--- description: Tudo sobre Text Request: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de SMS em Massa](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.pt/software/167015/text-request Page: 1 / 49\ Seguinte: [Next page](https://www.capterra.pt/software/167015/text-request?page=2) > O Text Request é um serviço de mensagens de negócios on-line. Envie e receba mensagens SMS e MMS usando o seu número de escritório atual. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Text Request? Empresas que precisam de uma maneira melhor de se conectar. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 1193 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Text Request - **Location**: Chattanooga, EUA - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 59,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, Ilhas Virgens dos EUA ## Recursos - Acesso para Celular - Agendamento de campanhas - Alertas/notificações - Autoresponders - Banco de dados de funcionários - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Comunicação multicanal - Cupons móveis - Gerenciamento de comentários - Gerenciamento de contatos - Gestão da comunicação - Gestão de campanhas - Gestão de modelos - Gestão de respostas - Histórico de transcrições/chat - Histórico do cliente - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Monitoramento de revisões - Notificação de avaliações - Painel - Painel de atividades - Personalização - Personalização de mensagens - Rastreamento de interações - Relatórios e análise de dados - Relatórios e estatística - Respostas automáticas - Third-Party Integrations - Vários idiomas ## Integrations (9 total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software) ## Categorias relacionadas - [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software) - [Ferramentas de Comunicação Interna](https://www.capterra.pt/directory/31014/internal-communications/software) - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) - [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) ## Alternativas 1. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [WhatsApp](https://www.capterra.pt/software/180345/whatsapp) — 4.7/5 (16296 reviews) 3. [Viber](https://www.capterra.pt/software/180348/viber) — 4.4/5 (4058 reviews) 4. [Telegram](https://www.capterra.pt/software/180347/telegram) — 4.7/5 (6406 reviews) 5. [Thryv](https://www.capterra.pt/software/156926/thryv) — 4.2/5 (505 reviews) ## Avaliações ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20 de junho de 2024* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Desvantagens**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10 de dezembro de 2024* | E-Learning | Recommendation rating: 8.0/10 > > **Vantagens**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Desvantagens**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12 de dezembro de 2024* | E-Learning | Recommendation rating: 4.0/10 > > **Vantagens**: It worked when our normal system did not > > **Desvantagens**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- ### "It's okay, with exceptions." — 4.0/5 > **Tim** | *3 de dezembro de 2024* | Educação superior | Recommendation rating: 8.0/10 > > **Vantagens**: It's easy to use, but the Contacts List function doesn't work. I also need to be able to import a list of contacts and that seems to be a missing function. > > **Desvantagens**: The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. The training shows how to use it, but the link doesn't work. > > It's pretty easy except for the Contact List not being functional. I need to be able to import a list of contacts. ----- ### "Great Tool for Small Business" — 5.0/5 > **Jessica** | *8 de outubro de 2024* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: It was very easy to transfer our contact information over from our previous software. > > **Desvantagens**: The limitation when it comes to video and picture messages. > > We use it several times per day, every day\! It is user friendly and has saved us time and money\! ----- Page: 1 / 49\ Seguinte: [Next page](https://www.capterra.pt/software/167015/text-request?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/167015/text-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data