18 anos ajudando empresas portuguesas
a escolherem o melhor software

Sobre Workato

Solução baseada na nuvem e no local que ajuda as empresas a automatizar processos comerciais, registrar eventos e gerenciar integrações.

Saiba mais sobre o Workato

Vantagens:

Great tool for the unsophisticated or sophisticated end user and one i find myself using quite often.

Desvantagens:

Pricing / Plans lack any real sense of transparency.

Notas do Workato

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,6
Recursos
4,4
Relação qualidade/preço
4,3

Probabilidade de recomendação

9/ 10

O Workato tem uma classificação geral de 4,7 em 5 estrelas com base em 63 avaliações de usuários no Capterra.

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Filtrar avaliações (63)

Elias
Elias
marketing and finance, EUA
Usuário do LinkedIn Verificado
Arquitetura e planejamento, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workato is everything that is good

5,0 mês passado Novo

Comentários: A tool that helps you attract potential clients by carrying out a good process without forgetting each of the high-ranking or low-ranking clients

Vantagens:

Workato allows you to attract more potential clients quickly and with simpler processes, it provides continuous support for the creation of new strategies that are mostly successful with great ideas that lead to fabulous campaigns with less planning time and with great results

Desvantagens:

I am not disappointed in absolutely anything about its entire process and development of functions

Estela
Estela
Senior Software Engineer, EUA
Usuário do LinkedIn Verificado
Serviços financeiros, 5 001 - 10 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Workato enhances simple integrations for each project

4,0 ano passado

Comentários: We have been using Workato for over five years to incorporate some of the tools and Platforms we use in the Marketing, Sales and Engineering departments. The simple work path designer with many integration endpoints/functions has been a great help to us. The tool has saved us a lot of engineering time because we were able to link different systems by drag and drop. Very extensive variety of product integration possibilities, we can find examples of this with Google, Dropbox, Microsoft 365 and others. I also appreciate the intuitive interface and the notifications the moment one of the Zaps breaks down for some reason.

Vantagens:

The producer of easy-to-use workflows, preloaded integrations and finalizations, and automations, enables a vast array of uses. They needed a solution to automate the management of emails and attachments that were received in large quantities, using Workato and certain email analysis tools, it was possible to automate the management of thousands of emails, this additionally increased our productivity to a great extent.

Desvantagens:

The cost mutated over the years and grew significantly (but, it is still achievable compared to the work done), the addition of a new add-on sometimes takes time, the new transfer function is still in the testing stage. At the time of our procedures, the email analysis was not powerful enough for our needs, we needed to examine PDF attachments that were received in Zip archive format, however it coupled very well with a third party tool that specialized in that specific task.

Paul
Paul
Project Manager/Content Manager, EUA
Usuário do LinkedIn Verificado
Software, 51 - 200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Has Potential to be Amazing!

4,0 há 6 anos

Comentários: I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Vantagens:

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Desvantagens:

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Maria
Customer Support Manager, GB
Consultoria de gestão, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A Great Cloud Management Software

4,0 há 3 meses

Vantagens:

From process automation to cloud management, Workato offers great features and has always delivered. I also like it is secure, scalable, and management and customization is easy too.

Desvantagens:

Workato is the best I have used. No complaints.

Avaliador Verificado
Usuário do LinkedIn Verificado
Segurança de rede e informática, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

User review of Workato

4,0 há 4 semanas Novo

Comentários: Overall experience with Workato has been quite positive till now to be fair. I like all the features and how it allows the user to be creative and productive at the same time.

Vantagens:

The whole automation process is smooth and very reliable which also always comes in handy while working with the software. Cloud management is also a plus point of this software.

Desvantagens:

The downside was its pricing. I felt like it could be reduced as it accumulates to a large amount over a period of time. Customisation may also feel limited in some cases.

Mwangi
Communication manager, EUA
Gestão da educação, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Streamlining workflow management with Workato

5,0 há 10 meses

Vantagens:

I like that the tool offers real-time syncing and also is easy to use even to non-technical members.

Desvantagens:

The downside is that the pricing cost is quite expensive and is limited in terms of customization.

Oluchi
Fulfillment Pharmacist, EUA
Saúde, bem-estar e condicionamento físico, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A one stop solution for integration

5,0 há 10 meses

Vantagens:

It enables seamless integration of applications, data, and experiences. Has made it easy to move records from one SaaS application to another. It’s technical support is amazing.

Desvantagens:

It works extremely well nothing to dislike.

Mansi
Associate consultant, Índia
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Efficient Automation Made Easy with Workato

5,0 mês passado Novo

Comentários: Overall, my experience with Workato has been great! It is a powerful tool that streamlines workflows and automates tasks easily. It increases the efficiency and saves time for my team.

Vantagens:

I like Workato because it makes it easy to automate tasks between different apps. It's very easy to use even for people who do not have much technical knowledge, and it saves a lot of time. The integrations always work seamlessly, so everything runs smoother without a lot of effort on a single person.

Desvantagens:

The thing I like least about Workato is the pricing—it can get a bit expensive, especially for smaller teams or small businesses. Some features are also a bit tricky to set up at first, it requires a bit of a learning curve to fully understand.

Avaliador Verificado
Usuário do LinkedIn Verificado
E-Learning, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Superb Software

5,0 há 4 semanas Novo

Comentários: Excellent experience with Workato. Easy to use and very effective.

Vantagens:

With the use of automation, workato makes work easier and enjoyable. I highly recommend workato.

Desvantagens:

Nothing bad noted. I recommend workato to everyone.

Salvatore
HR Manager, EUA
Hospitais e Saúde, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

My Experience With Workato

5,0 há 10 meses

Vantagens:

It makes cloud management easy It is amazing for robotic automation

Desvantagens:

Workato has met our needs. Never had issues.

Pedro
consultant, Espanha
Software, 1 001 - 5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Automatización Inteligente para mejorar la productividad

4,0 há 4 meses

Comentários: En general workato me parece solución robusta y versátil para empresas que buscan optimizar procesos y mejorar la eficiencia mediante la automatización.

Vantagens:

Lo que más me gusta de workato es que tiene una interfaz intuitiva, basada en arrastrar y soltar, que facilita la creación de flujos de trabajo incluso para usuarios no técnicos.

Desvantagens:

Algo que no me gusta mucho de workato es quizás el precio, que puede llegar a ser costoso para pequeñas empresas o emprendedores.

Leeanne
Manager, EUA
Telecomunicações, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great platform

5,0 semana passada Novo

Comentários: Overall it's a good platform I do recommend to anyone

Vantagens:

It's fast and easy to use, it isn't hard to learn

Desvantagens:

Sometimes it crashes and takes a little while to get back up

Rob
Salesforce Manager, GB
Serviços e tecnologia da informação, 5 001 - 10 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Recently purchased Platfrom automation tool

5,0 ano passado

Vantagens:

Recently started using this for cross-platform automation and robotic process fulfillment. Great time saver for those repetitive jobs that need you to access multiple systems or platforms to achieve. Earned its value back in time saved

Desvantagens:

Feature rich tool that takes time to learn. Currently using experts to deliver business reuqirements, but have a long term goal of end users being able to create and administer their own automation.

Sai
Sai
Client Project Manager, EUA
Usuário do LinkedIn Verificado
Internet, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Source of truth!

5,0 há 2 anos

Comentários: Experience has been tremendous

Vantagens:

Workato is seamless to use for accessing and retrieving data! Saves time and reduces cost

Desvantagens:

Nothing to dislike about Workato, it is very effective

Ravi
Software Consultant, Índia
Serviços e tecnologia da informação, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workato Review

4,0 há 2 anos

Vantagens:

Workato is the very finest tool for automating tasks and integrating apps. It's a powerful integration platform and it allows you to connect different apps and automate workflows. It's great for streamlining the process and saving time. You can create custom workflows using these pre-built connectors to automate repetitive tasks easily.

Desvantagens:

I faced that least is Workato pricing structure is based on the number of transactions or actions you perform. If you have a high volume of transactions, it could potentially become costly.

Viveka
Developer, Índia
Serviços e tecnologia da informação, 5 001 - 10 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workato

4,0 há 2 anos

Vantagens:

Workato tool has a user-friendly interface, and it is a low-code platform where much programming knowledge is not required. It reduces users' time and effort by providing pre-built recipes for popular applications like Salesforce, Freshdesk, etc. Integration with different applications is made easy and it provides good customer support where they help us when we are stuck. Documentations and video lectures are available which help new learners to grab the tool quickly.

Desvantagens:

The only con which I experienced during development is, it hangs sometimes.

Jeremy
Integrations Solutions Consultant, EUA
Software, 1 001 - 5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Integrations made easy

5,0 há 2 anos

Vantagens:

I don't come from a developer background but can understand API calls and and responses. With just that knowledge I'm able to build intricate integrations within Workato.

Desvantagens:

While knowledge of coding syntax isn't a must, it is definitely a bonus within Workato. More documentation for more laymen like myself would be incredibly helpful in extracting full value from the platform.

Siva
ASSOCIATE, Índia
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workato

4,0 há 2 anos

Vantagens:

Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it. There are more than five hundred pre-built app connectors that we can connect to our recipe and testing the workflow is much easier in the workato tool. There are three types of connectors such as Http connectors, Community connectors, and Connectors SDK which help in creating custom connectors with low code in the recipe. Training materials and documentation are easily available which helps new learners to grasp the tool knowledge quickly.

Desvantagens:

The only con is it will keep on sending the emails if the flow has errors, which might disturb the users.

Sriram
Associate Graduate Engineer, Índia
Serviços e tecnologia da informação, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Workato

5,0 há 2 anos

Comentários: Workato is a low-code integration tool

Vantagens:

Workato is an API-merged cloud-based software tool, it contains 600 pre-built apps with all types of categories like AI Machine learning, DevOps, Productivity, Operations, etc. We can easily deploy our recipe and share it via a link so that we can easily access it to test the recipe. It is low code integration tool.

Desvantagens:

Sometimes we cannot be able to connect the pre-built apps because they need proper API keys and credentials. Only technical users will be able to create the connector SDK to customize the recipe of the application.

Viveka
Associate, Índia
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workato Review

5,0 há 2 anos

Comentários: Overall, Workato is a powerful automation platform that offers wide range of pre-built features and benefits for businesses with cost-effective feature. It helps in automating repetitive tasks and connect with different applications and services. Workato helps user's to achieve our goals efficiently and effectively.

Vantagens:

Workato is a fantastic integration and automation platform that offers users to connect different applications and automate the repetitive tasks and workflows, saves our time and reduces the risk of errors. As a versatile automation tool it supports various applications including cloud-based and on-premise applications. It also enables integration between different applications and systems which reduces manual work and allows organizations to streamline their business processes. Even it has over 500 connectors, including business applications like Salesforce, Slack, Google sheets and more which helps us to connect different data sources to create powerful integrations. Moreover, Scalability in Workato helps users to handle automation for small to large enterprises. The best feature in Workato is Data Mapping where it allows users to map the data between connected applications, ensures whether data is up-to-date and consistent across our systems. In addition, user's can create workflows that are triggered in real-time and even users can respond to events as they happen. And it also imparts security features, including encryption, user authentication, and role based access control. Documentation and training resources are tremendous as new user's can learn the tool quickly. Workato tool is cost effective where it offers affordable pricing plans, and provides the cost-effective solution.

Desvantagens:

Workato's interface might be overwhelming for new users and requires a bit of learning curve to understand how to use the tool effectively.

Jothika
RPA Developer, Índia
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Workato-Automation tool

4,0 há 2 anos

Comentários: The easy tool which is used for automating the process with great desired outcomes.

Vantagens:

It is a drag and drop interface and it is easy to use.100+ Prebuilt connectors make this tool easier.This tool ensures security and scalability.

Desvantagens:

It is much harder to use without programming experience when we have to work with the API application.Maintenance of recipes is quite challenging.

Keerthana
Associate, Índia
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Overall of workato review

4,0 há 2 anos

Comentários: Overall, this is low code and no code tool to automate the code easily and efficiency.

Vantagens:

Workato is an automation tool to build the repetitive task and it helps to reduce the error. we can easily build the flow design and it manage the error handling mechanism. It's offering a feature to drag and drop programming to create and manage their workflow in workato.

Desvantagens:

This tool is quite costly and difficult for the users who are all not having programming background.

Reetha
RPA Developer, Índia
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Workato - Easy to automate

5,0 há 2 anos

Vantagens:

Using Workato, I can easily automate the process without having to learn any complex programming languages. It's an amazing tool to learn automation quickly and efficiently!

Desvantagens:

For me, it is quite challenging to comprehend the database structure, establish DB connections, and integrate them.

Blake
Blake
VP / Lead Architect, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Great Product If You Know What You're Doing

4,0 há 8 anos

Comentários: As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.

Vantagens:

Lots of pre-built connectors. Chat agents are generally very quick to respond.

Desvantagens:

Extreme learning curve - especially difficult if a user does not have any programming background. Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images. Support portal provides no way to go back to your Recipe interface. Support Tickets can sometimes take 2 - 3 days for a response. Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low". Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional". Recipe logs only show information related to the last row of data processed. No way to see a "schedule" of active Recipe's.

Saran Raj
RPA Developer, Índia
Serviços e tecnologia da informação, 5 001 - 10 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Workato: Streamline Workflow with Powerful Integration

5,0 há 2 anos

Vantagens:

Workato impacted me in intelligent automation to automate complex workflow and reduces manual errors

Desvantagens:

Some of the features should be improved and improved features to be upgraded as per client expectation