of calls and digital calls you can receive, however, if you have a proper understanding of your business and your needs, this shouldn't be an issue. > > Overall, it's a great product with A LOT of great features that many businesses can benefit from. ----- ### "Reliable technology that works seamlessly with LiveChat for Customer Support & Service" — 5.0/5 > **Melissa** | *7 de junho de 2022* | Gestão da educação | Recommendation rating: 10.0/10 > > **Vantagens**: SnapCall was simple to install and use within our existing LiveChat account. The technology provides a reliable and simple solution for agents to connect with customers. With one click, agents can switch from chat, to voice call and to video call easily. Customers do not have to download anything, it is easy to use from a customer or agent perspective. Calls are always clear, unlike our traditional Voice provider (RingCentral). > > **Desvantagens**: Early in development, there was some issues with microphone permissions but SnapCall worked hard to resolve these issues for future versions. > > SnapCall provides excellent service, continually improving their technology while keeping costs reasonable. Anytime I reach out for support or service, issues are identified and corrected quickly. GREAT PRODUCT from a WONDERFUL COMPANY\! ----- ### "snap call" — 5.0/5 > **NICHOLETTE** | *26 de julho de 2021* | Varejistas | Recommendation rating: 5.0/10 > > **Vantagens**: I love how much support there was in my trial > > **Desvantagens**: I dislike how short the trial is and how few things I can choose ----- ### "Personal Shopping Online: SnapCall & Nickis" — 4.0/5 > **Patrick** | *20 de junho de 2022* | Roupa e moda | Recommendation rating: 10.0/10 > > **Vantagens**: Die Integration mit zendesk ist sehr einfach. Das Team und auch die Kunden können es fast intuitiv bedienen. > > **Desvantagens**: Es wäre super, wenn man noch ein Hintergrundbild auswählen kann. Somit kann man entscheiden, was für ein Hintergrund der Kunde in dem Videocall sehen soll. > > Wir nutzen Snapcall um die Auswahl für unsere Kunden Personal Shopping um einen weiteren Kanal zu erweitern. So können wir dem Kunden fast den persönlichen Service wie in einer Boutique bieten. ----- ### "An Incredible expansion for any expert site" — 5.0/5 > **Anzel** | *4 de julho de 2021* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: It's an extraordinary component, the call button is super easy to install to any site \! the capacity to extricate data prior to talking with a client Makes everything so much easier > > **Desvantagens**: you are restricted on the quantity of calls and computerized calls you can get > > Overall great experience with this software ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/176950/snapcall?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/176950/snapcall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data