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Sobre eWay-CRM

Complemento de gestão do relacionamento com o cliente para Outlook, que ajuda a gerenciar contatos, vendas, projetos e malas diretas. Disponível agora como aplicativo na internet e para iOS/Android.

Saiba mais sobre o eWay-CRM

Vantagens:

Covers everything needed to maintain my client list and stay on top of what's happening. The customer support is friendly and responsive.

Desvantagens:

Has a tendency to crash or slow down laptop as infrequent, random times.

Notas do eWay-CRM

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,7
Recursos
4,4
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,5/ 10

O eWay-CRM tem uma classificação geral de 4,5 em 5 estrelas com base em 662 avaliações de usuários no Capterra.

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Filtrar avaliações (662)

Tomáš
Tomáš
Commercial Real Estate Manager, Chéquia
Usuário do LinkedIn Verificado
Imobiliárias, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

eWay CRM reference

4,0 há 7 meses

Vantagens:

Price Easy to adjust to your needs Incorporated in Outlook

Desvantagens:

Lack of connections to other systems or 3rd party services

Shubham
Data Analyst, Índia
Serviços e tecnologia da informação, 51 - 200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Efficient Client Management with eWay-CRM

5,0 há 2 meses Novo

Comentários: Using eWay-CRM has been a first-rate enjoy standard. It’s a consumer-friendly and dependable device that enables streamline duties, manipulate purchaser facts and take care of invoicing efficiently. The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor issues, it remains an important part of my enterprise operations.

Vantagens:

eWay-CRM stands out for its ease of use, helping me create invoices and manage responsibilities results easily. The automation capabilities save time, and it’s a reliable answer for organizing client statistics. With remarkable IT help and clean commercial enterprise methods, it’s a step in advance of options like Money-S and Pohoda.

Desvantagens:

eWay-CRM most important drawbacks are slow performance at instances, no offline functionality that can interrupt work.

Vlada
Owner, Chéquia
Importação e exportação, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

eWay Review

2,0 há 2 meses Novo

Comentários: The bad - the web interface has no integration with emails, Outlook for Mac is unfamiliar and I can't use it, nor can current modern Outlook for Windows. Moreover, I find the philosophy of the whole system unclear.

Vantagens:

Probably nothing worth mentioning (and minimum of 40 charactest here - are you crazy?)

Desvantagens:

It forces me to use the outdated, unfashionable and ugly classic Outlook or the web interface, which in turn lacks integration with email. In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64 architecture, everything is disgustingly slow and by the time Outlook boots up, I can make coffee. It's 2024, not the noughties where x86 is the only platform in the world. So I use eWay out of necessity, not pleasure...

Paul
Managing Director, África do Sul
Engenharia mecânica ou industrial, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Best CRM from my experience

5,0 há 3 meses

Comentários: eWay is great. After evaluating all the best CRM products found in popular CRM product reviews, eWay came out on top for us and we are not looking back or missing any functionality either.

Vantagens:

It's seamless integration into Outlook and working with attached documents.

Desvantagens:

Not much negative to talk about. I'll have to think hard. Maybe the development that now mostly focuses on Outlook Online instead of Desktop. The table editing would have been great to have on desktop.

Jan
Marketing Manager, Chéquia
Serviços jurídicos, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Marketing Manager

4,0 há 2 meses Novo

Comentários: We chose e-Way because of its integration into MS Outlook, we did not want to use a separate application. We were very impressed by the plug-in panel, thanks to which the user can always see whether the contact is registered in the database or not and is able to add it to the database with one click.
We regret that for us the key plug-in panel is also e-Way's biggest pain point. Supposedly, Outlook itself is to blame. User-wise, however, we find it very inconvenient.
Other than the above, we have no objections to e-Way. However, user willingness to filling the database is quite poor due to the problems with the panel.

Vantagens:

MS Outlook integration; Right-side plug-in panel, allowing, i.a., adding new contacts

Desvantagens:

The plug-in panel often shuts down, logs out, etc. This is supposedly not the fault of e-Way, but of Outlook itself. However, it doesn't change the fact that it is very inconvenient.

Gaurav
Business Development Manager, EUA
Suprimentos e equipamentos para empresas, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Efficient CRM with Customization and Email Integration

5,0 há 2 meses

Comentários: Intuitive and powerful, eWay-CRM offers customization options and easy Outlook integration, making it crucial for our crew’s workflow.

Vantagens:

Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and cell accessibility.

Desvantagens:

Works well overall, but could use more template options.

Riana
Admin, África do Sul
Seguros, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Happy with eway

5,0 há 2 meses Novo

Comentários: Satisfied with the program. It keeps everything organized and together. I like the reminder feature

Vantagens:

organizes everything and the reminder is great

Desvantagens:

no problem with eway self. problem is other users not using it to full capacity

Jorge
Yacht Broker, Portugal
Transporte rodoviário e ferroviário, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Review Jorge Ferreira

4,0 há 2 meses Novo

Comentários: The experience has been good in genereal

Vantagens:

The good database and functionality in general

Desvantagens:

When updated the system creates a lot of small errors most of the times

Hannes
account manager belgium, Países Baixos
Saúde, bem-estar e condicionamento físico, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

review Hannes D lipoelastic

4,0 há 4 semanas Novo

Comentários: good enough for the time being, certain features not included that would've been interesting to work properly (connection with waze to name one)

Vantagens:

connection possible with mobile device, needed for easy access on the road

Desvantagens:

the clunky submenu's and trying to attach a document specifically to a certain journal in the account of a specific doctor

Štěpánka
Account Manager, Chéquia
Serviços financeiros, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Document management CRM

4,0 mês passado Novo

Comentários: Robust document management features help keep all relevant information in one place.

Vantagens:

Fast and reliable performance with minimal crashes or bugs, providing a smooth user experience.

Desvantagens:

The absence of structured, step-by-step training programs could make it difficult for users to fully utilize the software, especially for more complex functions.

Lubos
Technical manager, Chéquia
Aparelhos médicos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Eway used exclusively for project management

5,0 há 7 meses

Comentários: It has brought to us a systematic evidence of all business leads and projects and helped us to specify better responsibilities for all projects as well as single stages of each project.

Vantagens:

Integration with desktop Outlook and other MS applications, easyness of use, simplicity of user interface

Desvantagens:

A bit complicated workflow management, non-perfect integration with Outlook tasks

Natalie
Business development manager, Chéquia
Engenharia mecânica ou industrial, 201 - 500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good value for money, best Outlook integrated CRM

4,0 há 11 meses

Vantagens:

Outlook Integration, Pipeline management, Mobile app with contacts synchronization and access to all data from the phone.

Desvantagens:

Initial customization was not super intuitive and required several remote help sessions

Dan
President, EUA
Saúde, bem-estar e condicionamento físico, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

5 Star Review

5,0 há 3 meses

Comentários: eWay-CRM has completely revolutionized virtually every element of our business. It has allowed us to substantially scale our infrastructure while creating time savings and new efficiencies at every turn. It's also allowed us to leverage the assistance of virtual assistants in a way that never would have been possible without eWay. We have systemized all aspects of our company to be better and faster.

Vantagens:

The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most efficient workflows.

Desvantagens:

That some feature changes still require the old admin settings. Though I am now comfortable navigating the old settings, it makes it more difficult to allocate responsibility to others sense it's a different dashboard that is designed differently than the new admin portal.

Marie
Financial manager, Chéquia
Recursos Humanos, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

BL4U/SELY Review

5,0 há 7 meses

Comentários: I am very satisfied with eWay. It's an easy-to-use Outlook add-in that's very smart and helpful when you need to save emails, files, and keep track of deadlines. Great when multiple people need to work with one file - there is a versioning option.

Vantagens:

It is easy to use. It is easy to implemented and it is very user friendly. eWay - CRM is oriented on customer. The support is very helpfull.

Desvantagens:

The necessity of frequent updating of the entire eWay, sometimes it gets stuck in the work.

Patrik
quality manager, Chéquia
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

With eWay every day

5,0 há 3 meses

Comentários: I use eWay daily as an administrator and have a very positive attitude towards the system.

Vantagens:

Creating opportunities and projects directly from email.

Desvantagens:

The report outputs are not very useful for us.

Birgit
Business Development Manager, Bélgica
Logística e cadeia de fornecimento, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Noord Natie Terminals CRM experience

4,0 há 3 meses

Comentários: Positive in functionality, development and easiness to contact

Vantagens:

the possibility and the easiness of setting this CRM up in the format which suits your business best.

Desvantagens:

When contacts move companies, you cannot just deactivate them and add them to a new company, this would give us tracebility of someone's carreer path

Pavel
Sales direktor, Chéquia
Atacadistas, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

happy user, happy boss

5,0 há 11 meses

Comentários: in our company we use e-Way as an operational database for sales representatives on the go. we have here all the important information about the customer, which we can change and add. traders write down their information from meetings here, which can be well reported.

Vantagens:

Communication with IT support is excellent. we can solve many things immediately by phone or remote management

Desvantagens:

each software has its own logic of programming and use and its own nomenclature. at first it was sometimes more difficult to empathize with these words.

Dan
CTO, Países Baixos
Serviços e tecnologia da informação, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

It does what is expected. And does well.

5,0 há 4 meses

Comentários: Everything is good in general, it does what is expected

Vantagens:

Workflows and features which fits our business

Desvantagens:

Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook.

Lucie
Consultant, Chéquia
Recursos Humanos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

eWay feedback

3,0 há 4 meses

Comentários: A good tool to work with when there are sume errors (freezing) and slower pace which sometimes complicates my work.

Vantagens:

Clear Structure, variety of functionalitities.

Desvantagens:

Frequent errors (freezing), and slower pace.

Martina
CFO, Chéquia
Emprego e contratação, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Experience with Eway

4,0 há 4 meses

Comentários: We have been working with Eway for a long time and I am mostly satisfied with its features. It makes our work easier if it is used correctly and relevant data is entered into it.

Vantagens:

Large amounts of important data in one place. It is well connected to Power BI.

Desvantagens:

Sometimes it is lengthy to download reports.

Kirils
Manager, Letónia
Construção naval, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

BFM review

5,0 há 3 meses

Comentários: Extremely convenient to use, store information and documentation

Vantagens:

Convenient ability to search, segment and fill current transactions.

Desvantagens:

No email notifications about burning tasks

Radka
Výrobní firma, Chéquia
Varejistas, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Recenze E-way

4,0 há 3 meses

Vantagens:

I like the ability to record notes, save emails and documents, schedule tasks and much more.

Desvantagens:

I don´t like frequent updates, occasional crashes

Matthew
Head of Automation, GB
Entretenimento, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Happy CRM user

4,0 há 5 meses

Comentários: Mid level user not had much more than 25% use of the platform and modules but the Company, Contact and Deals modules are very nice.

Vantagens:

Outlook desktop integration and outlook android Technical support

Desvantagens:

lots of updates and at times have to stop work and exit the platform to ensure I don't loose synchronisation

Vít
Přípravář, Chéquia
Automotivo, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Čerpadla , Příprava

4,0 há 9 meses

Comentários: Overall satisfaction at 80%, facilitates communication within the company, access to the database.

Vantagens:

Access to shared information, emails, documents. The possibility of searching for conversations, the possibility of creating teams and comments .

Desvantagens:

Occasional problems with compatibility with outlook, longer loading of the database .

Veronika
Operations Director, Chéquia
Contabilidade, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

eWay review

4,0 ano passado

Comentários: We use eWay since 2009, mostly as a contact database, to track attendance and few customized reports. Overall we are satisfied, switching to Enterprice licence now so as a strategic plan for the future I personaly value that we can use our current licences. Thus the dislike as the monthly fee to rent the licence is expensive.

Vantagens:

We value our customized reports which compare our data from attendance to profits on each client. The use of eWay is not difficult, only time consuming to some employees working on different agendas.

Desvantagens:

The posibility to buy a licence have been disabled. Also since we use eWay for many years, our database is big and we noticed the start of outlook is slow, often outlook blocks eWay and sometimes it takes time to load report or open an module.