---
description: Tudo sobre ETS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ETS - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software IVR (​Interactive Voice Response)](/directory/30231/ivr/software) > [ETS](/software/160319/ets)

# ETS

Canonical: https://www.capterra.pt/software/160319/ets

> O ETS registra e analisa chamadas reais replicadas para garantir que toda a infraestrutura de voz forneça uma experiência perfeita para o cliente.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa ETS?

Centrais de contato e integradores de sistemas confiam no ETS para oferecer oportunidades de testes incomparáveis nas comunicações unificadas, configurações de IVR e infraestrutura de telefonia.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **5.0/5** | 1 Avaliações |
| Praticidade | 5.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Occam Networks
- **Location**: London, GB
- **Founded**: 2016

## Commercial Context

- **Preço inicial**: 1280,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop)
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos, Reino Unido

## Recursos

- Converter texto em voz
- Digitação por teclado do telefone
- Gestão de call centers
- Gravação de chamadas
- IVR
- Monitoração de chamadas
- Múltiplos scripts
- Roteamento de chamadas

## Opções de suporte

- Suporte por telefone

## Category

- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)

## Alternativas

1. [VoIP.ms](https://www.capterra.pt/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Genesys Cloud CX](https://www.capterra.pt/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
3. [XCALLY](https://www.capterra.pt/software/136894/xcally) — 4.8/5 (130 reviews)
4. [MyOperator](https://www.capterra.pt/software/159433/myoperator) — 4.2/5 (68 reviews)
5. [uContact](https://www.capterra.pt/software/115213/ucontact) — 4.5/5 (81 reviews)

## Avaliações

### "Excellent SAAS system that allows us to test and monitor our incoming circuits / customer experience" — 5.0/5

> **Dara** | *13 de setembro de 2017* | Telecomunicações | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's really easy to use, it's not just for highly technical staff. Their approach to pricing allows us to use our own people for testing rather than pay for consultancy we don't require and we can test as much as we like without getting hit with additional costs.
> 
> **Desvantagens**: Currently there isn't any web chat testing features, although we have been told this is in development and will be released into the product soon and will be included in the current pricing.
> 
> Using ETS we've been able to solve a few ongoing issues with capacity from our suppliers. When load testing with ETS we discovered that we were not being provided with the capacity that had been sold to us. Once we we showed the results to our suppliers this was quickly rectified and we then tested again using ETS and were happy with the results. Also we are now monitoring our inbound revenue generating numbers to ensure that they are available and if there are any problems ETS alerts us before our customers have issues and it affects our revenue.

## Links

- [View on Capterra](https://www.capterra.pt/software/160319/ets)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/160319/ets> |
| de-AT | <https://www.capterra.at/software/160319/ets> |
| de-CH | <https://www.capterra.ch/software/160319/ets> |
| en | <https://www.capterra.com/p/160319/ETS/> |
| en-AE | <https://www.capterra.ae/software/160319/ets> |
| en-AU | <https://www.capterra.com.au/software/160319/ets> |
| en-CA | <https://www.capterra.ca/software/160319/ets> |
| en-GB | <https://www.capterra.co.uk/software/160319/ets> |
| en-IE | <https://www.capterra.ie/software/160319/ets> |
| en-IL | <https://www.capterra.co.il/software/160319/ets> |
| en-IN | <https://www.capterra.in/software/160319/ets> |
| en-NZ | <https://www.capterra.co.nz/software/160319/ets> |
| en-SG | <https://www.capterra.com.sg/software/160319/ets> |
| en-ZA | <https://www.capterra.co.za/software/160319/ets> |
| es | <https://www.capterra.es/software/160319/ets> |
| es-AR | <https://www.capterra.com.ar/software/160319/ets> |
| es-CL | <https://www.capterra.cl/software/160319/ets> |
| es-CO | <https://www.capterra.co/software/160319/ets> |
| es-CR | <https://www.capterra.co.cr/software/160319/ets> |
| es-DO | <https://www.capterra.do/software/160319/ets> |
| es-EC | <https://www.capterra.ec/software/160319/ets> |
| es-MX | <https://www.capterra.mx/software/160319/ets> |
| es-PA | <https://www.capterra.com.pa/software/160319/ets> |
| es-PE | <https://www.capterra.pe/software/160319/ets> |
| fr | <https://www.capterra.fr/software/160319/ets> |
| fr-BE | <https://fr.capterra.be/software/160319/ets> |
| fr-CA | <https://fr.capterra.ca/software/160319/ets> |
| fr-LU | <https://www.capterra.lu/software/160319/ets> |
| it | <https://www.capterra.it/software/160319/ets> |
| nl | <https://www.capterra.nl/software/160319/ets> |
| nl-BE | <https://www.capterra.be/software/160319/ets> |
| pt | <https://www.capterra.com.br/software/160319/ets> |
| pt-PT | <https://www.capterra.pt/software/160319/ets> |

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