We use 360 WiFi in our family hotel and restaurant. Works great as CRM and marketing tool.
Avaliado em 12/06/2017
Monika P.
Comentários: We were able to contact our customers and offer them special promotions to visit us again. Number of hotel bookings has increased and we noticed higher rate of repeat visits in both, hotel and restaurant.
Vantagens:
Don't be frightened with WiFi access point order. Once you activate it you will grow your customer base instantly. We were pleasantly surprised with automated marketing campaigns. Also, it was great to target last year hotel guests and encite them to visit us again, or to invite their friends.
We were able to contact our customers and offer them special promotions to visit us again. Number of hotel bookings has increased and we noticed higher rate of repeat visits in both, hotel and restaurant.
Desvantagens: Nothing to complain about. Maybe one or two more automated campaigns (would be nice to have a campaign for customer's birthday).
360 WiFi was recommended by a business partner. We were looking for a Guest Wi-Fi solution
Avaliado em 12/08/2017
Sandro J.
Vantagens: 360 WiFi was recommended by a business partner. We were looking for a Wi-Fi solution to grow customer list and to be able to communicate with our customers. What it seemed a Guest WiFi turned out to be amazing marketing automation tool. 360 Wifi allows you to set triggers and target customers when the time is right. We are growing our customer data base every single day, we noticed higher visit rates and most importantly, our customers love it too.
Desvantagens: Would be great if you could add more engagement formats. Otherwise, I have nothing to complain about
Using 360 WiFi at the shopping mall, we were able to collect customer data and drive engagement.
Avaliado em 11/06/2017
Marija V.
Vantagens:
Our main goal was to entice people to connect to Wi-Fi, collect more customer data, drive engagement and enhance customer experience at the mall. Set up was easy and the whole process went smoothly. Visitors were able to connect to free WiFi by entering their data and in return, they were given one-time discount voucher.
Our customer database is now growing every day, we are able to measure everything and 360 WiFi proved to be a great marketing tool too.
Really like benefits it brings for the businesses; easy to use for both, merchants and customers.
Avaliado em 05/06/2017
Steve O.
Vantagens: I like that it integrates with the POS. Also, 360 WiFi has been great at bringing customers back to the store (Win-back campaigns). 360 is an automated marketing and CRM software that boosts business and brings new customers in store. It has customer data base, event triggered marketing campaigns, dashboard with results tracking and major KPIs emphasized. It's connected to WiFi which makes the whole process easy...
Sound
Avaliado em 14/12/2017
Avaliador Verificado
Vantagens: Free trial is worth it so far; need more time to fully assess wifi 360’s total potential. Coverage has been perfect thus far.
Desvantagens: .
Nqobile N.
Create campaigns in ways that matter to customers & generate real engagement.
Avaliado em 06/06/2017
Katarina D.
Comentários: I've never had any complications, product/software itself is simple to use
Vantagens: No app download required for customers. Everything works through Facebook Messenger. We all know people nowadays are unlikely to download new apps on their smartphone, but FB Messenger is something we all use.
Desvantagens: .