---
description: Tudo sobre eWay-CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: eWay-CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> Complemento de gestão do relacionamento com o cliente para Outlook, que ajuda a gerenciar contatos, vendas, projetos e malas diretas. Disponível agora como aplicativo na internet e para iOS/Android.
> 
> Verdict: Rated **4.5/5** by 822 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa eWay-CRM?

Todas as empresas que procuram um CRM integrado ao Microsoft Outlook.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 822 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: eWay System
- **Location**: Kansas City, EUA
- **Founded**: 2008

## Commercial Context

- **Preço inicial**: 20,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: checo, eslovaco, inglês
- **Available Countries**: Alemanha, Austrália, Canadá, Eslováquia, Estados Unidos, Irlanda, Reino Unido, África do Sul

## Recursos

- Agendamento
- Agendamento de compromissos
- Análise de dados de campanhas
- Banco de dados do cliente
- CAN-SPAM Compliance
- CRM
- Campos personalizáveis
- Cobrança e faturamento
- Compartilhamento de arquivos
- Comunicação multicanal
- Contatos compartilhados
- Controle de despesas
- Controle de horas
- Controle de horas e despesas
- Discador automático
- Editor de WYSIWYG
- Ferramentas de colaboração
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gestão de arrecadação de fundos
- Gestão de assinantes
- Gestão de associação
- Gestão de campanhas
- Gestão de clientes
- Gestão de embaixadores da marca
- Gestão de leads
- Gestão de listas de chamadas
- Gestão de modelos
- Gestão de projetos
- Gestão de recursos
- Gestão de tarefas
- Gestão do desempenho
- Gestão do fluxo de trabalho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Importação/exportação de dados
- Mobile Optimization
- Monitoramento do progresso
- Painel de atividades
- Para o setor de seguro
- Pesquisa e filtro
- Planificação/Programação de projetos
- Rastreamento de clientes
- Rastreamento de e-mails
- Rastreamento de engajamento
- Relatórios e análise de dados
- Segmentação de clientes
- Seguimento de relatórios/projetos
- Seguimento de status

... and 35 more features

## Integrations (15 total)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer ONE
- WordPress
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Categorias relacionadas

- [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software)
- [Software CRM para Pequenas Empresas](https://www.capterra.pt/directory/31583/small-business-crm/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6969 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4455 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18771 reviews)
5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5817 reviews)

## Avaliações

### "eWay CRM Portugal" — 4.0/5

> **Paulo** | *10 de abril de 2025* | Fabricação de alimentos | Recommendation rating: 7.0/10
> 
> **Vantagens**: Directly connected to MS outlook is a must. Furthermore a tailored personalization of modules allows users to better manage workflow in a easier and efficient way.
> 
> **Desvantagens**: Design is not as actual as it should and IA should be considered overall.
> 
> Its a good CRM with a very good balanced price quality rate. Whatever the size of the company is, it is easily adapted for every industry.

-----

### "E-way review" — 5.0/5

> **Rui** | *10 de março de 2025* | Companhias aéreas/Aviação | Recommendation rating: 8.0/10
> 
> **Vantagens**: - Good customer support&#10;- Excelent integration on outlook&#10;- Good customization options&#10;- Frequent updates and new features release
> 
> **Desvantagens**: - Issue with recuring login screen pop up, losing focus of current task.&#10;- No native integration on powerbi link feature.
> 
> Does what the business needs, although we have customized some information flows to meet our needs.

-----

### "Review Jorge Ferreira" — 4.0/5

> **Jorge** | *18 de novembro de 2024* | Transporte rodoviário e ferroviário | Recommendation rating: 7.0/10
> 
> **Vantagens**: The good database and functionality in general
> 
> **Desvantagens**: When updated the system creates a lot of small errors most of the times
> 
> The experience has been good in genereal

-----

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6 de janeiro de 2026* | Segurança pública | Recommendation rating: 9.0/10
> 
> **Vantagens**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Desvantagens**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "Sorry, i dont know (MNFORCE)" — 4.0/5

> **Nataša** | *5 de março de 2026* | Pesquisa de mercado | Recommendation rating: 6.0/10
> 
> **Vantagens**: The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently
> 
> **Desvantagens**: One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time.
> 
> Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment.

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## Links

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