--- description: Tudo sobre MyOperator: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MyOperator - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Comunicações Unificadas](/directory/31035/unified-communications/software) > [MyOperator](/software/159433/myoperator) # MyOperator Canonical: https://www.capterra.pt/software/159433/myoperator Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/159433/myoperator?page=2) > Sistema de gestão de chamadas baseado na nuvem que oferece soluções de otimização de chamadas para empresas. > > Verdict: Rated **4.2/5** by 69 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa MyOperator? Auxilia empresas de pequeno a grande porte com distribuição de chamadas, encaminhamento de números, gravação de chamadas e geração de relatórios. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.2/5** | 69 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: MyOperator - **Founded**: 2010 ## Commercial Context - **Preço inicial**: 15 000,00 ₹ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Índia ## Recursos - CRM - Colaboração entre vários usuários - Comunicação multicanal - Gerenciamento de contatos - Gestão de call centers - Gestão de campanhas - Gravação - Gravação de chamadas - IVR - Identificador de chamadas - Monitoração de chamadas - Painel - Relatórios e análise de dados - Roteamento de chamadas - VoIP ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software) ## Categorias relacionadas - [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software) - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Software de Controle de Chamadas](https://www.capterra.pt/directory/30901/call-tracking/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software de Gerenciamento de Dispositivos Móveis](https://www.capterra.pt/directory/30097/mobility/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.pt/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Genesys Cloud CX](https://www.capterra.pt/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 3. [XCALLY](https://www.capterra.pt/software/136894/xcally) — 4.8/5 (130 reviews) 4. [uContact](https://www.capterra.pt/software/115213/ucontact) — 4.5/5 (81 reviews) 5. [JustCall](https://www.capterra.pt/software/157853/justcall) — 4.1/5 (224 reviews) ## Avaliações ### "Good Platform" — 5.0/5 > **Ramneek** | *22 de fevereiro de 2023* | Consultoria de gestão | Recommendation rating: 7.0/10 > > **Vantagens**: Easy to use, ease of configuration, easy to propagate > > **Desvantagens**: sometimes it becomes confusing while editing > > It solves the problem of finding and paging the person of great interest at the time of requirement by a customer. ----- ### "Managing client and prospects calls became so easier and systematic with MyOperator" — 5.0/5 > **Vishnu** | *20 de fevereiro de 2023* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: Impressed with how easy it was to set up a call center with MyOperator and map all our team members on it. And loved their IVR and parrel call handling the most. > > **Desvantagens**: A bit pricey compared to similar products in the market. Better quality though. > > We needed a single number to connect our entire team to handle calls from clients and prospects. With normal mobile SIM cards, it was becoming difficult. Especially handling our business calls after business hours and on weekends. We tried some call center software in the market, but out of all of the tried ones, MyOperator did stick with us. Firstly the setup was very easy and non-technical. Then we found setting up IVR very easy with their Humonid Voice and visual call flow builder. The best part is we could map all team members on one single number and set business hours to attend client calls. We have not experienced call drops since we started using MyOperator, so that's a critical factor that made us finally select MyOperator. Great value for money overall. ----- ### "Pathetic commitment level from team" — 1.0/5 > **Dr. Atul** | *13 de abril de 2026* | Formação profissional e coaching | Recommendation rating: 0.0/10 > > **Vantagens**: Just their sales process, they are good sale team, after that there is no commitment at all from any of their team members > > **Desvantagens**: Normal voice bot delivery shouldn't take more than couple of day, but event after 15 days of making payment, it is not active. Very poor commitment towards client. > > Very poor experience, they committed a client service manager or account manager, but even after 15 days of making payment there is such person. bot is still not delivered ----- ### "Best Virtual Number for small business" — 5.0/5 > **Shivam** | *22 de fevereiro de 2023* | Gestão da educação | Recommendation rating: 9.0/10 > > **Vantagens**: I like most the call recording \& IVR feature available in My Operator. Call recording helps to monitor the agent's performance and in case we miss anything we can later listen to the call again. > > **Desvantagens**: I think they should have a feature to integrate with Google ads or with other ads management platforms also in their basic plan. > > I am running a tuition agency and was facing an issue that we were not able to track and keep a record of all the calls we were getting on our personal phone number. Now MyOpertor made it easy to manage and record the calls at once place and we can later listen these calls too if required. ----- ### "Best Cloud telephony solution" — 5.0/5 > **Shubham** | *18 de outubro de 2018* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Best part for this service is you don't need any hardware setup for this. Very user friendly application. > > **Desvantagens**: Call Routing is on mobile phones. This can make the system better if we can answer the calls via web application only. > > I am using My Operator services from last three years. i am very much happy with the system \& services provided by them. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/159433/myoperator?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/159433/myoperator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data