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Avaliações do Marketing 360

Sobre Marketing 360

Plataforma de marketing n.º 1 para pequenas e médias empresas! Teste de marketing GRÁTIS

Saiba mais sobre o Marketing 360

Vantagens:

Marketing does not require a lot of hands on but I receive regular updates and the ability to respond if need be. Integrated well, especially email requests for service.

Desvantagens:

I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.

Notas do Marketing 360

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,6
Recursos
4,5
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,5/10

O Marketing 360 tem uma classificação geral de 4,6 em 5 estrelas com base em 1 116 avaliações de usuários no Capterra.

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Karina
Marketing, Brasil
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

bastante funcionalidades, Pratico.

5,0 há 2 anos

Comentários: Uso diariamente para ampliar a visibilidade da minha empresa e para meus serviços como social mídia e o software corresponde as expectativas

Vantagens:

Uso diariamente para ampliar a visibilidade da minha empresa e meus serviços como social mídia e o software corresponde as expectativas

Desvantagens:

Trava com um acerta freqüência,o que faz ter que reiniciar e começar novamente

Kamilla
Atendente, Brasil
Alimentação e bebidas, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliação de produto

4,0 ano passado

Comentários: O marketing 360 ajudou bastante na criação de marketing da minha empresa, nas redes sociais e em mensagens paras os clientes

Vantagens:

Gostei bastante da praticidade do marketing 360 , auxilia bastante na criação de marketing da empresa

Desvantagens:

Não tenho comentário negativo sobre o produto

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços ao consumidor, 10 000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Vale super a pena!!!

5,0 há 2 anos

Vantagens:

Praticidade e desenvolvimento, moderno !!

Desvantagens:

Somente no começo senti mais dificuldade de manuseio

Roy
Roy
Vice President Marketing, EUA
Usuário do LinkedIn Verificado
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Team of Professionals to Work With

5,0 há 6 anos

Comentários: It all works together. That is incredibly important. You need all your sources to be able to come into one location and be tracked. Leads are the businesses life blood.If you can't track everything you do, you are just shooting in the dark.

Vantagens:

Most small businesses have a person to do their website, another to do their social media. Working with the team at Marketing 360 I have an expert in every field working on my businesses that are working together. They created a great logo, an incredible website that I have received major accolades for, social media, blogs, videos, etc. that all work together to make my business look professional and keep me on page one for all my keywords. Then they do all the things I hate doing like setting up and populating my CRM. They provide a calendar where my assistance can update my calendar. Then they do something most small businesses never do; they track EVERYTHING. We know immediately when something is working or not working. Most businesses are just shooting in the dark. This process take a while. If you only tried Marketing 360 for 6 months, you haven't given it a fair shake. Marketing takes a while. I know. I have been doing marketing for several years. It takes time to dial it in. Time busy business people do not have. That why I turned 99% of my marketing over to a TEAM, the team of Marketing 360; They work together to bring me customers and brand my business with a consistent message.

Desvantagens:

I wish the calendar would tie into my other calendars. Other than that, I have been very satisfied with Marketing 360 and the software.

Resposta do Madwire

há 6 anos

Roy, thank you so much for your review and feedback. We appreciate and value the feedback. All ships rise together and we are excited to work with you and build your business up continuously. Thanks for your business.

Lucy
President of Sales, EUA
Cosmético, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

All essentials needed to manage and grow your business, Marketing 360 is the perfect solution to all that.

4,0 há 8 meses

Comentários: Everything worked out so well.My brand is now known all over and am getting more clients day by day.I am a happy user.

Vantagens:

Nowadays everybody is entangled to social media, and with this incredible software you can easily reach the right audience for your business.The software is very easy to use.It has really promoted my brand and it's really nice to talk to your clients through messages.It helps your hard work to pay back,I highly recommend it even for the begginers it's the best.

Desvantagens:

Everything about Marketing 360 is amazing,no cons.

Kenny
Kenny
Owner, EUA
Usuário do LinkedIn Verificado
Roupa e moda, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Save Your Time, Money, Sleep, and Cost for Anxiety Medications You Will Need while working with them

1,0 ano passado

Comentários: My overall experience with Marketing 360 / MADWIRE was incredibly frustrating and disappointing. I felt that there was a distinct lack of transparency regarding costs, especially for content creation services. The quality of service, particularly the content produced, left much to be desired. What's more, the advertising strategy was ineffective, and I managed to achieve better results independently. Customer service was lacking, and my requests seeming to be neither respected nor adhered to. Unjustified charges were another major issue, and the refusal to refund my unused budget upon contract termination added to my dissatisfaction. I felt that the value I received for the money I invested was extremely poor.

Vantagens:

The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication delays on my part, the final product was visually appealing, and I was genuinely pleased with how it turned out. This, however, was the only part of their service that met my expectations.

Desvantagens:

Lack of Transparency: I was genuinely frustrated with the unclear communication about the costs of services, especially regarding content creation charges. I couldn't believe how much was being charged for short blog posts, especially given their subpar quality.Quality of Service: I was unhappy with the level of service I received. The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective. I was even able to achieve better results on my own.Customer Service and Communication: I felt blamed for the slow pace of communication and believed that my requests were neither respected nor adhered to. My account manager, despite their role, wasn't able to deliver tangible results.Refunds and Billing Practices: I was infuriated with what I saw as unjustified charges, especially related to content creation and the unused advertising budget. The company's refusal to refund the unused budget upon contract termination added insult to injury.Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated.

Ashleigh
Ceo, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Quick and painless

5,0 há 2 meses

Vantagens:

How seamless and fast the process is. I never have to wonder if it proccessed correctly or if it will process quickly

Desvantagens:

As of yet there is nothing i have found i don't like

Loureen
Head Of Partnerships And Programs, Quénia
Gestão de organizações sem fins lucrativos, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Solid Marketing Automation .

5,0 há 8 meses

Comentários: It is our all time marketing tool. Campaigns,lead management and general marketing. It handles so much marketing related tasks with ease.

Vantagens:

Easy to cut across all social media platforms for marketing. It has all topics and products of choice. Reduces cumbersome emails related to marketing. Appointment scheduling for meetings are fast and done online. Best follow up for billing and invoicing.

Desvantagens:

I think it has been a great experience and well supported Incase we need assistance.

Milla
Management, Áustria
Gestão da educação, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Matrix360

5,0 há 7 meses

Comentários: Very satisfied customer, Thank you.
Time saving and less effort.

Vantagens:

- It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses. - The platform is user-friendly and easy to navigate, even for those with limited technical knowledge. - The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics. - The customer support team is responsive and helpful, offering guidance and assistance when needed. - The pricing is transparent and competitive, making it accessible for small businesses with limited budgets.

Desvantagens:

It's an all-in-one marketing platform that can help you streamline your marketing efforts and save time.

Resposta do Madwire

há 7 meses

Milla, Thank you for taking the time to leave us such a detailed and positive review. We are thrilled to hear that our platform has been able to simplify your marketing efforts and provide valuable insights through our analytics and reporting features. Our customer support team works hard to provide responsive and helpful assistance, so we are glad to know that you have received guidance when needed. Thank you for choosing our platform for your marketing needs. We appreciate your feedback and look forward to continuing to support your business.

Alberto
Administrative Supervisor, Espanha
Automotivo, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Marketing 360 is my go-to for all my digital marketing needs! It's user-friendly and packed with features.

5,0 há 7 meses

Vantagens:

I love the seamless integration of all marketing tools in one platform. The reporting and analytics are also top-notch.

Desvantagens:

I wish the pricing plans were more affordable for small businesses. Also, the learning curve can be steep for beginners.

Resposta do Madwire

há 7 meses

Alberto, Thank you for taking the time to leave a review. We are glad to hear that you find the platform to be user-friendly and are enjoying all the features. We look forward to continuing to work with you!

SAROJBEN
Caregiver, EUA
Hospitais e Saúde, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Review of Marketing 360

5,0 há 4 meses

Vantagens:

What I like most is that the software is simple to use. It has built in automation, payment processor, and nurture tools.

Desvantagens:

What I like least is the social media tools. It is more user friendly to go to different social media accounts instead.

luz mary
luz mary
teacher, Colômbia
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Maximizing the Potential of My Business

5,0 há 7 meses

Comentários: This tool has transformed the way I run my business, allowing me to centralize and automate many of the previously time-consuming processes.

Vantagens:

What I liked most about this platform is its customization capacity and the ease of use, integrating all the marketing and management tools in one place has greatly simplified the daily operation of my business.

Desvantagens:

One of the aspects that I liked least about the platform is that, despite being quite complete, it can be a little overwhelming at first, especially for those who are not used to integrated management systems.

John
Chiropractor, EUA
Saúde, bem-estar e condicionamento físico, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Helps get patients through my door

4,0 há 4 semanas Novo

Comentários: Great all around. They seem to be helping my business.

Vantagens:

Good team to work with that seemed to understand my needs

Desvantagens:

I would like to see more patients coming in but I am also a newer office.

Resposta do Madwire

há 2 semanas

Thank you for your review, John! We are glad to hear that our team has been able to help you get new patients and we look forward to helping your practice grow even more!

Tom
owner, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Marketing 360 true review

1,0 há 9 meses

Comentários: disgusting, absolutely nothing in return for a huge investment. Could never contact any who could help. Took days to correct a misspelled word, Would be open to talking with anyone thinking about using 360

Vantagens:

They had great pitch, talked great game, and complete non performance

Desvantagens:

continual message - "This takes time, no worries you will see" Well $44000 later and I see nothing

John
CEO, EUA
Gestão de investimentos, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Need Professional Help? You need Marketing 360

5,0 há 8 anos

Comentários: Nexgen Software Services http://nexgent3.com/ has been in business since 1997. We have always done VERY well with simple advertising up until about 2 or 3 years ago. Sales have slipped and we have had a hard time reaching our desired customers. I finally broke down and started looking for professional help. I spent a lot of time online searching through many different marketing firms. There are so many to choose from it really made it a difficult choice to finally pick one. The reason I picked Marketing 360 was simple. The videos and the mentality they promoted in their videos was the same as my company. I know we work hard if not harder than anyone for the success of our clients and I felt that Marketing 360 was going to give me that same attention to detail that we needed. The day trading / investment world is a very competitive marketing arena. Probably more difficult than Doctors , Lawyers or Plastic Surgeons. Bottom line, everyone as Marketing 360 have done everything possible to make our business grow. We have now been with them for over 6 months and the difference in our online marketing , SEO and online presence is night and day what it was before. If you need help, professional help, you must make the commitment and let Marketing 360 work to help you better your business. I would highly recommend them , I can't see myself or my business being without them. I hope you will take the time to really investigate and give them the opportunity. I have clients that are in the marketing business and I have had them personally audit everything that Marketing 360 has done so I could get an honest outside second opinion. The results didn't surprise me, my audit of M360 was a resounding 110% positive. Taking the leap of faith is the hard part. Loving what they do is the easy part. I appreciate and look forward to continuing some exponential growth with Marketing 360.

Vantagens:

Everything is very simple and easy to use.

Desvantagens:

Only thing I would like to see is live up to the minute stats which i think is coming on the next version.

Resposta do Madwire

há 6 anos

John, thank you so much for taking the time to give us your input! You've been a very loyal customer over the years and we have really enjoyed partnering with you. Ultimately, we exist to help small businesses grow; we're honored you chose us! It's not easy to trust others with the success of your business, and we take that responsibility seriously. Thanks again!

Theresa
Physician, EUA
Consultório médico, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Do not use this company

1,0 ano passado

Comentários: Always an excuse that someone else on the team has that responsibility. I hired them because I thought that a marketing agency would be able to get a website done faster than I could design, and I was happy to pay someone to do the SEO optimization. OUR APPOINTMENTS decreased by approx 60% from the day we started their services. It took 3 months to get an active website.,advertising is still not happening. I have given them the opportunity to try to correct these issues.

Vantagens:

I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen.

Desvantagens:

I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months.

Steve
El Jefe, EUA
Usou o software para: Não especificado
Fonte da avaliação

The fire breathing dragon

5,0 há 9 anos

Comentários: I own a successful home inspection company in the Kansas City area and struggled with my online presence using a jalopy of a website that got me by for about 8 years until I couldn't take it anymore. I mean, it looked like something a one handed 3rd grader built (no offense to one handed 3rd graders). But last year, I found Marketing 360 and with the help of Andy and the rest of the team they took my 80 pound weakling and turned it into a fire breathing dragon. Now this thing breathes clicks and spits out phone calls. It's a real thing of beauty. In fact, in the beginning I told Andy with a totally straight and serious face "I want to own the entire first page of Google." He chuckled, but he knew I was serious and took me seriously. Now we're well on our way. Another big thing? They're from the U.S.A. (again, no offense to the rest of the world), but if you've used freelance sites like I have in the past you're far too familiar with the time, quality, and money lost due to communication breakdowns and sneaky, second rate back-end practices. I can't tell you how many times I had a site built by one guy then took it to another for SEO work and he was like, "Who built this? This code is garbage. It needs to be re-built." Ugh! You just never know what you'll get and who will do the work. And while I was always willing to pay top dollar for top quality work, I was always disappointed. Always. Aside from that, they're only a phone call or email away and are super available. They answer their phones and respond to emails usually within minutes. And when I need changes made they're on top of it and I see the results within a day or two. And if I need to make a tweak they work with me until I'm happy. I appreciate all of this because time is my most valuable commodity. And the best thing? It's not a one-sided relationship where they totally steer the ship. It's a collaboration where they welcome my ideas and take them into direct consideration. This is really important to me because I know my industry and my business like the back of my hand. Anyway, use them if you want serious results. This is an investment that will pay for itself many times over. OK, I have to go now. Time to feed my dragon.

Resposta do Madwire

há 9 anos

Steve, thank you for your testimonial. You really identified a struggle that we see SMB's facing. There is a collection of different companies trying to tackle multiple problems for a company and none of them have a singular voice around optimization, design, and marketing. That is what truly makes our marketing software, Marketing 360® special. Everything is within one platform. There is no need to go anywhere else for anything else. You get a unified approach that saves you time and money and most importantly drives better ROI. Thank you for your partnership.

Jacob
Director of Marketing, EUA
Esportes, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A bit of a hostage situation

2,0 há 3 anos

Comentários: The employees are great, but the culture of keeping the client on the hook and making it difficult to leave speaks volumes. No optimization is really done, even though you pay 50% of your ad dollar to them. Not sure, what I’m really paying for other than setup, and the platform. The customer does not come first, and it feels a bit churn and burn compared to when we started. I guess good things can’t last forever

Vantagens:

The platform gathers your data in one place.

Desvantagens:

Setting up the platform is a hassle unless you get help. Don’t let Madwire setup the platform first as transitioning away is not easy, even if you wanted to pay for them to do it. They want to keep you on at 50% ad optimization fee at all costs.

Resposta do Madwire

há 2 anos

Hi, Jacob. We employ several dozen individuals full time here in Colorado to do nothing but manage and optimize our clients' ad campaigns. We are grateful for the talent, passion and dedication that this group of specialists pour into our clients' businesses. You mentioned set up of the platform is a hassle. Thanks for that feedback. Our Onboarding Team, which is a relatively new department within the last year and a half, does nothing but help clients get set up on the platform. Since investing in that team, we've seen a significant uptick in client satisfaction with regard to the platform, as well as clients' setup experience. Feel free to reach out to our management team directly with any specifics or for support.

D J
Marketing/Merchandising Manager, EUA
Mobiliário, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Comprehensive Marketing Program In-A-Box

4,0 há 8 anos

Comentários: We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business. We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything. The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there. A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform. I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use
comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.

Vantagens:

Functional scope, ease of use, reporting.

Desvantagens:

Web-only. Some users want to work offline.

PETRA
Doctor of Naturopathy, EUA
Medicina alternativa, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Bad Business a SCAM

1,0 há 4 anos

Comentários: AWFUL

Vantagens:

The software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!

Desvantagens:

AWFUL YOU DONT KNOW IF ITS WORKING ! SCAM

Resposta do Madwire

há 4 anos

Hi, Petra. Our software has changed and improved significantly since 2013 when we last worked together. We provide full transparency within the platform, so you can see the results you are getting from Google, Bing, etc. And we know we are not the best fit for every business. If we believe that our team or technology is not the best fit for your needs for whatever reason, we are going to be honest about that. We want every small business to find a partner that best meets their specific needs, whether that's us or another solution.

Jhara
Marketing Director, EUA
Serviços e tecnologia da informação, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

I recommend Marketing 360 100%

5,0 há 2 anos

Comentários: The platform's increased trustworthiness stems from the fact that it can be accessed via the cloud, the online, and mobile devices. Since we can handle both content management and social media management inside Marketing 360, we can more efficiently reach a wide audience and capitalize on the growing trend toward online marketing. It has been remarkable to see how the platform has contributed to the development of both our company and the surrounding community.

Vantagens:

Several marketing execs at Madwire including the most current one were great to deal with. To begin, if you're looking to promote your business on social media, Madwire is hands down the best option. Due of my lack of experience with social media, I was confused as to how everything operated. The help desk team put everything together, helped me grasp the concepts I required, and took over the rest without a hitch. She has simplified our social media marketing strategies and provided us with actionable advice and direction every step of the way. Her expertise, reaction speed, and originality really beyond my expectations, and I would suggest her and Madwire to anybody trying to boost their social media marketing efforts.

Desvantagens:

We have no complaints from Marketing 360, rather our department is happy

Joshua
President, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Consistent Results

5,0 há 5 anos

Vantagens:

What brought me to Marketing 360 was a large number of features included with the software. Not only was having all of my marketing tools in one place convenient, but it also saved me money. The implementation team was great and exceeded my expectations by getting my website built faster than they said it would. I have done business with several marketing companies over my several years in business, and I will say that my ads with Marketing 360 have been the most successful. My representative is always working to optimize my marketing and has had my PPC campaign convert higher than previous representatives I have had in the past. Last week, my PPC conversion rate was at 42%! I would highly recommend Marketing 360 to anyone.

Desvantagens:

I like to break my bills down to weekly intervals if possible. With Marketing 360, I can only pay bi-weekly. I would love to be able to pay my monthly invoice weekly.

Resposta do Madwire

há 5 anos

Thank you for the review Joshua! We are incredibly pleased that you are finding success with Marketing 360. We designed the platform to include everything that a small business owner would need and we are glad that you enjoy the software. We strive to only hire the best people in the industry and expect them to provide the finest customer service around. Thank you for the kind words Joshua, we are excited to see your success in the future and will keep working to help you succeed.

Jonathan
Jonathan
Owner, EUA
Usuário do LinkedIn Verificado
Fotografia, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

DO NOT HIRE THIS "COMPANY"

1,0 há 4 anos

Comentários: If you're considering "hiring" Marketing 360, don't! You need to run. I put quotes around "hiring" because this is not a marketing company, this is a SaaS company. They simply want you to spend money with them so that they can charge you for their CRM, and website software every month. You'd be much better off paying for a software that is built specifically for your industry rather than a general one like theirs. They market themselves as being incredible providers of SEO content, websites, and PPC campaign experts. I have been with this company for 6 months now. I've spent over $8,000 with them and I have received maybe 3 bad leads, and some poor excuse for content. They sometimes don't even respond to my emails. They will wait days to weeks just to get me on the phone for a response. Guess they don’t want things in writing? Do not let the initial sales call fool you, it's all empty promises.They’ll try to tell you that they’re doing the right thing by creating a website for you for free. My website was under construction for THREE MONTHS. Not a long time if the website was good, but it was a LOUSY excuse for a website. It got to the point where I didn’t even want them to make it anymore because we were wasting valuable time. Nothing on the website proves that it will convert sales, they only want to create you a new website so they can tie you in to it, because once you stop paying them the website doesn't exist anymore. I strongly feel they are not out to help, they

Vantagens:

Nothing, I can't say that a single thing about my experience has been pleasant. At the most, my account rep is a nice guy, but still doesn't necessarily make him good at his job. Absolutely everything, poor customer service, lack of communication, limited on-boarding support. I literally do not know where they are getting these good reviews from, because none of them have proven to be true in my case.

Desvantagens:

Absolutely everything. Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software. You are much better off getting something industry specific.

Resposta do Madwire

há 4 anos

Hi, Jonathan. Thank you for providing your perspective. We hate to hear that any client isn't 100% satisfied with both our team and technology. We can see that you have since spoken with our team, which we appreciate.

Larry
President, EUA
Gestão da educação, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good company!

5,0 há 5 anos

Vantagens:

Even more than the all in one cross platform marketing that's available to the small business owner, we've been very impressed with our account reps. Very knowledgeable, genuine concern for the clients marketing results, lots of helpful advice without being pushy, and hyper responsive and patient. Ideal for the small business owner who couldn't begin to navigate the waters of SEO, Social Media, Website optimization, review management, Google PPC, blogging etc much less synergistically with a consistent marketing approach. The creative team is top notch as well.

Desvantagens:

My one complaint is never really knowing how much of your budget is going for the media spend. You spend $2000 per month for adwords, but your $2000 are converted to M360 dollars before the spend. So you're always wondering how your dollar converts to Marketing 360 dollars. Other services we've used show us exactly how many dollars go to Google for example. But I have to say our results are better here anyway - which is what matters most.

Resposta do Madwire

há 5 anos

Thank you for taking the time to leave a review Larry! We designed Marketing 360 with the intention of helping small businesses succeed and your business is a great example of that! We thrive on creativity and hire the best creative people in the industry. As for your budget concerns, your Marketing Executive should be able to clear up any questions that you may have. Thank you so much for partnering with Marketing 360 Larry and we look forward to much success for you in the future.

Brian
Owner, EUA
Construção, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Awesome experience!!

5,0 há 8 anos

Comentários: We have been with 3 different SEO/Web Optimization companies in the past 4 years and I can tell you with absolute confidence that Madwire is the BEST out there. Our Account Rep, Julian, is outstanding and we literally feel like he is one of our employees (for a fraction of the cost of course, shhh!). These guys and ladies are the OPPOSITE of hands-off, and the communications I receive from their team are often and effective...almost daily. In fact, usually I am the one holding things up as they wait on deliverables from us. Julian and his team are constantly looking for ways to optimize our budget and drive more (and better) traffic to our website. Yes, we had to increase our initial budget with them by 4-5X within 6 months of signing a contract (as they helped us set a realistic budget to meet our overall revenue goals), but it's all for a good cause. After all, if as a business owner you are seeing an exponential ROI, you would be crazy not to increase your budget, right? Unless you don't want to grow your business. And again, I feel like every dollar we spend is being put to good use with Madwire. I can't say enough good things about them. Our future looks bright now that we finally found an online partner who actually cares about us as a customer and one who is partnering with us to grow our business indefinitely.

Vantagens:

We have the best online support for a fraction of the cost of hiring someone ourselves.

Desvantagens:

It isn't free.