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a escolherem o melhor software

Sobre OneSignal

Omnichannel customer engagement, empowering mobile-first brands to drive customer retention through personalized cross-channel messaging.

Saiba mais sobre o OneSignal

Vantagens:

Supports major platforms for easy integration like WordPress.

Desvantagens:

OneSignal 503s quite often sometimes push notifications fail, although these issues have happened less and less over time.

Notas do OneSignal

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,5
Recursos
4,6
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,8/ 10

O OneSignal tem uma classificação geral de 4,7 em 5 estrelas com base em 99 avaliações de usuários no Capterra.

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Filtrar avaliações (99)

Antônio
Webmaster, Brasil
Serviços de informação, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Retenção de usuários com as notificações push

5,0 há 2 anos

Comentários: As Notificações Push me ajudaram a entender melhor o meu publico e o tipo de conteúdo que tenho que focar para trazer um maior numero de visitas ao meu site. Elas também fidelizam bastante o usuário por que eles conseguem selecionar melhor o conteúdo.

Vantagens:

As Notificações Push é o que eu mais uso e faz muita diferença no meu site. Com elas consigo reter uma boa parte da minha audiência e direcionar o meu conteúdo.

Desvantagens:

O layout é muito enrijecido, poderia ser um pouco mais adaptável em relação as cores e fontes do site ou app.

Marcio
CEO, Brasil
Mobiliário, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Tem teste grátis, mas achei complicado configurar.

5,0 há 2 anos

Vantagens:

Tem uma grande variedade de recursos, inclusive na conta gratuita.

Desvantagens:

A configuração não é simples de ser feita, precisa ter conhecimento de codificação. Além disso não tem documentação em português.

Fernando
Fernando
Cofounder, Brasil
Usuário do LinkedIn Verificado
E-Learning, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fácil integração e utilização

5,0 há 2 anos

Vantagens:

A ferramenta é bem fácil de usar com sites em Wordpress e sites em geral, bastando usar um plugin ou usar a integração via Tags. Tudo é bem fácil de usar e de enviar notificações e de colocar push on site.

Desvantagens:

No início a entrega era muito boa, mas com o tempo, a base ficou muito desengajada e não entregava quase nada. Antes a gente conseguia colocar muitas pessoas em uma live quando usávamos o push, mas depois o engajamento caiu muito. Acho que a ferramenta começou a não entregar bem o que mandávamos e acabamos cancelando o contrato na sequência. Os problemas começaram depois da entrega inteligente que foi implementada.

Jared
Jared
Marketing Specialist, EUA
Usuário do LinkedIn Verificado
Maquinário, 10 000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

The best software for marketing.

5,0 há 2 anos

Comentários: It is a much needed software as we are able to maintain a great connection with our clients, we have increased our client database, our clients are now attracted to our services, the interaction is very good and it has very good email automation and receptive on the part of our clientele.

Vantagens:

It is a simple software to configure, sending notifications is very fast, it makes it easy to always offer the best to our customers, we attract our customers thanks to the multiple functions that OneSignal offers, it is a very fast system, it has powerful customer segmentation, It is essential for us and for attracting new customers.

Desvantagens:

On one occasion notifications were delayed, we don't know why, but it has been a great concern for which we have not received a response. They must provide an answer to concerns that we are generally unaware of.

Victor
Victor
Head of Digital Intelligece, Panamá
Usuário do LinkedIn Verificado
Imprensa, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Using One Signal to increase user retention

5,0 há 3 anos

Comentários: We are using One Signal to engage visitors of our site and mobile apps.

Vantagens:

I like the user friendly admin panel for non tech-savvy users and the integration with many services/platforms.

Desvantagens:

I tThe pricing model has a big jump between the free version to the next tier. I will think in a mid-cost plan for small and medium size business.

Dave
owner, Austrália
E-Learning, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Nothing seems to work and sup[port hasnt been able to help at all

2,0 há 6 anos

Vantagens:

the concept is fantastic. Unfortunately with my experience they dont seem to deliver what is promised

Desvantagens:

Its very difficult to set up to a working standard (still not achieved even with support) despite it being an easy plugin. I can not get ANY subscribed users to actually receive any notifications. I have tried ALL troubleshooting options to no avail. 1/10 As support is in another country its more or less impossible for me to get any help.

Resposta do OneSignal

há 6 anos

Hi Dave. I'm sorry to hear you had difficulty getting OneSignal working. Our support team is based in the United States. We strive to reply to all support messages within 24 hours during the business week and help every client get successfully set up. We'd love for you to give us another shot.

Zeeshan
Self Employed, Índia
Desenvolvimento de programas, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

OneSignal Product Review 2024

5,0 ano passado

Comentários: OneSignal's standout feature are journeys, which enable users to create highly personalized and automated communication flows. These journeys help optimize every step of our communication funnel by allowing us to target specific segments of our audience with tailored messages at the right time. From onboarding new users to re-engaging dormant ones, OneSignal's journeys empower us to deliver timely and relevant notifications, leading to improved user engagement and conversion rates.

Vantagens:

Ease of implementation and use. Their documentation is robust, well written, and very easy to understand, and on top of that they have video tutorials on YouTube. They also have amazing support! I have only needed help from them once, while trying to use push notifications to update a Live Activity in iOS. I contacted them via their online chat system and got a very quick response. They stayed engaged until I had things working on my end. Brit in particular was super helpful! I can't recommend them strongly enough.

Desvantagens:

Absolutly nothing. There is no downside to using this service.

Avaliação anônima
Gestão da educação, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

OneSignal for android, ios and web applications ( Push Notifications )

5,0 há 7 meses

Vantagens:

I was able to control the Push Notifications for my web and mobile apps with OneSignal. It shows me the realtime updates and help me keeping my customers engaged with target devices. The ease of integration with push notifications is quite easy to implement.

Desvantagens:

With onesignal everything is fine for me However, If i want to send push notification to specifics users this is not possible with onesignal also if they could provide support of webhook applications it would be more fun :)

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Push notifications with ease no matter the platform!

4,0 há 7 meses

Comentários: Best out there when it comes to cross-platform push modifications, simple and clear UI, easy to redeploy using previews templates and has a very insightful instant dashboard with general stats

Vantagens:

Such an easy to setup and deploy platform, very intuitive UI for previews and internal tests across multiple platforms

Desvantagens:

User and admin management access and testing permission can be a bit unclear

João
Copywriter, Portugal
Jogos e cassinos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The perfect copywriter tool, but lacks the power of some competitors.

4,0 há 7 meses

Vantagens:

It's super easy to use from a copywriter's perspective. You get good and accurate previews of what'll be shown, CTA's work very well too. The setup was easy and customer support has always been fast and helpful.

Desvantagens:

Some of the configurations regarding segmentation and subscriber management aren't exactly the best or most detailed. My colleagues from IT also reported quite a few issues with API and setting up the pop-ups for acquiring subscribers to push notifications didn't always work perfectly.

Richard
Developer, GB
Ócio, viagens e turismo, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

I'm so glad I found OneSignal for web push notifications!

5,0 ano passado

Comentários: My overall experience with OneSignal has been overwhelmingly positive

Vantagens:

I was looking for a web push notification solution and had thought I would implement myself but the more I looked into it the more I realised this was a fairly complicated thing to do. Then I discovered OneSignal and they had done all the hard work for me. It was really simple to integrate with my website and I was able to get started for free which was great. I needed some assistance with a configuration issue and can vouch for their technical support. I was up and running with web push notifications in no time.

Desvantagens:

Honestly, I am yet to find any cons about using OneSignal for web push notifications

Annel
Director of Internship Program Parent Coordinator, EUA
Gestão da educação, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Resource

5,0 ano passado

Comentários: Perfect! Excellent! I love the resource.

Vantagens:

I love being able to add an image, an explanation/blurb and have a multi lingual message shared with our school community in real time.

Desvantagens:

I feel like the topic and sub topic is redundant

Moises
CTO, Argentina
Varejistas, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Solid product, easy to setup

4,0 há 11 meses

Vantagens:

It's documentation is up to date, customer support is always very attentive and excellent. It's easy to setup for engineering teams, and intuitive to use for marketing teams.

Desvantagens:

It's self-service tiers are very limited, and it's very easy to exceed them, event thought they aren't inexpensive.

Carlos
CEO, Argentina
Internet, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

All channel communications in one single platform

5,0 há 2 anos

Vantagens:

Communicating with our users in all the channel from the same platform. We see OneSignal as our "microservice" for notifications and alerts.

Desvantagens:

Api can be improve to be as good as SDK integrations

Hannes
Head of Mobile Development, Áustria
Serviços e tecnologia da informação, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great to get started but expensive if you want to use all features

4,0 há 4 anos

Comentários: Push integration for small-medium projects are easily done and quickly integrated. Helps getting started and reduces development time.

Vantagens:

It's really easy to set up push notifications for small projects with limited requirements. Implementation of the SDK is also well documented and done within 1-2 hours.

Desvantagens:

Recently they reduced features and push you to move to the paid plan (e.g. limited amount of segments, GDPR compliance only for paid users). This had a huge impact and pricing for apps with lots of active users get's expensive quickly.

Charalabos
Full Stack Web Developer, Grécia
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

OneSignal Review

5,0 ano passado

Vantagens:

I liked most the fact that the support team is doing a really good job and overall the customer experience and handling is top notch.

Desvantagens:

OneSignal offers many solutions. So far i have no complains. :)

Michael
Michael
CEO, Dinamarca
Usuário do LinkedIn Verificado
Internet, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

One click and you are ready

4,0 há 2 anos

Comentários: Easy to use and the price is fair.

Vantagens:

It is easy to use and the support is super if you need help

Desvantagens:

That they not have the opportunity to have a pop-up on mobile and tablet there can tell the users that they can get a push messages

Anshuman
Software Developer, Índia
Software, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best for Push Notifications

5,0 há 2 anos

Vantagens:

OneSignal is the best pushy notification service for Android and IOS apps. I used to integrate FCM in my projects but most of the times, the notifications weren't delivered. When switching to OneSignal, I discovered reliability and cost effectiveness.

Desvantagens:

They dashboard experience can be improved a bit. The dashboard is quite complex and on using for the first time, it seemed too complicated for me.

Tseliso
Marketing Manager, Lesoto
Jogos e cassinos, 201 - 500 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Push and In App notification review

5,0 há 2 anos

Comentários: It helps me retain my customers by being able to segment them and sent them relevant promotions. I can sent messages and time them according to when the user is most active. It helps me trigger a buy from my in active users.

Vantagens:

Current we are using push notifications and In app messages and they both have been impactful.

Desvantagens:

Currently I have not found a thing I dislike and I believe the reason is that I am still running on free plan.

Shereen
Shereen
Founder and Publisher, EUA
Usuário do LinkedIn Verificado
Imprensa, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great push alert system for news organizations

5,0 há 5 anos

Comentários: We use OneSignal to reliably push notifications to thousands of our newspaper readers about breaking news, weather events and emergencies. This keeps readers informed, while benefiting our organization by sending traffic to our site.

Vantagens:

Works well to push notifications about breaking news and other important stories to readers of our online newspaper. Works especially well for desktop users.

Desvantagens:

It is difficult for users to figure out how to opt out of notifications if they change their minds later, which has led to some problems. Not easy to configure for iOS.

Moh
Digital Marketing, Índia
Redação e edição de texto, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

OneSignal is Just Amazing

5,0 há 2 anos

Vantagens:

This tool is really amazing to send the push notifications.OneSignal helps us to send push notifications and do A/B testing to improve the overall click through rate.

Desvantagens:

Nahh.. nothing that i least like about OneSignal

Avaliador Verificado
Usuário do LinkedIn Verificado
Filantropia, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The Best Push Notification Service Around!

5,0 há 6 anos

Comentários: Love it!

Vantagens:

I absolutely love this software! I use it daily and am happy to pay for then upgrade because it helps me to reach, retain, and reconnect with my site visitors without me giving it much thought. Truly set and forget.

Desvantagens:

If you can. Integrate with just a few more email providers it would be awesome!

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

A Reliable Push Notification Solution

5,0 há 5 anos

Comentários: OneSignal is the best free push notification solution available. I tried a competitor’s product before switching to OneSignal, and OneSignal has been so much more reliable.

Vantagens:

We use OneSignal push notifications to alerts to our readers about breaking stories. OneSignal is reliable and delivers notifications within moments after we publish a story. This is important because the stories we publish impact the safety of our readers.

Desvantagens:

We have not run into any issues with OneSignal so far. The free option allows up to 30,000 web subscribers, so we’ll have to consider whether we can afford OneSignal’s paid plans after we reach that number.

Avaliador Verificado
Usuário do LinkedIn Verificado
Usou o software para: 6 a 12 meses
Fonte da avaliação

Beneficial for publishers

5,0 há 7 anos

Comentários: Sending free push notifications to my users.

Vantagens:

Using this plugin for a while. The plugin is very useful to send push notications to our visitors about latest posts. The most beautiful thing about this is it is free.

Desvantagens:

It send one push notification on chrome. If you will publish an another post then this push notification will overwrite the previous push notification.

Tariq
Full Stack Developer, Índia
E-Learning, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Pioneer in Push Notifications

5,0 há 2 anos

Vantagens:

Best thing that I like most in Onesignal is there A/B testing by creating various segments also Its AI based delivery is amazing it improves our campaign click through rate.

Desvantagens:

By using OneSignal I did not think there is anything that I least like about it.