--- description: Tudo sobre SOFTWater: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SOFTWater - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Faturamento de Serviços Públicos](/directory/20017/utility-billing/software) > [SOFTWater](/software/17163/softwater) # SOFTWater Canonical: https://www.capterra.pt/software/17163/softwater Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/17163/softwater?page=2) > Software de faturamento de serviços públicos que lida com manutenção de arquivos, gerenciamento de contas inadimplentes, gerenciamento de leituras e medidores, pagamentos de clientes > > Verdict: Rated **4.4/5** by 29 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa SOFTWater? O foco principal está nas empresas de serviços públicos, entre elas concessionárias de serviços de água, gás, eletricidade, esgoto e saneamento. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 29 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Intedata Systems - **Founded**: 1986 ## Commercial Context - **Preço inicial**: 995,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Windows (desktop), Windows (local), Linux (local) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Cobrança baseada no uso - Cobrança e faturamento - Gestão de clientes - Gestão de pedidos de trabalho - Gestão de taxas - Meter Data Management - Pagamentos online - Payment Collection - Penalty/Cut-Off Processing - Processamento de pagamentos ACH - Relatórios e estatística ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone - Bate-papo ## Category - [Software de Faturamento de Serviços Públicos](https://www.capterra.pt/directory/20017/utility-billing/software) ## Alternativas 1. [Heartland Payments+](https://www.capterra.pt/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews) 2. [Rural Billing](https://www.capterra.pt/software/15163/rural-billing) — 4.9/5 (58 reviews) 3. [Dynamics Billing](https://www.capterra.pt/software/81688/dynamics-billing) — 4.6/5 (5 reviews) 4. [authorize.net](https://www.capterra.pt/software/54911/authorizenet) — 4.5/5 (215 reviews) 5. [EnergyCAP](https://www.capterra.pt/software/56928/energycap) — 4.7/5 (132 reviews) ## Avaliações ### "Great billing software" — 5.0/5 > **Avaliador Verificado** | *18 de setembro de 2018* | Administração pública | Recommendation rating: 10.0/10 > > **Vantagens**: Great tech support when call with questions > > **Desvantagens**: The con that we have is that only certain printers can be used to print bills. > > Our department has been using SOFTWater since 2004. We have had minimal issues from the start. ----- ### "Intedata Softwater Revies" — 5.0/5 > **Linda** | *17 de setembro de 2018* | Manutenção predial | Recommendation rating: 9.0/10 > > **Vantagens**: Ease of use of the program. Comfort in using the program. Help Support button in program can answer most every question. Staff support is very useful if you don't find the answer with the help button. > > **Desvantagens**: Deposit refund and adjustments. Sometimes when closing out an account if you don't get it before closing of billing in a particular month it bills the next month. I have to watch and adjust off. > > Softwater does the job and works great for our small water office. I know that there are features that I am sure I don't utilize to the fullest. Overall we have had great success with the program. ----- ### "Great Customer Support" — 3.0/5 > **Barbie** | *17 de setembro de 2018* | Manutenção predial | Recommendation rating: 7.0/10 > > **Vantagens**: I am very happy with the customer support on Softwater. Sometimes, I wish a technician could answer my questions right when I call in, but I understand there are only a few technicians available. Any time I have had an issue, the technician offers to dial in to my site and fix the issue or show me how to fix the issue. > > **Desvantagens**: I wish the software would allow me to re-email invoices to my customers. Also, wish there were an easier layout of the customers account showing each monthly billing and their payment applied against it, like Quickbooks does. it would really help when you are trying to explain to the customer if they missed a payment why their balance is what it is. They seem to get lost in understanding the receipt of their payment applied against their account. > > Overall, I am very happy with Softwater. ----- ### "Small system user" — 4.0/5 > **Reyna** | *20 de setembro de 2018* | Administração pública | Recommendation rating: 10.0/10 > > **Vantagens**: Keeps track of meter readings and in case of operator or mechanical error it gives you the flexibility to manually enter or change a reading. > > **Desvantagens**: Cannot print out previous statements and can only print the current month. After receiving a payment a statement cannot be printed with new balance. Must wait for month to close. > > Tech support is always ready to help and friendly. Our system serves around 150 customers and we are very satisfied with the software. ----- ### "Good Software... EXCELLENT Customer Service" — 4.0/5 > **Heather** | *28 de setembro de 2018* | Administração pública | Recommendation rating: 8.0/10 > > **Vantagens**: The windows are easy to navigate through with easy to follow instructions available in the Help Function. Tracking current usage and bills is easy to do. We are a small company and I'm sure there are features we are not able or are impractical for us to use. I'm very new to the position and to SoftWater so I particularly appreciate the help of the customer service staff. They are always available to help guide or even access remotely and show me how to accomplish what I need to do. > > **Desvantagens**: I really don't like that you have to close out of any window you are currently in to access another. It makes for frustrating and extra steps that could easily be avoided. The Biggest help for us would be integration with Quick-books. At present all information entered into our Softwater Program must be reentered into Quick-books not only taking extra time but allowing the possibility of errors in data entry. > > Overall, I find the Customer Service reps excellent they always have an answer or find one for us and never get frustrated by my beginner questions even when i have to ask 2 - 3 times. I'm sure there are ways to make the system more efficient and integrate easier with other office software. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/17163/softwater?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/17163/softwater) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data