Avaliações do Vagaro

Super recomendo

Vantagens:

Ótimo em tudo,me ajuda muito nos meus afazeres.

Desvantagens:

Não tenho do que reclamar,me ajuda no que preciso

Ótimo aplicativo para alcançar mais pessoas e mostrar um sistema de qualidade

Comentários: É um ótimo aplicativo de software para sua empresa e vai ajudar muito o seu negócio, eu super recomendo!

Vantagens:

A funcionalidade e a praticidade que tenho ao oferecer a melhor ferramenta para a minha empresa e com um bom custo benefício.

Desvantagens:

Acredito que não tenha muita coisa para melhorar na ferramenta, entrega tudo o que a minha empresa busca.

Great tool to Manage your Appointments and Scheduling

Comentários: The Vagaro solution has really exceed our expectations, we needed a solution to schedule, update and follow up our consultants appointments and this tools has become a part of our day to day operations.

Vantagens:

Excellent tool to book appointments online, very easy to use and implement. Saved us a lot of money increasing the efficiency from our consultants performance. Our [sensitive content hidden]receive confirmations and reminders, really supporting our business.

Desvantagens:

The main issue is the price, I believe it could be a little lower, they charge per user. A free version would be awesome!

Love Vagaro

Comentários: It is excellent!

Vantagens:

Ease of use, the price, it's very functional for my small business. The online booking and forms make it well worth the money and you can use the add ons that work for you.

Desvantagens:

If someone has the same phone number as someone else or there is already the same email in the system Vagaro doesn't allow you to duplicate. This is hard because I see children also and they are under their parents email. I also don't like how it can log you out in the middle of updating inventory.

"Vagaro: A Comprehensive Solution for Online Booking, Payment Processing, and Business Management"

Comentários: Overall, Vagaro offers a comprehensive and user-friendly solution for businesses looking to streamline their appointment scheduling and booking processes. The platform's range of impactful features, including online booking, payment processing, appointment scheduling, and calendar sync, helps to enhance the customer experience and increase convenience. While the reporting and analytical capabilities could be more robust and customizable, Vagaro's intuitive interface and extensive documentation and training resources make it accessible for businesses of all sizes. With a commitment to regular updates and improvements, Vagaro continues to enhance its capabilities and address user feedback, ensuring a positive overall experience.

Vantagens:

Vagaro offers a range of impactful features, including online booking, payment processing, appointment scheduling, and calendar sync. The online booking feature allows businesses to accept bookings and appointments online, enhancing the customer experience and increasing convenience. Payment processing ensures secure and seamless transactions, while appointment scheduling and calendar sync allow for streamlined scheduling and reduced double bookings. Vagaro is generally user-friendly, with an intuitive interface and extensive documentation and training resources, making it easy to use for businesses of all sizes.

Desvantagens:

One potential area for improvement in Vagaro is the reporting and analytics capabilities, which could be more robust and customizable. However, Vagaro is generally user-friendly, with an intuitive interface and extensive documentation and training resources. With regular updates and improvements, Vagaro continues to enhance its capabilities and address user feedback to ensure a positive user experience.

The best choice for anyone who intends to start and establish their own business

Comentários: This program contributed well to the success of my own project represented in a store that provides massage, physiotherapy and physical health services, and since this field of work and the nature of the services provided depend mainly on organizing and scheduling appointments well and regularly and based on medical and scientific foundations, it saved me a lot of effort and time In terms of organization and punctuality to provide high quality services without delay, and it also helped me a lot in good communication with my customers that this program has become for me one of the most important tools used in my store.

Vantagens:

A pleasant user interface for setting up, easy to navigate, and the possibility of simplifying and customizing it. This ease of use gave the customer a comprehensive idea of the services we offer in a professional marketing manner and in a very simple way, devoid of any complications that may confuse the user, whether for the customer or the service provider. Most customers love how easy it is to book Appointments and get a text confirmation with just a few clicks and here lies the good marketing role of this feature in particular.The possibility of direct integration with the customer's Google Calendar is among the best that this program has to offer, as it has facilitated online reservations and appropriate appointments for people who are busy most of the time.The availability of electronic payment gateways by credit cards has provided many advantages, including ease of invoicing and documentation of payments. It also saved some customers the embarrassment of not paying a tip. By using the card, only the cost of the service will be deducted. With regard to customer service, I have sometimes felt that they may have the same amount of desire that I have for the success of my store, due to the amount of patience they possess. They are always keen to provide the best services despite the increased demand for them.The possibility of re-booking an appointment at the time you find it very appropriate to re-book.

Desvantagens:

There are those who consider the program to have an exorbitant monthly subscription cost, but for me I find it acceptable compared to the services provided .It is not possible to set up multiple services within the store, as we had to set up physical therapy and massage under different employees with the same name as my store with two different Google calendars, which might make it a little messy.I fully understand that this program has a marketing aspect, but the frequent ads sometimes make it very annoying.The inability to print some important data that pertains to the client, such as contact information or my address list, which makes me compelled to copy them manually.The inability to allocate specific days incidentally during one week, in other words. For example, in the event that we have an emergency circumstance that made me compelled to close the store on this day, let us say that it is Wednesday, then when I block this day only specifically from this week only, that is, for once One, it will ban all similar days in the coming weeks, which may result in qualitative changes in appointments and reservations, or accounting errors, as there are many future prepaid reservations that may cause some serious problems , so I hope that Some flexibility will be added in the next updates. We need to add upgrades to the services in a branched way from the basic service without the need to add them separately, as this is better in terms of form and organization.

A Seamless Salon Experience with Vagaro

Comentários: Overall, Vagaro offers a convenient and user-friendly way to explore and book beauty and wellness services, with its pros far outweighing the cons. The platform continues to grow and improve, making it a valuable resource for anyone looking to simplify their salon, spa, and fitness experiences.

Vantagens:

1. User-friendly interface: The Vagaro app and website are easy to navigate, with a visually appealing design and intuitive layout.2. Comprehensive search options: Users can search for businesses based on location, services, and more, with extensive filtering options to find the perfect match.3. Seamless booking process: Real-time availability updates and in-app payment features make booking appointments quick and hassle-free.4. Appointment reminders: Vagaro sends timely reminders to help users keep track of their scheduled appointments and avoid missed sessions.5. Loyalty program: The platform rewards users with points for each booking, which can be redeemed for discounts and exclusive deals.6. Wide range of services: Vagaro connects users to a diverse array of salons, spas, and fitness studios, catering to various preferences and needs.7. Verified customer reviews: Users can read authentic reviews from other customers, making informed decisions easier.8. Excellent customer support: The Vagaro team is responsive and efficient in addressing any questions or concerns.

Desvantagens:

1. Limited availability in some areas: Vagaro's reach may be limited in smaller towns or rural locations, resulting in fewer businesses and services to choose from.2. Potential pricing discrepancies: Occasionally, there may be discrepancies between the prices listed on Vagaro and the actual prices charged by a business, leading to confusion.3. Inconsistency in service quality: While Vagaro makes it easy to find and book appointments, the quality of services received ultimately depends on individual businesses, which can be inconsistent.4. Requires an internet connection: Users must have internet access to book appointments and use other features, which could be a limitation for those with poor connectivity or without a data plan.

best deal for your buck

Comentários: great

Vantagens:

As med spa owneI tried a lot of other software some very complicated and expensive I opted on vagaro which is easy to use and as my company is growing we can purchase additional features

Desvantagens:

all is great we do not find anything we would to change

The best business management software

Comentários: Overall, Vagaro is a comprehensive business management software that offers a wide range of features and tools to help service-based businesses manage appointments, clients, staff, payments, marketing, and more. It is designed to streamline business operations, improve efficiency, and enhance the overall client experience.

Vantagens:

Marketing and Promotion: Vagaro provides marketing and promotion tools to help businesses attract and retain clients. Businesses can create and send email campaigns, create deals and promotions, and run loyalty programs. Vagaro also integrates with social media platforms to help businesses promote their services and attract new clients.Reporting and Analytics: Vagaro provides reporting and analytics features to help businesses track their performance and make data-driven decisions. Businesses can generate reports on appointments, sales, staff performance, and more. The data can be used to analyze business performance, identify trends, and plan for future growth.

Desvantagens:

Integration Limitations: While Vagaro offers integrations with popular business tools and platforms, it may not have integrations with all the software or services that a business uses. This could limit the ability to seamlessly connect and sync data between different systems, which may be a disadvantage for businesses that rely on specific integrations for their operations.Feature Overload: Vagaro offers a wide range of features and tools, which can be a double-edged sword. Some businesses may find that the abundance of features can be overwhelming, and they may not need or use all of them, leading to a cluttered interface or confusion in navigating the software.

"Efficient and user-friendly: A Review of Vagaro's All-In-One Business Management Platform"

Comentários: Overall, Vagaro is a user-friendly and comprehensive platform that can be a good fit for businesses looking for an all-in-one solution for managing their operations. While it may not have as many integrations or advanced reporting features as some other products, its pricing is reasonable and it offers a good value for the range of features it provides.

Vantagens:

1- All-in-one platform: Vagaro offers a comprehensive suite of features for managing appointments, customer data, marketing campaigns, and more, all in one platform.2- User-friendly interface: The platform is designed to be intuitive and user-friendly, making it easy for businesses to navigate and use.3- Customizable: Vagaro allows businesses to customize the platform to fit their unique needs, including branding and appointment booking settings.4- Mobile Access: The mobile app allows businesses to manage their operations on-the-go, and customers to book and manage appointments from their mobile devices.5- Good value: Vagaro's pricing is reasonable compared to similar products in the market.

Desvantagens:

1- Limited integrations: Vagaro's integrations with other tools and services are somewhat limited, which may not work well for businesses that rely on a lot of external tools.2- Customer support: While Vagaro's customer support is generally good, some users have reported occasional delays or difficulty getting in touch with support representatives.3- Limited reporting: Some users have noted that Vagaro's reporting and analytics features could be more robust and customizable.

Vagaro for office workers

Comentários: Overall, Vagaro is generally well-regarded by developers who use it. Its user-friendly interface, flexibility, and customer support make it a popular choice for businesses in the salon and spa industry. However, its limited API, lack of certain features, and occasional performance issues may be drawbacks for some users.

Vantagens:

I Like that this platform offers a lot of flexibility in terms of customization and integration. Developers can customize the platform to fit their needs and integrate it with other tools and services.

Desvantagens:

While Vagaro offers a lot of features, I feel that the platform is missing certain key features that would make it even more useful.

Efficient and User-Friendly: A Review of Vagaro for Appointment Scheduling and Management

Comentários: Vagaro is generally well-received for its user-friendly interface, comprehensive appointment scheduling and management features, and competitive pricing. While there may be some minor issues or limitations, overall it is considered a reliable and efficient tool for businesses looking to streamline their operations and provide a seamless booking experience for their customers.

Vantagens:

Its ease of use, mobile accessibility, real-time scheduling, and customer database management capabilities.

Desvantagens:

Vagaro include occasional glitches or bugs in the software, limited customization options, and certain features that may be more suitable for certain types of businesses or industries.

We love Vagaro

Comentários: It's been grea; however, getting on with customer service has been a problem, which is understandable. With Mindbody the tech was able to pop on my computer screen to help, which convenient and sometimes easier than trying to explain a situation to the tech they can see what or who you are looking at.

Vantagens:

It's user friendly, for both the studio and client. Being small business owner, the cost of services is saving me so much. Wish I would have made the switch long ago. I like that we have different options for packages an d services.

Desvantagens:

Wish there was an easier way to checkout a clients for multiple days. Often times when I back to reconcile accounts, it would be nice to do one client and reconcile with a drop box check-out in one place for multiple days.

Easy to setup and use

Vantagens:

Very affordable for a small business/sole-proprietor. Easy to use, they have videos that show you how to set things up. You can create your own forms or use stock ones they have. The booking site works so much better than SquareUp and doesn't have random maintenance for no reason. Also, WAY cheaper than Mindbody.

Desvantagens:

As a massage therapist, I have many clients that want to book extras with their sessions, like aromatherapy. Vagaro doesn't allow for an extra to be added, so I have to book them as a separate appointment then make it a double booking.

Smart choice

Vantagens:

I love how easy the setup is. Vagaro walks you through every part of the software so you know exactly what to do and how to use it. Additional features are more advance. Love the build in marketing features and how easy it was to link to my personal website.

Desvantagens:

cost of additional features. started at $25/ month now to get everything I need I was close to what I was paying for other software companies. However, the customer service is far better.

Vagaro Helped control by business

Comentários: this program has made my business run so smoothly, with out having to reinvent the wheel. I love that no matter what the future hold, I can add on as i grow, or as my needs change, and its SO affordable.

Vantagens:

I finally have the ease of doing that I am best at. I have NEVER liked the "paperwork" of my business, and Vagaro has allowed to excel at being a business owner but with out spending the insane amount of time I was use to using to keep my business running. I love that its like having my own personal assistant!!

Desvantagens:

there are so many features, that sometimes i have a hard time locating a setting change, or a feature I need to use, without help. I do love that I can ask them.

Love Vagaro!

Comentários: I'm saving a lot of space not having to keep a paper schedule. Taxes are way easier, and if I used the software how it was meant to be used, it would be even easier. Baby steps! Haha.

Vantagens:

It is super easy to use, and if it isn't, customer service is there to help. The tutorials help too! TONS! There were a few things I had to give up moving to Vagaro from my old software, but I told customer service about it and not only did they figure out a way for me to still kinda offer the same thing to my clients, soon after, they came out with the option I needed!!! Like they did it just for me!

Desvantagens:

It's NOT the software I have an issue with...It's payment processing. WAY TOO LONG TO GET PAID when my clients pay through Vagaro. I discourage it mostly.

Fantastic for this one-woman show

Comentários: Very affordable booking/confirmation system, credit card processing, inventory management and reports included, these are my baseline needs and Vagaro fulfills them 90% well. They were very helpful when signing up and helped me import most of my needed info, not perfectly, but pretty well. That is the end of actual human interaction though and sometimes an actual HUMAN customer service conversation by phone would be appreciated.

Vantagens:

Very easy to use on both desktop and mobile; great price for what you get, especially for a small or individual practice--calendar, email/sms confirmations, online booking (if you choose to use that); reports (though either I haven't found some yet or they could be improved, i.e. I accept checks and it gives me a total for check deposit, but not the # of checks); integrated payment system takes clear and fair CC fees out as they occur, COVID clean checkout can send signature/gratuity page to clients mobile; a la carte pricing, i.e. I needed "forms" for sending COVID forms, but can cancel that portion anytime and save $10/mo if not needed; Inventory management--could be improved, but for around $30/mo, can't be beat from what I've found.

Desvantagens:

Deposit reports: how many checks are in the total that I need to deposit for a period of time? Would save me from adding all checks manually to see if amounts match; Inventory: To adjust current inventory items, it seems I need to do it item by item... they have a "mass edit", but I have never figured out how to get it to work for me and I HAVE contacted support about this issue, the back and forth chat is exhausting and sometimes you need to step away from the computer for a reason and the chat ends. Pricing on Service items: There should be a button to allow the pricing to show in the Appt and/or confirmation emails, if I want the price to show, I have to make it part of the Service title, thus when my prices change, I have to change each of those titles manually. I have clients who like to prewrite checks and they need to easily know the price ahead of time.

After 7 years with another booking software, we switched to Vagaro in 2019 and have been very happy

Comentários: We really like Vagaro. We have improved/streamlined our online booking thanks to it.

Vantagens:

The interface is easy to navigate and is much more client-user friendly than other booking software. And Daily Deals are great!

Desvantagens:

Vagaro still doesn't have a lot of little features/extensions that would make doing business even easier, but they keep adding new things, which is helpful.

Switched to Vagaro from Booker and I hate it but I’m trapped

Comentários: I would not recommend Vagaro to a company in the spa/massage industry. The program has potential but the errors listed above cost us hundreds of extra dollars a week and also put our most coveted asset, our reputation, at risk.

Vantagens:

We went with Vagaro because it had many of the features our customers were accustomed to, such as loyalty rewards and memberships.

Desvantagens:

The customer memberships don’t roll over if the customer doesn’t use the service that month. The way the system tracks multi service prepaid packages, is confusing and nonsensical. I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Is Varago is good for your company?

Comentários: With Vagaro the purpose was always selling time. FIlling up the white space on the calendar with clients and making sure you did that as efficiently and productively each day as possible in order to create growth and profit for the company. Vagaro is a tool in which you are able to do that. But for bigger salons that need more details, reports, numbers, it does fall bit a short.

Vantagens:

I liked that this system was super simple and straight forward. It is very easy to switch over to Vagaro from another company which is what we did. The ease of use is definitely a plus but it also was a reason why we left. It was not very detailed on other aspects that we needed more options and attention on.

Desvantagens:

I love a software company that has a well developed app for it's salon users. This is important for the team because they use this every hour to see and check their schedules. I think also the reports should have been more detailed and intricate but they may have improved that at this time. I don't think anything was difficult to use but because of it's ease of use, it meant that the software didn't really allow for as much information and details as we needed at the time to run a salon aiming towards growth. Things were hard to find or figure out because it wasn't provided in the reports or we had to add other features from outside companies to make up for lacking features.

Best Value For Real

Vantagens:

Auto drafting, session tracking, point of sale of services and products ease of use and modification of sale and scheduling formats.

Desvantagens:

Honestly the only thing is waiting for deposits. 24 turn around would be great vs waiting for specific business days. This hasn't been an issue at all just a preference

GOD send

Comentários: For a small chair rental salon with no receptionist because there's no need for one, the online booking for customers and especially the reminders 3 days and day before are priceless...and being able to book 24/7 no matter if at home , eating out, rehab, or hospitalized with covid..I can work anywhere. except prison ,no shoelaces, no belt and sure as sh#* no cell phone..lol... just kidding about eating out, ill never book a customer when eating.

Vantagens:

integration wasn't difficult , even if your not technology savvy its still very easy to learn and setup . Stylists and customers love it! from reminders to booking . Ease of use is very impressive with both. And as Stylists we have not even tapped into the full or depth of tools that vagaro offers. Iv'e tried others and hands down Vagaro is a win/win for you and customers. There's a video tutorial for every feature . My wish to grow salon or to multiple salons to take full advantage of the minds that built and continue to maintain/improve the perfection of Vagaro.... "Very Grateful"

Desvantagens:

No complaints and every now and then we'll hear something didn't work . But it's usually the User, the Cell service or Internet. NO COMPLAINTS VAGARO. I really don't have a complaint....unless you have the capability to read my mind , print real money, oh! let me customize my OWN colors , i love the Vagaro orange , sometimes black.....lol...keep up the great work!!!

Ok for single operator. Not effective for bigger salon.

Comentários: Their customer-service department seems to be filled with condescending 20 somethings who enjoy attempting to make users feel inadequate. The last 3 times I've had to call-in and ask a question or have voice a concern about the product, I've been spoken down to by someone half my age.

Vantagens:

The calendar is easy and self explanatory. It seems easy to use Even for people with no computer experience . If you're still using pencil and paper , this is way better than that . Probably a great product for both renters. Clients like notification system.

Desvantagens:

If you've used any other salon softwares that are in a high performance category as far as reporting and/or user experience this will not suit your needs . It is very rudimentary in its performance . It does not allow for any customization in reports or in applications . Many features are archaic and need updating. The feature to logout users after a certain amount of time can't recognize the difference between idle and not idle so it will log you out and lose your work in the middle of a session . The "marketing" section is mediocre at best . IF you've already been running a computerized operation for 5 yrs or more, you will find the software completely inefficient . It does not save your work if you're in the middle of procedures when it logs out . It cannot tell the difference between tasks in progress and idleness . If you leave the program wide-open and it doesn't log anybody out automatically, then your separate users have no recognition within the system, Unless they individually and manually log themselves in-and-out every time . SO MANY SILLY TIME WASTING things that MUST be done manually every session. Yuck.

So far the customer support has been great, and I love they have classes each Monday.

Vantagens:

One vary cool thing about Vagaro is when you sign up as a single business owner or someone with a whole team, the encouraging words "You got this!" Made me smile. I knew this system would be a good fit if it could encourage me along the way to growing my business! What other company does that? The price seems vary reasonable and I love how my clients will get text reminders automatically after booking an appointment with me. Its so important these days as we can get so busy and forget an important appointment. Vagaro Pro seems to be vary user friendly and will be painless to train others to use. I have only been using Vagaro for a few weeks now for the free trial and I love the ease of navigation this program offers. I have used other computer systems and for the price I feel I will be getting quality for the investment. I have called tech support twice now and each time I have called with a question it seems as though the tech support team member was truly happy to help me. I also love how they offer classes weekly. This will be a great way to help me to continue to learn and train my staff. I have been in transition moving my business and location. The option to transfer all my client data from a spread sheet or my cell pone has been so helpful and a time saver. I feared I was going to have to enter each client one by one, but the import option made it so easy and only took a few minutes to do. I will be telling other business owners about this booking system. Its great!

Desvantagens:

One thing if find frustrating with most electronics is that the options change with different devices. The same is true with booking stytems. I was able to down load the Vagaro app for my cell phone, but not my desk top. It would be nice not to have to log on each time on my desk top, and just rather click an icon and my books open for me like it does on my cell phone. I would also like the open to test trial the Vagaro credit card services, but that is not included in the trial. One things I found challenging is customizing my service menu. Vagaro has so many services already input in the statement I have had to go through and delete many services I do not offer as well and filtering through the descriptions of each service I do want to keep. It would make it more simple to keep the service menu empty so the business owner can customize without having to delete and edit prices for services they want. Though, may be helpful to someone brand new to the industry. I also do not care for my clients to have access to online booking. I would rather be in charge when a guest needs a reservation so we give proper timing for each individual service. The only valuable thing for online booking would be for more guest control. I do not want to that up or maybe the idea is just too new for me. Also, you don't know is booking. Everything is so electronic these days. I would rather talk to a real person about my reservation then just book online, thinking costumer service communication.