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Avaliações do ManageEngine Endpoint Central

Sobre ManageEngine Endpoint Central

Ajuda os administradores a automatizarem, padronizarem, protegerem e auditarem a rede Windows. Desktop Central agora apoia MDM também.

Saiba mais sobre o ManageEngine Endpoint Central

Vantagens:

Patch Management is great, windows integration is full.

Desvantagens:

It takes a while to get your head around how updates are applied - it is quite 'batchy. The MDM UI is sometimes a bit confusing.

Notas do ManageEngine Endpoint Central

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,4
Recursos
4,5
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,6/10

O ManageEngine Endpoint Central tem uma classificação geral de 4,5 em 5 estrelas com base em 753 avaliações de usuários no Capterra.

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Filtrar avaliações (753)

DANILO
Owner, Brasil
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

Excelente solução

5,0 há 2 meses

Comentários: Utilizo as soluções da Zoho desde 2017 e conheci a pouco tempo a solução Maneged Engine. Estou gostando

Vantagens:

Vários recursos em uma unica plataforma, facilitando a gestão de equipes e clientes

Desvantagens:

Alguns recursos ainda precisam ser analisados e estudados mas por enquanto não consigo pontar negativamente.

Andrey
IT Consultant, Brasil
Relações governamentais, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A melhor ferramenta de gestão

5,0 há 3 anos

Vantagens:

As automações que a ferramenta oferece, facilitam muito o trabalho. Várias ferramentas que economizam tempo e maximizam a produção.

Desvantagens:

A quantidade de atualizações é um pouco excessiva e não permitiram que utilizasse a licença atual para migrar para o ambiente Cloud da ManageEngine.

Sandro Roberto
Sandro Roberto
Assistente Administrativo, Brasil
Usuário do LinkedIn Verificado
Organização cívica e social, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Gerenciamento remoto eficaz e confiável é a marca do Manage Engine Desktop Central

5,0 há 3 anos

Vantagens:

Facilidade de conexão com o PC ou o dispositivo móvel remotamente. Fácil acesso à maquina do usuário com toda segurança, como se estivesse lá fisicamente, intuitivo, prático, ágil e muito estável sem perder o trabalho que está sendo realizado. Fácil transferência de arquivos, possibilidades de várias configurações para facilitar o trabalho remoto

Desvantagens:

No momento não há nada que eu não goste na utilização da ferramenta. Tem deixado o trabalho mais fácil

Henrique
Henrique
Analista de Infraestrutura, Brasil
Usuário do LinkedIn Verificado
Manutenção predial, 51 - 200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Teste de Viabilidade de uso

4,0 há 6 meses

Comentários: Muito positiva na utilização dos recursos.

Vantagens:

Gerenciamento dos Endpoints e Gestão de Patch muito importantes no dia a dia e fácil utilização da ferramenta.

Desvantagens:

Custo elevado principalmente para inclussão de add-in

Saulo
Infrastructure Analyst, Brasil
Serviços e tecnologia da informação, 11 - 50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Ótima ferramenta de gestão

4,0 há 2 anos

Comentários: Não tive tempo suficiente para aplicar 100% em nosso ambiente. O período de teste acabou.

Vantagens:

A ferramenta atende exatamente as necessidades que precisamos para administrar e gerenciar nossos ativos.

Desvantagens:

Até o momento não encontrei um ponto negativo.

Carlos
Ceo, Brasil
Segurança de rede e informática, 11 - 50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Estou gostando

4,0 há 2 anos

Vantagens:

O poder de gerenciar todos meus dispositivos.

Desvantagens:

As opções de licenciamento, as opções de on-premises poderia ter a opção de pagamento por mês.

Carlos
Carlos
CISO, Espanha
Usuário do LinkedIn Verificado
Produção audivisual, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Highly recommended

5,0 há 4 semanas Novo

Vantagens:

This software stands out as the premier solution for patch management, software distribution, and management of external devices. Its lightweight nature and straightforward deployment process are significant advantages. A key feature of Endpoint Central is the assurance provided by having inventory management, patch updates, and mobile device management all integrated within a single service.

Desvantagens:

Support in Europe and in Spanish could be improved

Antony
Head of Group IT Operations, GB
Atacadistas, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Endpoint Central, the essential component to your environment.

4,0 há 2 meses

Comentários: It’s worked well and is not overly complex, it’s easy to patch the system itself and does what we expect it to without a large administration cost. So overall I am very happy with it as a product and predict we will be using it for a long time.

Vantagens:

We chose this initially bevause we needed a central management system and we already had a couple of other products from the same vendor. I liked most the familiarity of layout, simplistic management and usability. The primary functions all work well and do what most others do but the ui makes it easier to manage.

Desvantagens:

Some of the pop ups don’t look that slick for the end user and some of the prompting and pointers have an element of “written by someone who doesn’t speak my primary language.” This is a small point but from the outside could be relatively easily fixed.

Andrew
IT Manager, EUA
E-Learning, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Updated Review after 7 mo We won’t renew annual subscription

3,0 há 2 semanas Novo

Comentários: Not extremely pleased with Endpoint Central Cloud UEM. For what we ultimately use in the suite we could’ve saved money and used either a different ManageEngine / ZoHo product or a different software altogether.
I’m not meaning to sound so hard on them, but I’m just not happy with what we got for the cost. We won’t be renewing the annual subscription.

Vantagens:

Documentation is very helpful, customer service is generally very good and prompt at answering. There are a lot of included features in endpoint central uem edition (we used endpoint central uem cloud). Windows OS features work often. Remote access feature is good. Patch management works.

Desvantagens:

Limited features for MacOS and extremely few for Linux although some problems may be limited by the OS. Enrollment was a pain for Mac and Linux and provided few benefits. (No MdM for Linux. MDM required and included for macOS, but provided few benefits.) Advertising on the ManageEngine website and Endpoint Central website promised way more than it delivers. Especially for multi OS features. Very windows-centric.

Dewain
I.T. Manager, EUA
Serviços financeiros, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fantastic, Inexpensive software that is great to use.

5,0 há 3 meses

Comentários: We have loved it from the start.
We purchased another desktop management software for a ridiculous amount, it was so crappy that we also had to pay someone to be onsite for a week to install and configure it. and it turned out to be total garbage. we bought endpoint central for literally 1/20th of the price and was up and going in an hour.

Vantagens:

They've done a fantastic job with the intuitiveness of the software. things are where you logically think they should be, and you can click on links to get information that you should. so much software out there is overpriced garbage. We bought this at a fraction of other bloated garbage and were up and running in minutes.

Desvantagens:

There's not much to dislike. the only issue i've ever had is an update broke a part of the software, but support was so good they sent me another update to fix it.

Nicholas
Technology Administrator, EUA
Bens de consumo, 51 - 200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

Seems like a good fit so far

4,0 há 3 semanas Novo

Comentários: Its been great so far as we are trying to find a way to keep our remote teams secure and supported without being overbearing.

Vantagens:

The plethora of capabilities that are included with the cost. For the most part, it does everything well and is easy to understand.

Desvantagens:

One major ability we would like to consolidate is Remote Control/Access. This tool has it, and its a B+ level tool. It seems to struggle with slower internet connections (some remote workers have a slower speed), and its ability to show what computers are actually live/sleep/shutdown is not as good as Teamviewer (it takes 30seconds to a minute for it to update in the control center, while Teamviewer was instant).

Tony
Senior Systems Support, GB
Automotivo, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Endpoint Central - Powerful tools made simple

4,0 há 2 meses Novo

Comentários: Great product that is cheap (compared to other competitors) and the support from ManageEngine is great too. There are plenty of help guides to assist in setting up and live support is a click away in the application and they respond quickly to any issues that you have.

Vantagens:

The cost compared to the features is outstanding. You get a lot of tools to help support the organisation and the remote desktop support is superb and easy to use for both the admin and the end user.

Desvantagens:

Not all features are unlocked and need extra payment to unlock them. You end up with the console having the features listed but being unable to use them as you do not have a license. This is annoying and would prefer not to have the options listed if you cannot use them.

Avaliador Verificado
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Endpoint Central: [sensitive content hidden] Faces a Formidable Foe in IT Endpoint Management, but Will overcome F-15?

4,0 há 3 semanas Novo

Comentários: Definitely it is above standard endpoint management systems in the market, but may not be the top, it strikes balance on the costing vs features and quality.

Vantagens:

Unified Endpoint Management system that help IT team to manage 200 endpoints across multiple sites.

Desvantagens:

Endpoint Central client agent which behind few minor version would get disconnected and need reinstallation.

Eduardo
IT Manager, México
Hotelaria, 501 - 1 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Corporate selected - Very good local solution

5,0 mês passado Novo

Comentários: The platform was mandated by our corporate office, and it solves a very important patchment deployment task.

Vantagens:

Cloud Based Replaces WSUS Updates BIOS GPO Deployment

Desvantagens:

The configuration process is complex but straightforward

Pierre T.
Server Administrator, Canadá
Hospitais e Saúde, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A complete solution with many add-on options

5,0 há 2 meses

Comentários: Both the software and online support for Manage Engine have permitted us to have a functional platform from which we can manage and automate most of our daily tasks. Updates deployment, system reimaging and image backup are all features that manage Engine turns from a difficult task, to a fully automated process.

Vantagens:

The Ease of use and ability to license add-ons to the dashboard. All of the required information is organized in an easy-to-use, easy-to-access fashion.

Desvantagens:

As much as I like all of the add-ons, it would be nice if some of them were part of the base package. Bitlocker deployments, gateway services, login MFAs, etc.

Daniel
Daniel
Remote Support Team Leader, GB
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 1 001 - 5 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

An IT product you cannot do without

5,0 há 3 semanas Novo

Vantagens:

Patch Management is a very strong feature we use a lot.

Desvantagens:

The ability to customise the permissions for technicians. Inability to download agent exe with basic technician lever permissions

Dale
IT, EUA
Armazéns, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

MEDC is an important tool for us.

5,0 há 4 anos

Comentários: Patching is a breeze. RDP has saved me a lot of headaches since I don't always remember the FQDN of every machine in the building. Helps let me know if systems are down. Overall its a tool I cant live without at this point.

Vantagens:

Inventory features. Makes it really easy to see what PC's are running and who is using them. Login history, Windows patching, software inventories, warranty information (except for HP) and a great built in RDP feature. This software makes life a LOT easier. Its pricing is pretty competitive for everything it offers. We have stuck with it for almost 3 years and don't plan to switch away unless there is a drastic change in its price or functionality. So far I would give it a solid 9.5/10.

Desvantagens:

When you hit your license limit, if you don't realize it, and you do another installation, removing the license from an unused computer doesn't activate the one you were initially trying to activate. Often requiring you to jump through a little bit of hoops to get it going. Always make sure you have a free license prior to the install. The only other thing I would truly consider a con is some of the features are more buried then they should be, and its not always immediately obvious where your going to find what you are looking for. Once you have used it for a while, you get used to it though and its a non-issue.

Resposta do ManageEngine

há 4 anos

Hello Dale, Greetings from ManageEngine! We're delighted that you like the multifariousness of Desktop Central and the fact that it has been making your job seamless for the past three years. We hope our product has aced in helping you with endpoint security and management. We are working towards creating better visibility in terms of the user interface. If you require further assistance with the product UI, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].

Robert
IT Manager, EUA
Administração pública, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Desktop Central - try it! You may wonder how you lived without it before.

4,0 há 2 anos

Comentários: Overall, I really enjoy their products. I have used their other offerings and have been pleased with how easy their software is to learn and use. I really like the reporting features, even if they are a bit plain. But, the data in the reports is spot on. It would be nice to have a way to spice up the reporting templates a bit for non-technical management. I've tried other patching products over the years, but I've always recommended Desktop Central to my clients to at least try. Almost all of them end up purchasing Desktop Central!

Vantagens:

Desktop Central is very easy to set up. As long as you follow the requirements for opening ports, you should be able to install and start using the product very quickly. The product can be used for free with up to 25 clients, so you can really "kick the tires" and get a full idea of if this is the product for you. It is reasonably fast, and the learning curve is fairly easy and straightforward. The training videos are not bad and cover most of what I needed to learn to use the product. I've worked with the support team only a few times over the last several years, so that's a bonus for me. Their support was knowledgeable, and was able to solve my issues within one or two email exchanges. They do offer phone support, but this was not an option I prefer to use, so I can't comment much on that. I now use several products from ManageEngine, and it is great how once you use one of their products, you should be comfortable with their other offerings.

Desvantagens:

It took me a little while to learn HOW the product works, and what the developers' thought process was at first. Once I got that part, the use of the product really fell into place for me rather quickly. I think the learning curve for this software is much easier than other products, but you do have to at least look over the intro manuals the first couple of times you use the product. I'd love to see the company make more training videos using native North American English speakers. ManageEngine is an Indian company, and while their team absolutely knows their stuff, it can be challenging (at least for me) to work with the Indian speaking and writing style of English.

Calvert
IT Engineer, GB
Hospitais e Saúde, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Pleasantly Surprised

4,0 há 11 meses

Comentários: It provides visibility across the network for all devices (EUC and Servers) with the ability to manage them. Being able to roll out patches, config changes and interact with users and their devices from one place is exactly what I was looking for when I was tasked with coming up with a solution. I initially came up with two solutions, but I am happy that this has worked out so well.

Vantagens:

Intuitive layout, finding things is relatively easy and figuring out most things is straightforward.Even in a trial, the support is very responsive and always on hand to assist. I like that each page has a link to the support team and I can interact with them from where I am on the site instead of logging into a different portal and logging a ticket. It seems some logical thought was put into developing the user interaction.An extensive set of features and functions is included right out of the box, so you can get up and running quickly. The most challenging part for me was figuring out how to get the agent on devices that AD or the network complained about. Once the agent is on, I have full control over the device and am able to gather a lot of information which, as any IT Admin will agree, is crucial for making sound decisions.

Desvantagens:

The UI looks a little dated and could do with some paint. Even if it isn't for everyone, some users may prefer how it currently looks. In that case, the opportunity to change the skin would be a nice bonus. Despite this, it's a great product that doesn't detract from the site's functionality.I'm surprised that the cloud version is behind the on-premise version in terms of functionality. Although saying that, it's not by much and the team has assured me that the functions are in development. So it will be very nice to see things like BitLocker management in the cloud version and improvements to the quality of the reports.I tried both the on-premise and cloud solutions, both of which work just fine. There are a few things I saw on the on-premise version that wasn't quite the same in the cloud (mentioned earlier). Additionally, at the time of writing this, there are a couple of improvements that I have suggested, namely in the area of managing multiple domains. This area still needs a little work.

Reed
IT Manager, Canadá
Transporte rodoviário e ferroviário, 201 - 500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Endpoint Central - Your One Stop Tool for Remote Monitoring Management and More!

5,0 há 6 meses

Comentários: We were looking for a solution that would allow us to deliver at the highest level from an ITSM standpoint. A few solutions were considered, however, EC checked all of the boxes in what we were looking for:1) SaaS solution that would allow us to manage our endpoints from a single pane of glass2) Centralized tool to automate patch management and gain an idea of which endpoints are missing patches3) Ability to automate software installs and image endpoint OS4) Mansge all assets - hardware and software - with ease and gain an understanding of budget spend and forecasts

Vantagens:

Patch Management, Asset Management and Tracking and the ability to automate software deployment are the best winning features for us.EC is very user friendly so the learning curve for my team of 5 was a smooth gradient.Working with support and our Customer Sucess Manager also provided us with a lot of great knowledge and training on how the solution would integrate with our current business processes. The integration went super smooth in terms of rolling out the EC agents and transitioning from our old tool.

Desvantagens:

I think the overall experience so far has been great, however, if I had to say one negative thing, would be the initial glitches encountered when we tried to remotely connect to our endpoints.First impression might be a bit intimidating when seeing all of the different options, however, when you begin drilling into each feature it becomes super intuitive.

Alex
HelpDesk, Espanha
Jogos e cassinos, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Probably the best option you could choose when taking a decision about MDM's.

5,0 há 9 meses

Vantagens:

What i liked the most was the centralized management you have with Endpoint Central, you can control everything, from everywhere, to anywhere.

Desvantagens:

In my opinion, the feature that i didn't like as much as others was the patch management, it is really good because you can easily control patches, but it is a little bit hard to understand from zero, how it works and how it is built, to get the best profit out of it.

Chris
Director of IT, EUA
Hospitais e Saúde, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

desktop Central: Affordable, yet complex

5,0 há 2 anos

Comentários: Sales was challenging as they expect you to be an expert on their product already. Installation was easy and the actual product is amazing.

Vantagens:

The one-stop shop for all IT endpoint tasks. We previously used multiple tools for patching, inventory, remote access, and software control. MEDC allows us to roll them all into one easy to use tool. The fact that it's cloud based is key as we try to minimize any on-prem services.

Desvantagens:

Some of the terms can be confusing, and the sheer number of different ME products makes selecting the correct product challenging. The sales team could use some training on how to properly assist potential customers on needs assessments and how their products align and especially interact.

Scott
Director of IT Services, EUA
Gestão da educação, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Please deliver

3,0 há 3 anos

Comentários: We loved all of the features, but they do not seem to live up to the description.

Vantagens:

OS Imaging is great when it works. The drivers are usually found and installed on the target properly. Inventory scanning is great, but seems to be intermittent. One day it will instantly find and scan newly images computers, and the next it will hang on the scanning

Desvantagens:

The ManageEngine suite of applications promises to be the best deployment, management and inventory control products, but they do not consistently deliver on the promise. ServiceDeskPlus and DescktopCentral do not talk to each other as seamlessly as they should when handing off asset information.

Morton
IT Manager- Service Delivery, Zâmbia
Bancos, 501 - 1 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the best ITSM Tool

5,0 há 2 anos

Comentários: It has made our endpoint management and deployment easy as we have automated most of the task using this product.

Vantagens:

The remote control functionality to provide remote help. Threat and patch management.

Desvantagens:

One feature i would love to have is ability to use software metering for web-based applications. this feature is currently not available in the software metering module.

Avaliador Verificado
Usuário do LinkedIn Verificado
Seguros, 1 001 - 5 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Desktop Central: Tech Perspective

5,0 há 4 anos

Comentários: Overall it is a good product and accomplishes our purposes.

Vantagens:

This software is really good shut the price and features it comes with. Replaces a lot of tools we have had to mismatch and put together all in one.

Desvantagens:

The user interface and language of the site is somewhat confusing and not intuitive. They have a log guides that help. Just not as intuitive as I had hoped.

Resposta do ManageEngine

há 4 anos

Hello, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central and it's unified approach. We hope our product has helped you with securing and managing all your endpoints, thereby replacing multiple tools that you've had to use in the past. If you require further assistance with the user interface, do write to us at [email protected]. Should you need any further information, please do not hesitate to write to us at [email protected].