--- description: Tudo sobre Airim: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Airim - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/30671/customer-experience/software) > [Airim](/software/170519/airim) # Airim Canonical: https://www.capterra.pt/software/170519/airim > Economize o tempo valioso de seus clientes para encontrar informações em um site ou aplicativo da Internet. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Airim? Sites de alto tráfego ou aplicativos da Internet que desejam implementar um autoatendimento completo para seus clientes. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 5 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Airim - **Location**: Newark, EUA - **Founded**: 2017 ## Commercial Context - **Preço inicial**: 209,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, dinamarquês, espanhol, finlandês, francês, indonésio, inglês, italiano, neerlandês, norueguês, português, russo, sueco, árabe - **Available Countries**: Austrália, Canadá, Estados Unidos, Reino Unido, Índia ## Recursos - Análise de texto - Gestão da comunicação - Painel - Relatórios e análise de dados - Third-Party Integrations - Vários idiomas ## Integrations (10 total) - Crisp - Drift - Freshdesk - Intercom - Mailchimp - Meta for Business - Pipedrive - Salesforce Starter - Zapier - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (945 reviews) 3. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Weave](https://www.capterra.pt/software/141842/weave) — 4.3/5 (668 reviews) ## Avaliações ### "One of the best self-service bots to capture leads" — 4.0/5 > **Debdut** | *13 de agosto de 2018* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: 1. FAQ features is awesome 2. In-bot survey feature is great and helps in collecting leads > > **Desvantagens**: 1. Analytics can be better. More datapoint needed. > > Pretty good\! One of the best tools to collect leads if you have B2B target audience. ----- ### "Excellent add on for any website" — 5.0/5 > **Swetang** | *11 de agosto de 2018* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: Great for content heavy websites. Users can easily browse through all the FAQs > > **Desvantagens**: Some issues with website page width, especially with wordpress. > > Great experience. Recommending to everybody ----- ### "AIRIM Review: Team Scripbox" — 4.0/5 > **Avaliador Verificado** | *11 de agosto de 2018* | Gestão de investimentos | Recommendation rating: 8.0/10 > > **Vantagens**: The FAQ based navigation across the whole website is a whole new concept in itself. The tool also has an analytics feature built in, to help track "Whom we lost and where we lost them, if any AND whom we locked and how we locked them, if any". From a purely business perspective, this has led to lesser live chat volumes coming in. From a technical perspective, this tool goes beyond merely being a chat bot. > > **Desvantagens**: The tool is not mature yet. It needs a whole lot of tweaks and the AIRIM team has been constantly at work, to get all these changes done. And as always, people learn from mistakes or from feedbacks, thats how the learning curve is. Hope they bring us the best with all the feedbacks given to them personally. > > Let me put this to the point: Business problems solved- Chat volumes have gone down AND Call volumes have equally gone down, which means our customers dont find the need to call us, they are able to figure out the answers to their queries using the bot. Benefits realised- Lesser chat volume per agent, better Quality as the process time per call increases with lesser call volume. ----- ### "Marvelous product" — 5.0/5 > **Raghu** | *14 de agosto de 2018* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: UI design is simple awesome , very user-friendly , we can customize our own way I strongly recommend to friends to use this product > > **Desvantagens**: Main thing is image, if image is square shape it must be fixed in circle, but it's not fixing , it's taking square only, overall great > > Customers are eailsy generated through this airim, within no time we can respond their queries i love this airim product ----- ### "Greater control, conversions and insights" — 5.0/5 > **Bharat** | *14 de agosto de 2018* | Arquitetura e planejamento | Recommendation rating: 9.0/10 > > **Vantagens**: The fact that this is pretty much a self-configure and self-manage tool and you as a business owner can decide on how to create and structure the user journey to meet your business goals. If used creatively, Airim can help unlock great value both, to the users and to the business. The analytics dashboard gives simple and clear actionable insights that can be used to refine the process of information discovery for the users. > > **Desvantagens**: Nothing glaring to complain about. However, the UI can be made a bit more slick to give a sense of premiumness to the product. ## Links - [View on Capterra](https://www.capterra.pt/software/170519/airim) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data