--- description: Tudo sobre VirtualPBX: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VirtualPBX - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip) # VirtualPBX Canonical: https://www.capterra.pt/software/149117/business-voip Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/149117/business-voip?page=2) > Obtenha minutos locais ilimitados para sua empresa a partir de 18,99 US$/mês Economize 40%-80% em relação aos sistemas telefônicos comerciais tradicionais. > > Verdict: Rated **4.7/5** by 36 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa VirtualPBX? O VirtualPBX atende a um mercado diversificado de empresas de pequeno a grande porte. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 36 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: VirtualPBX - **Location**: San Jose, EUA - **Founded**: 1997 ## Commercial Context - **Preço inicial**: 9,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Available Countries**: Canadá, Estados Unidos, México, Reino Unido ## Recursos - Acesso para Celular - Alertas/notificações - Audio/Video Conferencing - Automated Attendant - Ações ativadas por eventos - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - CRM - Chat com vídeo - Colaboração entre vários usuários - Compartilhamento de arquivos - Comunicação multicanal - Conferências - Controles/permissões de acesso - Discador automático - Disposição de chamadas - Distribuição automática de chamadas - Entroncamento SIP - Extensões virtuais - Ferramentas de colaboração - Filtro de chamadas - Gerenciamento de contatos - Gestão de filas - Gestão de listas de chamadas - Gravação - Gravação de chamadas - Grupos de chamadas - IVR - Mensagens de SMS - Mensagens de texto em massa - Mensagens por voz - Mensagens programadas - Monitoração de chamadas - PBX - Painel - Perfis de chamadas - Questionários e feedback - Rastreamento de chamadas - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Relatórios personalizáveis - Respostas automáticas - Roteamento de chamadas - Softphone - Transcrição de chamadas - Transferência de arquivos - Transferência de chamadas - VoIP - Áudio e vídeo bidirecionais ... and 8 more features ## Integrations (14 total) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software) - [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software de Espaço de Trabalho Digital](https://www.capterra.pt/directory/31536/digital-workplace/software) ## Alternativas 1. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [RingEX](https://www.capterra.pt/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [JustCall](https://www.capterra.pt/software/157853/justcall) — 4.1/5 (223 reviews) ## Avaliações ### "A simple way to get a professional phone system for your business" — 5.0/5 > **Christopher** | *22 de janeiro de 2019* | Internet | Recommendation rating: 8.0/10 > > **Vantagens**: We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running. > > **Desvantagens**: The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost. ----- ### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5 > **Amanda** | *23 de outubro de 2025* | Escritório executivo | Recommendation rating: 9.0/10 > > **Vantagens**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful. > > **Desvantagens**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive. I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually. > > Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected. ----- ### "Support was not up to todays norms." — 1.0/5 > **Steve** | *25 de janeiro de 2024* | Imobiliárias | Recommendation rating: 0.0/10 > > **Vantagens**: Nothing, could not get help with problems I was having from any department, all were just passing the buck. > > **Desvantagens**: Support from their onboarding department. > > Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me. ----- ### "\[sensitive content hidden\] was my guardian angel." — 5.0/5 > **Paul** | *25 de agosto de 2025* | Serviços jurídicos | Recommendation rating: 9.0/10 > > **Vantagens**: That \[sensitive content hidden\] got my line ported \& set up in a few days so I did not suffer any down time for my business. > > **Desvantagens**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far. > > Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far. ----- ### "Good Value and Customer Service" — 5.0/5 > **Bill** | *25 de setembro de 2025* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: I have been with VirtualPBX for well over a decade and have not had a bad experience. The tech support staff is always responsive and helpful. My business has grown significantly and VirtualPBX has helped me along the way. > > **Desvantagens**: The user interface (Dash) is a little confusing for people who don't work in telecom/business phone systems, but tech support is helpful and many times, once any changes are made, the system requires little-to-no interaction. > > Overall I am pleased. The service is works well, is fairly easy to administer. The online guides are helpful. I appreciate the chat feature where someone is always available to help. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/149117/business-voip?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/149117/business-voip) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data