18 anos ajudando empresas portuguesas
a escolherem o melhor software
Sobre GSMtasks
O GSMtasks otimiza e gerencia toda a sua frota móvel de motoristas, transportadoras e técnicos.
It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis.
Its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations.
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Easy to use
Comentários: Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Vantagens:
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Desvantagens:
Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Resposta do GSMtasks
há 4 anos
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
Better than every logistics software we’ve tried, at a much lower cost
Comentários: By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Vantagens:
Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
Desvantagens:
Extra features like API integration are relatively expensive
Alternativas consideradas anteriormente: Onfleet e Tookan
Razões para escolher o GSMtasks: Onfleet was priced too high and customer service wasn’t much help
Software anterior: Onfleet
Resposta do GSMtasks
há 4 anos
Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!
Excellent software
Comentários: Excellent! Have recommended it to a few of our suppliers based on my experience working with GSM staff and the software.
Vantagens:
Ease of use, great functionality and superb service
Desvantagens:
Small delay when getting new features added. Thats about it
Resposta do GSMtasks
há 2 semanas
Thank you for your wonderful feedback! We’re delighted to hear that you find our software excellent and appreciate its ease of use, functionality, and customer service. Your recommendation to suppliers means a lot to us! We understand that there may be a small delay in getting new features added, and we truly appreciate your patience. We're always working to improve and enhance our software to meet our users' needs. If there's anything else we can do to further enhance your experience, please don’t hesitate to reach out. Thanks again for your support! Best regards, The GSM Tasks Team
The Review
Comentários: Poor quality, but on a good day it really is a friend of courier.
Vantagens:
Pick-up and drop-off points are connected. Phone number and comments can be found from task.
Desvantagens:
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Resposta do GSMtasks
há 4 anos
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
GSM tasks review
Vantagens:
We operate in a highly specialized field, which has made selecting a management solution particularly challenging for us. However, there are a few aspects we value most: Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have. Continuous Improvement: Ongoing enhancements to the app that not only improve its functionality but also seem tailored to our business requirements.
Desvantagens:
It's challenging to pinpoint any least favorite aspects, as their solutions are constantly evolving. What we might find less favorable today could very well become a non-issue tomorrow due to their ongoing improvements.
Resposta do GSMtasks
há 11 meses
Thanks for your review of GSMtasks! We're glad our adaptability and client support are hitting the mark for your specialized field. It's great to hear our ongoing improvements are making a difference for you. We're honored you switched to us from a solution that didn't meet your needs. Appreciate your trust in GSMtasks!
CEO / Management
Vantagens:
Our company have been using this product and it has significantly boosted my team's productivity. The tool is user-friendly, making it easy to assign, track, and complete tasks. Real-time updates allow me to monitor progress instantly, and the clean, customizable interface is a plus for adapting to our workflow.
Desvantagens:
- Initial learning curve for advanced features - Limited third-party integrations
Resposta do GSMtasks
há 6 meses
Thank you Grete. We do our best to make the product as easy to use and as user-friendly as possible. We also have Superb customer support, if you have ANY questions then just use the chat box ! www.gsmtasks.com - team
Praise Selver
Comentários: A great software that is capable of fulfilling our needs.
Vantagens:
Gsmtasks has managed to reduce are workload significally. Brilliant customer support - very responsive and helpful thinking along. Almost every questions or challenge we had - they managed to find a solution.
Desvantagens:
Its offering much more than initially you might think and see. But again their team is very responsive and we had everything sorted out quickly.
Resposta do GSMtasks
há 8 meses
Thank you for your positive review! We are thrilled to hear that GSMtasks has significantly reduced your workload and that our customer support team has been responsive and helpful in addressing your needs. It's our goal to provide not only a robust software solution but also exceptional support to ensure our users get the most out of our platform. We appreciate your feedback regarding the extensive features of GSMtasks. While our software offers a wide array of functionalities that might not be immediately apparent, we are committed to ensuring that our users are fully equipped to utilize these tools effectively. Our team is always ready to assist and guide you through any questions or challenges you may encounter. We also offer free demo training calls to our customers! Thank you for recognizing the benefits of our software in meeting your needs. We are dedicated to continuously improving GSMtasks and providing the best possible experience for our users.
Amazing Investment
Vantagens:
I love how helpful the staff is when we run into any problems. The service and support is great and there are always new features being announced.
Desvantagens:
Nothing. There is genuinely nothing that I have found that I do not enjoy about this particular product.
Resposta do GSMtasks
há 8 meses
Thank you for your glowing review! We're delighted to hear that our service and support have been helpful to you. It's great to know you're enjoying the new features we announce. Your satisfaction is our priority, and we're thrilled to have met your expectations.
Good service for logistics companies
Vantagens:
Fast support for issues solving, great overall value
Desvantagens:
GSMtasks web page (task view/filtering) could have faster response
Resposta do GSMtasks
há 8 meses
Thank you for your feedback! We are thrilled to hear that you appreciate our fast support and overall value. Your input is invaluable, and we acknowledge the need for improvements in our web page. We are actively working on features to provide an even better user experience. Your satisfaction is our priority, and we look forward to continuing to support your logistics needs efficiently!
Feedback for GSMtasks
Vantagens:
My overall experience with GSMtasks has been nice. It is really easy to use and helps with people's productivity. As a manager, this tool helps me track all the steps and makes it easy to assign tasks.
Desvantagens:
The options for integrating with third-party services are limited, meaning there are fewer possibilities to connect and interact with external platforms or applications.
Resposta do GSMtasks
há 5 meses
Just let you know that we also make custom integrations, basically we can integrate GSMtasks to any application .. just ask us over chatbox ..
Brilliant Support
Vantagens:
GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.
Desvantagens:
I very fortunately have nothing to say. We are very happy with GSM as a work tool.
Resposta do GSMtasks
há 11 meses
Thank you for your glowing review of GSMtasks! We're thrilled to hear that we exceeded your expectations by implementing your 'wish-list needs'. It's rewarding to know that even small tweaks can make a big difference for you and your end users. We're delighted that you're happy with GSMtasks as a work tool, and we're honored to have met your needs so effectively. Thanks for recognizing our efforts, and we look forward to continuing to support you!
Recommend to all firms who have work outside office.
Comentários: Very happy.
Vantagens:
Good product, good real people support, not a robot speak with you. Easy to implement and use …
Desvantagens:
Cant say anything bad, the service is working well.
Resposta do GSMtasks
há 11 meses
Thanks for recommending GSMtasks! We're glad you appreciate our product, real people support, and ease of use. We're pleased to hear the service is working well for you. Thanks for being a happy customer!
A Courier Team's Experience with GSMtasks
Vantagens:
What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.
Desvantagens:
For us, everything has been good so far.
Resposta do GSMtasks
há 11 meses
Thanks for the fantastic review! We're thrilled our route optimization, real-time tracking, and seamless communication have been so beneficial for your courier team. We're especially proud to offer all these features at one of the most competitive prices in the market. Thanks for switching to GSMtasks; we're delighted to have you on board!
GSM Tasks
Comentários: easy operation and value for money
Vantagens:
easy to use and support team very responsive to issues or open to suggestions to modify or incorporate suggested features. havent tested the optimization features yet.
Desvantagens:
So far it meets our needs and suits our business case
Resposta do GSMtasks
há 11 meses
Thanks for your review! We're glad you find GSMtasks easy to use with responsive support. It's great to hear it meets your needs and offers value for money. Appreciate you choosing us for price and functionality!
Best software ever
Comentários: Amazing, I love this software, it has helped me tremendously
Vantagens:
Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me
Desvantagens:
I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.
Resposta do GSMtasks
há 11 meses
Thanks for the glowing review! We're thrilled you find GSMtasks easy, affordable, and packed with useful features. Appreciate your understanding as we continue to develop. Glad we've been a tremendous help to you!
Daily use
Comentários: We are using it daily, all the day, this is our first workplace, where we managing our orders, routes, tours, drivers and items.
Vantagens:
Easy to use. I love the support, if I have a problem they response even on a Saturday evening.
Desvantagens:
I have none of it, because if I have something I can contact with the Team and they can solve, update or make a new feature for that.
Resposta do GSMtasks
há 2 anos
Thank you very much, we try our best to offer good support and best service !
Fleet Management, Drivers Route, Courier Driver Management
Comentários: We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient
Vantagens:
It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.
Desvantagens:
As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app
Resposta do GSMtasks
há 4 anos
Dear customer! Thank you very much for taking the time to give us positive feedback! We are very happy to hear that you are satisfied with our product and that you have found it helpful in your everyday work. We are constantly working on making the software as user-friendly and convenient as possible and user feedback is just the thing we need to keep up with the good work. We wish you all the best and hope we can work with your company for many years to come!
Super easy and convenient
Comentários: Support is great, integrations team are very easy to work with and the software overall is very robust.
Vantagens:
It's super easy to use from adding tasks to complete them as a driver. With this tool we give our customers complete transparency where they can follow the delivery from our warehouse to the delivery address.
Desvantagens:
You cannot brand it as you like unfortunately.
Resposta do GSMtasks
há 4 anos
Thank you for your feedback! We are happy to hear that you are satisfied with our software and work hard every day to bring even more improvements to our customers :) Regarding your concern about branding the software - we would like to hear more about what your specific needs are. Right now, we offer customization on push-notifications (email/SMS logos and colors), etc.
Long term user
Vantagens:
Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...
Desvantagens:
There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.
Resposta do GSMtasks
há 4 anos
Hello, Maciey. Thank you for your feedback! We appreciate your kind words and hope we can keep working with you and your team for many years to come. It has been a pleasure! We are constantly working on our app as well and try to avoid any mishaps that may occur. All the best to your company!
Awesome delivery mapping/tracking
Comentários: It has made my delivery routes much more efficient. I love that we can attach pictures at the time of delivery completion to provide transparency and protection against customer complaints.
Vantagens:
It's simple and easy to use once you get over the learning curve
Desvantagens:
It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.
Resposta do GSMtasks
há 4 anos
Hello, Scott. Thank you very much for your positive feedback! We are happy to hear that you are satisfied with GSMtasks. We try to offer our customers a simple yet very functional solution to make their everyday work easier. We hope we can work together for many years to come! :)
GSM task user
Comentários:
Flexibily.
Simple
Vantagens:
Optimization Simple. Speed. Import and export funkcion.
Desvantagens:
I can't delete a task. Only separately.
Resposta do GSMtasks
há 4 anos
Hello, Natasa. Thank you for your feedback! We are happy to hear that you are satisfied with GSMtasks. Regarding your comment about deleting multiple tasks at a time. Actually, it can be done and it's very easy! Simply hold down Ctrl on your keyboard and click on the tasks you wish to delete. Choose Change state from the drop-down menu and then choose Cancel. This will delete all the selected tasks :) All the best!
Okay program
Vantagens:
Easy to use for every one, sms notifications and email notification is very nice.
Desvantagens:
The price for integations to shopify is high.
Resposta do GSMtasks
há 4 anos
Hello, Christian. Thank you very much for your kind words and feedback! We are happy to hear that you are enjoying GSMtasks and find it helpful. Integrations with different platforms need quite a lot of work from our end as well, hence the price can be a bit higher. We are happy to hear that you are satisfied with our work and hope to work with you for many years to come :)
We use GSM Task since over 2 years and we are not able to work without it now :)
Comentários: All perfect
Vantagens:
The software is great, maybe I will change some features but anyway all good.
Desvantagens:
That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.
Resposta do GSMtasks
há 4 anos
Thank you for your feedback, Marcin! We are happy to hear that you are happy with our service and hope we can work with your company for many years to come! If you need any help in changing the features to suit your needs better, just let us know! We appreciate your support!
Route Optimizations App
Vantagens:
It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.
Desvantagens:
its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.
Resposta do GSMtasks
há 4 anos
Thank you for your review, Muhammad. We really appreciate you taking the time to give us some positive feedback and also point out where we can improve. We will take your feedback into consideration and give our best to always provide you with the best service.
Making Business Life Easier
Comentários: It is easy to get your work together when you have to send the workers out to work.
Vantagens:
I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions
Desvantagens:
IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.
Resposta do GSMtasks
há 3 anos
Hi, Frans! We are really happy to see that you have chosen GSMtasks as your partner and hope the software will help you achieve your business goals quickly. Hope our partnership will last for a long time!
