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Avaliações do Rippling

Sobre Rippling

Um sistema para folha de pagamento, benefícios, RH e TI

Saiba mais sobre o Rippling

Vantagens:

VERY clear and functional. I appreciate that when it comes to managing my money and healthcare.

Desvantagens:

I was surprised to find out that we were working with the head of the implementation team because of how poor our experience was.

Notas do Rippling

Pontuação média

Praticidade
4,9
Atendimento ao cliente
4,8
Recursos
4,8
Relação qualidade/preço
4,8

Probabilidade de recomendação

9,5/10

O Rippling tem uma classificação geral de 4,9 em 5 estrelas com base em 3 078 avaliações de usuários no Capterra.

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Inês
Psicologa Educacional, Portugal
Ensino fundamental e médio, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Gestão Interna de Dispositivos e pessoas

5,0 há 2 anos

Vantagens:

A facilidade e versatilidade da aplicação em gerir os dispositivos de todos os colaboradores, respeitando os principios basicos da privacidade de cada um.

Desvantagens:

A dificuldade de integração inicial da ferramenta, obrigando a diversas adaptações dos dispositivos da empresa.

Sabrina
Administradora, Brasil
Roupa e moda, 1 001 - 5 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliando o Rippling

4,0 há 2 anos

Comentários: Foi um sistema super automatizado, atual, prático e didático. Foi uma boa experiência

Vantagens:

A praticidade do aplicativo, o que facilita o uso

Desvantagens:

A interligação entre todos os sub-sistemas RH

Scott
Scott
Founder & CEO, EUA
Usuário do LinkedIn Verificado
Editoras, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great product, friendly service

5,0 há 5 anos

Comentários: Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.

Vantagens:

Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)

Desvantagens:

The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.

Chris
Chris
CEO, EUA
Usuário do LinkedIn Verificado
Segurança de rede e informática, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great step up from Quickbooks Online Payroll

4,0 há 2 anos

Comentários: It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.

Vantagens:

We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless. In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs. I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.

Desvantagens:

No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.

Erin
VP, EUA
Aparelhos médicos, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A decent alternative to ADP

4,0 há 3 semanas Novo

Comentários: Rippling is a decent alternative to behemoths like ADP. The customer service is responsive. But Rippling is probably best for companies on the smaller side.

Vantagens:

Rippling's web UI is pretty slick and easy to navigate. Most of the core HR functions are straightforward.

Desvantagens:

Some features, particularly around time & attendance, are buggy and don't always work.

Kristen
Owner, EUA
Contabilidade, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Stay far away.

1,0 há 8 meses

Comentários: From the sales process to leaving Rippling every step of the way was filled with poor service. In addition to the above, an employee's benefits were cut off without prior approval, wage reports filed incorrectly and offshore customer service was contradictory, unaccountable and untrained. When I finally received service on the second level, I was subjected to more sales pitches, my favorite was the PEO person telling me that employees really couldn't reach the HR folks any way but email because, you know, this is a software company. Yep. One that shouldn't be in the payroll and HR business. I have never had such a bad experience running payroll with any company, and this is something I have been doing for my company and client companies for over 25 years.

Vantagens:

I liked leaving Rippling the most. I've used Paycom, ADP, QuickBooks payroll, none of whom are known to be easy and I would recommend all of them over this software. I did appreciate the email reminders for payroll, but that was it.

Desvantagens:

Onboarding. I was treated like a fool who didn't know what a payroll period ending date vs a check date was. The constant pop ups on login. The confusing user interface and poor reports. The horrible customer service.

Abby
Sales and Design Lead, EUA
Serviços de eventos, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Rippling Makes Things Easy

4,0 há 3 meses

Comentários: Overall I enjoy the service. We switched from another platform earlier this year and the difference is night and day in terms of accessing the information I need.

Vantagens:

Visually Rippling is ver appealing. It's easy to find what you need. I love the fun emails that hit my inbox when I'm paid as well. Lots of helpful features, good customer support and very user friendly.

Desvantagens:

I have some issues understanding how much PTO I have left.

Sarah
Content Manager, Irlanda
Software, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Easy to use, intuitive HR tool

5,0 mês passado Novo

Comentários: My overall experience with Rippling has been positive. The platform’s all-in-one approach to HR and IT management has helped streamline many of my day-to-day tasks. Having access to everything from payroll and benefits to device management within a single interface has made it much easier to manage my work-related needs.

Vantagens:

The platform has an intuitive interface that allows me to view my pay slips, enroll in benefits, and request time off all in one place. The app is very convenient for accessing HR tools on the go.

Desvantagens:

It took some time to get accustomed to all the functionalities and how they interconnect.

Alton
owner, EUA
Artes e artesanato, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Rippling saved me a headache

5,0 mês passado Novo

Vantagens:

Rippling is such an easy and effectient employee app. Some of its best features include payroll, time off request, and employment verification, It is an employer/ employee one stop shop. everything I need in one place. The software is beyond user friendly and my employees appreciate being able to have the app on their phones as a way to easily clock in and out and submit request.

Desvantagens:

The system went offline a couple of times, but I think that had more to do with our internet service. Above all, the software has been amazing.

Kacie
HR Manager, EUA
Serviços financeiros, 51 - 200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Sometimes less is more and more is less.

5,0 mês passado Novo

Vantagens:

I loved the all in one capabilities that Rippling offers for HR, IT, and Finance. Allowing for you to automate so much of the work in those departments, so reducing workload and honestly reducing human error.

Desvantagens:

It's often a harder sell to those controlling the "purse strings" if they can't see outside just the dollar amount and not see the time savings cost for their departments.

Jasmine
CEO, EUA
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great Platform & Tool!!!

5,0 há 2 meses Novo

Comentários: My overall experience has been great with this tool! I use it heavily for my business

Vantagens:

I love rippling for my finances in my business

Desvantagens:

I actually dont have any thing I do like like about this program

Michael
Senior engineer, EUA
Internet, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to use

5,0 semana passada Novo

Comentários: It was easy to use, organized, intuitive and efficient to use

Vantagens:

Rippling made it easy to find everything I needed

Desvantagens:

I wish it were used by more companies.

Letha
HR & Operation Manager, EUA
Serviços financeiros, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Modernized Flexible Solutions

5,0 há 5 anos

Vantagens:

The smoothness of not only the implementation, but the usability of the program for both admins and employees.

Desvantagens:

As Rippling is still relatively new itself, there are some features or capabilities that are unique to our company - such as having multiple entities, banking needs, etc. - that Rippling doesn't quite offer yet- HOWEVER, our account manager and the support team have been receptive and responsive to our needs and are continuing to work on the things we need as we request them, which is great.

Resposta do Rippling

há 5 anos

Thanks for your feedback :) We're constantly working on building new features.

Antoinette
Director of HR & Financial Administration, EUA
Gestão de organizações sem fins lucrativos, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Overall Business Product

5,0 há 5 anos

Comentários: Rippling has saved me time and money overall. Combining all HR aspects with payroll, apps, and equipment is the best bundle of services you could ask for, especially when you are dealing with multiple roles and departments.

Vantagens:

Rippling is extremely intuitive and easy to use! They make payroll a breeze each wee and walk you through ever step of the way. They integrate easily into QB and other platforms. The PTO tracking system is quite extensive and allows for easy tracking of employees hours and is very easy for employees to use when requesting time off. Pricing is very competitive and has saved our non-profit a lot of funds when compared to what we were using previously.

Desvantagens:

The only con with Rippling is that they do not have a customer service phone line to call, all inquiries are done via email.

Derrick
Derrick
Director, Team Development & People, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Rippling is fantastic! Best software product I’ve used in years

5,0 há 4 anos

Comentários: Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Vantagens:

The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Desvantagens:

The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

Brock
HR Manager, EUA
Animação, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Brock McKinley's Review for Epipheo

5,0 há 4 anos

Comentários: Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is putting my HR, payroll, benefits and onboarding all into one place and makes my job that much better. I don't have to go to one program to send docs to an employee and then another to set up an email for a new employee and then to another to check an employee's benefit elections. Putting together all these things in one easy to navigate and understand platform is going to blow the competition away.

Vantagens:

The easy of use! It just makes sense! Coming from Paycor, which is a convoluted mess, Rippling is a breath of fresh air. Easy to find what you are looking for and get things done. I'm no longer wasting time trying to figure out how to do something.

Desvantagens:

Only little things that could be improved. For the most part this in in regard to organizing things. Would be great to be able to change the order of apps in the side panels. Also would like to be able to duplicate templates in order to make slight changes. Also sometimes navigating the Custom Fields grid for employees can be hard to see what you are doing because it only shows the field title and not the section you are in. So maybe lines dividing sections or at least the section titles at the top could help with viewing and navigating.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Rippling: A Game-Changer for HR Management

5,0 há 2 anos

Comentários: we are very happy with our decision to use Rippling. It was the best fit for our small company in terms of pricing, implementation time, and customer service. We reviewed a lot of options and were impressed with Rippling's value and feature set. We highly recommend it to anyone looking to streamline their HR and payroll processes and get great support from a dedicated team.

Vantagens:

Rippling is an innovative and user-friendly HR and payroll management platform that has made a big impact on our business. The software is easy to use and navigate, with features that make it a pleasure to use. We particularly appreciate the ability to download documents and see paystubs, as well as the fun design quirks that add a touch of personality. The onboarding process is seamless, which is important when it comes to hiring top talent. We also appreciate that Rippling is always moving forward with new additions and improvements, which demonstrates its commitment to innovation.In addition to the payroll and HR features, we also appreciate the ability to integrate other apps, which has the potential to greatly simplify the onboarding process for new hires. Time off tracking and the delivery of documents like W2s and 1099s are important everyday features for us, and Rippling makes it easy to access these and other information. The benefits roll-up and the user-friendly interface make it easy to find what we need.

Desvantagens:

While Rippling has many positive features and has been a valuable tool for our business, there have been some drawbacks to our experience with the software. One issue we encountered was that Rippling did not file our quarterly taxes and failed to pay federal taxes on the payroll for a few staffers, resulting in financial penalties from the government. This was a serious issue that caused significant problems for our business, and we had to transition to a new payroll provider that was able to handle these tasks correctly.Another issue we have experienced with Rippling is customer service, which has been disappointing at times. We have had to beg for responses and escalate emails to additional staffers in order to get a response, which is frustrating and not up to the standard we expect. Despite these issues, we are still being charged for Rippling, even though they have not performed their duties correctly.While these issues are certainly a concern, we still believe that Rippling has many valuable features and has been a valuable tool for our business overall. We hope that the company will continue to work on improving its customer service and addressing any issues that arise in the future.

Courtney
Courtney
System Administrator, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Simpler system for human resources management

5,0 ano passado

Comentários: Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance policy, which I initially put off because I find such administrative tasks tedious and confusing.

Vantagens:

Rippling offers the most efficient and effective human resource services to businesses and their employees. When compared to competing virtual HR software, it's a breeze to use. Rippling has helped me maintain my sense of order and control over my professional obligations. In general, thanks to Rippling, I've been able to accomplish more in less time and with less anxiety at work.

Desvantagens:

The ability to quit at any time is Rippling's sole real drawback. The maximum number of leaves an employee can take is three. Nothing negative to report, really.

Gary
Gary
Human Resources Manager, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Rippling is a business process integration platform.

5,0 ano passado

Comentários: In general, I've had a great time using Rippling. Having a central hub for handling everything relating to staff has dramatically streamlined how we do business. Human resources, information technology, and financial processes are now fully integrated, resulting in significant time savings and fewer mistakes. Particularly notable is the speedy onboarding process, which has helped us streamline our hiring practices and get to work faster.

Vantagens:

Across HR, IT, and FP&A, Rippling provides a unified platform for efficient administration. It's a fantastic resource for bringing together disparate areas of an organization's operations, such as payroll, costs, benefits, and IT hardware.

Desvantagens:

Considering its numerous benefits, Rippling might be difficult to grasp at first because of its many features and capabilities. It may take some time to become used to all of the options and capabilities, and the learning curve may be rather high. There is room for enhancement in customer service with regards to response times and the clarity of responses given.

Bowie
CEO, EUA
Serviços ao consumidor, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Could be awesome

3,0 há 9 meses

Comentários: It's great software, but we can barely use any of the features given the pricing model. It doesn't make sense for us to have to pay $8-$10 for every user per month every time you want to add the smallest feature. These features would make our operations run smoother, but we would barely use them and it doesn't make sense for our business. I really wish there was another way or at least allow us to integrate with other softwares for free. I foresee us jumping ship if there is an affordable way to handle the comprehensive features that Rippling offers. I really want to love this software but they are pricing us out of being able to actually use the software given our staff is mostly all part time. It doesn't make economic sense for us. Really frustrating. Also the support is been really frustrating. The billing is also confusing and doesn't make us feel good about using the platform. Explanations are not straightforward.

Vantagens:

The software is actually good, probably better than most competitors.

Desvantagens:

It's not a good fit for most small businesses that are doing high volume low margin sales with lots of part time employees. We would love to be able to actually use most of the features but the cost structure is prohibitive. The onboarding was really not straightforward and honestly did not feel good at all. The difference between sales and the support agents was disappointing.

John
Senior Director of Operations/Controller, Canadá
Serviços de eventos, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Rippling is great for small to mid-size businesses

5,0 ano passado

Comentários: My payroll administration is now streamlined and I can keep track of expense reimbursements much more easily. Rippling also "talks to" my retirement plan administrator so that process is automated.

Vantagens:

The integration was very easy, the set up is simple to maintain, the reports are just what is needed.

Desvantagens:

As much as I like the chat and help functions, sometimes getting a person on the phone is needed. Currently going through the chat to get to a live person can be frustrating.

Terry
Terry
Digital Strategy Marketing Manager, EUA
Usuário do LinkedIn Verificado
Varejistas, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Rippling is an easy-to-use and very complete program. I recommend it, it's fabulous.

5,0 ano passado

Comentários: Rippling's ability to combine HR and payroll features so efficiently surprised me the most. There is no longer a need for multiple pieces of software and the associated risk of data inconsistencies in order to manage employee information, benefits, time off, and performance reviews. We've been able to save a lot of time and effort because to the reduction of manual operations in HR and payroll.

Vantagens:

One of my favorite features of Rippling is the ease with which employees can access all of the information they would need, be it related to health benefits, salary, time off, or spending. Employees have flexible options for managing their 401(k) and direct deposit. No longer will you need to coordinate these kind of modifications with a member of the HR department. Rippling is quite simple to use. Both workers and businesses gain autonomy as a result.

Desvantagens:

Producing report inside of Rippling is one of those tasks that I find to be extremely difficult. When it comes to the creation of the precise reports that I require, I have not found it to be very user-friendly in my experience. Even though I freely acknowledge that I may not have a lot of experience with technology, I do wish that the process of creating reports may be made less complicated.

Sarah
Sarah
System Administrator, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ideal for training new employees and completing projects

5,0 há 2 anos

Comentários: For new hires, Rippling stands out as the finest onboarding experience since it allows them to get up to speed rapidly with no handholding from HR. Rippling has given a lot of thought to the platform's self-service features.

Vantagens:

Rippling's time and attendance feature and payroll services are two of the most user-friendly tools I've used in my professional life. The cost of the service meets our requirements. My issues with my core HR department have been resolved thanks to rippling. My time and attendance, payroll, and onboarding are all taken care of by them.

Desvantagens:

It would be convenient to have all of the performance management and other related modules in one place, rather than switching between different programs.

Fernando
Director of Customer Success, EUA
Capital de risco e capital privado, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Best all-in-one HR and Payroll software

5,0 há 10 meses

Comentários: Terrific experience. It was easy to implement and scale. I would recommend Rippling to any company with over 20 employees to centralize all the information required to run an HR department and make payroll.

Vantagens:

It is an easy way to manage both W2 employees and 1099 contractors. You can keep track of their hours, make payments, share benefits with employees, have all the required HR documentation for compliance. Its interface is also fantastic for both administrators and users.

Desvantagens:

If the main administrator is not available, there is no way to approve any changes in the 401k roll over process and Rippling cannot help a lot with this.

Sharma
Sharma
Review for Rippling, Japão
Usuário do LinkedIn Verificado
Design, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Review for Rippling

4,0 há 2 anos

Vantagens:

User-Friendly Interface: Rippling has a simple and easy-to-use interface that makes it simple to manage all of your HR, payroll, and IT needs in one place.Integrations: The software has a wide range of integrations with other popular business applications, such as Slack, Zoom, and QuickBooks, which makes it easy to connect with other tools you're already using.Automated Workflows: Rippling automates a lot of your HR, payroll, and IT workflows, which can save you time and reduce the likelihood of errors.Security: The software uses advanced security protocols to keep your data safe and secure, such as two-factor authentication and encryption.Customization: Rippling allows you to customize your workflows, forms, and other features to match your specific needs and requirements.Employee Self-Service: Rippling provides an employee self-service portal, allowing employees to manage their own HR and payroll needs, such as updating their personal information or accessing their pay stubs.Customer Support: The software provides excellent customer support, with 24/7 live chat, email, and phone support available.Overall, Rippling is a comprehensive and user-friendly software solution that can help businesses streamline their HR, payroll, and IT processes.

Desvantagens:

Pricing: Rippling can be more expensive than some of its competitors, particularly for smaller businesses or those with fewer employees.Learning Curve: While Rippling is designed to be user-friendly, some users may find the platform's depth of features and integrations to be overwhelming, especially for those who are new to HR and payroll software.Integration Limitations: While Rippling does have a wide range of integrations available, some users may find that their preferred software is not yet supported or that the integration options are limited.Limited Reporting Features: While Rippling does offer some basic reporting features, some users may find that the reporting capabilities are not as robust as they would like.Limited International Support: Currently, Rippling is only available in the United States, which means that businesses with employees outside the U.S. may not be able to use the software.Overall, while Rippling is a comprehensive software solution, it may not be the best fit for every business. Users should carefully evaluate their specific needs and compare Rippling to other HR and payroll software options before making a decision.