--- description: Tudo sobre AlertOps: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AlertOps - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Incidentes](/directory/31332/incident-management/software) > [AlertOps](/software/160468/alertops) # AlertOps Canonical: https://www.capterra.pt/software/160468/alertops Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/160468/alertops?page=2) > Solução de resposta a incidentes de TI e DevOps que automatiza a resposta a incidentes para resolver problemas comerciais críticos mais rapidamente. > > Verdict: Rated **4.7/5** by 21 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa AlertOps? Equipes de TI e DevOps em qualquer empresa, de pequenas empresas a corporações. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 21 Avaliações | | Praticidade | 4.1/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: AlertOps - **Location**: Bloomingdale, EUA - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 18,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alanda, Albânia, Alemanha, Andorra, Anguila, Antígua e Barbuda, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize, Bermudas, Bielorrússia, Brunei, Bulgária and 117 more ## Recursos - Agendamento de manutenção - Agendamento de plantão - Alerta em tempo real - Alertas/notificações - Alerts/Escalation - Auditoria de problemas - Comunicação multicanal - Controles/permissões de acesso - Ferramentas de colaboração - Geração de relatórios de incidentes - Gerenciamento de tickets de suporte - Gestão da base de conhecimento - Gestão de Comunicações - Gestão de lançamento - Gestão de tarefas - Gestão de tíquetes - Gestão do SLA (acordo do nível de serviço) - Monitoramento - Painel - Para MSPs (Serviços gerenciados) - Portal de autoatendimento - Priorização - Real-Time Monitoring - Real-Time Notifications - Registro de auditoria - Registros de eventos - Relatórios de TI - Relatórios e estatística - Seguimento de status - Sistema de investigação ## Integrations (80 total) - AWS CloudTrail - Airbrake - Apica - AppDynamics - AppSignal - Auvik - BigPanda - Bitbucket - Bitrise - BugSnag - Catchpoint - Checkly - Cherwell Service Management - CircleCI - Confluence ... and 65 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Incidentes](https://www.capterra.pt/directory/31332/incident-management/software) ## Categorias relacionadas - [Software de Gestão de Incidentes](https://www.capterra.pt/directory/31332/incident-management/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software) - [Ferramentas para DevOps](https://www.capterra.pt/directory/31120/devops/software) - [Software para Gestão e Monitoramento Remoto](https://www.capterra.pt/directory/31715/remote-monitoring-and-management-software/software) ## Alternativas 1. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [Site24x7](https://www.capterra.pt/software/168192/site24x7) — 4.7/5 (344 reviews) 3. [ilert](https://www.capterra.pt/software/207205/ilert) — 4.7/5 (64 reviews) 4. [JIRA Service Management](https://www.capterra.pt/software/138769/jira-service-management) — 4.5/5 (763 reviews) 5. [Datadog](https://www.capterra.pt/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) ## Avaliações ### "Highly Recommend AlertOps" — 5.0/5 > **Henry** | *5 de dezembro de 2023* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: AlertOps has helped us provide fast tech support to our clients around the clock with minimal expense. The integration with our existing PSA and other systems provides us with almost instant alerts about the things that actually matter. In the past we’ve experimented with other alerting systems that either gave us a lot of noise (too many alerts), or didn’t work reliably. With AlertOps, the system just works. This has given us the ability to monitor our clients systems 24x7x365 without the burden of excessive staffing. > > **Desvantagens**: Like any highly integrated system, occasionally there are blips where the integrations and connections needs some attention. ----- ### "Very Happy Customer." — 5.0/5 > **L.Victoria** | *10 de junho de 2019* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: I can make the schedule ahead of the time and make changes immediately when needed. > > **Desvantagens**: Limited options for individual responses to the extensions. I'd love it if I got the voice messages in text form. > > We work for the Emergency Department 24/7, and it's imperative that we don't miss any calls. It's important also that the calls are transferred to the right person. Alerts are working for us\! ----- ### "Good technology but customer service needs polish." — 4.0/5 > **George** | *13 de fevereiro de 2018* | Software | Recommendation rating: 7.0/10 > > **Vantagens**: Easy to integrate with existing services. Interface is very intuitive. Easy to set up new users. Easy to customize alerts. > > **Desvantagens**: Pricing structure is confusing and my emails requesting clarification have gone unanswered. Also when my free trial ended I was locked out of my account without access to make the purchase. Had to email support to let me back into my account to pay for subscription. ----- ### "AlertOps Review" — 5.0/5 > **Katrina** | *23 de novembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: It allows easy ticket management for ITSM teams and allows you to route customer calls easily and efficiently. > > **Desvantagens**: I do not dislike anything about this software. I think is a good ticket management tool. It has helped me meet SLA deadlines many times. > > My overall experience with AlertOps has been great I use it for ticket management and I like that has a lot of features and good customer support. ----- ### "AlertOps is Great\!" — 5.0/5 > **Chris** | *18 de julho de 2023* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The flexible scheduling, easy setup and clear notification options with the app, text and calling. > > **Desvantagens**: No real cons, wish we had the budget to use the higher-level plan haha. > > Alertops has been a great product for us. Really makes after hours calls easy to manage. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/160468/alertops?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/160468/alertops) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data