--- description: Tudo sobre Kaseya BMS: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kaseya BMS - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Automatização de Serviços Profissionais](/directory/16/professional-services-automation/software) > [Kaseya BMS](/software/158273/kaseya-bms) # Kaseya BMS Canonical: https://www.capterra.pt/software/158273/kaseya-bms Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/158273/kaseya-bms?page=2) > Com o Kaseya BMS, é possível alocar a equipe aos projetos efetivamente e obter relatórios de status dos projetos em tempo real, além de melhorar suas previsões. > > Verdict: Rated **4.1/5** by 29 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Kaseya BMS? Departamentos de TI e fornecedores de serviços gerenciados que procuram melhorar seus processos de gestão empresarial. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 29 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kaseya - **Location**: Miami, EUA - **Founded**: 2004 ## Commercial Context - **Preço inicial**: 35,00 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Estados Unidos, Irlanda, Reino Unido, Índia ## Recursos - Acompanhamento de atividades - Agendamento - Agendamento de manutenção - Alerts/Escalation - Armazenamento de documentos - Banco de dados do cliente - CRM - Cobrança e faturamento - Comunicação multicanal - Contabilidade - Controle de despesas - Controle de horas - Controle de horas e despesas - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão de carteira - Gestão de contratos e licenças - Gestão de edição - Gestão de estoques - Gestão de projetos - Gestão de recursos - Gestão de tarefas - Gestão de tíquetes - Gestão do SLA (acordo do nível de serviço) - Gestão do fluxo de trabalho - Indicadores de desempenho - Orçamentos/estimativas - Painel - Planejamento de projetos - Priorização - Rastreamento de interações - Rastreamento do projeto - Real-Time Monitoring - Relatórios de TI - Relatórios e análise de dados - Roteamento automático - Seguimento de status - Visualização de Gantt/linha do tempo ## Integrations (1 total) - QuickBooks Online Advanced ## Opções de suporte - FAQs/Fórum - Suporte por telefone - Bate-papo ## Category - [Software de Automatização de Serviços Profissionais](https://www.capterra.pt/directory/16/professional-services-automation/software) ## Categorias relacionadas - [Software de Automatização de Serviços Profissionais](https://www.capterra.pt/directory/16/professional-services-automation/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software) - [Software de Tempo e Despesas](https://www.capterra.pt/directory/30080/time-and-expense/software) ## Alternativas 1. [Wrike](https://www.capterra.pt/software/76113/wrike) — 4.4/5 (2887 reviews) 2. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [Accelo](https://www.capterra.pt/software/135686/accelo) — 4.5/5 (174 reviews) 4. [Smartsheet](https://www.capterra.pt/software/79104/smartsheet) — 4.5/5 (3482 reviews) 5. [monday.com](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Avaliações ### "Great IT Ticketing System" — 4.0/5 > **Jason** | *19 de maio de 2021* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: The interface is very pleasant to the eyes, as an employee who spends the majority of his time using it, I have yet to get sick of staring at it for so long. > > **Desvantagens**: I don't like how something as simple as changing the status of a ticket requires a note. Often enough a client replies with a thank you message after i already closed a ticket, and i have to create an internal note like "Status Change" along with my status change to reclose the ticket. > > Honestly its been quite good. My complaints are few. The interface is very sleek, clients get emails for tickets without too much information being thrown at them which has often helped bridge the gap for complicated issues ----- ### "Kaseya BMS" — 4.0/5 > **Danielle** | *25 de março de 2022* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: I love the dashboard on the Finance Dashboard. It tells you which contracts are ending soon and has a graph that's autogenerated to show your current month, quarter or year sales per client with percentages. > > **Desvantagens**: I do not like the fact you cannot VOID or edit invoices after they're generated. If there is a change management wants to makes I have to VOID and restart. I didn't have to do that will our previous program ConnectWise. Also, this program lacks many features I used previously. Instead of being able to do these things I can only submit a feature request. ----- ### "BMS is a serviceable CRM at a good price, but leaves a few things to be desired." — 2.0/5 > **Avaliador Verificado** | *7 de maio de 2018* | Recommendation rating: 6.0/10 > > **Vantagens**: In a word: value. BMS is very reasonable priced CRM with some great features. It's easy to use, cloud based, and generates tickets directly from Kaseya's PSA. > > **Desvantagens**: We transferred from a more established CRM to Kaseya. Given the cost and the fact that we already utilized Kaseya's VSA it seemed like a natural move. That said, we've experience a few issues. The client portal isn't as polished as we'd like. Inventory tracking is bad to the point of non-functional, and lacks the ability to even transfer between locations. Feature request are not quickly addressed. The cloud service lags or drops more than we'd like. Asset management is not great. Integrations are starting to catch up , but they've been slow in coming. Even the way items are listed on tickets is cumbersome. > > We saved some money over our previous CRM. ----- ### "Org Management" — 5.0/5 > **Lynn** | *12 de março de 2020* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: I have found that BMS works better then SolarWinds AutoTask. A lot less pop-ups, cleaner interface, and less micro-managing of the solution. > > **Desvantagens**: I would like more seamless support. It is a problem with Kaseya that I have to call a specialist on each product, and when you are integrated with their ITGlue, AuthAnvil, and their VSA product knowlageable and timely help is hard to find. It can days for a resolution. > > Overall business management has improved customer service with automated workflows. Better employee time management and tracking. ----- ### "Plenty of features" — 5.0/5 > **Elliot** | *22 de maio de 2023* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: The user interface is clear and easy to navigate > > **Desvantagens**: Poor integration with IT Glue which led to a loss of data ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/158273/kaseya-bms?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/158273/kaseya-bms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data