---
description: Tudo sobre Serviceform: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Serviceform - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Geração de Leads](/directory/30963/lead-generation/software) > [Serviceform](/software/173576/serviceform)

# Serviceform

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> Comece a receber reservas, doações ou leads do Website hoje, visitando Serviceform.com. Instalação simples e rápida, formulários ilimitados.
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Serviceform?

Serviceform é ótimo para pequenas empresas e empresas de serviços. Se você quiser começar a receber reservas diretamente ou apenas aumentar os leads, esta é a ferramenta para você.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 30 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.5/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Serviceform
- **Location**: Vantaa, Finland, Finlândia
- **Founded**: 2017

## Commercial Context

- **Preço inicial**: 9,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, finlandês, inglês, sueco
- **Available Countries**: Canadá, Espanha, Estados Unidos, Finlândia, França, Itália, Reino Unido, Suécia

## Recursos

- A/B Testing
- Acesso para Celular
- Agendamento
- Agendamento automatizado
- Alertas/notificações
- Análise de dados visual
- Arrastar e soltar
- Automatização de processos e fluxos de trabalho
- Banco de dados de clientes
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo proativo
- Bate-papo/Mensagens instantâneas
- Bot pré-configurado
- Chatbot
- Compromissos recorrentes
- Comunicação multicanal
- Criação e design de formulários
- Detecção de idioma
- Formulários personalizáveis
- Gerenciamento de contatos
- Gestão da disponibilidade
- Gestão de campanhas
- Gestão de compromissos
- Gestão de eventos
- Gestão de experiência do cliente
- Histórico de transcrições/chat
- Imagem de marca personalizável
- Integração de site
- Inteligência artificial e aprendizado de máquina
- Lógica condicional
- Marketing de multicanal
- Marketing por e-mail
- Notificação de leads
- Pagamentos online
- Painel de atividades
- Perguntas personalizáveis
- Processamento de linguagem natural
- Qualificação de leads
- Rastreamento de conversão
- Rastreamento de interações
- Relatórios de tráfego da Internet
- Relatórios e análise de dados
- Relatórios e estatística
- Respostas automáticas
- Roteamento automático
- Sincronização de calendários
- Suporte do cliente
- Transferências/encaminhamento
- Vários idiomas

... and 14 more features

## Integrations (12 total)

- AWeber
- Drupal
- Instapage
- Joomla
- Meta for Business
- PrestaShop
- Shopify
- Squarespace
- Unbounce
- Weebly
- WordPress
- Zapier

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)

## Categorias relacionadas

- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)
- [Software de criação de formulários](https://www.capterra.pt/directory/33235/form-builder/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Software de Captação de Leads](https://www.capterra.pt/directory/31017/lead-capture/software)
- [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software)

## Alternativas

1. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [monday.com](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [EngageBay CRM](https://www.capterra.pt/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
4. [Intercom](https://www.capterra.pt/software/134347/intercom) — 4.5/5 (1131 reviews)
5. [Pipedrive](https://www.capterra.pt/software/132666/pipedrive) — 4.5/5 (3042 reviews)

## Avaliações

### "Great tool: Makes almost everything easier and efficient with my job." — 5.0/5

> **Sakun** | *29 de março de 2023* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: One of the key benefits of Serviceform is its user-friendly interface,  allows users to easily create and customize chatbots and forms without needing any coding knowledge. The drag-and-drop functionality makes it simple. And Its versatility. Whether you're looking to capture leads, conduct surveys, or collect customer feedback, Serviceform provides a range of templates and customization options to suit your needs. You can also integrate your chatbot or form with a range of other tools.
> 
> **Desvantagens**: Whatsapp and telegram bot integration are not there yet, But I've heard it is on the way.
> 
> overall I'd recommend their service to anyone. Good product,  Really Good customer Support from assigned account managers.

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### "Good service, helped raising conversion rates" — 4.0/5

> **Matti** | *23 de março de 2023* | Serviços jurídicos | Recommendation rating: 9.0/10
> 
> **Vantagens**: The price and the quality are in a good a good balance. The customer service at Serviceform is extraordinarily good, and I get answers always really quickly.
> 
> **Desvantagens**: Although it is fairly easy to make changes to the bots, it still requires a lot of logic. And sometimes it means that if you do changes on your own, it may go wrong.
> 
> I really like using Serviceform. We have been happy with the product.

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### "Chatbot review for Dilmah" — 3.0/5

> **Joel** | *1 de junho de 2023* | Alimentação e bebidas | Recommendation rating: 5.0/10
> 
> **Vantagens**: We can have the chatbot on at all times and respond to customers in a more organised way with records.
> 
> **Desvantagens**: It's not up to our expectations and its not very proactive in the responses.
> 
> Satisfactory with room for improvement

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### "Revolutionizing Customer Service" — 5.0/5

> **Satheeshwaran** | *23 de março de 2023* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: Serviceform has several advantages that users appreciate, including its user-friendly interface, customizable branding, and automated responses.
> 
> **Desvantagens**: i don't have anything to say about it, i find everything perfect
> 
> Serviceform is a powerful and user-friendly chatbot platform that provides valuable features, including customizable branding, automated responses, and live chat options. While there have been some reported issues with integrating third-party tools and occasional glitches, overall, Serviceform appears to be a reliable and effective solution for businesses looking to improve their customer service processes.

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### "Works just as i want it to" — 5.0/5

> **Martin** | *1 de junho de 2023* | Serviços de informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Easy to ask them edit chatbot to my liking. Discret and also super helpful.
> 
> **Desvantagens**: We want cheaper, but i understand price comes with quality, so its ok for now\!
> 
> Easy and effective.

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## Links

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