--- description: Tudo sobre Upper Hand: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upper Hand - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Ligas Esportivas](/directory/30751/sports-league/software) > [Upper Hand](/software/151570/upper-hand) # Upper Hand Canonical: https://www.capterra.pt/software/151570/upper-hand Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/151570/upper-hand?page=2) > O software Upper Hand automatiza e agiliza os fluxos de trabalho de recepção e back office para empresas de esportes e fitness. > > Verdict: Rated **4.1/5** by 110 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Upper Hand? O software para gestão de empresas de esportes e fitness Upper Hand foi desenvolvido para: - estúdios, academias e instalações - franquias e academias com várias localizações - empresas de treinamento e campos de treino - treinadores individuais ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 110 Avaliações | | Praticidade | 3.9/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Upper Hand - **Location**: Indianapolis, EUA - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 79,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso para Celular - Administração de website - Agendamento - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Banco de dados de associados - CRM - Cobrança e faturamento - Cobrança recorrente ou de assinaturas - Comunicação com associados - Controle de comparecimento - Códigos/ícones com cores - Diretório de associados - Facility Asset Management - For Gyms - For Yoga/Pilates Studios - Gerenciamento de contatos - Gestão da comunicação - Gestão da disponibilidade - Gestão de alunos - Gestão de associados - Gestão de associação - Gestão de calendários - Gestão de classes - Gestão de clientes - Gestão de comparecimento - Gestão de dívidas - Gestão de equipamentos - Gestão de equipes - Gestão de estoques - Gestão de eventos - Gestão de reservas - Gestão do espaço - Inscrição online - Intranet de franquias - Lembretes - Livro de endereços - Pagamentos online - Portal do cliente - Portal dos pais - Processamento de pagamentos - Rastreamento dos participantes - Registro de grupo - Relatórios e análise de dados - Relatórios e estatística - Renovação de inscrições - Reservas online - Sistema de calendário ou lembretes - Tipos de associados ... and 17 more features ## Integrations (2 total) - Fivetran - Snowflake ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software para Ligas Esportivas](https://www.capterra.pt/directory/30751/sports-league/software) ## Categorias relacionadas - [Software para Ligas Esportivas](https://www.capterra.pt/directory/30751/sports-league/software) - [Software para Centro de Yoga](https://www.capterra.pt/directory/30755/yoga-studio/software) - [Sistemas de Gerenciamento de Clubes](https://www.capterra.pt/directory/30215/club-management/software) - [Software de Fitness](https://www.capterra.pt/directory/30910/fitness/software) - [Software de Gestão de Instalações](https://www.capterra.pt/directory/30211/facility-management/software) ## Alternativas 1. [Dash](https://www.capterra.pt/software/1030372/daysmart-recreation) — 4.2/5 (31 reviews) 2. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [EMS](https://www.capterra.pt/software/88249/ems-scheduling-software) — 4.4/5 (65 reviews) 4. [QReserve](https://www.capterra.pt/software/165001/qreserve) — 4.9/5 (38 reviews) 5. [Omnify](https://www.capterra.pt/software/149645/omnify) — 4.4/5 (99 reviews) ## Avaliações ### "Great start and potential" — 3.0/5 > **Jameson** | *22 de janeiro de 2020* | Formação profissional e coaching | Recommendation rating: 7.0/10 > > **Vantagens**: I like that it is automated and allows for me to focus more time on delivering my services rather than registering and recording participants > > **Desvantagens**: I would like the communication to clients to be more customization and I would like my clients to have an easier time navigating the software. I receive a lot of "please help" emails for relatively simple and common things. (like signing up for a session or unscheduling a session). > > It has certainly given my coaches more independence to function on their own and manage their own sessions. I have needed to send out fewer reminders and be the "middle man" much less. ----- ### "Creating Margin" — 5.0/5 > **Josh** | *10 de agosto de 2022* | Esportes | Recommendation rating: 10.0/10 > > **Vantagens**: The main reason I switched to upperhand was to cut down on the time I was spending with scheduling and coaches’ payroll and I have been extremely satisfied. I am spending much less time on that and more time on actually growing the business > > **Desvantagens**: There are some calendar features I would like to see implemented such as “drag and drop” and a direct link from the calendar session to the client profile. There are also changes I feel are important to the client experience. Many clients get confused between parent and participant profiles. That’s the number one headache I have and the biggest complaint I get from clients is confusion beteeen profiles. > > Overall I am highly satistfied. ----- ### "Upper Hand does not deliver on deliverables" — 1.0/5 > **Chris** | *12 de dezembro de 2024* | Esportes | Recommendation rating: 0.0/10 > > **Vantagens**: Relatively good user interface so it’s easy to use on client side. > > **Desvantagens**: They would not deliver on what they told me they would > > I requested for multiple memberships per account. They still don’t have this option. ----- ### "Great Business Tool" — 5.0/5 > **Chris** | *11 de agosto de 2022* | Esportes | Recommendation rating: 7.0/10 > > **Vantagens**: Really nice way to have all your clients in one system. > > **Desvantagens**: Can be confusing especially on the customer face, when signing up for the first time. I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership. > > It has helped me a lot so far\! ----- ### "Easy for customers, but lacks some bells and whistles" — 4.0/5 > **Liz** | *19 de novembro de 2020* | Esportes | Recommendation rating: 9.0/10 > > **Vantagens**: The software is pretty easy for customers to use, and we have a lot more customers doing their own account management vs. asking me to do it like they did with our last CRM. It looks great, and creating events is very easy. > > **Desvantagens**: It's hard to tell what your customers owe. Different things are managed in different places - to cancel a lesson you have to go to the contacts tab, to mess with a membership you have to go to the membership tab (can't do it from the contacts page), to see what people owe you have to go to reports. It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead. Also, it sends way too many emails, including a receipt that makes customers think they've been double charged because of the way it's worded. > > Upper Hand doesn't have as many features as our old software, which makes it a little harder to use when you're used to having tons of control. But the plus side is that it does a few things very, very well. Overall our customers are having a much easier time using this software, and it's straightforward if you're doing straightforward things with it. ----- Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/151570/upper-hand?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/151570/upper-hand) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data