Avaliações do Productive

Great software that has everything I need to run a profitable business.

Vantagens:

Productive is great because I have an overview of every segment of my company in one place. From sales, scheduling projects, communication management, employee management all the way to the reporting. We were paying multiple software apps, which was not only expensive but also confusing and time wasting. With Productive costs were cut down significantly. The support team is very responsive, always available and fast in helping us solve our issues.

Desvantagens:

It takes some time for setting up the organization and getting everybody on board, but with Productive help center and their support team that was done in a jiffy. The software is a bit robust due to its wide pallet of functionalities, so it has a bit steep learning curve.

Perfect even for a small company

Comentários: Really great, we'll keep using it as we grow bigger.

Vantagens:

It has everything you need - from task management (including subtasks and workflows!) to reporting and time management. The price is very reasonable, regardless of the number of users. Some project management software has affordable pricing for a small number of users, only to rip you off when your company grows.

Desvantagens:

Filters for tasks could have more options (e.g. date filter has only equal or not equal). It would be perfect to have a single overview of tasks across all projects. Currently, that is somehow possible but lacks more powerful filters.

Fatal bugs ruin an otherwise promising product

Comentários: Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Vantagens:

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Desvantagens:

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs: #1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend... #2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data. #3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Fantastic Support Team

Comentários: I love it. I've looked at other tools, and turned them down simply because of their lack of reporting and all-in-one capabilities. Despite smaller features like automation, note taking, and dependency being really attractive.

Vantagens:

We love that this tool is agency management in one tool! We can track projects / tasks, as well as record employee PTO, schedule work to manage capacity, and bill ALL IN THE SAME PLACE. Customer support is responsive and immensely helpful. Especially for explaining the parts of the tool that applies to areas outside our expertise (like finances).

Desvantagens:

The list layout leaves things to be desired in terms of design and organization of information. Would love to see automation, and the ability to mark tasks as dependent on / blocked by others come to the tool. The note taking tool is really basic and not co-write-friendly.

Productive Has Made Us More Productive

Comentários: It has been a good experience and I recommend it to many people. It can get a little cumbersome once you have a lot of data in there and we still haven't been able to transition over our Quickbooks sync to Productive. I would like some more training during times we can attend.

Vantagens:

I love that we can set up project budgets and track our progress against them in real-time so we can better allocate resources and determine our profit margins. I also appreciate that the company has a robust roadmap and is constantly adding new features. It is fundamentally easy to set up on the project side. There is a ton of flexibility with different views you can have for tasks. The ways you can slice and dice your data in here is a major win for agency owners.

Desvantagens:

The biggest thing we need is a way for our clients to submit tickets to our team so that we can tie it back to the project and if needed, add a new project scope, but there is no interface for clients to submit requests to us via Productive. We haven't found any ticketing software that will integrate with Productive either (maybe by Zapier, but we'd really just prefer to stay in Productive as much as possible).I would also like to be able to see more history on staff time off/vacation time. Once a year has been completed, the data got removed when their new allocation was given. The Dashboard view can use some improvement based on the priority of actions. I would also like to see time chronically from when my timer was started so I can see when it happened during the day, but if you use the timer feature and then switch to the calendar view, it throws all the entries to the top of the day for some reason.

The last project management and team collaboration software you will ever need

Comentários: Productive has been a huge game changer for us. Our team has taken on Productive and have been using it religiously for everything, something that was easily forgotten or avoided when we were using other software that wasn't as fast, intuitive and easy to use. From an admin point of view, it has made our work easier and quicker - giving us information and overviews for things that would have otherwise required custom integrations or hours in spreadsheets.

Vantagens:

We haven't had a single issue with Productive and have yet to hit a limitation or thing to improve. It has been such a breath of fresh air to come across an out-of-the-box solution that fits our team and way of working. It's clear that Productive listens to user feedback and quickly implements features and fixes. Their support is also outstanding - going above and beyond to provide excellent customer service.

Desvantagens:

Having tried 6 other project management and team collaboration software, I am pleased to say that Prodocutive has surpassed my expectations and there isn't anything that we don't like.

Gave me a running start

Comentários: I use Productive for my day-to-day operations and was able to do an integration with Trello using their API. This makes my invoicing a breeze and allows me to give time reports to my customers. There is a ton of other features (sales pipeline, scheduling, financial reports) I am not using, but just for the small part I am using, it is a big time saver.

Vantagens:

Productive has: - comprehensive feature set - ease of use - a tutorial to get you familiar with the different modules of the product - a decent price - customers can access the platform (when you grant them access) - an API to allow integrations with other components - responsive support (some bugs get fixed really fast)

Desvantagens:

- some structure elements may not be an exact match to your business (like with any product) - support is only during business hours, being a solo entrepreneur, problems don't always happen between 9-5 Monday-Friday - support could benefit from a ticketing system instead of a chat-based system - the task component have few features when compared with Trello. Strange for a company that brands itself as "more powerful than Trello and simpler to use than Jira" (https://www.productive.io/tour/project-management/).

Core functions are great - would be better with more

Comentários: Best experience hands down comes from the account management team, which deals with our issues swiftly and effectively. Almost every SAAS has 1 or 2 key differentiators, but Productive stands out in terms of their support and dedication to ensuring a positive customer relationship experience

Vantagens:

Everything is all in one place without the need of multiple softwares

Desvantagens:

Some features that are a no-brainer (eg. tracking non-billable proposal hours) should have been able to be directly tracked from the sales function instead of having to be tracked as internal hours. But these are nitty gritty details which should make way to Productive sometime in the near future

Every tool you need for an agency

Comentários: It's a great tool and the only one we found that ticks all the boxes for our business.

Vantagens:

Fully-featured with a continually improving product roadmap and excellent customer support.

Desvantagens:

Sometimes it's difficult to work out how much budget is remaining as the calculations don't always tally with my own figures. Some nuances in how the calculations are done I think. Some features have started to move to the 'premium' tier.

Attain NZ Productive review

Comentários: Love it.

Vantagens:

User experience - The team quickly were able to find their way around and use the product without issue

Desvantagens:

The accounting and reporting is ok, but sometimes is hard to invoice recurring projects in advance

A great project management tool for us

Vantagens:

For us it is one of the best options out there. And I recommend it especially if you want to better understand, analyse and forecast the profitability per resources, services offered, projects and tasks. In terms of task management it works smooth and easy, like any other premium task manager. The big differentiation comes in terms of budget tracking, expenses and resources overview. In the past 1.5 years since we use Productive.io it helped us to see some trends in terms of services that are profitable and see which clients / projects are not profitable. This way we managed to improve the overall performance of our business.

Desvantagens:

- The onboarding / initial setup can take a bit. Nothing too bad, but you might need a couple of days to get used with the UX.

The most feature-rich, easy to use PM we've ever used

Comentários: Overall, we are extremely happy with this tool. We tested 30 other products before committing to this, and its the best business decision we've made.

Vantagens:

We became an early client of these folks a few years ago. They are constantly rolling out new features, including a lot of specific requests we've made to them. They ALWAYS respond to our requests and update us on their status. They have, far-and-away, the most responsive customer service of any SAAS product we subscribe to. And the product is head and shoulders above any of the other tools we used over the years (we've trued dozens including all the big ones you've heard of)

Desvantagens:

It's meant to be an end-to-end solution for small-ish agencies. So beyond project management, there's financial reporting, invoicing, expense tracking (including Quickbooks integration), and sales tracking. The Sales tool is probably the least developed. It works great, and we use it, but it would be nice if it were more tightly integrated with the rest of the tool so revenue forecaster would be more accurate. There are a number of customization features, so were able to cobble together an adaquate tool (we previously used both Salesforce and Hubspot)

Very all-round and effective projectmanagement app

Comentários: I'm very happy with Productive and all its features, also the contact with the support is always very engaging!

Vantagens:

Productive shines in its range of features that just click with our wishes in managing projects. It keeps track of alle important aspects of tasks, budgeting, time, invoicing and reports we need to do our best job for our customers.

Desvantagens:

Productive could become better when it has a translation in Dutch, for our customers who are not as tech savvy as we are. The way projects can be invoiced could get some improvements, also bulk editing budgets.

I've never used a better piece of agency software

Comentários: I've never experienced working with a company quite like Productive. We have a remarkable relationship and they have built software that is perfect for us.

Vantagens:

Before Productive we used a miss match of software to keep our production company going. There were no good metrics or trackable KPIs to help guide the growth of our agency. We use productive to manage our entire workflow from sales lead to project invoice.

Desvantagens:

There isn't a thing I don't like about this software. We constantly communicate with their support team for features and changes to the software. They quickly consider these changes and implement them. The software is virtually perfect.

The best software in this space -- hands down!

Comentários: Overall, the experience has been amazing. We used to work out of a variety of systems to try to accomplish what we're able to do within Productive now. It streamlined our day-to-day operations and made reporting way easier.

Vantagens:

The product is robust yet streamlined at the same time. They simplify the UI to enhance the UX and make it easy for team members to jump right in. The flexibility with budgets has been the best feature for us, as we are able to put all shapes of budgets into the system and track them correctly and effectively across all of our projects.

Desvantagens:

I wish there was some way to create a production schedule within the projects so they could easily be visible at all times. Everything is tracked within this system EXCEPT for production schedules, so I feel most strongly about that element missing.

Complete product and A+ customer service

Vantagens:

I've used Productive for the past 7 months and it's been very, very helpful. As a project manager it offers you a great way to keep an eye on your running projects, upcoming deadlines, internal planning and much, much more. Besides that I must say that the customer service offered by Productive is the best I've experienced in my career so far. [SENSITIVE CONTENT HIDDEN] and his team are simply amazing, doing a great job assisting your every need and are more than happy to jump on a video call to help you out when needed. When asked to help me with a financial overview by using 'Insights' [SENSITIVE CONTENT HIDDEN] immediately took the liberty to create some overviews to show me what Productive is capable of which helped me out a lot.

Desvantagens:

In all honesty I didn't miss a feature. The team is constantly updating Productive as it is and if you have useful feedback they'll implement this within a few months. It's perfect.

Game Changer

Comentários: Productive has helped our team be more efficient on time and stay on budget. From an owner perspective, it has allowed me to closely monitor profitability, which I had slacked on before.

Vantagens:

The thing I liked most is the speed and design of the UI/UX alongside the feature set. We have tried most PM tools and this covers all that and more to help us run more efficiently and see the data we need.

Desvantagens:

I would really have to dig to find something I didn't like about the software. Most of the issues fell on me at the beginning with ways I should have been operating my agency before getting on Productive. So really there is nothing that I dislike.

Excellent all-in-one tool for productive running of the company. From sales to invoices, with all of

Comentários: productivity

Vantagens:

I've implemented Productive as a project management tool into my company ENTG 3 years ago. We are providing numerous digital services to our clients and big chunk of that is also production. When I tried it it was still in the early phases but basics as task and time management and contacts were covered. Since then, Productive had upgraded by listening to it's users like us into a tool that you can use for running a whole organization. We have our sales pipeline, our project management and profitability reports, scheduling from recently and even invoices creation through 1 click. Would really warmly recommend it to everyone that don't feel like bothering and paying to 5 different systems in order to get the same results that Productive can make in just one.

Desvantagens:

Mobile app is still not performing in the optimium experience like the web app, but it's still very usable and improving daily.

A good but expensive option

Comentários: It's good but certain aspects could be improved.

Vantagens:

I like the split of booked and billed hours, as well as the ease of invoicing

Desvantagens:

It's very expensive compared to similar products. The mobile app is clunky.

All-in-one capacity and resource planning tool

Vantagens:

Productive gives us an all-in-one view of our current and forecasted capacity, ideal for tracking team time, availability and profitability. Lots of insights available to help inform our business and excellent and reactive customer support team

Desvantagens:

We've had to implement a number of workarounds as it wasn't really designed for PR agencies with monthly retainers, more for project-based resourcing at ad/creative agencies. Also the holy grail is to link time (hours) and money (billings) into one view rather than separating them out - that is apparently in the roadmap but has been for a while!

Easy generated reports & great customer support

Vantagens:

- you can track tasks, estimates, worked time, billable time, revenue, costs, invoices, scheduling, time off and a lot more in one tool - checkups and reporting is easier than ever since you can filter and sort all the parameters you want and just export into .xls, .csv or .pdf - voila - their support is easy to reach (through the chat integrated to the same tool) and they are really responsive and fast - they are constantly improving features, so every few weeks you can expect some beta to be released and tested with the real users

Desvantagens:

- I don't like Productive's search functionality - it's not accurate enough nor fast enough - Boards and tasks are sometimes hard to manage, especially if the project is big

Productive is integral to our success

Comentários: Exceptional.

Vantagens:

The features are designed for an agency so we use most of them, all day, every day. What we really like is: 1. The user interface is superb - intuitive and fast to use. The best we have seen. 2. Help files and customer services is excellent. There hasn't been a question without a really satisfactory answer. There isn't another system we use that is anywhere near as easy to use as Productive is. Remote working puts more pressure on the system and it has supported the team now spread out over thousands of miles.

Desvantagens:

Not much - would like slightly more customisable templates to allow us to add more text and graphics to them.

Productive Is Awesome

Vantagens:

I've been in the advertising marketing business on the operations side for over 25 years. I've seen and used lots of Project/Financial/Resource Management software in my day, and this is by far the best one I've used. It It was easy to set up, user friendly and has great, actionable data.

Desvantagens:

The only con is the way hours are entered into the Resource Scheduling area. Its requires manual calculations that are a bit laborious.

Being intuitively productive

Comentários: Productive has been my go to product from the start to track my time, manage my budgets and create my invoices. Having 1 product that can do all these things (and more) gives me, as the end user, a peace of mind.

Vantagens:

The intuitiveness. Even the most complex features of the product are being made very easy to use.

Desvantagens:

Honestly, none I can think of currently.

Definitely the tool for a software agency

Comentários: With Productive we have been able to grow our business significantly.
From around 50 employees to almost 300 today it has been able to handle and support our growth.
Without it, I am sure many operational areas would be harder and spread across multiple systems.
Also special praise to the support and customer success team who are extremely responsive to any questions and potential issues.
Looking forward to many new features in the future!

Vantagens:

The software has been extremely stable and reliable. Constant new features, as well as regular design updates. Features like forecasting and insights are next-level features.

Desvantagens:

Maybe the area around customer/company data could be better handled. I see the reason why it was set up in the way it was, but some more form in this area would have actually helped us.