All in one solution for sending text messages, emails, newsletters .etc

Avaliado em 13/03/2019
Avaliador Verificado
Sr. Research & Project Analyst
Engenharia mecânica ou industrial, 10 001+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We use this tool for lead nurturing and survey management.

Vantagens: Easy to understand and use.
Good set of templates, you can choose the best that works for you and send it.
Support is really good.

Desvantagens: Company can consider adding like Event Triggered Email, Lead Management which can help the tool to reach larger audience.

Resposta dos fornecedores

por Ungapped em 15/03/2019

We appreciate the kind words. We do have triggers and automation which we would happily demo for you. Please give our amazing support a call and let them know you'd like to hear more about it!

Very nice and easy to use

Avaliado em 11/12/2017
Nicolas M.
webdeveloper
Publicidade e marketing, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Is very easy to use

Vantagens: That you can change in the editor live. Is very usefull because you can custom your email mall how you want it.

Desvantagens: That every time i need to create a new account i have to call the support to fix it. It would be nice if I could create the accounts by my self. It takes time for me to call the support to fix it and it takes time for you to created

The best customer support! Makes everything else secondary.

Avaliado em 04/12/2017
Marie-fe E.
Customer relations
Alimentação e bebidas, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Its simplicity. And the outstanding support. The're quick, easy to understand and very helpful.

Vantagens: Easy to work with. Many features like e-mail, sms and surveys. All easy to use and easy to follow and monitoring.

Desvantagens: Not all the features we're looking for right now I'm afraid. Partly too easy to follow, we'd like to dig in deeper into the statistics. We do need more customer fields for transaction e-mails. So sad to leave Ungapped!

Easy to use with all the basics

Avaliado em 28/11/2017
Henry C.
Professional communicator/webmaster
13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: One major benifit is the possibility to integrate Ungapped with our CRM-system.

Vantagens: Easy to use and understad, intuitive, features all the basics. No major hick-ups, quick and easy support.

Desvantagens: The form/poll-feature lacks some of the functions that are available with other providers. We've had some smaller hick-ups.

The best software on the market!

Avaliado em 02/12/2018
Monika P.
CEO
Imobiliárias, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I've tried a lot of software on the market, but nothing is even close to Ungapped when it comes to user experience!
When this is something you use on a daily/weekly basis it's so important to not see it as a boring function, instead this enhances your creativity thanks to all I meantioned above.
Thank You Ungapped, I'm a fan! :)

Vantagens: It's very easy to understand how to use and it's fun thanks to the modern layout.
If you want to know how to use a function it's so easy to find a video-manual that shows it perfectly. Otherwise, they also have a very engaged support.
They are also proactive with new templates and functions.

Desvantagens: I wish for some more functions with the survey but I know that you are working on it.

Great, and useful.

Avaliado em 29/11/2017
Fredrik B.
Management Consultant
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço

Vantagens: It is very easy to use and it has all the functions that I need. Also, there is very good help from the support.

Desvantagens: I don't like that we are not able to transfer templates between different accounts. Also there could be more templates.

Nice product from a great company. They like what they are doing and it shows in their commitment to

Avaliado em 29/11/2017
Avaliador Verificado
Reklam- och marknadsansvarig
51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I was recommended this tool by another supplier as it was integrated with their tool. When my needs for a tool with better capabilities for e-mail and SMS with a good API I felt that this was a good choice.

Desvantagens: A bit different user interface, took some time to get in to it. Some options/parts are a bit tricky to find at first.

Easy to use tool, with great functionality

Avaliado em 05/12/2017
Oskar T.
Consultant
Consultoria de gestão, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Easy to send out good looking emails to a lot of people

Vantagens: It is easy to make good looking send-outs, even with no previous experiance in communication and/or design. Great customer support

Desvantagens: Some design-setting are a little out of place, i.e. when I know what I want to change, I must sometimes search for the fuction to do so. Changing send-out address is also a bit clunky.