18 anos ajudando empresas portuguesas
a escolherem o melhor software
Sobre UpKeep
CMMS baseado em nuvem que otimiza a ordem de serviço e a gestão de instalações. Crie projetos, atribua ordens de serviço e gerencie ativos.
Loved being able to just jump right in and create work orders. Keeping track of time and material cost was very helpful.
Requester's sometimes log out of it and forget what their password is.
Filtrar avaliações (1 345)
Uso
Classificar por
Filtrar avaliações (1 345)
UpKeep is FANTASTIC!
Avalianção do UpKeep
Comentários: Minha experiência está sendo ótima.
Vantagens:
O programa me ajudar a organizar tarefas e estoque da minha mercearia, além disso foi muito fácil começar a usar.
Desvantagens:
Não há nada para pontuar de negativo, ainda estou testando algumas coisas, mas tudo que vi até o momento é muito bom.
Resposta do UpKeep Technologies
ano passado
Hi Judy, thank you for your glowing review! We're so glad that UpKeep has met your expectations. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
Manutenção
Comentários: ele atende bem a necessidade de pequenas empresas sem surpresa talvez em grandes empresas fique um pouco mais confuso.
Vantagens:
Uma ótima ferramenta de gestão de manutenção de forma ativa
Desvantagens:
visual não achei tão atrativo e intuitivo de forma geral
Manutenção: solicitação de pedidos, agendamentos, programação e avaliação.
Comentários: É um programa com benefícios para as pessoas que necessitam de agilidade na execução de serviços.
Vantagens:
As ordens de serviços é o ponto inicial de chamado de manutenção e deve estar devidamente preenchida para que seja realizada a avaliação e a criticidade do problema.
Desvantagens:
Poderia haver gráficos mensais que demonstrassem os serviços mais solicitados, os executados, os que realmente eram necessários, os locais dos pedidos para haver um planejamento de intervenção prévio.

UpKeep keeps track of in-service problems
Comentários: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.
Vantagens:
It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.
Desvantagens:
If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.
Resposta do UpKeep Technologies
há 2 anos
Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.
A Great Maintenance Management Solution
Vantagens:
UpKeep has been helpful when it comes to streamlining work order. It comes with great asset tracking and management features
Desvantagens:
Well, UpKeep has not failed us. It always delivers.
Not Too Happy So Far
Vantagens:
If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.
Desvantagens:
contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.
My Experience With UpKeep
Vantagens:
The tool makes scheduling easy and it has great mobile access features.
Desvantagens:
No bad experiences with UpKeep. It meets needs.
Comprehensive Solution for Maintenance Management
Comentários: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.
Vantagens:
UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.
Desvantagens:
While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.
Easy to Navigate and very helpful when busy
Comentários: My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication.
Vantagens:
I like the user-friendly interface, it's easy to navigate and makes onboarding new team members much easier. The ability to update tasks on the go is very helpful as well.
Desvantagens:
Not all features are as customizable as they should be, and there are sometimes glitches in the app which can be frustrating when busy.
Needs just a few adjustments
Comentários: Overall a few tinkering and this app would be perfect
Vantagens:
I love how easy thix app has made sorting through my inventory
Desvantagens:
I would like to see more options to save lists in diffrent storage space
upkeep Up s and Downs
Vantagens:
I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .
Desvantagens:
Sometimes it is very slow and will not allow you to finish the task you are working on.
We Want It, But They Won't Help Us!
Comentários: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.
Vantagens:
Easy to input information, very easy to use.
Desvantagens:
Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.
Preventative Maintenance Program
Comentários: The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with.
Vantagens:
The program is very intuitive and has the capabilities that we are looking for.
Desvantagens:
We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.

UpKeep simplifies facility management!
Comentários: Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.
Vantagens:
My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.
Desvantagens:
Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.
Alternativas consideradas anteriormente:
Good Entry level CMMS System
Comentários: A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and parts/inventory. Lacks a lot of the higher end features that experienced users would want to impliment.
Vantagens:
Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.
Desvantagens:
Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.
upkeep setup is so easy
Comentários: using the soffware has simplified work and save time
Vantagens:
the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system. The UI is so friendly
Desvantagens:
upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in submitting a given documents
Resposta do UpKeep Technologies
há 2 anos
We appreciate your review! It means a lot to our team. We're dedicated to consistently delivering top-notch quality, and we're ecstatic that we've earned your trust. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
simple and secure for use
Comentários: its has made my work so easy for report compilation
Vantagens:
upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation. The user interface is nice for me
Desvantagens:
The application in most cases slows down when using it on mobile phone
Resposta do UpKeep Technologies
há 2 anos
Hi Parricia, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.
Best management tool to have
Comentários: I have been using UPKEEP for about 2 years. 8 months as the ADMIN. easy to set up, and let my team what is going on with the machines.
Vantagens:
This product is very easy to use and train others on how to apply it.
Desvantagens:
I cant think of anything I would change.
upkeep has made work flow processes
Comentários: upkeep has helped to reduce on technicians time spent doing work
Vantagens:
upkeep has made work flow process in the organization so simple, I like the CMMS feature since it is more efficient in maintenance management. The application is so easy to use and install
Desvantagens:
for inventory management, the application lacks filters to categories assets and inventory
share work among team with upkeep
Comentários: sharing work orders among the team has helped us to complish task in few minutes
Vantagens:
upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui
Desvantagens:
sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones
upkeep best tool for us
Vantagens:
i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords
Desvantagens:
the application disturbs a lot to login using android smart phones and sometimes tends to be too slow
UpKeep: An effective maintenance management tool for your business
Vantagens:
User-friendly interface: UpKeep offers a simple and intuitive user interface, which makes it easy to get started with the software for new users. Common tasks such as creating work orders or scheduling jobs can be done with just a few clicks.Proactive maintenance management: UpKeep lets you easily track work orders, service requests, and preventive maintenance tasks for your business. This allows you to resolve issues before they become critical and minimize downtime.Cross-Platform Availability: UpKeep is available on multiple platforms, including desktop, iOS and Android mobile devices, and the web. This allows you to access your maintenance data anytime, anywhere.Integration with other business management tools: UpKeep integrates with other business management tools such as Zapier, Quickbooks, and Slack, making it easy to integrate with your existing processes.Excellent customer support: UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the software.In short, UpKeep is an excellent choice for companies looking to improve their maintenance management and optimize their processes.
Desvantagens:
High cost: UpKeep can be relatively expensive compared to other maintenance management software on the market, especially for small businesses. Pricing plans start from $35 per user per month, which can be a significant investment for some businesses.Customization limits: UpKeep offers limited options in terms of customizing the user interface and work order structure. If you need a high level of customization, this can be a drawback.Internet dependency: UpKeep is cloud-based, which means you need a reliable internet connection to access the software. If your business does not have a stable internet connection, this could cause accessibility issues.Limited reporting capabilities: UpKeep offers basic reporting options, but some companies may find the reporting capabilities limited. If you need detailed custom reports for your business, UpKeep may not be the best choice.Learning curve: Although the user interface is user-friendly, some features of UpKeep may require a certain learning curve, especially for users who are unfamiliar with maintenance management software.In summary, UpKeep may not be suitable for all businesses due to its higher costs and some limitations in customization, reporting and internet dependency. However, for companies looking for easy-to-use maintenance management software with good customer support, UpKeep can be an attractive option.
Great tool for business
Vantagens:
Great mobile application with a very user friendly interface. Keeps all work orders organised.
Desvantagens:
Generating reports are very tedious. Pricing is a bit expensive.
Resposta do UpKeep Technologies
ano passado
Hi Dominic, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
share work with your team using upkeep
Comentários: by enabling work order sharing, it helps tasks to be completed on time and hence saving time spent on particular task by one person
Vantagens:
Upkeep allows someone to share work orders among teams members to help them accomplish tasks on time, the software is so user friendly, i like it
Desvantagens:
you cant use the application while running updates but updating it takes a lot of time, this needs to be improved
work process made quicker
Vantagens:
i like the cmms feature which is so efficient for maintenance of management systems and this had simplified a lot of work flows in the company
Desvantagens:
upkeep is working well for us, i have no feature to dislike for sure for now, may be in future