--- description: Tudo sobre Kissmetrics: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kissmetrics - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software Web Analytics](/directory/30073/web-analytics/software) > [Kissmetrics](/software/154930/kissmetrics) # Kissmetrics Canonical: https://www.capterra.pt/software/154930/kissmetrics Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/154930/kissmetrics?page=2) > Análise avançada do cliente baseada em usuário por um ótimo preço. > > Verdict: Rated **4.1/5** by 19 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Kissmetrics? SaaS (software como serviço), comércio eletrônico, agências ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 19 Avaliações | | Praticidade | 3.4/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 3.6/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kissmetrics - **Location**: Corte Madera, EUA - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 49,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Alertas/notificações - Análise de dados de campanhas - Análise de dados do site - Análise de dados preditiva - Análise do funil de vendas - Análise por coorte - Autoatendimento analítico - Conectores de dados - Controles/permissões de acesso - Criador de consultas - Descoberta de dados - Indicadores de desempenho - Monitoramento de campanha - Monitoramento de tempo na página - Multi-Channel Attribution - Painel - Pesquisa e filtro - Preparação de dados por autoatendimento - ROI Tracking - Rastreamento da interação entre usuários - Rastreamento de conversão - Rastreamento de engajamento - Relatórios Interativos - Relatórios de tráfego da Internet - Relatórios e análise de dados - Segmentação de clientes - Seguimento/Análise de uso - Visualização de dados ## Integrations (18 total) - AB Tasty - Adobe Commerce - CallRail - Help Scout - HubSpot CRM - LiveChat - Mailchimp - Marketo Engage - Qualaroo - Recurly - Ringostat - Segment - Shopify - Slack - WooCommerce ... and 3 more integrations ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software Web Analytics](https://www.capterra.pt/directory/30073/web-analytics/software) ## Categorias relacionadas - [Software Web Analytics](https://www.capterra.pt/directory/30073/web-analytics/software) - [Ferramentas de Análise de Marketing](https://www.capterra.pt/directory/31018/marketing-analytics/software) - [Ferramentas de Análise de Dados](https://www.capterra.pt/directory/31077/data-analysis/software) - [Software de Análise de Produto](https://www.capterra.pt/directory/32915/product-analytics/software) - [Software de Dashboards](https://www.capterra.pt/directory/30839/dashboard/software) ## Alternativas 1. [Improvado](https://www.capterra.pt/software/163884/improvado) — 4.5/5 (22 reviews) 2. [Mixpanel](https://www.capterra.pt/software/158740/mixpanel) — 4.5/5 (145 reviews) 3. [Lebesgue](https://www.capterra.pt/software/1019489/lebesgue) — 4.9/5 (43 reviews) 4. [Heap](https://www.capterra.pt/software/147216/heap) — 4.5/5 (42 reviews) 5. [monday.com](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Avaliações ### "Kissmetrics makes sure I can hit the curve balls out of the park" — 5.0/5 > **Shawn** | *24 de outubro de 2019* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Quick access to the reports that I need most Customizable user Populations Super fast time over time and Cohort comparisons > > **Desvantagens**: I wish that there were more dashboard options, a way to set up automatic reports that would build and refresh in the app with a way to always have certain filters applied. There is a dashboard, and it is very useful, but all Kissmetrics users share the same dashboard, and the dashboard does not allow overall filters (like excluding certain populations from all dashboard data) > > I am a daily Kissmetrics user, I start off my day checking my morning email to look for anything odd that might show up in the top 5 metrics that indicate product performance issues. Then I use the population feature to check out the most important cohorts of my users. I generally get around a dozen questions per day asking about feature use, or adoption rate, and I use Kissmetrics to pull those answers. ----- ### "Great Tool for Tracking users Behaviour towards web based product" — 4.0/5 > **Avaliador Verificado** | *26 de setembro de 2020* | Software | Recommendation rating: 9.0/10 > > **Vantagens**: 1. Great tool for collecting the user interaction data towards web based products by defining user events. 2. You can easily track what are the features user liking and buying the product and from where they are abondaning it. 3. It really helps in making decisions towards the products and by performing AB tests over web based products. 4. You can easily acces the analytics data from anywhere by just logging in their site and defining your user funnel. 5. It is also easy to implement over source code of the product just need to include one javascript code and you can fire your events on every user actions. > > **Desvantagens**: The interface design of the admin tool is not good. > > Experience was really good with this product we have made some very good decisions by seeing the user behaviour over our products. ----- ### "The pricing structure is misleading" — 1.0/5 > **Avaliador Verificado** | *21 de fevereiro de 2024* | Publicidade e marketing | Recommendation rating: 0.0/10 > > **Vantagens**: Nothing. Other platforms offer similar (if not the same) features. > > **Desvantagens**: The pricing structure listed on their website is misleading. I signed up for the Pay As You Go Plan, assuming I would pay only for my website's low traffic (fewer than 200 monthly visits). Everything was fine. But their service is subpar compared to others, so I stopped using it. I thought returning later with the Pay As You Go plan was OK, assuming I wouldn't have to worry about breaking the bank. A few months later, I got 3 charges on the same day\! $25.99 each. Upon contacting support, they said those charges were because my free trial period was over, and those were retroactive charges. They said they tried to issue charges before, but my credit card didn't let it go through (which is BS because when that happens, you get notified by email - or at least you should - and my credit card company notifies me when my card is blocked and someone tries to issue a payment request). > > Terrible. I never even properly used the platform and had to pay 3 months worth of the paid plan in a single day. The support said that there's nothing they can do as it was my choice to sign up and put my credit card information on the platform. ----- ### "Amazingly helpful, but really hard to implement and maintain" — 5.0/5 > **Avaliador Verificado** | *15 de agosto de 2017* | Aparelhos médicos | Recommendation rating: 8.0/10 > > **Vantagens**: I think it's fair to say that Kissmetrics alongside Mixpanel are the 2 best tracking and leads analysis tools right now and for us, Kissmetrics won the competition for having a more accurate tracking tools and better pricing for a B2C company. Generally these apps are made for B2B companies and therefore their pricing won't make sense for B2C since the total number of events they track easily impacts the price. > > **Desvantagens**: It takes a long time to implement it correctly especially if you have a complicated website with too many different events and properties. They do help you to implement it but after it's done, you pretty much need to take care of new events tracking yourself. (Though, their support team still help you if you ask them questions) There are certain limitations to it too: - AdWords' dynamic tracking can't be reach by Kissmetrics. So if someone clicks on your AdWords ad, Kissmetrics only tells you it's Google. It can't tell you which ad group or ad it is coming from. Unless of course you deactivate the dynamic tracking and manually put the old UTM trackings for each ad in place. - If you are doing Facebook Lead Ads, you should know since the lead conversion is happening outside of your main website, you can't store that information with the cookie attached to it to Kissmetrics or any other event tracking software. - Kissmetrics says they have a good Salesforce integrations but it's not as smooth as you think it is. First of all, it's like an iframe within your SF and second of all, you can't do reporting within Salesforce regarding the Kissmetrics data. Their team says Kissmetrics should be the only place for your BI team to do reporting from. All these aside, I still believe Kissmetrics is the best event tracking app out there with amazing pricing. ----- ### "Very powerful analytics platform for mid or large sized businesses" — 4.0/5 > **Ahmed** | *27 de junho de 2022* | Indústria farmacêutica | Recommendation rating: 7.0/10 > > **Vantagens**: The UX are significant within the platform, one thing I love about Kissmetrics is that it is not only designed to report on the numbers but pretty much everything. It is easy to set up dashboards and understand the customer journey and user behaviour. > > **Desvantagens**: This tool is not for small-sized businesses as you cannot get too much out of it when using the product. Another thing is the price, even the starting price is about $850 per month and it goes up depending on what you want within. People do require training to be able to use the platform ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/154930/kissmetrics?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/154930/kissmetrics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data