--- description: Tudo sobre SightMill: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SightMill - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Satisfação do Cliente](/directory/30541/customer-satisfaction/software) > [SightMill](/software/163826/sightmill-nps-software) # SightMill Canonical: https://www.capterra.pt/software/163826/sightmill-nps-software > O software Inovador Net Promoter Score (NPS) ajuda você a medir, analisar e atuar no feedback para melhorar o relacionamento com o cliente. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa SightMill? Se a empresa deseja melhorar o relacionamento com o cliente, SightMill é o ideal. Igualmente adequado para startups e grandes corporações, com ferramentas e recursos para atender necessidades, independentemente do tamanho. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 4 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 5.0/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: SightMill - **Location**: London, GB - **Founded**: 2017 ## Commercial Context - **Preço inicial**: 199,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, inglês, italiano, neerlandês - **Available Countries**: Alemanha, Andorra, Austrália, Bélgica, Canadá, Dinamarca, Estados Unidos, Finlândia, Irlanda, Islândia, Listenstaine, Luxemburgo, Malta, Mónaco, Noruega, Países Baixos, Reino Unido, Suécia, Suíça ## Recursos - Análise de dados visual - Análise de tendências - Análise de texto - Biblioteca de perguntas - Coleta de dados de multicanal - Coleta de respostas offline - Comentários anônimos - Distribuição de multicanal - Estrutura de pesquisas NPS - Ferramentas de colaboração - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gerenciamento de e-mails - Gestão da comunicação - Gestão de pesquisas/enquetes - Importação/exportação de dados - Marketing por e-mail - Modelos personalizáveis - Monitoramento de reclamações - NPS de clientes - Painel - Painel de atividades - Participação do cliente - Perguntas personalizáveis - Personalização de URL - Pesquisa por celular - Pesquisas de pulso - Questionários e feedback - Ramificação de perguntas - Rastreamento de engajamento - Relatórios e análise de dados - Segmentação - Segmentação de clientes - Third-Party Integrations - Vários idiomas ## Integrations (5 total) - Google Analytics 360 - Salesforce Platform - Slack - Zapier - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software) ## Categorias relacionadas - [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) - [Sistemas NPS (Net Promoter Score)](https://www.capterra.pt/directory/32075/nps/software) ## Alternativas 1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (945 reviews) 2. [Survicate](https://www.capterra.pt/software/132914/survicate) — 4.6/5 (99 reviews) 3. [Delighted](https://www.capterra.pt/software/157973/delighted) — 4.8/5 (57 reviews) 4. [Alchemer](https://www.capterra.pt/software/72549/alchemer) — 4.5/5 (319 reviews) 5. [SurveySparrow](https://www.capterra.pt/software/168823/surveysparrow) — 4.4/5 (121 reviews) ## Avaliações ### "Multi-site integration easier than expected" — 4.0/5 > **Adam** | *27 de novembro de 2018* | Gestão da educação | Recommendation rating: 9.0/10 > > **Vantagens**: We’ve implemented Sightmill on two occasions now, one for a client business and one for one of our own online ventures. Both times, we’ve had invaluable insights into what customers are really thinking. > > **Desvantagens**: Integrating with a client custom web service was harder than expected > > Any problems we encountered we very swiftly resolved, to their credit. ----- ### "A really valuable insight into customer experience when purchasing through our website." — 5.0/5 > **Anna** | *20 de julho de 2018* > > **Vantagens**: Very straightforward to install, even for the technologically challenged\! The survey results are easy to track and review and the verbatims have given us detailed insights into what we've got right and what we need to work on. There is always help available when needed - it's great that the SightMill team is so responsive. > > **Desvantagens**: We found some of the reporting tools a bit challenging to work with at first, but they have since been updated and there's now really nothing that we've a problem with. ----- ### "Great Software and a great Company to do business with\!" — 5.0/5 > **Avaliador Verificado** | *27 de novembro de 2018* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Easy to install, easy to use and very affordable. The reporting tools are clear and really provide valuable insight into what customers are thinking. And as a widely used industry standard, NPS is something we can use directly with our customers. Plus SightMill are a joy to work with - helpful and responsive at all times. > > **Desvantagens**: We were happy to insert the code ourselves which I imagine can sometimes be an issue for less able organisations > > I couldn't recommend more highly. Great product and great company. ----- ### "Easy setup and great features - a simple choice when implementing NPS by email and at live events" — 5.0/5 > **Ben** | *11 de agosto de 2017* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Basic functions are easy - impressive list of advanced features too which we are learning to use but seem intuitive. Great support when required to get us started > > **Desvantagens**: Integration to our CRM wasn't available when we started, but it's now been added to the roadmap so we look forward to adding that feature ## Links - [View on Capterra](https://www.capterra.pt/software/163826/sightmill-nps-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data