--- description: Tudo sobre IT Glue: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IT Glue - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software MSP](/directory/30921/msp/software) > [IT Glue](/software/170401/itglue) # IT Glue Canonical: https://www.capterra.pt/software/170401/itglue Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/170401/itglue?page=2) > O IT Glue é uma plataforma de documentação premiada, ajudando os provedores de TI a reduzir drasticamente o tempo desperdiçado em busca de informações. > > Verdict: Rated **4.6/5** by 331 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa IT Glue? O IT Glue foi projetado para profissionais de TI. O foco é o mercado de fornecedores de serviços gerenciados (MSP na sigla em inglês). ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 331 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kaseya - **Location**: Miami, EUA - **Founded**: 2004 ## Commercial Context - **Preço inicial**: 29,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, Chipre, Dinamarca, Emirados Árabes Unidos, Estados Unidos, Estónia, Finlândia, França, Hong Kong, RAE da China, Irlanda, Israel, Macau, RAE da China, Malásia, Noruega, Nova Zelândia, Países Baixos, Reino Unido and 5 more ## Recursos - Alertas/notificações - Armazenamento de documentos - Arrastar e soltar - Automatização de processos e fluxos de trabalho - Backup e recuperação - Captura de documentos - Catalog Management - Compartilhamento de arquivos - Controle de versões - Controle do processo de aprovação - Controles/permissões de acesso - Edição de texto - Ferramentas de colaboração - Gerenciamento de configuração - Gerenciamento de credenciais - Gerenciamento de documentação - Gerenciamento de tickets de suporte - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão de ativos de TI - Gestão de auditorias - Gestão de conformidade - Gestão de contratos e licenças - Gestão de edição - Gestão de estoques - Gestão de fornecedores - Gestão de políticas - Gestão do conhecimento - Gestão do fluxo de trabalho - Imagem de marca personalizável - Incorporação - Indicadores de desempenho - Logon único - Mapeamento de relacionamentos - Marcação - Modelos - Monitoramento remoto e gestão - Painel - Pesquisa de texto completo - Pesquisa e filtro - Portal de autoatendimento - Rastreamento de Mudanças - Rastreamento de ativos de TI - Rastreamento de conformidade - Rastreamento de recursos - Real-Time Notifications - Relatórios de TI - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations ... and 4 more features ## Integrations (61 total) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA ... and 46 more integrations ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) ## Categorias relacionadas - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Sistemas de Gerenciamento de Senhas](https://www.capterra.pt/directory/30923/password-management/software) - [Sistemas de Gestão de Fornecedores](https://www.capterra.pt/directory/10024/vendor-management/software) - [Software de Gestão de Ativos](https://www.capterra.pt/directory/30203/digital-asset-management/software) - [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software) ## Alternativas 1. [NinjaOne](https://www.capterra.pt/software/165889/ninjaone) — 4.7/5 (282 reviews) 2. [N-central](https://www.capterra.pt/software/13803/n-central) — 4.1/5 (195 reviews) 3. [N-sight RMM](https://www.capterra.pt/software/163344/n-sight) — 4.3/5 (194 reviews) 4. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (446 reviews) 5. [Pulseway](https://www.capterra.pt/software/141792/pulseway) — 4.7/5 (310 reviews) ## Avaliações ### "Useful for Teams Trying to Track Their Tech" — 4.0/5 > **Larry** | *2 de junho de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 8.0/10 > > **Vantagens**: The search tool is so fast\! It makes look ups a breeze\! Entries are well-organized and have lots of options for capturing information. I like how you can save information and re-use it on later entries. (like brand and model, for example) I like how you can see activity in the app, and see what data has been added and by whom. > > **Desvantagens**: It has lots of options for capturing and sharing information. All those choices and options are almost overwhelming and can make getting started a challenge. > > Overall, we use IT Glue for tracking our assets. It's pretty easy to open and perform a search. It is nice to have not just hardware, but certificates and domain information, as well. ----- ### "Reliable, Feature-Rich, and Easy to Use" — 5.0/5 > **Cheri** | *16 de setembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: IT Glue is very intuitive, and I especially appreciate how easy it is to link assets to applications and services. The platform continues to improve with useful features, and the available APIs make it highly adaptable. > > **Desvantagens**: Honestly, I can’t think of any significant downsides. Compared to other documentation platforms I’ve used in the MSP space, IT Glue stands out as top tier. > > My experience with IT Glue has been excellent. It makes documentation efficient and accessible, which directly improves both internal operations and client support. The combination of ease of use, ongoing feature development, and strong integrations makes it a go-to solution for MSP documentation. ----- ### "Great product that's a bit too expensive" — 3.0/5 > **Drew** | *21 de março de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: It has a lot of options for all the IT documenting you could desire. > > **Desvantagens**: It is expensive. Many parts of it are needlessly convoluted. The integrations with other Kaseya products is lacklustre. ----- ### "IT Glue - A solid platform that's always improving" — 5.0/5 > **Sukhjit** | *10 de dezembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: With Kaseya now integration its whole stack together - the benefit of organizing all your data into IT Glue just continues to improve with time. We've been able to integrate data from 365 (licenses, bitlocker, intune, users, etc) right into a customers org, securely share credentials, grant customers access via MyGlue, build out Network Maps - the list just goes on and on. They're constantly improving and taking feedback from the community - very happy with the future of the platform. > > **Desvantagens**: Like any platform - it's about the time and effort you put in. The initial time to get going was definitely a lot in our case since we had just a long history of half-hearted documentation and a lot of stale data everywhere. > > Recommend it every MSP I know. Put in the time and effort to manage it properly and you'll reap massive rewards. ----- ### "Amazing Documentation and Management\!" — 5.0/5 > **Avaliador Verificado** | *16 de setembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: IT Glue has this feature Cooper Copilot Smart SOP Generator that allows you to basically record the steps you take for a procedure and automatically documents it. This is an amazing feature and creates an easy way to create documentation that can easily be shared with team members. > > **Desvantagens**: I would like the domain and SSL tracker to also monitor the website for downtime. I don't like the way it creates a default location completing certain actions, even when an address already exists. > > IT is really great. It provides an easy to document processes, manage passwords and collaborate with teams. Using the simple account/security management, we were able to onboard our first employee and give them access to all the account they need. This includes documentation and passwords to jump in and start working right away. ----- Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/170401/itglue?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/170401/itglue) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data