--- description: Tudo sobre Surfly: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Surfly - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [Surfly](/software/159520/surfly) # Surfly Canonical: https://www.capterra.pt/software/159520/surfly Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/159520/surfly?page=2) > Tecnologia de navegação conjunta e colaboração rápida, simples e segura para atualizar conversas em qualquer canal de forma integrada. > > Verdict: Rated **4.7/5** by 13 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Surfly? Seguros Serviços financeiros e bancários Centrais de atendimento Plataformas de colaboração Plataformas de comunicação como serviço (CPAAS na sigla em inglês) Integradores de sistemas Assistência médica online Imóveis Varejo Automotivo Comércio eletrônico ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 13 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Surfly - **Location**: Amsterdam, Países Baixos ## Commercial Context - **Preço inicial**: 26,00 € - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local) - **Idiomas**: alemão, checo, coreano, dinamarquês, espanhol, estónio, finlandês, francês, georgiano, grego, hebraico, inglês, italiano, japonês, neerlandês, polaco, português, português do Brasil, português europeu, russo, sueco, turco, ucraniano - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - Acesso para Celular - Alertas/notificações - Anotações - Assinatura de várias partes - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - CRM - Captura de assinatura por celular - Chat com vídeo - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Compartilhamento de tela em tempo real - Comunicação multicanal - Controle e acesso remoto - Controles/permissões de acesso - Desktop/Browser Sharing - Enquadramento automático - Ferramentas de colaboração - Gerenciamento de documentos - Gestão da comunicação - Gestão de call centers - Gestão de conformidade - Gestão de controle de apresentações - Gestão do fluxo de trabalho - Gravação - Gravação de chamadas - Gravação de sessão - Gravação de tela - Histórico do cliente - Monitoramento remoto e gestão - Painel - Questionários e feedback - Registro de auditoria - Resolução de problemas - Segurança de dados - Streaming de apresentações - Third-Party Integrations - Videoconferência - Vários idiomas - Áudio e vídeo bidirecionais ## Integrations (4 total) - Avaya UCaaS - Drift - Intercom - NiCE CXone ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) ## Categorias relacionadas - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) - [Software de Webconferência](https://www.capterra.pt/directory/30075/web-conferencing/software) - [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software) - [Programas de Controle Financeiro](https://www.capterra.pt/directory/31123/financial-services/software) - [Sistemas de Seguros](https://www.capterra.pt/directory/20035/insurance-agency/software) ## Alternativas 1. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24071 reviews) 2. [Webex Suite](https://www.capterra.pt/software/733/webex) — 4.4/5 (7398 reviews) 3. [Zoom Workplace](https://www.capterra.pt/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) 4. [Zoho Meeting](https://www.capterra.pt/software/202121/zoho-meeting) — 4.6/5 (934 reviews) 5. [Bluescape](https://www.capterra.pt/software/134105/bluescape) — 4.3/5 (100 reviews) ## Avaliações ### "Best collaboration tool I've seen\!" — 5.0/5 > **Shawn** | *12 de outubro de 2018* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: Anyone can use it, right away. Very useful for live collaboration on any website. (even in a logged in area) Saves so much time and frustration with communications. Makes online interaction so much more meaningful and actually enjoyable. The future of online for human to human interactions. (the rest will be with AI and bots). > > **Desvantagens**: So many options . Sometimes hard to understand how to integrate with other services in business. White label is somewhat limited. > > Still a huge believer in Surfly's future. Great support and technical capabilities\! ----- ### "Surfly great co browsing product" — 5.0/5 > **Sergey** | *12 de outubro de 2023* | Seguros | Recommendation rating: 8.0/10 > > **Vantagens**: We use Surfly as an API and build an in-house workflow for our business units. We managed to cut the sales representative time on call by 40 %. The co-browsing feature also helps us improve customer engagement in the process. > > **Desvantagens**: We don't have local language support (RTL language) > > Product, customer support, and stability have a decent number of good features. If you enterprise, you can have additional features and a privet cloud for version management. ----- ### "Something to get use to\!" — 4.0/5 > **Whitney** | *16 de janeiro de 2024* | Imobiliárias | Recommendation rating: 6.0/10 > > **Vantagens**: At first I wasn't a big fan of trying something new, like Surfly. However, I am pleasantly surprised by how user friendly and simple Surfly is to use. I really like how seamless it is to screen share and collaborate with co-workers through the program. > > **Desvantagens**: What I like the least about Surfly is how confusing the interface is. I would like something simple to be able to ensure everyone is able to log in and view the meeting and what is being shared. ----- ### "A product for the future" — 5.0/5 > **James** | *28 de junho de 2022* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: The Screen sharing, ease of use and privacy features are the obvious stand outs but also what made Surfly such a success within our business was the ease of implementation along with the dedicated support offered by the Surfly team. > > **Desvantagens**: depending on your needs for the system we have found that the biggest limiting factor has been its inability to view Applications, it is a feature that is becoming increasingly important as more of our systems move from web based on application based browsing. > > Surfly have been a joy to work with, the system has been reliable and is easy to use and as a team they take feedback seriously actioning any system errors and development ideas. ----- ### "Great tool to teach customers and new sales associates regarding certain technical techniques." — 5.0/5 > **Vivaan** | *17 de junho de 2022* | Engenharia mecânica ou industrial | Recommendation rating: 8.0/10 > > **Vantagens**: We primarily use this to train new customers and new sales associates the correct splicing techniques for our ropes. Really easy to deploy with new customers and makes it easier to teach without having to visit. > > **Desvantagens**: Quite happy with this tool. No real complaints. Plan to start usage in our sister organization too. > > The pandemic made it difficult to visit the sites where our ropes are used and teach the correct splicing methods as well as provide information on how to make them last longer. With Surfly this is no longer an issue. Even now we are siving money not having to visit the customes so often. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/159520/surfly?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/159520/surfly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data