--- description: Tudo sobre RedmineUP: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RedmineUP - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Gestão de Projetos](/directory/30002/project-management/software) > [RedmineUP](/software/164588/helpdesk) # RedmineUP Canonical: https://www.capterra.pt/software/164588/helpdesk Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/164588/helpdesk?page=2) > Ferramenta de gestão de projetos baseada em nuvem com CRM, help desk, faturamento e muito mais. Sem taxa de instalação. Configuração gratuita. Avaliação gratuita. > > Verdict: Rated **4.4/5** by 18 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa RedmineUP? O RedmineUP é perfeito para empresas e equipes de TI: estúdios de desenvolvimento, hospedagem, agências de Internet, bem como empresas que procuram uma solução completa para lidar com vários processos em apenas uma ferramenta. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 18 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: RedmineUP - **Founded**: 2010 ## Commercial Context - **Preço inicial**: 83,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, checo, chinês, coreano, dinamarquês, espanhol, finlandês, francês, húngaro, inglês, irlandês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano, árabe - **Available Countries**: Alemanha, Arménia, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Rússia, Índia ## Recursos - Cobrança e faturamento - Compartilhamento de arquivos - Controle de horas e despesas - Controle de marcos - Ferramentas de colaboração - Gerenciamento de documentos - Gestão de calendários - Gestão de carteira - Gestão de edição - Gestão de orçamento - Gestão de pendências - Gestão de recursos - Gestão de tarefas - Gestão do fluxo de trabalho - Planificação/Programação de projetos - Priorização - Rastreamento do projeto - Seguimento de relatórios/projetos - Seguimento de status - Visualização de Gantt/linha do tempo ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Gestão de Projetos](https://www.capterra.pt/directory/30002/project-management/software) ## Categorias relacionadas - [Ferramentas de Gestão de Projetos](https://www.capterra.pt/directory/30002/project-management/software) - [Sistemas de Gestão de Projetos de TI](https://www.capterra.pt/directory/30952/it-project-management/software) - [Software Agile](https://www.capterra.pt/directory/31556/agile-project-management-tools/software) ## Alternativas 1. [Jira](https://www.capterra.pt/software/19319/jira) — 4.4/5 (15312 reviews) 2. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [Asana](https://www.capterra.pt/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Trello](https://www.capterra.pt/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [monday.com](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Avaliações ### "Quality plugins that make software design/development and support easier" — 5.0/5 > **Louis** | *8 de janeiro de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: Their plugins are easy to initially install and update, while providing advanced features unavailable in the Redmine Core. We have saved countless hours and improved the quality of our software releases by implementing these plugins. They help us stay organized and provide complete transparency to our team, all in one system. We have reduced the number of systems we use from 4+ down to 2. Combining project management, feature wishlists, version control tracking, time logs, and client support in one place. > > **Desvantagens**: Updates (new features) to plugins could come more frequently. Would like to see more improvements made based upon client requests. ----- ### "Good Experience with very few flaw. Software is solid." — 4.0/5 > **Nicola** | *11 de janeiro de 2018* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: - is a standard de facto - is base on a solid open source project that has more than 10 years of success - big community behind, you can find a thousand of developer able to help you - RedmineUP team has long experience and rich customization over the redmine core (CRM and Helpdesk over the all) - Redmine core lack of Customer Entity -\> RedmineUP added Customer Entity deep inside, the changed a good issue tracker in a more than good CRM (sales is ok, but helpdesk is the best) > > **Desvantagens**: - power comes at a cost: you need to learn something, effort is needed. - ruby is not C\# - if it's important for you: lacks of print and reporting (i mean ready to use print/report, i know there are reports inside but they are a sort of POC o Marketing stuff) > > Full automation of support ticket management. No more post-it, notes, or calls. Every ticket is tracked and processed in the correct workflow. ----- ### "RedmineUP review" — 3.0/5 > **Andrzej** | *24 de outubro de 2019* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: It has all basic functionalities we need to manage our projects. It is simple to learn and use. It is SaaS, so we do not need to worry about maintenance. > > **Desvantagens**: No way of enforcing user input on status changes. For instance, we have custom field Resolution that needs to be filled when a ticket is closed. We cannot create custom reports. The ones provided do not serve our needs. No way to define custom queries based on status changes. No way to define custom queries based on parent tickets properties. Financial modules do not have bulk edits. This is very painful and the reason why we are looking for alternatives. Financial modules are also very buggy, e.g. exports do not contain all available fields, localization errors (we use Polish). > > RedmineUP Cloud fulfills our basic needs. Due to shortcomings described in Cons, we end up exporting query results, importing them into spreadsheets and doing a lot of monitoring and reporting there. ----- ### "Very useful Redmine add-ons, simple and powerful" — 4.0/5 > **Valery** | *19 de junho de 2018* > > **Vantagens**: I'm using some RedmineUP plugins for last 3 years (Agile and Check-list). Both are easy to set up and use, very useful in the development process, good value for its price. Good technical support, minimum errors. Can recommend both plugins for development teams for the task prioritizing, daily planning and more detailed task descriptions. > > **Desvantagens**: There are none at all :) I think both used plugins are well designed and coded, and both of them solves exact problems in development process - task templates and details, agile process of development and planning. ----- ### "Easy, functional helpdesk solution with great price/value ratio" — 5.0/5 > **Grzegorz** | *27 de junho de 2017* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Ticket management with flexible permission for different team roles. Useful automation functions - autoresponders, canned messages, allows a use of macros. Shows client data including recent tickets, projects where the client is involved into and else. Way cheaper than JIRA. > > **Desvantagens**: Only one - in self-hosted requires Redmine installed in order to be used. This is not a standalone application. > > We process ticket faster, and no single inquiry/message gets lost. Plus it gives great SLA reports and agent ratings. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/164588/helpdesk?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/164588/helpdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data