Avaliações do CaseFleet

Comentários: The customer service is great. Whenever I submit a request for support, I receive a kind and helpful response within minutes. There are no blanket responses like: Consult our website for possible FAQs to perform your own trouble shooting. You talk to a live person that will walk you through possible resolutions while on the phone or chatting with you.

Vantagens: I like that all of the parts of a case can be viewed in one place, from time entries, to trust account balances, invoices and case expenses.

Comentários: My overall experience with CaseFleet has been quite positive - it helps me be a better litigator.

Vantagens: CaseFleet provides a unique and much-needed tool in the legal industry: The ability to create a factual chronology of a case by piecing together information, documents, images, evidence, etc. It is a very useful and powerful tool for any litigator's arsenal.

Desvantagens: CaseFleet is a great tool, but the price point is somewhat high.

Comentários: Okay first off, customer service response is within minutes, even on the weekends. Ease of use is so straightforward and intuitive even for computer illiterates. Features and functionality--it does just what you need because it was created by lawyers for lawyers. Value for money--you get your bang for the buck. Overall quality--superb.

Vantagens: The timeline. The ease of billing.

Desvantagens: Needs a phone app but as I understand that is in development right now.

Comentários: Casefleet is easy to use and has lots of great features. Keeps our firm organized and coordinated.

Vantagens: I like the negotiation and timekeeping features. Invoicing is easy, and Box/Dropbox integration is great as well.

Vantagens: I like being able to upload up to 100 sources at one time (newer capability). While I don't utilize all the functionalites currently, my favorite part of this software is being able to highlight sources and create facts from those sources which populate under the "facts" tab. You can also establish issues and create @name like on Facebook to link a fact to a specific person in the case. This makes it easy to find all facts related to that person on Casefleet. We also utilize the "reports" tab to print the fact timeline and there are several options on how you want the facts to display

Desvantagens: We decided to use another software for creating imvoices. We weren't able to add as much information in the format we liked (my boss and I). There just isn't much that is editable on the formatting of the invoices, at least from my experience.

Comentários: While testing out this product, I made an error and lost some important data. I reached out to tech support. They were PROMPT, friendly, tremendously helpful and non-judgmental in regards to my error. They recovered a gargantuan file I needed for a case happening just days away. Brava!!!

Vantagens: It is a cost effective, cloud-based software that replaces an antiquated system that was not cloud-based.

Desvantagens: Does not have the reports like competitor it is replacing, but I can work with that.

Comentários: The interface is intuitive and aesthetically pleasing, and the platform runs fast and smooth. It provides everything I really need for the effective management of my caseload. The timekeeping and invoicing components are especially helpful.