Avaliações do Bullhorn ATS & CRM

Ferramenta essencial para procura de candidatos

Vantagens:

Gosto do facto de centralizar toda a informação acerca dos candidatos.

Desvantagens:

Por vezes acaba por não ser muito funcional, até mesmo confusa em alguns passos do registo.

Great for recruiters

Comentários: This platform turned out to be really handy for candidate recruiting. Users should pay special attention to the report functions, as they are really helpful in recruiting. For people who like everything individually organized and neat, it’s a lifesaver.

Vantagens:

- A truly simplistic layout - Seamless integration of all data from different sources to one complete Bullhorn database. - Efficient tasklist and search - Managing client and talent leads has become much easier - A real time saver - Contact list is searchable and easy to navigate An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc). Bullhorn is one of the best CRM’s I have worked with. Simple, clean visuals, intuitive functions, good integration features. Allows synchronization with other programs and tools. - Customizable, with lots of functions - Compatible with tons of other software

Desvantagens:

- Some problems with user interface, like popups - Refreshing posts is sometimes delayed, especially if they are close in time - Small window sizes, requires lots of scrolling action - Speed – data transmission could be much faster - Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware) - Keeps old data which you have to delete manually, or it will interfere with current priorities

Bullhorn ATS & CRM Review: Streamlined Candidate Tracking and User-Friendly Interface.

Comentários: My overall experience with Bullhorn ATS & CRM was positive. The software's candidate tracking features were highly effective and helped streamline our recruitment process, saving us time and effort in managing candidate relationships. The user-friendly interface and customizable workflows made it easy to manage communication with candidates and track their progress through the recruitment pipeline.

Vantagens:

One of the things I liked most about Bullhorn ATS & CRM was its user-friendly interface, which made it easy to navigate and use. The software's candidate tracking features were also highly effective, allowing me to manage all candidate information in one place and track their progress through the recruitment process. The customizable workflows and automated email templates were also great features, saving me time and effort in managing communication with candidates. Additionally, the software's job posting and resume search capabilities were highly effective at reaching a wider audience of potential candidates and identifying relevant resumes.

Desvantagens:

One of the things I liked least about Bullhorn ATS & CRM was the pricing structure, which could be a bit steep for smaller businesses. Additionally, some of the more advanced features, such as custom reporting and analytics, required additional fees or a higher pricing tier. There were also occasional glitches or technical issues with the software, which could be frustrating at times.

Worse technical support ever. Worse client experience ever.

Vantagens:

This ATS is very slow and full of technical problems.Then nobody seems to take into consideration clients's technical issues and client's needs.I definitely won't recommend this ATS and we are thinking to change for another one.

Desvantagens:

Worse technical support ever. Worse client experience ever.

System for tracking applications for candidates efficiently

Vantagens:

Bullhorn provides you the opportunity to gain experience tracking different clients' movements, positions, and prospects. Find the person you're looking for by calling the number. Bullhorn can link to Sense and send pre-programmed messages for first-day checks, end-of-week checks, etc., allowing me to keep in touch with my staff and learn about any problems they are experiencing as well. You may choose multiple tabs based on your needs and designate one as the default so that it always displays the relevant information. I also appreciate having the opportunity to record notes for each sale or hiring discussion and having the flexibility to amend those notes to keep both you and your coworkers informed.

Desvantagens:

A candidate must first be manually created, after which notes and modifications must be added. Speaking about job advertisements, I believe it has to be resolved. Additionally, for the workers I deal with, Pridestaff's broadcast messages occasionally arrive at the wrong time. If/when we entirely close the tab, we have to reopen it. These days, the sidebar is likewise outdated.

A great tool to use with a few minor issues

Comentários: Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research

Vantagens:

I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product

Desvantagens:

I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation

An Effective & Efficient Applicant Tracking Software

Comentários: As a Senior Recruiter with an RPO, I have used the Bullhorn ATS & CRM for several years. It is a great applicant tracking system and has served me well.

Vantagens:

I like the way the software is designed, as well as its broad range of functionality. It also integrates well with other applications and platforms.

Desvantagens:

I cannot think of anything that I like least about Bullhorn.

Happy User of Bullhorn

Vantagens:

easy way to tract all the applicants records and maintain our data.

Desvantagens:

when we do mail merge on 999 it goes to span or junk not into the inbox.

Best review of Bullhorn ATS & CRM

Comentários: The overall experience with Bullhorn ATS & CRM is very good. It is cost friendly, effective to use and efficient.

Vantagens:

Bullhorn ATS & CRM is the most useful and efficient and effective software to use. You can easily be trained to use this software.

Desvantagens:

As for now, there is no such cons of this software yet. It is very effective and useful. Also, it is cost friendly as well.

Once you get the hang of it

Comentários: All good

Vantagens:

So many ways to complete a task and platform links are great

Desvantagens:

System sometimes seems to need me to merge quite a few files

salute

Vantagens:

easy to navigate and easy to understand for anyone

Desvantagens:

Its pricey and their is other programs that are similar and cheaper

Change request take too long

Vantagens:

There is a wide marketplace of third party partners who can offer additional features that can easily be implemented into the core product.

Desvantagens:

Time scale to deliver changes that require assistance from Bullhorn are too long. It would be good to have a fast track option for minor changes.

Bullhorn ATS - Is just the best

Comentários: I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business!

Vantagens:

Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful!

Desvantagens:

There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about.

Bullhorn is like a cellular phone - all in the palm of my hand!

Comentários: I have been using Bullhorn for almost a year now - our company has been with the software for at least 5 years and they are doing everything right. At the beginning of this year my organization decided to add Sense Messaging as another way of engaging with our clientele (best decision we've made). These two pieces of software are connected on my platform and have benefited PMC together and on their own too. When we text our clientele through Sense Messaging it automatically is in the database system allowing PMC to keep track of all of the important conversations with our candidates for reference. Bullhorn has solved many business problems with its simplicity also by simply with its ability to communicate with us. The software provides all the information we need to communicate in our industry. Bullhorn has allowed PMC to keep up to date with our clients' needs in positions and our candidates interests and success to meet their goals. Bullhorn is a computer software program progressing with the times of recruitment.

Vantagens:

Bullhorn is like a cellular phone - all in the palm of my hand - well both of my hands technically - click the mouse with my right hand and type with my left hand when need be. Bullhorn is easy to use, easy to read, it's organizational, it gives you the ability to edit and delete incorrect notations and through contact with Bullhorn's Support Services we've been able to have the software edited for an addition of information that has helped us understand our consumers better to meet their needs. What is most loved about Bullhorn on my end as a Front Desk Agent is having the ability to create and edit templates. I am on the phone from 8am - 5pm Monday through Friday speaking to candidates and clients. Through all this beautiful chaos I am also transferring our customers to our recruiters, payroll admins, and directors. With the opportunity to build and create templates, I have been able to color code, have the message set up, ready to go, and tag my coworkers for knowledge all within a matter of seconds whilst assisting someone else at the same time. There is not a perfect experience to dedicate knowledge here as I successfully complete this task every time. Could not ask for a better resourceful and system.

Desvantagens:

Every perfect piece of software comes with its defects. No person is perfect and nothing they create is perfect either. Bullhorn is stubborn in the category of taking extra steps. When I receive resumes via email, I can simply parse them in no strings attached. However, if I try to parse a resume that has been sent via fax, the option is not there. As a user, one must add the candidate, save the candidate and then go back and merge if the candidate is already on file. A lot of baby steps but doable when need to be done. When candidates apply through our website, Bullhorn is outstanding and automatically merges the file into our system. Sometimes if the candidate is already in our system, Bullhorn merges the two files together and sometimes the software does not which creates confusion for our notetaking and reach outs. Thankfully knowing this, I am always 100% on the lookout for those doppelganger files and ready to merge them to create less confusion for my coworkers and our clientele.

Evaluation of Bullhorn Recruiting Software for Use by a Smaller Retained Executive Search Firm

Comentários: I had a personal, on screen demonstration of this product by a rep on Mon Nov 21, 2016 starting at about 11:00 AM PST. Using Citrix I looked at a custom screen demonstration while Adam Cuomo and I spoke by phone. (My rep and I were the only 2 people involved in this presentation.) At the beginning I explained how a small partnership or “solo” retained executive recruiter operates. Although it should be noted that I started my search career working for a larger recruiting firm. And that I am generally familiar how large and small recruiting firms in California and the U.S. function internally. And later I remembered that I had actually evaluated at least two different recruiting software packages in the past. During the on-screen evaluation Mr. Cuomo gave me enough feedback and comments to indicate that he had a really competent understanding of this niche or the overall recruiting business. The Bullhorn software appears to function beautifully. The Bullhorn software or system catalogs candidate profiles, open search projects, communication with candidates and clients, interview schedules, status and feedback reports, etc. And it apparently can accomplish a “housekeeping” function that I didn’t expect. That is, one component of Bullhorn is that it can apparently import a “resume” submitted by email or scanned into a system. And then catalog that candidate profile into the recruiter’s database of contacts. Where there are multiple recruiting consultants working for the same firm --- it helps to insure that everyone “is on the same” as to contacts with all candidates and client organizations. The cost for a small one-user firm like mine was estimated at monthly. The user’s database is kept in Bullhorn’s cloud storage. For my method of executive search Bullhorn is not necessary. All of my recruiting history is in my head or “searchable” by a key word on my Mac’s hard drive. And that recall can be enhanced by a standard Google-search on the web or access to any private database that I might have access to. It would, however, be a consideration if I ever added a partner to the business. As it stands, however, it provides more structure that most small firms probably need. But there was one aspect or component of the Bullhorn offering that could be immediately useful to a small search practice like mine. And that is the ability to neatly and efficiently input resumes that come to me in differing formats into my own structured database of contacts and potential candidates. I don’t have time to personally do this. And it’s often difficult to find and schedule in a support person who can effectively do this with my personal email records and the file notes from my searches. And there is always a concern with confidentiality when outside staff is engaged.

Vantagens:

It appears to really function beautifully. And it's a fit with a retained executive search organization's needs. And it appears to be reasonably priced.

Desvantagens:

It probably has a more limited utility for a one or two person retained executive search firm.

Bullhorn review, stay away if you are not a large recruiting firm

Comentários: Their product lacks common sense functionality for basic recruiting. An example is the inability to remove a candidate from a target list from the candidate record itself. You have to navigate to a separate list section to remove the candidate from the list. There is zero relationship with them as a company. An example is having to go through a scripted check in with every customer service phone call, with a high probability of never speaking to say person twice. Another example is investing an hour of my time with their product management people for them to hear my input of suggested common sense functionality. Promises were made that the most simple suggestions would be done within "six months", it has been over twelve and none of them have been embraced. Their product updates are heavily centered around score boarding and other sales productivity and CRM measurements, etc. , largely for executives to analyze and motivate large teams. This functionality is not relevant or helpful to a small recruiting team. Their product is super inflexible and often requires professional services at $$ per session to make a change. An example would be a need to change all candidate's with the city name of "Washington" to "District of Columbia". This simple database update is not possible without Professional Services' involvement, at $$. This is a silly example, but you get the point. We finally decided to pull the plug and go to different firm. We had to pay up the entire contract in advance in order to get OUR data backed up. We immediately paid in advance, dealt with them wanting to bill us twice (not recognizing the advance payment) and with big delays and false promises on when will get OUR data. It has been two weeks, still waiting. STAY AWAY FROM BULLHORN.

Applicant Tracking System

Vantagens:

1. Full function for recruiting, keeps all information intact from parsing, screening, endorsment and placement. 2. It is great to use for multi tasking. Can open several jobs at once, can pull up multiple candidates 3. One great feature of this software would be their tear sheet. Can make a list private or public of candidates in certain location, skills or qualities that can be used for future references. You can also use this tear sheet to send multiple emails at once. 4. Bullhorn, gives you flexibility with integration. This also serves as accuracy in documentarion. If all tools are integrated, however you interact with a candidate thru phone, email or text all these will be put in on file automatically. 5. You can also open a job, and see similar jobs at the bottom of the page o look for other opportunities with the same end client 6. It also provides variety of ways to save a candidate. Either drag and drop, copy and paste or download the file. It also offers bullhorn accelerator. Where it can download profile straight from your job boards. If you want to save up with space in your drive.

Desvantagens:

1. Though Bullhorn is a very useful tool, it is never perfect. It has latency every now and then and at some point misses to capture what you have saved.

The big player but seems like old technology

Comentários: Over all it did what it said and seems to have a corner on the market but does not seem to be innovative or really bring cutting-edge ideas to the table. I felt it was an administrative task to use a bullhorn vs a tool that would empower me to grow my business.

Vantagens:

It has tons of features and could grow with you. It also has a great marketplace so you can hire consultants to customize it. This was extremely expensive, however.

Desvantagens:

It seems like it was built on technology from 15 years ago, feels very clunky and was not as responsive, automated or taking advantage of the latest technology. I found myself wanting to skip tracking interactions rather than fire this Bullhorn system up.

Comprehensive Design

Comentários: Bullhorn provides a complete servicing platform for all stages of candidate recruiting. We are able to manage our client and candidate contact lists, our jobs, payroll, onboarding, and more. Aside from minor window control and UI quirks, Bullhorn has few flaws. With recent mergers, our company has experienced exponential growth during 2016. With that growth comes the challenge of integrating client and sales data, as well as candidate data. With Bullhorn, the integration was seamless. All of the data was easily uploaded into our established Bullhorn database and we experienced no downtime. As a Staffing Agency, our entire organization uses Bullhorn CRM. Bullhorn is our main recruiting tool allowing us to easily manage sales leads, candidate leads, and all levels of the staffing process. It effectively addresses the time issue; this tool saves us a great deal of time by organizing each of our processes in a general tab format.

Vantagens:

Organization - The layout of the Bullhorn interface is simple. This makes training new users easy and makes working in bullhorn stress-free. Detail - Bullhorn allows us to enter and retrieve a great amount of detail within records. This allows for accurate reporting and follow-up. Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.

Desvantagens:

User Interface - Though highly customizable, the windows and popups can be quirky. The sizes of windows for example can sometimes be to small for the data contained and require a great deal of scrolling to navigate through. Email Capability - Bullhorn would be better with a full service email suite which included all of the functions of MS Outlook for example. Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.

Why we chose Bullhorn over the company choice

Vantagens:

We were encouraged to use a different ATS and chose to pay a little MORE for Bullhorn S for a few reasons: 1. Email is the primary form of communication for many conversations and the ability to be in the database while in Outlook was the number one reason for choosing Bullhorn S 2. Having the ability to create a workflow that matched our needs was a must. We do both direct hire and high volume contracting. We a process that works for both income streams 3. Customer Service - we almost didn't go with Bullhorn because of "rumors" about customer service support. We took the chance and are thrilled that we did. The customer service team usually picks up in a few rings. Even if the first level tech doesn't have the solution, they will get the issue resolved almost always on the first call 4. Set up went very well. The implementation team helped us to configure Outlook and Microsoft Office 365

Desvantagens:

Unfortunately the program setup forces you to select creation of emails using either Outlook or within the ATS. We create our emails using Outlook as normal and the emails are logged in the database. BUT if you are doing a mass email or want to use a stored template, it is a little bit of a process to bring up the email editor and to email via the database. That is manageable. The real issue is that often emails sent within the database wind up in SPAM. I have been told that there is NO solution. It means that I must follow up with the email recipient to guarantee receipt.

Bullhorn Review

Comentários: I do not use Bullhorn too much but am a big user of Bullhorn Back Office. I am logged in everyday and have utilized almost every functionality available. My biggest issue with this system is the small quirks and glitches. We recently had an issue with employees creating a copy of their timesheet and using PTO that caused the time to not calculate correctly. There was no solution or correction at the time. This is the perfect example of a weird glitch in the system that can be troublesome. Other than those small things, I am very happy with the functionality of Back Office specifically. The ease of use for one system to hold our timesheets, payables, commissions and invoicing makes my job a lot easier as the Accountant and Payroll Manager.

Vantagens:

As noted above in my review, the biggest pro is the ability of the system to hold multiple functionalities for our company.

Desvantagens:

As noted in my review, the biggest con is the small glitches/quirks that the system has. It seems in every functionality I could name some sort of glitch that I have experienced.

Clunky, slow, terrible reporting. Does the job, but does so in a very inefficient way.

Comentários: Its an ATS - it keeps the data we need, but it just does so really terribly.

Vantagens:

Navigation between candidates, companies, and applications Relatively user-friendly interface Note sharing and distribution listings easy

Desvantagens:

Reporting. Pulling a report with the exact same parameters multiple times produce reports with widely varying results. Even when parameters are set (e.g. exclude a field), parameters are not stuck to leading to inaccurate results. Will not operate correctly if there is too much data in the reports, so it cannot handle creating a single report with multiple months/years of data, meaning smaller reports have to be pulled separately and then pieced together manually. Customer service - highlighting issues with the platform went nowhere. Identifying problems or issues elicited zero response from Bullhorn. Performance - so so slow! Opening candidate profiles takes forever!

Database management

Comentários: online chat are good, they dont know the more detailed information but will find it out .

Vantagens:

It is easy to navigate, easy to send emails, and add notes to contacts, the overview pages are interactive and provide lots of information in an easy layout. Companies and contacts link easily together. The search functionality is comprehensive, and it is easy to be fairly competent.

Desvantagens:

one of my issues is adding notes is to a maximum of 500 records. Sometimes a note needs to added to several thousand which requires creating a lot of lists with the same criteria but excluding each of the lists you have created so far. Pulling off the first list took me 10 minutes it then took me 2 days more to add all the notes. The backend and how it can be manipulated is much less easy to navigate. With goals there is an issue with the way some things are recorded. a note saved to 500 people will only show as 1 note if you do it through batches so it is difficult to get relevant sales stats.

Would be lost without it...

Vantagens:

Bullhorn has helped us streamline considerably. It tracks everything from texts to emails by user and candidate/client.

Desvantagens:

There are so many features that are "so close" but not quite there yet. I do believe they will get there but it takes longer than anticipated for improvements to be implemented.

BH User since 4 years

Comentários: never try to get things fixed
dont expect customer friendly behavior
be prepared to get ripped by the license model

Vantagens:

nice UI was working ok before the new release "novo" easy to use easy to admin and customise integration in outlook was working (before novo), since novo it does no longer work

Desvantagens:

• no real workflow function • full of bugs since novo (the new release) • tickets take for ever to get solved • basically, zero SLA commitments, you pay, they do what and when they want • zero sales coverage • no ability to test new products (apart of on power point) • license model is absurd, you can only increase number of users, you can never reduce number of users • typical corporate BS, zero ownership, even on VP level, zero customer centric thinking mobile version is not proper working BI and reporting is siple in existing (stoneage) matching never worked