--- description: Tudo sobre MSP Manager: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP Manager - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Monitoramento de Problemas](/directory/30675/issue-tracking/software) > [MSP Manager](/software/149462/msp-manager) # MSP Manager Canonical: https://www.capterra.pt/software/149462/msp-manager Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/149462/msp-manager?page=2) > O MSP Manager é um software de help desk e faturamento baseado na internet para ajudar você a executar seus negócios de serviços de TI com a máxima eficiência. > > Verdict: Rated **3.9/5** by 15 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa MSP Manager? Se você é um provedor de serviços de TI atendendo a cinco ou 105 clientes, você pode se organizar, fornecer melhor atendimento ao cliente e garantir que cada hora seja cobrada com o MSP Manager. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.9/5** | 15 Avaliações | | Praticidade | 3.5/5 | Based on overall reviews | | Suporte ao cliente | 3.6/5 | Based on overall reviews | | Relação qualidade/preço | 3.7/5 | Based on overall reviews | | Recursos | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: N-able ## Commercial Context - **Preço inicial**: 49,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, neerlandês, polaco, português, sueco - **Available Countries**: Alemanha, Antígua e Barbuda, Argentina, Austrália, Baamas, Barbados, Brasil, Bélgica, Canadá, Chéquia, Costa Rica, Dinamarca, Domínica, Espanha, Estados Unidos, Estónia, Finlândia, França, Gronelândia, Ilhas Virgens Britânicas and 21 more ## Recursos - Agendamento - Alertas/notificações - Alerts/Escalation - Gestão da base de conhecimento - Gestão de atribuições - Gestão de tarefas - Gestão de tíquetes - Gestão do conhecimento - Painel - Painel de atividades - Portal de autoatendimento - Relatórios e estatística - Suporte do cliente ## Integrations (4 total) - N-sight RMM - QuickBooks Online - QuickBooks Online Advanced - Xero ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software) ## Categorias relacionadas - [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software) - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Sistemas de Service Desk](https://www.capterra.pt/directory/31027/service-desk/software) - [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software) ## Alternativas 1. [NinjaOne](https://www.capterra.pt/software/165889/ninjaone) — 4.7/5 (282 reviews) 2. [N-central](https://www.capterra.pt/software/13803/n-central) — 4.1/5 (195 reviews) 3. [IT Glue](https://www.capterra.pt/software/170401/itglue) — 4.6/5 (331 reviews) 4. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (446 reviews) 5. [Pulseway](https://www.capterra.pt/software/141792/pulseway) — 4.7/5 (310 reviews) ## Avaliações ### "Great help desk solution for small business." — 4.0/5 > **Chris** | *17 de janeiro de 2018* | Segurança de rede e informática | Recommendation rating: 8.0/10 > > **Vantagens**: The integration of the PSA with solarwinds RMM. I can simply syc the two and have my customers automatically imported into MSP Manager. I like having the ability to collaborate with my team on tickets. MSP Manager provides time and expense tracking which helps us capture billable hours we had been missing previously. > > **Desvantagens**: New Customer setup can be difficult, time consuming and a bit confusing. You have to setup all aspects of a customer account before you can create a ticket unless that customer is being imported from your RMM. Once you have entered a couple customers it becomes easier. > > A cost effective solution to help desk ticking including the ability to track time and reporting for billing purposes. It's great that multiple people can collaborate on tickets and you have the ability to communicate directly while your customers can follow progress made from the opening to closing of the ticket. ----- ### "MSP Manager - your ticketing system" — 5.0/5 > **Paul** | *25 de abril de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: MSP Manager excels with its preconfigured, no-code workflows — perfect for teams prioritizing speed over customization. > > **Desvantagens**: limited customization for our office Predefined reports lack flexibility to track office-specific KPIs (e.g., internal SLA metrics, department-level trends), forcing reliance on external tools. > > MSP Manager delivers a user-friendly, out-of-the-box ticketing solution that simplifies IT service management for offices prioritizing speed and standardization. Its preconfigured workflows reduce setup time, allowing teams to deploy the system within hours instead of weeks. ----- ### "MSP Manager works well enough with N-Central" — 3.0/5 > **Dennis** | *30 de abril de 2025* | Serviços e tecnologia da informação | Recommendation rating: 6.0/10 > > **Vantagens**: Generally accessible from anywhere, ticketing and notifications are adequate. > > **Desvantagens**: Reporting is basically non-existent as you can only use the limited canned reports. > > MSP Manager has fallen into an OK grove where you can accomplish most day to day tasks. Ticket generation, tracking, and taking time, as well as general client communication is adequate. The initial setup was a bit flaky with updates done at bad times (during the work day) but we were very early users so some of those issues have been resolved. ----- ### "MSP Manager Revuew" — 4.0/5 > **Hugh** | *17 de novembro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: How simple and intuitive it is to use. Could easily be picked up by new hires with little training. > > **Desvantagens**: Occasionally there are bugs with completing tickets that have been unresolved for a long time. > > MSP Manager allows us to be easily organised, and track staff activity well, on top of being able to track customer invoicing from within. ----- ### "It work \!" — 5.0/5 > **Avaliador Verificado** | *28 de março de 2023* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: Can manage a lot of devices and permit automation > > **Desvantagens**: Sometime loading can be long but its working at the end ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/149462/msp-manager?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/149462/msp-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data