18 anos ajudando empresas portuguesas
a escolherem o melhor software

Sobre UpKeep

CMMS baseado em nuvem que otimiza a ordem de serviço e a gestão de instalações. Crie projetos, atribua ordens de serviço e gerencie ativos.

Saiba mais sobre o UpKeep

Vantagens:

Loved being able to just jump right in and create work orders. Keeping track of time and material cost was very helpful.

Desvantagens:

Requester's sometimes log out of it and forget what their password is.

Notas do UpKeep

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,7
Recursos
4,4
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,9/ 10

O UpKeep tem uma classificação geral de 4,6 em 5 estrelas com base em 1 345 avaliações de usuários no Capterra.

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Filtrar avaliações (1 345)

Michael
Architect
Usuário do LinkedIn Verificado
Arquitetura e planejamento, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

UpKeep is FANTASTIC!

4,0 há 5 anos
Legendas em português disponíveis no player de vídeo
Judy
Gestora, Brasil
Alimentação e bebidas, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avalianção do UpKeep

5,0 ano passado

Comentários: Minha experiência está sendo ótima.

Vantagens:

O programa me ajudar a organizar tarefas e estoque da minha mercearia, além disso foi muito fácil começar a usar.

Desvantagens:

Não há nada para pontuar de negativo, ainda estou testando algumas coisas, mas tudo que vi até o momento é muito bom.

Resposta do UpKeep Technologies

ano passado

Hi Judy, thank you for your glowing review! We're so glad that UpKeep has met your expectations. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Marcos
assistente, Brasil
Indústria farmacêutica, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Manutenção

4,0 há 2 anos

Comentários: ele atende bem a necessidade de pequenas empresas sem surpresa talvez em grandes empresas fique um pouco mais confuso.

Vantagens:

Uma ótima ferramenta de gestão de manutenção de forma ativa

Desvantagens:

visual não achei tão atrativo e intuitivo de forma geral

Ana
enfermeira, Brasil
Organização cívica e social, 5 001 - 10 000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Manutenção: solicitação de pedidos, agendamentos, programação e avaliação.

4,0 há 3 anos

Comentários: É um programa com benefícios para as pessoas que necessitam de agilidade na execução de serviços.

Vantagens:

As ordens de serviços é o ponto inicial de chamado de manutenção e deve estar devidamente preenchida para que seja realizada a avaliação e a criticidade do problema.

Desvantagens:

Poderia haver gráficos mensais que demonstrassem os serviços mais solicitados, os executados, os que realmente eram necessários, os locais dos pedidos para haver um planejamento de intervenção prévio.

Daniel
Daniel
Principal, Commercial Growth Operations Leader, EUA
Usuário do LinkedIn Verificado
Recursos Humanos, 1 001 - 5 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

UpKeep keeps track of in-service problems

5,0 há 2 anos

Comentários: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

Vantagens:

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Desvantagens:

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

Resposta do UpKeep Technologies

há 2 anos

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Susan
Project Manager, Austrália
Arquitetura e planejamento, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A Great Maintenance Management Solution

4,0 há 5 meses

Vantagens:

UpKeep has been helpful when it comes to streamlining work order. It comes with great asset tracking and management features

Desvantagens:

Well, UpKeep has not failed us. It always delivers.

John
Technical Services Supervisor, EUA
Manutenção predial, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Not Too Happy So Far

2,0 há 10 meses

Vantagens:

If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.

Desvantagens:

contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.

Ilenia
Accounting Officer, EUA
Hospitais e Saúde, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

My Experience With UpKeep

5,0 há 10 meses

Vantagens:

The tool makes scheduling easy and it has great mobile access features.

Desvantagens:

No bad experiences with UpKeep. It meets needs.

manju
Director of Maintenance, EUA
Museus e instituições, 201 - 500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Comprehensive Solution for Maintenance Management

5,0 há 7 meses

Comentários: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.

Vantagens:

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

Desvantagens:

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Casey
Office Manager, EUA
Produção audivisual, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to Navigate and very helpful when busy

5,0 há 5 meses

Comentários: My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication.

Vantagens:

I like the user-friendly interface, it's easy to navigate and makes onboarding new team members much easier. The ability to update tasks on the go is very helpful as well.

Desvantagens:

Not all features are as customizable as they should be, and there are sometimes glitches in the app which can be frustrating when busy.

Debra
Owner, EUA
Varejistas, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Needs just a few adjustments

5,0 há 5 meses

Comentários: Overall a few tinkering and this app would be perfect

Vantagens:

I love how easy thix app has made sorting through my inventory

Desvantagens:

I would like to see more options to save lists in diffrent storage space

Kim
maintenance supervisor, EUA
Vinhos e licores, 51 - 200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

upkeep Up s and Downs

5,0 há 8 meses

Vantagens:

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

Desvantagens:

Sometimes it is very slow and will not allow you to finish the task you are working on.

Karen
Work Process Administrator, EUA
Gestão da educação, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação
Fonte: SoftwareAdvice

We Want It, But They Won't Help Us!

5,0 há 9 meses

Comentários: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.

Vantagens:

Easy to input information, very easy to use.

Desvantagens:

Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.

Chris
Site Manager, EUA
Petróleo e energia, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Preventative Maintenance Program

2,0 há 11 meses

Comentários: The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with.

Vantagens:

The program is very intuitive and has the capabilities that we are looking for.

Desvantagens:

We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.

Lillian
Lillian
Human Resources Generalist, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

UpKeep simplifies facility management!

4,0 há 2 anos

Comentários: Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.

Vantagens:

My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.

Desvantagens:

Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.

Lindsey
Maintenance Manager, Canadá
Petróleo e energia, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Good Entry level CMMS System

3,0 há 3 anos

Comentários: A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and parts/inventory. Lacks a lot of the higher end features that experienced users would want to impliment.

Vantagens:

Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.

Desvantagens:

Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.

Elvis
project officer, Uganda
Organização cívica e social, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

upkeep setup is so easy

5,0 há 2 anos

Comentários: using the soffware has simplified work and save time

Vantagens:

the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system. The UI is so friendly

Desvantagens:

upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in submitting a given documents

Resposta do UpKeep Technologies

há 2 anos

We appreciate your review! It means a lot to our team. We're dedicated to consistently delivering top-notch quality, and we're ecstatic that we've earned your trust. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

parricia
program manager, Uganda
Organização cívica e social, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

simple and secure for use

5,0 há 2 anos

Comentários: its has made my work so easy for report compilation

Vantagens:

upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation. The user interface is nice for me

Desvantagens:

The application in most cases slows down when using it on mobile phone

Resposta do UpKeep Technologies

há 2 anos

Hi Parricia, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Paul
Maintenance Manager, EUA
Fabricação de alimentos, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Best management tool to have

5,0 há 2 anos

Comentários: I have been using UPKEEP for about 2 years. 8 months as the ADMIN. easy to set up, and let my team what is going on with the machines.

Vantagens:

This product is very easy to use and train others on how to apply it.

Desvantagens:

I cant think of anything I would change.

Agnes
Team leader WPE project, Uganda
Organização cívica e social, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

upkeep has made work flow processes

5,0 há 2 anos

Comentários: upkeep has helped to reduce on technicians time spent doing work

Vantagens:

upkeep has made work flow process in the organization so simple, I like the CMMS feature since it is more efficient in maintenance management. The application is so easy to use and install

Desvantagens:

for inventory management, the application lacks filters to categories assets and inventory

eng irene
project manager, Uganda
Gestão de organizações sem fins lucrativos, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

share work among team with upkeep

5,0 há 2 anos

Comentários: sharing work orders among the team has helped us to complish task in few minutes

Vantagens:

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Desvantagens:

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

kusaasira
senior ICT administer and software developer, Uganda
Software, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

upkeep best tool for us

5,0 há 2 anos

Vantagens:

i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords

Desvantagens:

the application disturbs a lot to login using android smart phones and sometimes tends to be too slow

Sekou Djibril
Fondateur Président de CSK, Guiné
Contabilidade, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

UpKeep: An effective maintenance management tool for your business

4,0 há 2 anos

Vantagens:

User-friendly interface: UpKeep offers a simple and intuitive user interface, which makes it easy to get started with the software for new users. Common tasks such as creating work orders or scheduling jobs can be done with just a few clicks.Proactive maintenance management: UpKeep lets you easily track work orders, service requests, and preventive maintenance tasks for your business. This allows you to resolve issues before they become critical and minimize downtime.Cross-Platform Availability: UpKeep is available on multiple platforms, including desktop, iOS and Android mobile devices, and the web. This allows you to access your maintenance data anytime, anywhere.Integration with other business management tools: UpKeep integrates with other business management tools such as Zapier, Quickbooks, and Slack, making it easy to integrate with your existing processes.Excellent customer support: UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the software.In short, UpKeep is an excellent choice for companies looking to improve their maintenance management and optimize their processes.

Desvantagens:

High cost: UpKeep can be relatively expensive compared to other maintenance management software on the market, especially for small businesses. Pricing plans start from $35 per user per month, which can be a significant investment for some businesses.Customization limits: UpKeep offers limited options in terms of customizing the user interface and work order structure. If you need a high level of customization, this can be a drawback.Internet dependency: UpKeep is cloud-based, which means you need a reliable internet connection to access the software. If your business does not have a stable internet connection, this could cause accessibility issues.Limited reporting capabilities: UpKeep offers basic reporting options, but some companies may find the reporting capabilities limited. If you need detailed custom reports for your business, UpKeep may not be the best choice.Learning curve: Although the user interface is user-friendly, some features of UpKeep may require a certain learning curve, especially for users who are unfamiliar with maintenance management software.In summary, UpKeep may not be suitable for all businesses due to its higher costs and some limitations in customization, reporting and internet dependency. However, for companies looking for easy-to-use maintenance management software with good customer support, UpKeep can be an attractive option.

Dominic
Logistics Officer, Trindade e Tobago
Empacotamento/Entrega de mercadorias, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great tool for business

5,0 ano passado

Vantagens:

Great mobile application with a very user friendly interface. Keeps all work orders organised.

Desvantagens:

Generating reports are very tedious. Pricing is a bit expensive.

Resposta do UpKeep Technologies

ano passado

Hi Dominic, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

priscilla
life insurance agent, Uganda
Seguros, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

share work with your team using upkeep

5,0 há 2 anos

Comentários: by enabling work order sharing, it helps tasks to be completed on time and hence saving time spent on particular task by one person

Vantagens:

Upkeep allows someone to share work orders among teams members to help them accomplish tasks on time, the software is so user friendly, i like it

Desvantagens:

you cant use the application while running updates but updating it takes a lot of time, this needs to be improved

edward
Team leader packaging, Uganda
Alimentação e bebidas, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

work process made quicker

5,0 há 2 anos

Vantagens:

i like the cmms feature which is so efficient for maintenance of management systems and this had simplified a lot of work flows in the company

Desvantagens:

upkeep is working well for us, i have no feature to dislike for sure for now, may be in future