--- description: Tudo sobre Avochato: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avochato - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Avochato](/software/161117/avochato) # Avochato Canonical: https://www.capterra.pt/software/161117/avochato Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/161117/avochato?page=2) > O Avochato é um CRM de mensagens entre equipes para dispositivos móveis que se integra ao Salesforce, Slack e milhares de plataformas através do Zapier. > > Verdict: Rated **4.7/5** by 135 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Avochato? Ele atende a empresas de todos os setores e portes. Alguns exemplos incluem seguros, agências de internação domiciliar, corretores de imóveis, concessionárias de automóveis, empresas de logística, serviços de entrega, comércio eletrônico e muito mais. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 135 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Avochato - **Location**: San Francisco, EUA - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 1,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, francês, hindi, inglês, russo - **Available Countries**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Alerts/Escalation - Autoresponders - Banco de dados do cliente - Bate-papo com o consumidor em tempo real - Bate-papo/Mensagens instantâneas - CRM - CRM Integration - Chatbot - Compartilhamento de arquivos - Criador de questionários - Cupons móveis - Ferramentas de colaboração - Formulário offline - Gerenciamento de contatos - Gestão da base de conhecimento - Gestão de call centers - Gestão de campanhas - Gestão de clientes - Gestão de comissões - Gestão de filas - Gestão de leads - Gestão de listas - Gestão de pessoal - Gestão de preços - Gestão de reservas - Histórico de transcrições/chat - Integração de telefonia por computador - Interface do agente - Macros e modelos de respostas - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Modelos personalizáveis - Orçamentos/estimativas - Personalização de mensagens - Portal de autoatendimento - Priorização - Qualificação de leads - Questionários e feedback - Rastreamento de edição - Rastreamento de interações - Relatórios e análise de dados - Reservas online - Respostas automáticas - Roteamento automático - Roteamento de chamadas - Suporte remoto - Transferência para atendente - Transferências/encaminhamento ... and 12 more features ## Integrations (11 total) - ChatGPT - Google Chrome - HubSpot CRM - Lasso CRM - Microsoft 365 - Microsoft Teams - Okta - Salesforce Sales Cloud - Shopify - Slack - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) ## Categorias relacionadas - [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software) - [Sistemas para Agência de Viagens](https://www.capterra.pt/directory/20034/travel-agency/software) - [Software para Imobiliárias](https://www.capterra.pt/directory/20049/real-estate-agency/software) - [Software de Mobile Marketing](https://www.capterra.pt/directory/31308/mobile-marketing/software) - [Software para Pesquisas SMS](https://www.capterra.pt/directory/32937/sms-survey/software) ## Alternativas 1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3412 reviews) 2. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4076 reviews) 3. [Milvus](https://www.capterra.pt/software/202528/milvus) — 4.8/5 (298 reviews) 4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [Zoho Desk](https://www.capterra.pt/software/169505/zoho-desk) — 4.5/5 (2212 reviews) ## Avaliações ### "Avochato Use" — 5.0/5 > **Lateef** | *16 de novembro de 2018* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: We love the product, simple to use and implement across the team. We use it for both day to day business as well as broadcast marketing. The ROI is great, the ease of use simple and feature requests are handled promptly. > > **Desvantagens**: At first we faced some challenges on the marketing end, when we got on the phone with our rep, he and his team implemented changes to customize the software for us and everything has been well since. Just ask them I would say. ----- ### "Avochato" — 4.0/5 > **Eric** | *16 de novembro de 2018* | Educação superior | Recommendation rating: 7.0/10 > > **Vantagens**: I like that you can assign names to phone numbers once they submit a ticket and it keeps track of all their submissions. > > **Desvantagens**: You can't prevent people from calling the number without completely disabling it. The other options is to let them leave a voicemail which can be counterintuitive. > > Great for higher education. ----- ### "Disappointed By Avochato: Do Not Recommend This Product" — 1.0/5 > **Bradley** | *16 de junho de 2020* | Gestão de organizações sem fins lucrativos | Recommendation rating: 0.0/10 > > **Vantagens**: The product is fairly easy to use, although a sloppy mobile interface and glitchy. > > **Desvantagens**: To start, the pricing...then the sales team who was aggressively trying to renew the product when I had only used half of my credits during the year. There was no consideration or offer on the table. When I originally had conversations they did not have a nonprofit policy and when they added it they did not inform me or prorate. It is clear Avachato cares more e about making money then they do about customer satisfaction. This is an overpriced product for the delivery and level of customer care. And to top it off, after my service was cancelled, they required me to go into the system for a multi-step process to cancel it manually or else they would recharge my card. I went in to cancel and not only did it say that it was already cancelled, but it blocked me out. Boo Avochato. Better to find a better company who cares more about their cusomers and has lower prices. There's many options out there and this one is not the way to go. > > Poor ----- ### "Avochato the best texting solution after a long time researching\!" — 5.0/5 > **Chris** | *23 de outubro de 2018* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: It's powerful, cost effective, and the Avochato support is amazing\! I was concerned that I may not be a large enough customer to warrant much one on one attention, but that is not the case at all. Every time I reach out I have a quick response\! Several times they connected through a live video meeting to walk me through my scenario and questions on my computer. > > **Desvantagens**: More customization when it comes to exporting and sorting contacts, but they took my suggestions and have actively made adjustments and programmed new custom features. > > Again, powerful, cost effective, and the Avochato support is amazing\! This is the new way of connecting with my past clients. Snail mail and email is dead\! ----- ### "Budget Version of Recruiting SMS" — 5.0/5 > **Dominic** | *16 de novembro de 2018* | Recursos Humanos | Recommendation rating: 9.0/10 > > **Vantagens**: We needed a tool for SMS chat with job applicants and looked at things like Text Recruit, but honestly any SMS platform works for that. Avochato is easy to use, can broadcast messages, and can has good collab abilities. > > **Desvantagens**: The web widget isn't very noticeable and would be much better if it led to an actual chat and not an SMS number to text to. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/161117/avochato?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/161117/avochato) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data