---
description: Tudo sobre Campspot: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Campspot - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Camping](/directory/31059/campground-management/software) > [Campspot](/software/176517/campspot)

# Campspot

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> Avançado sistema de gestão de reservas de acampamentos e áreas para trailers com recursos de geração de receita e suporte ao cliente incluídos.
> 
> Verdict: Rated **4.6/5** by 89 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Campspot?

A empresa forma parceria com áreas para trailers, acampamentos familiares, resorts com áreas para camping com estilo, grupos de várias propriedades, festivais, parques municipais e regionais, feiras, marinas, entre outros, nos Estados Unidos e no Canadá.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 89 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Rezplot Systems
- **Location**: Grand Rapids, EUA
- **Founded**: 2015

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Canadá, Estados Unidos

## Recursos

- Check-in/Check-out de hóspedes
- Cobrança de serviços públicos
- Gestão de calendários
- Gestão de funcionários
- Gestão de reservas
- Gestão de reservas de camping
- Mapas do site
- Ponto de vendas (PDV)
- Processamento de pagamentos
- Relatórios e análise de dados
- Reservas em grupo
- Reservas online
- Reservas online
- Suporte do cliente

## Integrations (8 total)

- BnBerry
- HubSpot Content Hub
- HubSpot Marketing Hub
- Mailchimp
- RoverPass
- Slice
- Unifocus
- Vrbo

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Gestão de Camping](https://www.capterra.pt/directory/31059/campground-management/software)

## Categorias relacionadas

- [Software de Gestão de Camping](https://www.capterra.pt/directory/31059/campground-management/software)
- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)
- [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software)

## Alternativas

1. [Hostaway](https://www.capterra.pt/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Booqable](https://www.capterra.pt/software/138689/booqable) — 4.8/5 (1126 reviews)
3. [Eventbrite](https://www.capterra.pt/software/114949/eventbrite) — 4.6/5 (5748 reviews)
4. [Lodgify](https://www.capterra.pt/software/131924/lodgify) — 4.5/5 (1282 reviews)
5. [ResNexus](https://www.capterra.pt/software/129392/reservation-nexus) — 4.8/5 (428 reviews)

## Avaliações

### "Easy to use, maximizes profits, and is backed by the best customer support. What could be better?" — 5.0/5

> **Avaliador Verificado** | *23 de agosto de 2018* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: -This system is so intuitive and easy to use, and I keep learning more features every time I use it.&#10;-Very clean and visually appealing.&#10;-All of the reporting is incredibly helpful and provides so much insight to our bookings.&#10;-Allows for quick and easy changes to the rates, rules, and other item details that allows us to stay agile.&#10;-The reservations grid automatically optimizes bookings to maximize revenue.&#10;-The lock-in fees allows customers to lock-in to their specific site wanted and also increases our revenue.&#10;-A very cool feature is also the Add-On grid, which allows customers to add on additional options like golf carts, cabanas, hot tubs, etc, while also allows our reservations people monitor the inventory of those items.&#10;-Fantastic customer support who not only helps with all of our questions, but also uses feedback to develop new and better features.&#10;-Been a fantastic experience so far, and our park employees have had great experiences with the system.
> 
> **Desvantagens**: Have not really had any issues or cons to mention with the system so far. The ease of use and autonomy of the system has been great and any support needed has been more than helpful.

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### "Superb Online Reservation System" — 5.0/5

> **Gregory** | *25 de outubro de 2023* | Instalações e serviços de lazer | Recommendation rating: 10.0/10
> 
> **Vantagens**: I made the decision to switch to Campspot after almost 20 years of using another reservation system. Campspot had a number of features that were not available nor integrated into the reservation system I currently used. I had excellent assistance during conversion and the database from my old system was easily brought into Campspot.
> 
> **Desvantagens**: I think that the reservation cancellation process is confusing in terms of how to return money to customers.
> 
> My experience with Campspot has been excellent. Overall, the software is easy to use, and their customer support is second to none.

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### "Decent software with a real customer service problem" — 3.0/5

> **Ellen** | *21 de abril de 2023* | Hotelaria | Recommendation rating: 3.0/10
> 
> **Vantagens**: I like that campers are able to book online at their convenience
> 
> **Desvantagens**: I absolutely hate how long it takes to receive a callback from anyone at Campspot. They always seem to be short staffed. They are always promising the on boarding of more customer service staff, and they are always taking several days (sometimes weeks) to return our calls. Additionally, for a campground reservation system to not have a helpline, or anyone answering the phones, especially during peak check-in hours is absurd. If there was a better software solution out there, we would jump ship in a heartbeat.
> 
> Our overall experience with Campspot is not a positive one. While there are a few shining stars at campspot… extremely knowledgeable and helpful individuals (\[sensitive content hidden\], etc.), generally speaking, we are frustrated with Campspot on a regular basis. No one answers the phone. Callbacks take far too long… days or even weeks and the auto messages frequently ask if you want to hold or get a call back. When I asked to hold, I am then put into voicemail anyway. Why leave a message if no one is going to call me back until I've solved the problem myself or figured out a workaround. To be honest, we are just biding our time until a better reservation system comes along.

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### "Critical Campground Management Software that Maximizes profitability." — 5.0/5

> **Brent** | *24 de outubro de 2023* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: The search feature to locate the needs of the guest along with add-on sales feature.
> 
> **Desvantagens**: Technical issues when the program does not allow processing of reservations, especially at high peak check in and phone times.
> 
> Outstanding\! This program has been a HUGE game changer for our business in terms of efficiency and profitability.

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### "Easy to use system" — 5.0/5

> **Grant** | *24 de outubro de 2023* | Instalações e serviços de lazer | Recommendation rating: 10.0/10
> 
> **Vantagens**: Campspot offers an excellent interface for guests to make online reservations with ease. The system also allows guests to select extra items prior to finishing their reservation.
> 
> **Desvantagens**: Would be great to see an interface that allowed rates to be more easily updated. The current csv process is cumbersome \&amp; sometimes it takes a few attempts to get it right.
> 
> Campspot is an excellent program \&amp; the support staff are top notch.

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