---
description: Tudo sobre Dialing Innovations Call Center Application Suite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Dialing Innovations Call Center Application Suite - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [Dialing Innovations Call Center Application Suite](/software/173066/call-center-applications)

# Dialing Innovations Call Center Application Suite

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> Linhas telefônicas por US$ 10,00 | Segurança por US$ 20,00 | Internet por US$ 70,00 | Wi-Fi público de marca.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Dialing Innovations Call Center Application Suite?

Quatro mil locais ao redor do mundo.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.8/5** | 14 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.5/5 | Based on overall reviews |
| Relação qualidade/preço | 4.9/5 | Based on overall reviews |
| Recursos | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Dialing Innovations
- **Location**: Greenwood, EUA
- **Founded**: 2010

## Commercial Context

- **Preço inicial**: 10,00 US$
- **Modelo de preços**:  (Free version available)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Canadá, Estados Unidos

## Recursos

- Agendamento de retorno de chamada
- CRM
- Converter texto em voz
- Digitação por teclado do telefone
- Discador automático
- Discador automático
- Discador preditivo
- Distribuição automática de chamadas
- Entroncamento SIP
- Filtro de chamadas
- Gerenciamento de contatos
- Gestão de call centers
- Gestão de campanhas
- Gestão de filas
- Gestão de pesquisas/enquetes
- Gravação
- Gravação de chamadas
- IVR
- Integração de telefonia por computador
- Mensagens por voz
- Monitoração de chamadas
- Múltiplos scripts
- Personalização da voz
- Rastreamento de chamadas
- Registro de chamadas
- Relatórios e análise de dados
- Relatórios e estatística
- Roteamento de chamadas
- Roteirização de chamadas
- Transferência de chamadas
- VoIP

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software)

## Alternativas

1. [DialedIn CCaaS](https://www.capterra.pt/software/29589/callcenternow) — 4.8/5 (314 reviews)
2. [Convoso](https://www.capterra.pt/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [Dialpad](https://www.capterra.pt/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
4. [CloudTalk](https://www.capterra.pt/software/182004/cloudtalk) — 4.4/5 (268 reviews)
5. [Bright Pattern](https://www.capterra.pt/software/130369/bright-pattern) — 4.8/5 (104 reviews)

## Avaliações

### "DI provides personal, high-level service." — 5.0/5

> **Bill** | *8 de março de 2018* | Telecomunicações
> 
> **Vantagens**: Feature rich, combining the best call center software features from all the competition.   Incredibly stable.

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### "Great system\! Saved my business money." — 5.0/5

> **Gypsy** | *1 de maio de 2019* | Alimentação e bebidas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful\!
> 
> **Desvantagens**: Nothing so far has been negative. I really have liked everything.
> 
> We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.

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### "Dialing Innovations" — 4.0/5

> **Karl** | *24 de abril de 2019* | Restaurantes | Recommendation rating: 7.0/10
> 
> **Vantagens**: Its a cheap alternative to a big phone bill.
> 
> **Desvantagens**: When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.
> 
> We have 30 of these systems, and i i probably have to call once a month for support for all locations.

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### "A good Dialer System" — 4.0/5

> **Justin** | *14 de março de 2019* | Telecomunicações | Recommendation rating: 8.0/10
> 
> **Vantagens**: Able to add just about any feature necessary. They don't have downtime that often. Pretty easy to use for the most part. They don't charge for minutes which is great.
> 
> **Desvantagens**: Not the best customer service. Adding new features is not cheap.
> 
> Over the years they've become a very stable dialer system. Would recommend for most businesses.

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### "The software is excellent and very reliable." — 5.0/5

> **Tania** | *28 de fevereiro de 2018* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow. We have the ability to view the results/data for the campaigns throughout the day.
> 
> **Desvantagens**: The software looks intimidating with all of the screens, but it is easy to get used to and there are training videos on the website.
> 
> Productivity, profit increase, workflow efficiency, ease of system management.

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## Links

- [View on Capterra](https://www.capterra.pt/software/173066/call-center-applications)

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| de-CH | <https://www.capterra.ch/software/173066/call-center-applications> |
| en | <https://www.capterra.com/p/173066/Call-Center-Applications/> |
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| pt-PT | <https://www.capterra.pt/software/173066/call-center-applications> |

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