--- description: Tudo sobre Seekom: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Seekom - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Seekom](/software/148849/seekom-ibex) # Seekom Canonical: https://www.capterra.pt/software/148849/seekom-ibex Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/148849/seekom-ibex?page=2) > Sistema de gestão de hotel totalmente baseado na nuvem, com gerenciador de canais de vendas embutido e gestão de cartão de crédito certificado pela PCI. > > Verdict: Rated **4.1/5** by 23 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Seekom? hotéis, motéis, pousadas, parques de diversão, hostels ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 23 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 3.8/5 | Based on overall reviews | | Relação qualidade/preço | 3.7/5 | Based on overall reviews | | Recursos | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Seekom - **Location**: Wellington, Nova Zelândia - **Founded**: 2002 ## Commercial Context - **Preço inicial**: 150,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Austrália, Nova Zelândia ## Recursos - Automação de marketing - CRM - Formação dinâmica de preços - Gestão da receita - Gestão da recepção - Gestão de calendários - Gestão de imóveis - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Gestão de taxas - Integração de GDS/OTA - Ponto de vendas (PDV) - Relatórios e análise de dados - Relatórios e estatística - Reservas online - Reservas online ## Integrations (2 total) - PayPal - Xero ## Opções de suporte - Email/Help Desk - Suporte por telefone - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) ## Categorias relacionadas - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) - [Sistemas PMS para Hotel](https://www.capterra.pt/directory/31615/hotel-channel-management/software) - [Sistemas de Gestão de Canais](https://www.capterra.pt/directory/30678/channel-management/software) - [Software de Gestão de Acampamento](https://www.capterra.pt/directory/10040/camp-management/software) ## Alternativas 1. [Cloudbeds](https://www.capterra.pt/software/158839/cloudbeds) — 4.3/5 (337 reviews) 2. [eZee Absolute](https://www.capterra.pt/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Sirvoy](https://www.capterra.pt/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [ResNexus](https://www.capterra.pt/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Little Hotelier](https://www.capterra.pt/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Avaliações ### "Our experience with Seekom" — 5.0/5 > **Deka** | *5 de novembro de 2024* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: We really likes how it is easy to learn and operate. Very easy on the eye and straight forward. We switched to another company thinking it was going to be more affordable for us, but switched back to Seekom. Sometimes paying a little bit extra is not worth the stress. \[sensitive content hidden\] was great helping us out with the transition back with Seekom. > > **Desvantagens**: So far so good. The only thing would be handy to have someone on call when we need it. Sometime it is hard to get someone over the phone. ----- ### "Using Seekom Ibex in the UK for 3 years now - EXCELLENT" — 5.0/5 > **Paul** | *12 de julho de 2016* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Once set-up (by Ibex) the system is straight-forward to understand and use. It does help if you have some computer knowledge as you feel comfortable clicking options BUT the help guides in text and video format are excellent. > > **Desvantagens**: We'd like to see a couple of minor improvements to Guest Check-In Forms and have suggested these. If more users suggest them it will move up the queue to be implemented. However, it would be handy to have a "cost option" to have something implemented which - if others begin using it - could be refunded at a later date? > > We are a 19 bedroom hotel based in Somerset, UK. As we have developed our online presence during the last 3 years, Ibex has been there and managed our changes very well. Our integration with channels such as Booking.com and Expedia have been excellent and the system saves so much time. We have 3 of our own websites and we can tailor our prices for each one automatically; ensuring we target different markets effectively. ----- ### "Terrible Customer Support" — 3.0/5 > **Bridget** | *18 de fevereiro de 2026* | Ócio, viagens e turismo | Recommendation rating: 3.0/10 > > **Vantagens**: The back end is easy to use, practical and reliable. Functionality is great. Can invoice agents easily and track Great flexiblitiy to send out emails to guests: automatic ones, templates, payment links. > > **Desvantagens**: Since it has been sold to an overseas company the support has gone down hill big time. You can no longer call anyone, you must submit a 'ticket' and if you are lucky someone might get back in a day or two, often one week. The booking calendar that guests use to book on your website is not user friendly. More expensive than lots of other similar companies They charge you extra unless you use their payment gateway > > We have been with Seekom for 9 years. The lack of customer support to answer anything from a quick question to a major problem has really tainted our view of Seekom ----- ### "good company, good team, excellent support" — 4.0/5 > **YUBO** | *4 de agosto de 2017* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: the team is best, prompt support always, patient, knowedgable, full of energy, keep develop the software > > **Desvantagens**: need offer a trouble trouter brochure, to save time of the team, I believe quite some questioins is frequently been asked by most operaters > > well, more efficient to summary the data/ manage daily booking/even suport the boom gate ----- ### "Never use this - there are far better options on the market" — 1.0/5 > **Alisa** | *28 de agosto de 2024* | Hotelaria | Recommendation rating: 0.0/10 > > **Vantagens**: The system is easy to use and we could easily go between our different properties. > > **Desvantagens**: The support is non existent and the 'important staff' ie account managers ect are awful. > > Was a great product before it was sold to overseas buyer. It is not worth using now. The support is horrific. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/148849/seekom-ibex?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/148849/seekom-ibex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data